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Intern Help Desk Jobs in Fishers, IN (NOW HIRING)

Dmainc

IT Support Intern - Spring 2027

Indianapolis, IN · Hybrid

$14.25 - $19/hr

... Intern will gain experience in account lockouts, password resets, answering phones, and routing ... Essential Duties and Responsibilities Monitor, review, and prioritize help desk requests Provides a ...

Dmainc

IT Support Intern - Summer 2027

Indianapolis, IN · Hybrid

$14.25 - $19/hr

... Intern will gain experience in account lockouts, password resets, answering phones, and routing ... Essential Duties and Responsibilities Monitor, review, and prioritize help desk requests Provides a ...

Crowe

Cybersecurity Intern

Indianapolis, IN · On-site

Join us at Crowe and embark on a career where you can help shape the future of our industry. What ... This is not a typical desk job. Starting from day one, you will be in the field working side by ...

Crowe LLP

Cybersecurity Intern

Indianapolis, IN · On-site

$27 - $42/hr

Join us at Crowe and embark on a career where you can help shape the future of our industry. What ... This is not a typical desk job. Starting from day one, you will be in the field working side by ...

Crowe

Cybersecurity Intern

Indianapolis, IN

$27 - $42/hr

Join us at Crowe and embark on a career where you can help shape the future of our industry. What ... This is not a typical desk job. Starting from day one, you will be in the field working side by ...

All JobsIntern Help Desk JobsIntern Help Desk Jobs in Fishers, IN

Intern Help Desk information

See Fishers, IN salary details

$8

$16

$24

How much do intern help desk jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for intern help desk in Fishers, IN is $16.32, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $17.98 per hour, depending on experience, location, and employer.

What does an intern help desk do?

An Intern Help Desk assists users with basic IT issues, such as troubleshooting computer problems, resetting passwords, and providing support for software and hardware. They work under the supervision of senior IT staff, learning to resolve common technical issues and escalate more complex problems when necessary. This role provides valuable hands-on experience in IT support and customer service, helping interns develop problem-solving and communication skills that are essential for a career in information technology.

What kinds of technical issues will I typically handle as an intern help desk, and how much autonomy will I have in resolving them?

As an Intern Help Desk, you'll commonly assist users with issues such as password resets, software installation, basic troubleshooting of hardware and software, and network connectivity problems. Most organizations provide clear protocols and escalation paths, so you'll often start with straightforward tasks under supervision and gradually take on more complex issues as you gain confidence and experience. You'll collaborate closely with full-time IT staff, learning from their expertise, and you'll usually have access to documentation and ticketing systems to track your work. This structure supports skill development while ensuring that users receive prompt, accurate support.

What are the key skills and qualifications needed to thrive as an intern help desk, and why are they important?

To thrive as an Intern Help Desk, you need a basic understanding of computer hardware, software troubleshooting, and excellent problem-solving abilities, often supported by coursework in IT or computer science. Familiarity with help desk ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically expected. Strong communication, patience, and a customer-focused attitude help interns excel in supporting users and resolving technical issues. These skills ensure efficient and effective technical support, contributing to overall organizational productivity and user satisfaction.

What is the difference between Intern Help Desk vs Help Desk Technician?

AspectIntern Help DeskHelp Desk Technician
CredentialsTypically pursuing or recently completed relevant education; no formal certification requiredOften required to have certifications like CompTIA A+ or similar
Work EnvironmentEntry-level, training-focused, often in educational or corporate settingsOperational, troubleshooting, and support-focused in various industries
Employer UsageInternships offered by companies for training and experienceFull-time or part-time support roles in organizations
Search & Comparison IntentLearning about entry-level IT support rolesUnderstanding professional support technician roles

Intern Help Desk roles are designed for students or newcomers gaining initial experience, often with less formal certification. Help Desk Technicians are more experienced, with certifications and responsibilities for resolving technical issues. The internship provides training, while the technician role involves active support and troubleshooting in a professional setting.

What are the most commonly searched types of Help Desk jobs in Fishers, IN?

The most popular types of Help Desk jobs in Fishers, IN are:

What cities near Fishers, IN are hiring for Intern Help Desk jobs?

Cities near Fishers, IN with the most Intern Help Desk job openings:

Intern Help Desk jobs near you
Infographic showing various Intern Help Desk job openings in Fishers, IN as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $33,944 per year, or $16.3 per hour.

IT Support Intern - Spring 2027

Indianapolis, IN • Hybrid

Dmainc
See more jobs at Dmaincexternal

$14.25 - $19/hr

Part-time

Posted 5 days ago

Job description

As an employee-owned company, DMA prioritizes employees. Low turnover rates and tenured teams are living proof:

  • 2026 Great Places to Work Certified
  • Employee stock ownership program eligibility begins on day one of employment (ESOP contribution is targeted at 6% of your annual compensation)
  • Company paid parental leave
  • Generous time off package
  • Multiple benefit plans, eligibility begins on day one of employment
  • Culturally focused on work/life balance, and the overall wellness of our employees

Position Summary

The Associate Support Analyst Intern will gain experience in account lockouts, password resets, answering phones, and routing trouble tickets. In addition, will gain experience in imaging, configuring, and setting up new workstations.

Essential Duties and Responsibilities

Monitor, review, and prioritize help desk requests
Provides a timely one-on-one end-user problem resolution via telephone and e-mail
Escalate complex Help Desk requests to the appropriate IT staff member
Assist in workstation deployments
Reset Password and unlock accounts
Install approved applications
Non-Essential Duties and Responsibilities

Perform other duties as assigned
Education and Qualifications

Currently pursuing Bachelor's degree in Computer Science, Information Systems, Technology, or related field
Proficient in Microsoft Windows 7 and Office
Excellent customer service skills
Excellent verbal and written communication skills
Net + or A + Certification a plus
Previous ticket/phone support system experience a plus

#LI-HH1

#LI-Hybrid

The Company is an equal employment opportunity employer and is committed to providing equal employment opportunities to its applicants and employees. The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, citizenship, age, disability, veteran status, genetic information, or any other category covered by applicable federal, state, or local law. This equal employment opportunity policy applies to all employment policies, procedures, and practices, including but not limited to hiring, promotion, compensation, training, benefits, work assignments, discipline, termination, and all other terms and conditions of employment.
It is DMA's policy to make reasonable accommodations for qualified individuals with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please contact our Human Resources team at HRDepartment@dmainc.com or 800-309-2110 and choosing selection 6.

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