The Connect Success Representative (CSR) is responsible for ensuring the long-term success and satisfaction of healthcare practices participating in Kettering Health's Epic Community Connect program.
The Connect Success Representative (CSR) is responsible for ensuring the long-term success and satisfaction of healthcare practices participating in Kettering Health's Epic Community Connect program.
Pharmacist Informaticist
Fargo, ND · On-site +1
$133K - $170K/yr
Acts as primary pharmacy liaison with community connect sites * Support and maintain relationship and care quality for Essentia Health and the EPIC Community Connect program as it relates to pharmacy ...
Pharmacist Informaticist
Fargo, ND · On-site +1
$133K - $170K/yr
Acts as primary pharmacy liaison with community connect sites * Support and maintain relationship and care quality for Essentia Health and the EPIC Community Connect program as it relates to pharmacy ...
The Connect Success Representative (CSR) is responsible for ensuring the long-term success and satisfaction of healthcare practices participating in Kettering Health's Epic Community Connect program.
The Connect Success Representative (CSR) is responsible for ensuring the long-term success and satisfaction of healthcare practices participating in Kettering Health's Epic Community Connect program.
Pharmacist Informaticist
Detroit Lakes, MN · On-site +1
$133K - $170K/yr
Acts as primary pharmacy liaison with community connect sites * Support and maintain relationship and care quality for Essentia Health and the EPIC Community Connect program as it relates to pharmacy ...
Pharmacist Informaticist
Detroit Lakes, MN · On-site +1
$133K - $170K/yr
Acts as primary pharmacy liaison with community connect sites * Support and maintain relationship and care quality for Essentia Health and the EPIC Community Connect program as it relates to pharmacy ...
Pharmacist Informaticist
Brainerd, MN · On-site +1
$133K - $170K/yr
Acts as primary pharmacy liaison with community connect sites * Support and maintain relationship and care quality for Essentia Health and the EPIC Community Connect program as it relates to pharmacy ...
Pharmacist Informaticist
Brainerd, MN · On-site +1
$133K - $170K/yr
Acts as primary pharmacy liaison with community connect sites * Support and maintain relationship and care quality for Essentia Health and the EPIC Community Connect program as it relates to pharmacy ...
Sr Epic Application Analyst - Epic Bones & Kaleidoscope
Chicago, IL · Remote
$41.88 - $70.36/hr
... an Epic Community Connect environment. In this role, you'll collaborate with clinicians, business partners, and IT professionals to design, build, and enhance Epic solutions that improve care ...
Sr Epic Application Analyst - Epic Bones & Kaleidoscope
Chicago, IL · Remote
$41.88 - $70.36/hr
... an Epic Community Connect environment. In this role, you'll collaborate with clinicians, business partners, and IT professionals to design, build, and enhance Epic solutions that improve care ...
The Connect Success Representative (CSR) is responsible for ensuring the long-term success and satisfaction of healthcare practices participating in Kettering Health's Epic Community Connect program.
The Connect Success Representative (CSR) is responsible for ensuring the long-term success and satisfaction of healthcare practices participating in Kettering Health's Epic Community Connect program.
Coordinator SBO Revenue Integrity - Remote
Saint Louis, MO · On-site +1
$55 - $60/hr
This fully remote position is crucial for driving and supporting the Revenue Integrity function for the Single Billing Office (SBO) in collaboration with Epic Community Connect partners. Key ...
Coordinator SBO Revenue Integrity - Remote
Saint Louis, MO · On-site +1
$55 - $60/hr
This fully remote position is crucial for driving and supporting the Revenue Integrity function for the Single Billing Office (SBO) in collaboration with Epic Community Connect partners. Key ...
Coordinator SBO Revenue Integrity - Remote
Saint Louis, MO · Remote
$80K - $80K/yr
This fully remote position is crucial for driving and supporting the Revenue Integrity function for the Single Billing Office (SBO) in collaboration with Epic Community Connect partners. Key ...
Coordinator SBO Revenue Integrity - Remote
Saint Louis, MO · Remote
$80K - $80K/yr
This fully remote position is crucial for driving and supporting the Revenue Integrity function for the Single Billing Office (SBO) in collaboration with Epic Community Connect partners. Key ...
Coordinator SBO Revenue Integrity - Remote
Saint Louis, MO · On-site
$55 - $60/hr
This fully remote position is crucial for driving and supporting the Revenue Integrity function for the Single Billing Office (SBO) in collaboration with Epic Community Connect partners. Key ...
Quick apply
Coordinator SBO Revenue Integrity - Remote
Saint Louis, MO · On-site
$55 - $60/hr
This fully remote position is crucial for driving and supporting the Revenue Integrity function for the Single Billing Office (SBO) in collaboration with Epic Community Connect partners. Key ...
... Community Connect host site- assist Revenue Cycle Director with Epic and clearinghouse functionality improvement- assist Revenue Cycle Director and Epic Director with creating end user training ...
... Community Connect host site- assist Revenue Cycle Director with Epic and clearinghouse functionality improvement- assist Revenue Cycle Director and Epic Director with creating end user training ...
Senior Epic Analyst - Community Connect Iowa Billing
Iowa City, IA · On-site
$68K/yr
This position will support the University of Iowa Health Care Community Connect program which extends our Epic applications to regional hospitals and clinics. This position is eligible for remote ...
Senior Epic Analyst - Community Connect Iowa Billing
Iowa City, IA · On-site
$68K/yr
This position will support the University of Iowa Health Care Community Connect program which extends our Epic applications to regional hospitals and clinics. This position is eligible for remote ...
Senior Epic Analyst - Community Connect Iowa Billing
Iowa City, IA · On-site +1
$68K/yr
This position will support the University of Iowa Health Care Community Connect program which extends our Epic applications to regional hospitals and clinics. This position is eligible for remote ...
New
Senior Epic Analyst - Community Connect Iowa Billing
Iowa City, IA · On-site +1
$68K/yr
This position will support the University of Iowa Health Care Community Connect program which extends our Epic applications to regional hospitals and clinics. This position is eligible for remote ...
New
Senior Epic Analyst - Community Connect Iowa Billing
Iowa City, IA · On-site
$68K/yr
This position will support the University of Iowa Health Care Community Connect program which extends our Epic applications to regional hospitals and clinics. This position is eligible for remote ...
Senior Epic Analyst - Community Connect Iowa Billing
Iowa City, IA · On-site
$68K/yr
This position will support the University of Iowa Health Care Community Connect program which extends our Epic applications to regional hospitals and clinics. This position is eligible for remote ...
The Customer Relationship Manager is accountable for supporting customer-satisfaction and Epic ... Partner with UCSF Community Connect leadership to plan, prepare and conduct Community Connect user ...
The Customer Relationship Manager is accountable for supporting customer-satisfaction and Epic ... Partner with UCSF Community Connect leadership to plan, prepare and conduct Community Connect user ...
Senior Epic Analyst - Community Connect Iowa Billing
Iowa City, IA · On-site +1
$68K/yr
This position will support the University of Iowa Health Care Community Connect program which extends our Epic applications to regional hospitals and clinics. This position is eligible for remote ...
Senior Epic Analyst - Community Connect Iowa Billing
Iowa City, IA · On-site +1
$68K/yr
This position will support the University of Iowa Health Care Community Connect program which extends our Epic applications to regional hospitals and clinics. This position is eligible for remote ...
... Community Connect host site- assist Revenue Cycle Director with Epic and clearinghouse functionality improvement- assist Revenue Cycle Director and Epic Director with creating end user training ...
... Community Connect host site- assist Revenue Cycle Director with Epic and clearinghouse functionality improvement- assist Revenue Cycle Director and Epic Director with creating end user training ...
... Community Connect host site- assist Revenue Cycle Director with Epic and clearinghouse functionality improvement- assist Revenue Cycle Director and Epic Director with creating end user training ...
... Community Connect host site- assist Revenue Cycle Director with Epic and clearinghouse functionality improvement- assist Revenue Cycle Director and Epic Director with creating end user training ...
... Community Connect host site- assist Revenue Cycle Director with Epic and clearinghouse functionality improvement- assist Revenue Cycle Director and Epic Director with creating end user training ...
... Community Connect host site- assist Revenue Cycle Director with Epic and clearinghouse functionality improvement- assist Revenue Cycle Director and Epic Director with creating end user training ...
... Community Connect host site- assist Revenue Cycle Director with Epic and clearinghouse functionality improvement- assist Revenue Cycle Director and Epic Director with creating end user training ...
... Community Connect host site- assist Revenue Cycle Director with Epic and clearinghouse functionality improvement- assist Revenue Cycle Director and Epic Director with creating end user training ...
Epic Community Connect information
See salary details
$13.94 - $17.55
16% of jobs
$21.15 is the 25th percentile. Wages below this are outliers.
$17.55 - $21.15
9% of jobs
$21.15 - $24.76
21% of jobs
The median wage is $25.79 / hr.
