ZipRecruiter

Log In

2

Entry Level Help Desk Jobs in Indiana (NOW HIRING)

PT Solutions Physical Therapy

PRN Therapy Aide

Kokomo, IN · On-site

$13 - $15/hr

This dynamic, entry-level position is perfect for those interested in healthcare careers. You'll ... If you're passionate about helping others and ready to grow in a supportive, forward-thinking ...

next page

Showing results 1-20

All JobsHelp Desk JobsEntry Level Help Desk JobsEntry Level Help Desk Jobs in Indiana

Entry Level Help Desk information

See Indiana salary details

$12

$22

$32

How much do entry level help desk jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for entry level help desk in Indiana is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $24.71 per hour, depending on experience, location, and employer.

What are entry level help desk jobs?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an Entry Level Help Desk professional, and why are they important?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

What are some common challenges faced by entry-level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.
What are the most commonly searched types of Help Desk jobs in Indiana? The most popular types of Help Desk jobs in Indiana are:
What are popular job titles related to Entry Level Help Desk jobs in Indiana? For Entry Level Help Desk jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Entry Level Help Desk jobs in Indiana look for? The top searched job categories for Entry Level Help Desk jobs in Indiana are:
What cities in Indiana are hiring for Entry Level Help Desk jobs? Cities in Indiana with the most Entry Level Help Desk job openings:
Entry Level Help Desk jobs near you
Infographic showing various Entry Level Help Desk job openings in Indiana as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,821 per year, or $22 per hour.
Guest Experience Team Member - Westfield, IN

Guest Experience Team Member - Westfield, IN

Emler Swim School

Westfield, IN • On-site

$12.50 - $16.50/hr

Part-time

Retirement

Posted 18 days ago

Emler Swim School rating

5.3

Company rating: 5.3 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

160th of 205 rated education and training

Job description

Job Highlights
Be the Smile That Starts the Splash!
Looking for a job where you get to connect with kids and their families, make a difference every day, and work with a fun, energetic team? You have found it! Join our team as a Front Desk Associate and help create a warm, welcoming environment for young swimmers and their grown-ups.
As the friendly face of our swim school, you will be guiding parents through lesson enrollments, supporting swim instructors, and helping kids feel excited every time they walk in. If you are an outgoing, organized communicator who loves working with people - this role is for you.
Why You'll Love Working With Us:
  • You're the MVP - As the first person families see when they enter the building, you set the tone for their whole experience.
  • Grow your skills - Get paid training from day one and ongoing support to grow in customer service, leadership, and communication.
  • A place where fun meets purpose - You will work with a passionate team dedicated to helping kids learn life-saving skills in a safe and upbeat environment.

Responsibilities
What You'll Be Doing:
  • Greeting customers with a smile and helping them feel at home
  • Managing student enrollments, processing payments, and keeping things organized
  • Answering questions and supporting parents with lesson schedules and registrations
  • Learning our swim curriculum so you can confidently guide families through the process
  • Using creativity and empathy to solve customer challenges with a can-do attitude
  • Working a consistent schedule that includes evenings and weekends
  • Staying active on the job - think of it as your gym replacement! You will be on your feet, moving, and occasionally lifting merchandise or equipment

Your Schedule:
  • Set shifts that include evenings and weekends
  • Great hours for students and part-timers
  • Want extra hours or variety in your day? You will get priority for extra shifts if you are open to cross-training as a swim instructor!

Qualifications
Quick Check: You'll Shine If You...
  • Love greeting people with a smile and positive energy
  • Can chat easily with kids and parents
  • Stay organized even when things get busy
  • Enjoy working with a team and pitching in wherever needed
  • Are dependable and ready to stick to a set schedule
  • Don't mind being active on your feet throughout your shift

Pay Range
USD $12.50 - USD $16.50 /Hr.
Pay and Perks
What You'll Earn:
  • The pay range for this position is $12.50-$16.50 per hour, depending on experience, skills, and certifications.
  • Entry-level team members start at the beginning of the pay range, with regular opportunities for pay increases as they grow.

Perks That Make a Difference:
  • Tuition reimbursement program for students
  • Referral bonus program
  • Pay raises for top performance and certifications
  • FREE employee wellness program
  • Voluntary Aflac supplemental insurance plans at discounted rates
  • Discounts on pet insurance and products and service through LifeMart
  • Voluntary 401(k)
  • Paid sick leave as required by State law

What You'll Gain:
  • Real-world experience in communication, problem-solving, multitasking, and teamwork
  • Confidence and leadership - You will learn how to run the front desk like a pro
  • Mentorship and community - hands-on training, plus fun team events and community outreach opportunities
  • A job that makes a difference - You will help families feel safe, supported, and excited about swim lessons

Ready to Make a Difference?
Ready to Jump In?
We believe swimming is a life skill, not just a sport, and we take pride in teaching it in a way that's joyful, safe and unforgettable. Emler Swim school and partner brands expand across 12 states and over 60 locations, continuing to grow and provide memorable experience for families nationwide.
The position will remain open for up to 30 days from the posting date or until it is filled, whichever comes first.
Emler Swim and Gymnastic Schools participate in E-Verify to ensure all team members are authorized to work in the U.S. All applicants are subject to a background check following a conditional offer of employment.

What Emler Swim School employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply