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Entry Level Help Desk Jobs in Crown Point, IN (NOW HIRING)

Mcdonagh demolition

IT Helpdesk

Chicago, IL · Remote

$35 - $65/hr

About the Role We're looking for dependable and customer-focused IT Help Desk / IT Support Specialists to join our remote team. This opportunity is open to entry-level, mid-level, and senior IT ...

New

White Lodging

Front Desk Supervisor

Chicago, IL · On-site

$18.90 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You'll help bring the virtue of hospitality to life while we create an environment that allows you ... This is an entry-level hotel leadership role for a hospitality professional who is ready to take ...

White Lodging Services Corp

Front Desk Supervisor

Chicago, IL · On-site

$18.90 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You'll help bring the virtue of hospitality to life while we create an environment that allows you ... This is an entry-level hotel leadership role for a hospitality professional who is ready to take ...

Albi

Customer Support Specialist

Chicago, IL · On-site

$18.50 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This is an entry-level position responsible for delivering responsive, accurate technical support ... Author and maintain customer-facing Help Desk articles in HubSpot and internal SOPs in Confluence.

CorePower Yoga

Part Time Studio Coordinator

Chicago, IL

$13.50 - $17.50/hr

This SC role is an entry-level position which will allow you to learn the business and develop the ... Help Desk; Submit facilities tickets when on dutyand communicate follow up needs to Studio Manager ...

Royale Company

Concierge (Chicago,IL)

Chicago, IL · On-site

$17/hr

We are looking for candidates to bring on to our team to help as concierge, and front desk ... This position is an entry level position, so no front desk experience is necessary, however we do ...

Phaidon International

Recruitment Consultant

Chicago, IL · On-site

$45K/yr

Experienced Sales Consultant | Entry Level - Summer Start Location: Chicago, IL- Loop Compensation ... You've built a desk. You've got the track record, the relationships, and resilience to back it up.

C4 Technical Services

Be Seen First

Member Services Specialist - Remote

Chicago, IL · Remote

$18/hr

  • Medical

  • Dental

Member Services Specialist -Entry Level (Seasonal Contract Opportunity) Location: Remote (Work From ... Workspace with appropriate desk and chair. * Ability to work without frequent interruptions.

Maven

Graduate Developer Programme Chicago 2027

Chicago, IL · On-site

$140K - $170K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... help build community across the firm * Grow with Guidance: Enjoy regular feedback, structured review points, and informal off-desk chats. Everyone in our Emerging Talent Programs is also paired with ...

Maven

Graduate Developer Programme Chicago 2027

Chicago, IL · Hybrid

$140K - $170K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... help build community across the firm * Grow with Guidance: Enjoy regular feedback, structured review points, and informal off-desk chats. Everyone in our Emerging Talent Programs is also paired with ...

Greenwood Project

AI Enablement Lead

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our vision is bold: every staff member with Cursor on their desk, managing 2-3 AI agents that drive ... entry-level professionals won't reach for years. You'll be the person who makes that happen. What ...

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All JobsHelp Desk JobsEntry Level Help Desk JobsEntry Level Help Desk Jobs in Crown Point, IN

Entry Level Help Desk information

See Crown Point, IN salary details

$12

$21

$32

How much do entry level help desk jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for entry level help desk in Crown Point, IN is $21.97, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.62 per hour, depending on experience, location, and employer.

What is an entry level help desk job?

Entry level help desk jobs are positions where individuals provide technical support and troubleshooting assistance to users experiencing issues with computer systems, software, or hardware. These roles often involve answering calls, responding to emails or tickets, and guiding users through solutions for common IT problems. Entry level help desk technicians typically handle basic issues, escalate more complex problems to higher-level support, and may assist with setting up new equipment or accounts. This position is a common starting point for a career in IT, offering opportunities to develop technical and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level help desk professional?

To thrive as an Entry Level Help Desk professional, you need a basic understanding of computer systems, troubleshooting methods, and customer service principles, often supported by a high school diploma or associate degree. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and manage technical issues under pressure. These skills and qualities ensure timely and accurate support, contributing to overall user satisfaction and smooth IT operations.

What are some common challenges faced by entry level help desk professionals, and how can they overcome them?

Entry-level help desk professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating solutions clearly to non-technical users. To overcome these, it's important to develop strong time management skills, continuously expand technical knowledge through training and hands-on experience, and practice effective communication. Collaborating with more experienced team members and actively seeking feedback can also help build both confidence and competence in the role.

What is the difference between Entry Level Help Desk vs Technical Support Specialist?

AspectEntry Level Help DeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialSimilar; often requires CompTIA A+ or Network+ certifications
Work EnvironmentHelp desk or call center, primarily remote or on-siteTechnical support teams, on-site or remote, often more specialized
Employer & Industry UsageIT departments, MSPs, tech companiesIT service providers, tech companies, corporate IT teams
Common Search & ComparisonYesYes

Entry Level Help Desk and Technical Support Specialist roles share similar credentials, work environments, and industry usage. The main difference lies in the scope: Help Desk roles typically handle general user issues, while Technical Support Specialists often deal with more technical or specialized problems. Both positions serve as entry points into IT support careers, with overlapping skills and certifications.

What are the most commonly searched types of Help Desk jobs in Crown Point, IN?

The most popular types of Help Desk jobs in Crown Point, IN are:

What cities near Crown Point, IN are hiring for Entry Level Help Desk jobs?

Cities near Crown Point, IN with the most Entry Level Help Desk job openings:

Entry Level Help Desk jobs near you
Infographic showing various Entry Level Help Desk job openings in Crown Point, IN as of August 2026, with employment types broken down into 71% Full Time, and 29% Contract. Highlights an 100% In-person job distribution, with an average salary of $45,690 per year, or $22 per hour.

IT Helpdesk

Mcdonagh demolition

Chicago, IL • Remote

$35 - $65/hr

Full-time

Posted 2 days ago

New

Job description

About the Role

We’re looking for dependable and customer-focused IT Help Desk / IT Support Specialists to join our remote team.

This opportunity is open to entry-level, mid-level, and senior IT professionals. We’re interested in candidates who enjoy troubleshooting technical problems, helping users, and finding practical solutions.

Whether you’re beginning your IT career, have several years of help desk experience, or are a seasoned IT professional looking for a remote opportunity, we encourage you to apply.

What You’ll Do
Provide remote technical support to employees and customers.
Troubleshoot hardware, software, connectivity, account, and access issues.
Respond to support requests through ticketing systems, email, chat, or phone.
Diagnose problems and provide clear, easy-to-follow solutions.
Assist users with Windows, macOS, Microsoft 365, applications, printers, peripherals, and basic networking.
Set up, configure, and troubleshoot computers and other technology as needed.
Manage user accounts, passwords, permissions, and access requests.
Document issues, troubleshooting steps, and resolutions accurately.
Escalate complex technical issues when necessary.
Follow established IT procedures and security practices.
Maintain a professional, helpful, and customer-focused approach.
Work independently while communicating effectively with a remote team.
Qualifications

We welcome candidates with different levels of IT experience.

Entry-Level Candidates

You may be a good fit if you have:

Basic knowledge of computers, operating systems, and common software.
Strong troubleshooting and problem-solving skills.
Good communication and customer-service skills.
A willingness to learn and develop your technical abilities.
Personal, academic, internship, volunteer, or hands-on IT experience is a plus.

Certifications are helpful but not required.

Mid-Level Candidates
Previous experience in help desk, desktop support, technical support, or IT support.
Familiarity with ticketing systems and remote-support tools.
Experience troubleshooting operating systems, applications, user accounts, and network connectivity.
Ability to independently resolve common technical issues.
Senior-Level Candidates
Strong experience in IT support, help desk, desktop support, systems administration, or a related area.
Ability to troubleshoot complex technical issues and identify root causes.
Experience mentoring junior team members or improving IT support processes is a plus.
Strong understanding of IT operations, security, networking, and user administration.
Technical Skills

Experience with some of the following is beneficial:

Windows and/or macOS
Microsoft 365
Google Workspace
Active Directory / Entra ID
VPN and remote-access tools
Networking and Wi-Fi troubleshooting
Hardware and peripheral troubleshooting
User account and access management
Remote desktop/support tools
IT ticketing systems
Basic cybersecurity practices

You do not need experience with every technology listed above to apply.

What We’re Looking For
Strong problem-solving ability
Excellent communication skills
Patience and a customer-focused attitude
Ability to explain technical concepts clearly
Good attention to detail
Reliable and organized work habits
Ability to prioritize and manage support requests
Comfortable working independently in a remote environment
Willingness to learn new technologies and processes
Why Join Us?
100% remote position
Flexible and collaborative work environment
Opportunities for professional growth
Work with a variety of technologies and users
Training and development opportunities
Career paths for both new and experienced IT professionals
Opportunity to build valuable technical experience
Compensation

Competitive compensation based on experience, technical skills, and responsibilities.