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Entry Level Customer Experience Analyst Jobs (NOW HIRING)

NielsenIQ

Analyst Customer Insights

Edison, NJ · On-site

$58K - $70K/yr

Experience in a professional services organization and applied analytics to resolve business issues. 1-2 years of retail or CPG experience highly preferred * Strong logic, deductive reasoning ...

Xcel Management Inc

Be Seen First

Customer Service Rep - Entry Level CSR

Cleveland, OH · On-site

$20 - $30/hr

The Customer Service Representative (Entry Level CSR) plays a key role in supporting customers ... Collaborate with team members to ensure a seamless customer experience * Assist in identifying ...

New

Gig.com

Entry-Level Customer Service Representative

Norfolk, VA · On-site

$15.50 - $21/hr

No previous experience is required. We provide comprehensive paid training, ongoing mentorship, and ... About the Role As an Entry-Level Customer Service Representative, you will serve as a key point of ...

New

Lever Demo 2

Customer Success Analyst

Irvine, CA

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential ...

Kia America

Talent Experience Analyst

Irvine, CA · On-site

Status Exempt General Summary The Talent Experience Analyst supports the design and delivery of ... Customer service mindset; professional discretion and ability to maintain confidentiality. Other ...

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Entry Level Customer Experience Analyst information

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How much do entry level customer experience analyst jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for entry level customer experience analyst in the United States is $40.51, according to ZipRecruiter salary data. Most workers in this role earn between $32.45 and $45.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Customer Experience Analyst, and why are they important?

To thrive as an Entry Level Customer Experience Analyst, you need strong analytical skills, attention to detail, and a bachelor's degree in business, marketing, or a related field. Familiarity with customer relationship management (CRM) systems, data analysis tools like Excel or Tableau, and survey platforms is typically required. Excellent communication, problem-solving, and teamwork skills help you interpret data and collaborate effectively with stakeholders. These skills and qualities are essential for accurately assessing customer feedback and driving improvements that enhance overall customer satisfaction.

What is the difference between Entry Level Customer Experience Analyst vs Customer Service Representative?

AspectEntry Level Customer Experience AnalystCustomer Service Representative
Required CredentialsBachelor's degree preferred, basic data analysis skillsHigh school diploma or equivalent, strong communication skills
Work EnvironmentOffice setting, analyzing customer data and feedbackCall centers, retail stores, direct customer interaction
Employer & Industry UsageTech, retail, finance companies focusing on customer insightsRetail, telecom, hospitality industries primarily handling customer inquiries

While both roles involve customer interaction, the Entry Level Customer Experience Analyst focuses on analyzing customer data to improve overall experience, whereas the Customer Service Representative handles direct customer inquiries and support. The analyst role requires some data skills and a focus on insights, while the representative role emphasizes communication and problem-solving skills in real-time customer interactions.

What does an Entry Level Customer Experience Analyst do?

An Entry Level Customer Experience Analyst supports a company’s efforts to improve customer satisfaction by collecting and analyzing customer feedback, identifying trends, and recommending improvements to products or services. They often work with data from surveys, customer interactions, and reviews to help pinpoint pain points in the customer journey. Their findings help inform business strategies and enhance the overall experience for customers. This role is a great starting point for those interested in data analysis, customer service, or business development.

What are some common challenges faced by Entry Level Customer Experience Analysts, and how can they be overcome?

Entry Level Customer Experience Analysts often encounter challenges such as interpreting large volumes of customer feedback and balancing multiple priorities across departments. To overcome these, it’s important to develop strong organizational and analytical skills, seek guidance from more experienced team members, and utilize available customer experience tools efficiently. Building effective communication with both customers and internal teams also helps in addressing issues quickly and learning best practices. Regular training and feedback can further ease the transition into the role and foster professional growth.
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Entry Level Customer Experience Analyst jobs near you
Infographic showing various Entry Level Customer Experience Analyst job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 15% Full Time, and 82% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $84,271 per year, or $40.5 per hour.

Customer Experience Representative

J L Marine Systems Inc

Tampa, FL • On-site

$15 - $20.50/hr

Full-time

Posted 20 days ago

Job description

Job Type
Full-time
Description
Job Purpose
The Entry-Level Customer Experience Representative supports customers and dealers through inbound phone calls and emails. This is an office-based role focused on building positive customer relationships, resolving basic to moderately complex inquiries, and coordinating with internal teams to ensure timely and accurate responses. This position is ideal for individuals starting their career in customer support or administrative service roles.
Duties and Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
  • Actively listen to customers to understand their needs and determine appropriate solutions.
  • Provide basic to moderate technical assistance.
  • Process inbound orders accurately.
  • Participate in cross-training across technical and sales-related customer service tasks.
  • Resolve common customer concerns, such as shipping or invoicing issues.
  • Perform other duties as assigned.

Requirements
Skills and Qualifications
  • High school diploma or GED required.
  • 1-2 years of customer service experience preferred (internships, part-time roles, or volunteer experience accepted).
  • Strong multitasking ability.
  • Excellent communication and customer relationship skills.
  • Ability to work effectively in a team environment.
  • Relevant certificates or related experience a plus, but not required for entry-level consideration.

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