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Front Desk Associate Jobs in Quebec (NOW HIRING)

Marriott

Guest Experience Specialist

Montreal, QC · On-site

Their role goes beyond the traditional front desk to take ownership of the guest experience in the ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Marriott

Night Guest Experience Agent

Montreal, QC · On-site

Their role goes beyond the traditional front desk to take ownership of the guest experience in the ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Marriott

Housekeeping Supervisor

Montreal, QC · On-site

Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and ... We actively foster an environment where the unique backgrounds of our associates are valued and ...

Service Corporation International

We celebrate our associates. Recevoir les familles clientes et les visiteurs a la reception ... at the front desk by greeting, welcoming, directing and announcing them courteously and ...

Essilor

Numero de requisition: 934426 Magasin # : 000911 LensCrafters Poste: Part-Time Remuneration globale: Benefits/Incentive Information LensCrafters est un endroit pour les visionnaires. Nous avons pour ...

Davie

Conseiller(ere) en avantages sociaux

Levis, QC · On-site

A titre de Conseiller(ere) en avantages sociaux, vous agissez a titre de personne-ressource aupres des employes et des partenaires internes en ce qui concerne les programmes d'avantages sociaux, les ...

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Front Desk Associate information

What are some common challenges faced by front desk associates, and how can they effectively handle them?

Front Desk Associates often encounter challenges such as managing high volumes of guest check-ins during peak hours, addressing unexpected guest concerns, and handling multiple tasks simultaneously. Effective time management, strong communication skills, and remaining calm under pressure are key to overcoming these situations. Building familiarity with reservation systems and collaborating closely with housekeeping and maintenance teams also helps ensure seamless operations and positive guest experiences.

What front desk associate jobs pay the most?

Front desk associate roles in industries such as healthcare, corporate offices, and luxury hotels tend to offer higher salaries, especially with specialized skills or certifications. Management or supervisory positions in these settings can also command higher pay, often exceeding the average for entry-level front desk roles.

What is the difference between Front Desk Associate vs Receptionist?

AspectFront Desk AssociateReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentHotels, healthcare, corporate officesMedical offices, hotels, corporate settings
Employer & Industry UsageCommon in hospitality, healthcare, corporateCommon in healthcare, corporate, hospitality
Search & Comparison IntentCustomer service, front desk dutiesAdministrative support, greeting visitors

Both roles involve front desk responsibilities, but a Front Desk Associate often has more customer service duties and may handle more complex tasks in hospitality or healthcare settings. A Receptionist typically focuses on greeting visitors and administrative support. The roles overlap in work environment and required skills, but the specific duties can vary based on industry.

What is a front desk associate?

A front desk associate is typically the first person that customers see when they come to a hotel, health care facility, or other agency. As a front desk or front office associate, you are responsible for performing various administrative job duties. Some examples of these duties include greeting customers, maintaining office visitor records, handling customer inquiries, and accepting cash payments. You must be enthusiastic and possess strong interpersonal communication skills. Qualifications for a career as a front desk associate include customer service and administrative experience.

More about Front Desk Associate jobs
What are the most commonly searched types of Front Desk jobs in Quebec? The most popular types of Front Desk jobs in Quebec are:
What cities in Quebec are hiring for Front Desk Associate jobs? Cities in Quebec with the most Front Desk Associate job openings:
Front Desk Associate jobs near you
Infographic showing various Front Desk Associate job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Guest Experience Specialist

Marriott

Montreal, QC • On-site

Part-time

Re-posted 26 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,183 frontline employees who took The Breakroom Quiz

53rd of 108 rated hotels

Job description

POSITION SUMMARY

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a "guest first" mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists - to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

 
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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