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Front Assistant Jobs (NOW HIRING)

An Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in ...

Ann Kearney Astolfi, DMD, OC, has an opening for a Front Office Assistant in Bethlehem, PA. We provide a working environment unlike any dental office you have ever seen! All of our staff members ...

Front Office Assistant

Charlotte, NC · On-site

$15.50 - $20.25/hr

We are seeking a dedicated and professional Front Office Assistant to join our dynamic team. This role is pivotal as the first point of contact for our clients and visitors, ensuring a welcoming and ...

Front Office Assistant

Pasadena, TX · On-site

$13.50 - $17.75/hr

Answers patient questions about diagnosis and insurance coverage * Assist other front office team members with general dental office tasks Qualifications * At least 2+ years of dental front office ...

BLVD Dentistry & Orthodontics seeks a positive, organized, and patient-focused Front Office Assistant/Treatment Coordinator to join our team! We proudly provide our community with a wide range of ...

Front Office Assistant

Morrilton, AR · On-site

$12.50 - $16.50/hr

Overview Dixon Family Dental is seeking a Front Office Assistant to join our team in Morrilton, AR! We are a growing general dental practice seeking an additional front-office team member. As the ...

Front Office Assistant

Morrilton, AR · On-site

$12.50 - $16.50/hr

Dixon Family Dental is seeking a Front Office Assistant to join our team in Morrilton, AR! We are a growing general dental practice seeking an additional front-office team member. As the initial ...

Front Office Assistant

Manassas, VA · On-site

$18 - $21/hr

Manassas Smiles is a private practice seeking a dedicated, organized Front Office Assistant/Dental Assistant (floater) who can also assist us in the back when needed. The ideal candidate will play a ...

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Front Assistant information

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How much do front assistant jobs pay per hour?

As of May 28, 2026, the average hourly pay for front assistant in the United States is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.95 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Front Assistant, and why are they important?

To thrive as a Front Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with office management software, phone systems, and scheduling tools is typically required. Excellent communication, a friendly demeanor, and the ability to multitask efficiently help you stand out in this role. These skills ensure smooth front-desk operations, positive first impressions, and effective support for both staff and visitors.

How does a Front Assistant typically collaborate with other departments in a hospitality setting?

Front Assistants often serve as the primary point of contact between guests and various hotel departments, such as housekeeping, maintenance, and management. They relay guest requests, coordinate check-ins and check-outs, and ensure smooth information flow to address guest needs efficiently. Building strong communication and teamwork skills is essential, as Front Assistants frequently interact with both colleagues and guests to create a seamless experience. Being proactive and detail-oriented can help anticipate challenges and maintain high service standards.

What are Front Assistants?

Front Assistants, also known as Front Desk Assistants or Receptionists, are professionals who manage the reception area of an organization. They greet and assist visitors, answer phone calls, handle administrative tasks, and maintain the security and cleanliness of the front office. Their role is essential in creating a positive first impression for clients and guests while supporting the smooth operation of office activities.

What does a front office assistant do?

A front office assistant is responsible for greeting visitors, answering phones, managing appointments, and performing administrative tasks in a reception area. They often use office software and require good communication skills to ensure smooth daily operations.

What is the difference between Front Assistant vs Customer Service Representative?

AspectFront AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training in communication skills
Work EnvironmentFront desk, reception area, retail storesCall centers, retail, service industries
Employer & Industry UsageHotels, clinics, retail storesCustomer support, sales, technical support
Common Search & ComparisonYesYes

Both Front Assistants and Customer Service Representatives interact with clients and require strong communication skills. However, Front Assistants typically work at the front desk or reception area, handling in-person inquiries, while Customer Service Representatives often work in call centers or support roles, focusing on phone or online communication. The roles overlap in customer interaction but differ in work environment and specific duties.

More about Front Assistant jobs
What cities are hiring for Front Assistant jobs? Cities with the most Front Assistant job openings:
What are the most commonly searched types of Front jobs? The most popular types of Front jobs are:
What states have the most Front Assistant jobs? States with the most job openings for Front Assistant jobs include:
Infographic showing various Front Assistant job openings in the United States as of May 2026, with employment types broken down into 81% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,170 per year, or $18.4 per hour.
Assistant Front Office Manager

Full-time

Posted 23 days ago


Hilton rating

6.4

Company rating: 6.4 out of 10

Based on 732 frontline employees who took The Breakroom Quiz

51st of 104 rated hotels


Job description

An Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out.


What will I be doing?

As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. An Assistant Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

  • Assist the Front Office Manager to oversee the entire Front Office operation to maintain high standards
  • Assist the Front Office Manager to evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement
  • Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme
  • Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
  • Assist the Front Office Manager with setting departmental objectives, work schedules, budgets, policies, and procedures
  • Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork
  • Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices
  • Maintain good communication and working relationships with all hotel departments
  • Monitor staffing levels to meet cover business demands
  • Conduct monthly communication meetings, in the absence of the Front Office Manager, and produce minutes
  • Assist the Front Office Manager with staff performance issues in compliance with company policies and procedures
  • Assist the Front Office Manager with recruiting, managing, training and developing the Front Office team
  • Act in accordance with policies and procedures when working with front of house equipment and property management systems
What are we looking for?

Assistant Front Office Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Previous supervisory experience in Front Office within the hotel/leisure/retail
  • High level of IT proficiency
  • High level of commercial awareness and sales capabilities
  • Excellent leadership, interpersonal and communication skills
  • Accountable and resilient
  • Commitment to delivering a high level of customer service
  • Ability to work under pressure
  • Excellent grooming standards
  • Flexibility to respond to a variety of work situations
  • Ability to work on your own and as part of a team

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!



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