$24.76 - $28.37
15% of jobs
$28.37 - $31.97
9% of jobs
$34.22 is the 75th percentile. Wages above this are outliers.
$31.97 - $35.58
8% of jobs
$35.58 - $39.18
9% of jobs
$39.18 - $42.79
3% of jobs
$42.79 - $46.39
0% of jobs
$46.39 - $50
2% of jobs
$50 - $53.61
7% of jobs
$13
$30
$53
How much do epic community connect jobs pay per hour?
What are some typical challenges faced in an Epic Community Connect role, and how can they be addressed?
Professionals in Epic Community Connect roles often encounter challenges such as aligning partner organizations' workflows with the host organization's Epic environment, managing system integrations, and ensuring smooth end-user adoption. Addressing these requires a blend of technical proficiency, careful requirements gathering, and proactive stakeholder engagement throughout each project phase. Being adaptable and solution-oriented helps overcome differences in clinical practices and technical infrastructure. Building strong relationships and maintaining clear communication are key to successful project outcomes and ongoing support.
What are the key skills and qualifications needed to thrive in the Epic Community Connect position, and why are they important?
To thrive in an Epic Community Connect role, you need a strong background in healthcare IT, systems integration, and project management, usually supported by experience with Epic software and a relevant degree. Proficiency with Epic modules (especially Community Connect), knowledge of HL7 interfaces, and certifications like Epic Certification are often required. Excellent communication, problem-solving, and relationship-building skills help you work effectively with both clinical and technical teams. These competencies are crucial for successfully implementing and supporting Epic Community Connect solutions that extend EHR functionality to partner organizations.
What is an Epic Community Connect job?
An Epic Community Connect job involves implementing and supporting the extension of Epic's electronic health record (EHR) system to independent hospitals, clinics, and other healthcare entities. Professionals in this role work with healthcare organizations to integrate Epic's software, ensure seamless data sharing, and provide ongoing technical and operational support. Responsibilities may include project management, system configuration, training, and troubleshooting. Strong communication and problem-solving skills are essential for collaborating with both internal IT teams and external partners.
What jobs make $3,000 a month without a degree?
- Community Health Systems Chs
- Roots Community Health Center
- Reconnect Community Health Services
- Community Health Worker Supervisor
- Parkland Community Health Plan
- Community Health Worker Ii
- Hudson Regional Hospital
- Winn Community Health Center
- Spring Branch Community Health Center
- Certified Community Health Worker

Full-time
Posted 25 days ago
Kettering Health rating
7.3
Based on 182 frontline employees who took The Breakroom Quiz
293rd of 870 rated healthcare providers
Job description
Support Services | Miamisburg| Full Time | Days
Preferred QualificationsJob Summary:
The Connect Success Representative (CSR) is responsible for ensuring the long-term success and satisfaction of healthcare practices participating in Kettering Health's Epic Community Connect program. This role requires a deep understanding of Epic Connect services, strong relationship-building skills, and a proven track record of delivering exceptional customer satisfaction. Performs other duties as assigned.
Job Requirements:
Education Associate degree or equivalent combination of education, certification, and experience
Work Experience 3+ years of experience working in a healthcare environment, preferably in a hospital setting, is preferred but not required 2+ years of experience as a user of the Epic EMR 2+ years in a service-related role, requiring routine customer/patient interaction
Licenses, Certifications and Registrations
Epic Customer Success training within 1 year of hire
Strong communication and interpersonal skills Knowledge of healthcare workflows and processes Certifications related to Epic EMR implementation or support preferred but not required Ability to build and maintain positive relationships with clients Excellent problem-solving and analytical skills Proficiency in using technology and software applications Knowledge of how to leverage data analytics and reporting tools Presentation skills, necessary for client reviews
Job Responsibilities:
Develop and maintain strong relationships with key stakeholders within client organizations, including IT leadership, clinical staff, and end-users. Understand customer goals and priorities through both virtual and on-site interactions Develop and implement plans to achieve customer goals with Epic Serve as the primary point of contact for clients throughout the implementation and adoption process. Hold performance reviews with clients Proactively communicate with end-users and address their needs Monitor customer satisfaction and identify areas for improvement Maintain coverage of up to Connect 20 practices or 75 total providers
OverviewKettering Health is a not-for-profit system of 14 medical centers and more than 120 outpatient facilities serving southwest Ohio. Our mission is to live God's love by promoting and restoring health. Our commitment to our patients is to help individuals be their best. With that context, safety is our top priority. We provide an integrated system of healthcare experts committed to providing exceptional care.
Employment Type: FULL_TIMEWhat Kettering Health employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom