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Epic Training Analyst Jobs (NOW HIRING)

... training and implementation. As the primary individual responsible for implementation, support & maintenance, the Cadence & Prelude Epic Analyst is pivotal in bridging the gap between technical ...

Clin Doc Analyst to provides ongoing support, build, and maintenance of the Epic Electronic Health ... * Assist with Epic training and at-the-elbow support for clinical documentation users.

... training and implementation. As the primary individual responsible for implementation, support & maintenance, the Cadence & Prelude Epic Analyst is pivotal in bridging the gap between technical ...

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Epic Training Analyst information

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How much do epic training analyst jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for epic training analyst in the United States is $56.31, according to ZipRecruiter salary data. Most workers in this role earn between $40.87 and $75.00 per hour, depending on experience, location, and employer.

Is the Epic training certification worth IT?

For an Epic Training Analyst, obtaining Epic training certification is valuable as it demonstrates proficiency in Epic systems and can improve job prospects and advancement opportunities. Certification often involves completing specific training modules and passing exams, which validate skills in Epic software used in healthcare IT environments.

How much are Epic analysts paid?

Epic Training Analysts typically earn between $70,000 and $100,000 annually, depending on experience, location, and certifications. Salaries can vary based on the complexity of the Epic modules they support and the organization’s size and industry.

What does an Epic analyst do?

An Epic Training Analyst is responsible for developing, delivering, and supporting training programs for users of Epic electronic health record systems. They analyze user needs, create training materials, and ensure staff are proficient with the software, often using tools like learning management systems and requiring knowledge of healthcare workflows. Their role helps optimize system use and improve clinical and administrative efficiency.

What qualifications do you need to be an Epic analyst?

To become an Epic Training Analyst, candidates typically need a relevant healthcare background, experience with Epic software modules, and strong analytical and communication skills. Certifications in Epic modules and familiarity with healthcare workflows are often required or preferred.

What are the key skills and qualifications needed to thrive in the Epic Training Analyst position, and why are they important?

To thrive as an Epic Training Analyst, you need a solid understanding of healthcare workflows, instructional design, and adult learning principles, often supported by a bachelor’s degree and experience with Epic Systems. Proficiency with Epic EHR modules, Epic certification, and familiarity with learning management systems are typically required. Strong communication, problem-solving, and interpersonal skills set exceptional candidates apart in this role. These abilities are crucial for effectively training clinical staff, ensuring accurate system adoption, and facilitating smooth transitions during EHR implementations.

What are the typical daily responsibilities of an Epic Training Analyst?

An Epic Training Analyst typically spends their day developing and leading training sessions for clinical and administrative staff, creating instructional materials, and customizing educational content based on user needs. They often work closely with IT teams, department leaders, and end users to understand workflow requirements and address knowledge gaps. Additional responsibilities may include conducting one-on-one coaching sessions, troubleshooting user issues, and updating curriculum as the Epic system evolves. This collaborative role requires adaptability and a strong service orientation to ensure users are confident and proficient with Epic software.

What is an Epic Training Analyst job?

An Epic Training Analyst is responsible for developing, delivering, and maintaining training programs for users of Epic Systems, a widely used electronic health records (EHR) software. They assess training needs, create instructional materials, and conduct training sessions for end-users, such as doctors, nurses, and administrative staff. Additionally, they provide ongoing support, troubleshoot user issues, and ensure that staff members are proficient in using Epic efficiently. This role requires a strong understanding of both the Epic software and healthcare workflows to improve system adoption and effectiveness. Epic certification is often required or preferred for this position.

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Epic Credentialed Trainer-Project Delivery Senior Analyst

Epic Credentialed Trainer-Project Delivery Senior Analyst

Deloitte

Jersey City, NJ

Other

Posted 16 days ago


Deloitte rating

8.1

Company rating: 8.1 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

58th of 138 rated financial services


Job description

Are you an experienced, passionate pioneer in technology? An industry solutions professional who wants to work in a collaborative environment. As an experienced Epic Credentialed professional, you will have the ability to share new ideas and collaborate on projects without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, client service delivery. Our Epic Credentialed Trainer will be a primary member of the Epic support team. This role is a hybrid role. PDM Epic Credential Trainer Practitioners are assigned to a home-based client location and will commute to deliver in-person instructor-led courses at onsite customer locations within the health system as assigned but will also deliver remote instructor lead courses, minimizing extensive travel. This unique opportunity provides you with a full career path within the firm.



Work you'll do/Responsibilities:

  • Deliver effective Epic training to new hires and end users, both in-person and remotely. Engage with site operations and the Epic Training team to provide feedback and improve curriculum.
  • Work on some unique projects in our sector, you'll have the opportunity to improve the way health systems provide patient care through the support of delivering effective and functional Epic training to new hires and other end users in assigned Epic application working to maximize learning and retention for all end users based on their areas of specialization and job role. Your time will be spent not only delivering Epic training but also engaging with site operations and the Epic Training team to provide feedback on curriculum area opportunities.
  • Works closely with the Epic Training Team (Instructional Designers) for their applications to learn principles of adult learning, effective classroom teaching, and how to navigate the workflows of the respective applications.
  • Complete a rigorous credentialing program to meet Epic's requirements. Post-credentialing, deliver lessons as written and provide excellent customer service across all organizational levels. Once credentialed, Trainers are expected to deliver the lessons as written meeting the needs of the end users of the customer.
  • Demonstrate excellent customer service skills and the ability to work with all levels of the organization.
  • Educates and coaches end users in utilizing Epic EHR, which may include for assigned projects training delivery for go-live and elbow support.
  • Perform additional training support tasks such as ticket assignment, documenting LMS completion, and resolving Epic system issues. Participate in team meetings and coordinate with training teams for continuity of support..
  • Engages with end users to troubleshoot and resolve issues with the Epic system in a timely and professional manner as assigned.
  • Actively participate in team meetings to discuss team and project related activities, work tasks, and issues.
  • Provide verbal and written inputs to the Training Manager and project leadership, as required.
  • Coordinate with the offshore and onshore Training coordination team for continuity of training support.

The Team

Operations and Technology Transformation delivers market leading expertise and industry depth by harnessing deep sector knowledge, scaling the power of hybrid services and products, and unlocking the power of Process Bionics to deliver sustainable and impactful solutions to our clients. We advise, design, implement, and deploy innovative and technology enabled solutions focused on "heart of the business" issues in specific sectors including Health Care & Life Sciences, Digital Banking & Payments, Investment & Wealth Management, Insurance, Telecom, Media and Energy & Resources.

Our OTT team brings clients the knowledge of industry leaders who understand the relevant processes and technologies for their industry-and apply them with a process and mindset that tailors transformational change to their specific organization.



Qualifications
Required

  • Bachelor's degree, preferably in Healthcare, Education, or Adult Learning or Education Computer Science, or equivalent experience
  • 2+ years of previous Epic credentialed training experience to include facilitating virtual and onsite classroom learning in a healthcare setting. Demonstrated experience in a stand-up adult classroom training and one-on-one training.
  • Epic Credential Trainer Practitioners are assigned to a home-based client location and must commute to deliver in-person instructor-led courses at onsite customer locations within the health system as assigned but will also deliver remote instructor-led courses
  • Must have current and strong experience and as an Epic Credentialed Trainer credentialed in two or more applications: EpicCare Ambulatory, Epic Willow, Epic Beaker, Epic Radiant, Epic Cupid, EpicCare Inpatient Clinical Documentation, Optime/Anesthesia, Epic Resolute Hospital Billing, Epic Resolute Professional Billing, Grand Central and Prelude and/or Cadence
  • Hybrid role. Must be able to commute to customer locations within the health systems network (New York) to deliver instructor-led in-person training courses timely, as scheduled. Must be able to also deliver remote instructor-led courses
  • Experience in training in an EHR enterprise implementation environment or in an EHR installation
  • Knowledge and experience working with Microsoft Office tools, application software to include Learning Management Systems
  • Limited immigration sponsorship may be available 


Preferred

  • 2+ years of experience in healthcare operations, clinical environment, or healthcare IT setting
  • Experienced in ITIL service methodology, ServiceNow or other ticket systems.
  •  Experience working independently in remote work environments


The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $71,300 to $ 112,000.
Qualifications:
Are you an experienced, passionate pioneer in technology? An industry solutions professional who wants to work in a collaborative environment. As an experienced Epic Credentialed professional, you will have the ability to share new ideas and collaborate on projects without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, client service delivery. Our Epic Credentialed Trainer will be a primary member of the Epic support team. This role is a hybrid role. PDM Epic Credential Trainer Practitioners are assigned to a home-based client location and will commute to deliver in-person instructor-led courses at onsite customer locations within the health system as assigned but will also deliver remote instructor lead courses, minimizing extensive travel. This unique opportunity provides you with a full career path within the firm.



Work you'll do/Responsibilities:

  • Deliver effective Epic training to new hires and end users, both in-person and remotely. Engage with site operations and the Epic Training team to provide feedback and improve curriculum.
  • Work on some unique projects in our sector, you'll have the opportunity to improve the way health systems provide patient care through the support of delivering effective and functional Epic training to new hires and other end users in assigned Epic application working to maximize learning and retention for all end users based on their areas of specialization and job role. Your time will be spent not only delivering Epic training but also engaging with site operations and the Epic Training team to provide feedback on curriculum area opportunities.
  • Works closely with the Epic Training Team (Instructional Designers) for their applications to learn principles of adult learning, effective classroom teaching, and how to navigate the workflows of the respective applications.
  • Complete a rigorous credentialing program to meet Epic's requirements. Post-credentialing, deliver lessons as written and provide excellent customer service across all organizational levels. Once credentialed, Trainers are expected to deliver the lessons as written meeting the needs of the end users of the customer.
  • Demonstrate excellent customer service skills and the ability to work with all levels of the organization.
  • Educates and coaches end users in utilizing Epic EHR, which may include for assigned projects training delivery for go-live and elbow support.
  • Perform additional training support tasks such as ticket assignment, documenting LMS completion, and resolving Epic system issues. Participate in team meetings and coordinate with training teams for continuity of support..
  • Engages with end users to troubleshoot and resolve issues with the Epic system in a timely and professional manner as assigned.
  • Actively participate in team meetings to discuss team and project related activities, work tasks, and issues.
  • Provide verbal and written inputs to the Training Manager and project leadership, as required.
  • Coordinate with the offshore and onshore Training coordination team for continuity of training support.

The Team

Operations and Technology Transformation delivers market leading expertise and industry depth by harnessing deep sector knowledge, scaling the power of hybrid services and products, and unlocking the power of Process Bionics to deliver sustainable and impactful solutions to our clients. We advise, design, implement, and deploy innovative and technology enabled solutions focused on "heart of the business" issues in specific sectors including Health Care & Life Sciences, Digital Banking & Payments, Investment & Wealth Management, Insurance, Telecom, Media and Energy & Resources.

Our OTT team brings clients the knowledge of industry leaders who understand the relevant processes and technologies for their industry-and apply them with a process and mindset that tailors transformational change to their specific organization.



Qualifications
Required

  • Bachelor's degree, preferably in Healthcare, Education, or Adult Learning or Education Computer Science, or equivalent experience
  • 2+ years of previous Epic credentialed training experience to include facilitating virtual and onsite classroom learning in a healthcare setting. Demonstrated experience in a stand-up adult classroom training and one-on-one training.
  • Epic Credential Trainer Practitioners are assigned to a home-based client location and must commute to deliver in-person instructor-led courses at onsite customer locations within the health system as assigned but will also deliver remote instructor-led courses
  • Must have current and strong experience and as an Epic Credentialed Trainer credentialed in two or more applications: EpicCare Ambulatory, Epic Willow, Epic Beaker, Epic Radiant, Epic Cupid, EpicCare Inpatient Clinical Documentation, Optime/Anesthesia, Epic Resolute Hospital Billing, Epic Resolute Professional Billing, Grand Central and Prelude and/or Cadence
  • Hybrid role. Must be able to commute to customer locations within the health systems network (New York) to deliver instructor-led in-person training courses timely, as scheduled. Must be able to also deliver remote instructor-led courses
  • Experience in training in an EHR enterprise implementation environment or in an EHR installation
  • Knowledge and experience working with Microsoft Office tools, application software to include Learning Management Systems
  • Limited immigration sponsorship may be available 


Preferred

  • 2+ years of experience in healthcare operations, clinical environment, or healthcare IT setting
  • Experienced in ITIL service methodology, ServiceNow or other ticket systems.
  •  Experience working independently in remote work environments


The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $71,300 to $ 112,000.
Education:High School Diploma/GEDEmployment Type:

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