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Entry Level It Helpdesk Jobs (NOW HIRING)

Black Box Corporation

IT Helpdesk

Rayville, LA

By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as ...

Raymond Corporation

IT Helpdesk 1

Addison, TX · On-site

The IT Helpdesk Administrator will be responsible for the deployment and management of IT infrastructure (hardware, software, network, telephony). The Help Desk Administrator will maintain an ...

American Freight

IT Helpdesk Support

Dublin, OH

$17 - $25/hr

Job Title: IT Helpdesk Support Job Summary: We are looking for an IT Helpdesk Support professional to join our team and provide technical assistance to our clients. The successful candidate will be ...

Malin

IT Helpdesk 1

Addison, TX · On-site

The IT Helpdesk Administrator will be responsible for the deployment and management of IT infrastructure (hardware, software, network, telephony). The Help Desk Administrator will maintain an ...

Black Box

IT Helpdesk

Rayville, LA · On-site

By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as ...

American Freight

IT Helpdesk Support

Dublin, OH · On-site

$17 - $25/hr

Job Title: IT Helpdesk Support Job Summary: We are looking for an IT Helpdesk Support professional to join our team and provide technical assistance to our clients. The successful candidate will be ...

STAQ Pharma Inc

IT Helpdesk Technician

Columbus, OH · On-site

The IT Helpdesk Technician serves as the first point of contact for employees seeking technical ... This entry-level position provides day-to-day support for computers, mobile devices, and networked ...

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Entry Level It Helpdesk information

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How much do entry level it helpdesk jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for entry level it helpdesk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is an entry level IT helpdesk?

Entry level IT helpdesk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users within an organization. These roles often involve responding to helpdesk tickets, resolving common hardware and software issues, and guiding users through solutions over the phone, email, or in person. Entry level IT helpdesk staff are typically the first point of contact for technical problems and may also assist with setting up computers, installing software, and maintaining system security. These jobs require strong communication skills, basic IT knowledge, and a willingness to learn on the job. They provide an excellent starting point for a career in IT, offering hands-on experience and opportunities for advancement.

What are the typical challenges an entry level IT helpdesk professional might face in their first few months?

Entry Level IT Helpdesk professionals often encounter challenges such as managing high volumes of support requests, learning to troubleshoot unfamiliar software and hardware issues, and adapting to ticketing systems used by the organization. Balancing the need to resolve issues quickly with thorough documentation can also be demanding. However, these challenges provide valuable hands-on experience and opportunities to develop strong communication and technical problem-solving skills, which are crucial for career advancement in IT support.

What are the key skills and qualifications needed to thrive as an entry level IT helpdesk technician?

To thrive as an Entry Level IT Helpdesk technician, you need a basic understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common office software is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve user issues and explain technical solutions clearly. These skills are crucial to ensure efficient technical support, user satisfaction, and smooth IT operations within an organization.
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Entry Level It Helpdesk jobs near you
Infographic showing various Entry Level It Helpdesk job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

IT HELP DESK SUPPORT SPECIALIST (ENTRY-LEVEL)

ZINTEX Remodeling Group

Lewisville, TX • On-site

Full-time

Posted 20 days ago

Job description

IT Help Desk Support Specialist
Entry-Level
Reports to: IT Specialist (Thomas Jung)
Type: Full-Time, Non-Exempt (Hourly), Individual Contributor
Location: Dallas, TX (DFW area) - On-site
Compensation: TBD
Anticipated start date: ASAP 
Summary
ZINTEX is a fast-growing home remodeling company running on a modern tech stack (Google
Workspace, cloud telephony, and a range of integrations). We are hiring an entry-level IT Help
Desk Support Specialist to be the first line of support for our team in the Dallas-Fort Worth area.
This is a launch-pad role: you will learn our systems from the ground up, mentored by our IT and
RevOps teams, with a clear path to grow into IT administration. We hire for curiosity and
aptitude - not years of experience.
Core Responsibilities
Help Desk & End-User Support
First point of contact for IT support requests via our help desk - triage, troubleshoot,
resolve, and escalate.
Day-to-day end-user support: laptops, logins/SSO/MFA, email, printing, and common
software.
Account Provisioning & Access
Provision and offboard user accounts across Google Workspace and other business
applications.
Security & Email Hygiene
Help administer email security and support basic security hygiene across the organization.
Telephony & Contact-Center Support
Assist with phone and contact-center support as we operate and improve our cloud
telephony platform.
Documentation Keep IT documentation and runbooks current as you learn how we work.
Required Skills & Qualifications
Genuinely tech-savvy and a fast learner - the person friends and family call for tech help.

Strong communication and customer-service instincts; patient and clear with non-technical
users.
Organized and reliable; able to juggle multiple requests without dropping them.
 Comfortable with Google Workspace and general computer troubleshooting.
High school diploma or equivalent. Local to the Dallas/DFW area (on-site role).
Preferred (Nice to Have - We'll Teach It)
Exposure to a ticketing tool or basic scripting/automation.
Coursework or certifications (e.g., CompTIA A+).
Why This Role
 Real growth path - structured mentoring with the opportunity to advance into IT
administration.
 Hands-on exposure to modern tools that build a lasting career foundation.
 A team that develops people from within.
#ZTX

Required

- Genuinely tech-savvy and a fast learner - the person friends/family call for tech help.

- Strong communication and customer-service instincts; patient and clear with non-technical users.

- Organized and reliable; can juggle multiple requests without dropping them.

- Comfortable with Google Workspace and general computer troubleshooting.

- High school diploma or equivalent. Local to the Lewisville/DFW area (on-site role).

Apply