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Entry Level Help Desk Jobs in Fishers, IN (NOW HIRING)

White Lodging Careers

Front Desk Supervisor

Indianapolis, IN · On-site

$16.25 - $21/hr

You'll help bring the virtue of hospitality to life while we create an environment that allows you ... This is an entry-level hotel leadership role for a hospitality professional who is ready to take ...

White Lodging Careers

Front Desk Supervisor

Indianapolis, IN · On-site

$16.25 - $21/hr

You'll help bring the virtue of hospitality to life while we create an environment that allows you ... This is an entry-level hotel leadership role for a hospitality professional who is ready to take ...

Clayton Homes

Outbound QC Inspector

Morristown, IN · On-site

From entry-level to more experienced positions, we're actively recruiting individuals who are ... Collaborate with production, materials, help desk, and logistics teams to resolve discrepancies ...

Clayton Homes

Outbound QC Inspector

Morristown, IN · On-site

From entry-level to more experienced positions, we're actively recruiting individuals who are ... Collaborate with production, materials, help desk, and logistics teams to resolve discrepancies ...

True North Group LLC.

Entry-Level Sales Agent

Carmel, IN · On-site

$50K - $70K/yr

This is an outside sales position--you'll be out in the field, not stuck behind a desk. Your role ... Helping individuals select the right coverage for their needs Following up with clients and ...

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Entry Level Help Desk information

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$21

$31

How much do entry level help desk jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for entry level help desk in Fishers, IN is $21.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $24.28 per hour, depending on experience, location, and employer.

What is an entry level help desk job?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level help desk professional?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What are some common challenges faced by entry level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

How to get started in entry level help desk?

To start an entry-level help desk position, develop basic technical skills such as troubleshooting hardware and software issues, and gain familiarity with common tools like ticketing systems and remote support software. Obtain relevant certifications like CompTIA A+ to demonstrate foundational knowledge, and consider gaining experience through internships or volunteering to build customer service and technical skills.

What are the most commonly searched types of Help Desk jobs in Fishers, IN?

The most popular types of Help Desk jobs in Fishers, IN are:

What cities near Fishers, IN are hiring for Entry Level Help Desk jobs?

Cities near Fishers, IN with the most Entry Level Help Desk job openings:

Entry Level Help Desk jobs near you
Infographic showing various Entry Level Help Desk job openings in Fishers, IN as of August 2026, with employment types broken down into 1% As Needed, 63% Full Time, 31% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $45,072 per year, or $21.7 per hour.

Technical Help Desk Representative September 2026

Netfor

Indianapolis, IN • On-site, Remote

$16 - $18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Key responsibilities

  • Answer inbound customer calls and provide assistance.

  • Use knowledge base articles to diagnose and resolve basic technical issues or escalate them to clients.

  • Document customer interactions clearly and professionally.

Job description

Who We Are
At Netfor, we deliver exceptional customer care and technical support to businesses and technology users across the U.S., Canada, Mexico, and Europe. Founded in 1995, we serve tens of thousands of customers in over 6,000 locations through phone, email, chat, and social media. Join our team to make a difference in a fast-paced, supportive environment!
Why Join Netfor?
This entry-level role is your launchpad to a rewarding career in customer service and technical support. Here's how we help you grow:
Career Growth: Gain hands-on experience with diverse industries, platforms, and systems, with mentoring and training to build your career path.
Variety & Exposure: Work with over 100 applications across medical, retail, and B2B sectors.
Advancement Opportunities: We promote from within! You may receive opportunities for advancement, promotions, and special client projects.
Supportive Team: Collaborate with a great team in a process-driven environment.
What You'll Do
As a Technical Help Desk Representative, you'll provide friendly, professional support to customers via phone in our call center. You'll follow our knowledge base articles to troubleshoot and resolve basic technical issues or escalate them to clients when needed. This is not a highly technical role-it's about clear communication, reliability, and adhering to our proven processes.
Key Responsibilities:
  • Answer inbound customer calls and provide timely, accurate assistance.
  • Use knowledge base articles to diagnose and resolve basic technical issues (e.g., point-of-sale systems, hardware, software).
  • Follow step-by-step processes to guide customers or escalate issues to clients.
  • Document customer interactions clearly and professionally.
  • Deliver outstanding customer service to earn positive feedback.

What We're Looking For
We're seeking reliable, communicative candidates who thrive in a structured, process-driven role. No advanced technical expertise is required-we provide full training!
Skills & Qualifications:
  • Strong verbal and written communication skills.
  • Ability to type at least 35 words per minute.
  • Comfortable multitasking (talking, typing, and navigating systems).
  • Reliable, punctual, and professional under pressure.
  • Basic familiarity with Windows operating systems and Microsoft Office 365.
  • Experience troubleshooting Windows, printers, or networking is a plus, but not required.
Preferred: At least one technical or customer service certification (e.g., A+, CompTIA) if other qualifications are limited.
Personal Attributes:
  • Motivated and eager to learn.
  • Comfortable following processes without deviation.
  • Positive attitude and a team player.
Hours & Location:
  • 100% Remote (Work from Home). You must reside in a state where we are hiring (confirm on application, we will verify during onboarding should we move forward with you as a candidate).
  • Dedicated work space, free from distractions and background noise.
  • Hours: 32-40 hours/week, 1st or 2nd shift, 5 days/week (weekends required after training).
  • Training: 2-3 weeks, Monday-Friday, training is conducted on the 1st shift.
  • Netfor operates 24/7, so flexibility is key!
Computer Requirements: You must own a Windows desktop or laptop (Mac, Chromebooks, tablets, etc., are not compatible) with:
  • Operating System: Windows 10 or higher.
  • RAM: 8GB or higher. 16GB or higher preferred
  • Processor: Intel i5 9500, Ryzen 3 3100, or better.
  • Storage: SSD with 256 GB+ and at least 100GB free for updates.
  • USB Headset for call taking
Strongly recommended accessories:
  • Multiple screens
  • Keyboard and Mouse if using a laptop
We will verify specs before any job offer.
Compensation & Benefits
Starting Pay: $16.00/hour (based on experience, technical aptitude, and typing skills).
Benefits: Generous PTO (up to 76.96 hours/year in year one), 401(k), health, dental, and vision insurance.
Why This Role is Perfect for You
This is an entry-level opportunity for dependable individuals who excel at communication and enjoy helping others. You'll answer calls, follow clear processes, and use our knowledge base to solve problems-no cold calling or sales involved. If you're reliable, eager to learn, and want to kickstart a career with a growing company, we'll train you to succeed!
How to Apply
Ready to join a team that values your growth? Apply today and confirm your state of residence. We can't wait to meet you!
Netfor is an equal opportunity employer. We currently hire in select states only (See application).
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities.
Netfor, Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Netfor, Inc. participates in E-Verify.
Netfor, Inc. will not sponsor applicants for work visas.

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