Assistant Front Office Manager
$62.40K - $64K/yr
The main purpose of the Assistant Front Office Manager in ensuring the smooth operation of the front desk.To be responsible for directing, coordinating, and monitoring the overall Front Office ...
$62.40K - $64K/yr
The main purpose of the Assistant Front Office Manager in ensuring the smooth operation of the front desk.To be responsible for directing, coordinating, and monitoring the overall Front Office ...
$62.40K - $64K/yr
The main purpose of the Assistant Front Office Manager in ensuring the smooth operation of the front desk.To be responsible for directing, coordinating, and monitoring the overall Front Office ...
$62.40K - $64K/yr
The main purpose of the Assistant Front Office Manager in ensuring the smooth operation of the front desk.To be responsible for directing, coordinating, and monitoring the overall Front Office ...
$62.40K - $64K/yr
The main purpose of the Assistant Front Office Manager in ensuring the smooth operation of the front desk.To be responsible for directing, coordinating, and monitoring the overall Front Office ...
$62.40K - $64K/yr
The main purpose of the Assistant Front Office Manager in ensuring the smooth operation of the front desk.To be responsible for directing, coordinating, and monitoring the overall Front Office ...
$62.40K - $64K/yr
The main purpose of the Assistant Front Office Manager in ensuring the smooth operation of the front desk.To be responsible for directing, coordinating, and monitoring the overall Front Office ...
$62.40K - $64K/yr
The main purpose of the Assistant Front Office Manager in ensuring the smooth operation of the front desk.To be responsible for directing, coordinating, and monitoring the overall Front Office ...
$62.40K - $64K/yr
The main purpose of the Assistant Front Office Manager in ensuring the smooth operation of the front desk.To be responsible for directing, coordinating, and monitoring the overall Front Office ...
Great Neck, NY · On-site
$25 - $32/hr
Overview Our private dental practice is seeking a Front Office Assistant to join our thriving team. Our ideal candidate will have excellent organizational skills, an inviting personality, and the ...
Great Neck, NY · On-site
$25 - $32/hr
Overview Our private dental practice is seeking a Front Office Assistant to join our thriving team. Our ideal candidate will have excellent organizational skills, an inviting personality, and the ...
Great Neck, NY · On-site
$25 - $32/hr
Our private dental practice is seeking a Front Office Assistant to join our thriving team. Our ideal candidate will have excellent organizational skills, an inviting personality, and the ability to ...
Great Neck, NY · On-site
$25 - $32/hr
Our private dental practice is seeking a Front Office Assistant to join our thriving team. Our ideal candidate will have excellent organizational skills, an inviting personality, and the ability to ...
$25 - $30/hr
Mid-County Endodontics is seeking a part-time Front Office Assistant to join our team! As the initial point of contact, you can create positive patient experiences by welcoming our guests and making ...
$25 - $30/hr
Mid-County Endodontics is seeking a part-time Front Office Assistant to join our team! As the initial point of contact, you can create positive patient experiences by welcoming our guests and making ...
Be Seen First
Forest Hills, NY · On-site
$19 - $21/hr
Greet and assist students, visitors, and staff in both English and Spanish * Answer phone calls, respond to inquiries, and direct communication appropriately * Manage front desk operations, including ...
Quick apply
Be Seen First
Forest Hills, NY · On-site
$19 - $21/hr
Greet and assist students, visitors, and staff in both English and Spanish * Answer phone calls, respond to inquiries, and direct communication appropriately * Manage front desk operations, including ...
Be Seen First
Forest Hills, NY · On-site
$19 - $21/hr
Greet and assist students, visitors, and staff in both English and Spanish * Answer phone calls, respond to inquiries, and direct communication appropriately * Manage front desk operations, including ...
Quick apply
Be Seen First
Forest Hills, NY · On-site
$19 - $21/hr
Greet and assist students, visitors, and staff in both English and Spanish * Answer phone calls, respond to inquiries, and direct communication appropriately * Manage front desk operations, including ...
Great Neck, NY · On-site
$25 - $32/hr
Overview Our private dental practice is seeking a Front Office Assistant to join our thriving team. Our ideal candidate will have excellent organizational skills, an inviting personality, and the ...
Great Neck, NY · On-site
$25 - $32/hr
Overview Our private dental practice is seeking a Front Office Assistant to join our thriving team. Our ideal candidate will have excellent organizational skills, an inviting personality, and the ...
Ridgewood, NJ · On-site
$25 - $30/hr
Overview Mid-County Endodontics is seeking a part-time Front Office Assistant to join our team! As the initial point of contact, you can create positive patient experiences by welcoming our guests ...
Ridgewood, NJ · On-site
$25 - $30/hr
Overview Mid-County Endodontics is seeking a part-time Front Office Assistant to join our team! As the initial point of contact, you can create positive patient experiences by welcoming our guests ...
Ridgewood, NJ · On-site
$25 - $30/hr
Overview Mid-County Endodontics is seeking a part-time Front Office Assistant to join our team! As the initial point of contact, you can create positive patient experiences by welcoming our guests ...
Ridgewood, NJ · On-site
$25 - $30/hr
Overview Mid-County Endodontics is seeking a part-time Front Office Assistant to join our team! As the initial point of contact, you can create positive patient experiences by welcoming our guests ...
Red Bank, NJ · On-site
$20 - $25/hr
Overview Our private dental office is seeking a Front Office Assistant to join our team of dental professionals! As the initial point of contact, you will have the chance to create positive patient ...
Red Bank, NJ · On-site
$20 - $25/hr
Overview Our private dental office is seeking a Front Office Assistant to join our team of dental professionals! As the initial point of contact, you will have the chance to create positive patient ...
Red Bank, NJ · On-site
$20 - $25/hr
Our private dental office is seeking a Front Office Assistant to join our team of dental professionals! As the initial point of contact, you will have the chance to create positive patient ...
Red Bank, NJ · On-site
$20 - $25/hr
Our private dental office is seeking a Front Office Assistant to join our team of dental professionals! As the initial point of contact, you will have the chance to create positive patient ...
Brooklyn, NY · On-site
$23 - $28/hr
Our fast-paced, high-volume dental office, Metropolitan Dental Arts, is seeking a Front Office Assistant to join our team of dental professionals! As the initial point of contact, you will have the ...
Brooklyn, NY · On-site
$23 - $28/hr
Our fast-paced, high-volume dental office, Metropolitan Dental Arts, is seeking a Front Office Assistant to join our team of dental professionals! As the initial point of contact, you will have the ...
Brooklyn, NY · On-site
$23 - $28/hr
Overview Our fast-paced, high-volume dental office, Metropolitan Dental Arts, is seeking a Front Office Assistant to join our team of dental professionals! As the initial point of contact, you will ...
Brooklyn, NY · On-site
$23 - $28/hr
Overview Our fast-paced, high-volume dental office, Metropolitan Dental Arts, is seeking a Front Office Assistant to join our team of dental professionals! As the initial point of contact, you will ...
$20 - $25/hr
Overview Our private dental office is seeking a Front Office Assistant to join our team of dental professionals! As the initial point of contact, you will have the chance to create positive patient ...
$20 - $25/hr
Overview Our private dental office is seeking a Front Office Assistant to join our team of dental professionals! As the initial point of contact, you will have the chance to create positive patient ...
Brooklyn, NY · On-site
$23 - $28/hr
Overview Our fast-paced, high-volume dental office, Metropolitan Dental Arts, is seeking a Front Office Assistant to join our team of dental professionals! As the initial point of contact, you will ...
Brooklyn, NY · On-site
$23 - $28/hr
Overview Our fast-paced, high-volume dental office, Metropolitan Dental Arts, is seeking a Front Office Assistant to join our team of dental professionals! As the initial point of contact, you will ...
Be Seen First
Manhattan, NY · On-site
$35K - $43K/yr
Duties: - Manage the front desk area and ensure it is organized and presentable - Greet and assist visitors in a professional manner - Answer and direct phone calls appropriately - Handle incoming ...
Quick apply
Be Seen First
Manhattan, NY · On-site
$35K - $43K/yr
Duties: - Manage the front desk area and ensure it is organized and presentable - Greet and assist visitors in a professional manner - Answer and direct phone calls appropriately - Handle incoming ...
Be Seen First
Manhattan, NY · On-site
$35K - $43K/yr
Duties: - Manage the front desk area and ensure it is organized and presentable - Greet and assist visitors in a professional manner - Answer and direct phone calls appropriately - Handle incoming ...
Quick apply
Be Seen First
Manhattan, NY · On-site
$35K - $43K/yr
Duties: - Manage the front desk area and ensure it is organized and presentable - Greet and assist visitors in a professional manner - Answer and direct phone calls appropriately - Handle incoming ...
| Aspect | Front Assistant | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; on-the-job training | High school diploma or equivalent; training in communication skills |
| Work Environment | Front desk, reception area, retail stores | Call centers, retail, service industries |
| Employer & Industry Usage | Hotels, clinics, retail stores | Customer support, sales, technical support |
| Common Search & Comparison | Yes | Yes |
Both Front Assistants and Customer Service Representatives interact with clients and require strong communication skills. However, Front Assistants typically work at the front desk or reception area, handling in-person inquiries, while Customer Service Representatives often work in call centers or support roles, focusing on phone or online communication. The roles overlap in customer interaction but differ in work environment and specific duties.
$62.40K - $64K/yr
Full-time
Posted 4 days ago
Description:
The main purpose of the Assistant Front Office Manager in ensuring the smooth operation of the front desk.To be responsible for directing, coordinating, and monitoring the overall Front Office operation as directed by the Front Office Manager.To direct the Front Office operation in the absence of the Front Office Manager.
HOTEL VALUES:
This description of responsibilities is simply intended to provide basic guidance to outline a minimum standard of performance.
While this document describes the general nature and level of work being performed by people assigned to this job, we encourage and expect our team to go above and beyond the minimum standards at all times to show concern and care for the guest, co-workers, and managers. The hotel believes in a culture where team members help each other and work together in an environment where the most important task is providing exceptional service to guests, at all times.
As a result, this is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of people in this job.
JOB DUTIES:
Assist the Front Office Manager in setting up the Front Office training tools, standards and procedures, and training plans as a guideline for the Front Office Operation.
To assist the Front Office Manager in supervising, organizing, directing, and coordinating, the staff and activities of the Front Office.
Assist the Front Office Manager to evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement.
Ensure regular and VIP Guests are recognized and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme
Conduct daily inspections and assist in maintaining proper protocols. Ensure that Front Office Agents perform their daily duties according to required standards.
Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork.
Ensure Team Members have current knowledge of hotel products, services, pricing, and policies, as well as knowledge of the local area, and area.
Motivate and celebrate Team Member Success.
Maintain procedures for security of guests, hotel property, and emergency procedures.
Analyze, generate reports and communicate information to employees and appropriate departments.
Assist in achieving budgeted revenues and expenses and maximize profitability related to the rooms department. Investigate deviations from budget and take immediate corrective action.
Authorize the acceptance of credit cards, cash paid-outs, and refunds based on established procedures.
Monitor and control guests credit status to ensure that payment is collectible and received on time. Perform a regular follow-up for pending payments to ensure that they are collected.
Have Knowledge of hotel property, amenities, area attractions, and transportation.
Fulfill Manager on Duty shifts if required.
Provide a professional image at all times through appearance and dress.
JOB REQUIREMENTS:
Previous experience in a similar position in a hotel or a minimum of 1 year of supervisory experience in a hotel.
Scheduling flexibility
Strong organizational and communication skills
Strong computer skills
Excellent interpersonal skills
Ability to effectively multi-task and work under pressure
Able to effectively resolve conflicts
Compensation: $62,400-$64,000
This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.