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Emergency Dispatcher Jobs (NOW HIRING)

City of Sunnydale

911 Emergency Dispatcher

El Segundo, CA · On-site

$37K/yr

Are you interested in starting a new career or are you an experienced emergency dispatcher looking to continue your career with a top-notch agency. The City of Sunnydale is seeking an entry-level or ...

Life Alert

Emergency Dispatcher

Encino, CA · On-site

$21 - $23/hr

Description Life Alert Emergency Response is currently seeking Entry Level Customer Service Representatives for our 24 Hour Call Center in Encino, California. This is an entry level position where ...

Livingston County

911 Emergency Dispatcher

Howell, MI · On-site

$23.99 - $30.98/hr

Extensive dispatch/public safety training provided. Exciting and meaningful work assisting the public and being a part of the public safety team. Receives emergency calls and dispatches law ...

New

Livingston County

911 Emergency Dispatcher

Howell, MI · On-site

$23.99 - $30.98/hr

Extensive dispatch/public safety training provided. Exciting and meaningful work assisting the public and being a part of the public safety team. Receives emergency calls and dispatches law ...

City of Yuma

911 Emergency Dispatcher

Yuma, AZ · On-site

$24.52 - $31.86/hr

We are looking for someone to join Team Yuma as a 911 Emergency Dispatcher working with the Police Department. The ideal candidate will have strong communication and multitasking skills, the ability ...

Livingston County

911 Emergency Dispatcher

Howell, MI · On-site

$30.98/hr

Extensive dispatch/public safety training provided. Exciting and meaningful work assisting the public and being a part of the public safety team. Receives emergency calls and dispatches law ...

New

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Emergency Dispatcher information

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$26.5K

$48.1K

$67.5K

How much do emergency dispatcher jobs pay per year?

As of Aug 12, 2026, the average yearly pay for emergency dispatcher in the United States is $48,097.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $54,000.00 per year, depending on experience, location, and employer.

What are common challenges faced by emergency dispatchers, and how can new hires prepare for them?

Emergency Dispatchers often face high-pressure situations that require quick thinking, clear communication, and the ability to multitask effectively. New hires should be prepared for the emotional intensity that comes with handling urgent calls and managing stressful scenarios. It's important to develop strong coping strategies, seek support from colleagues, and take advantage of any stress-management resources provided by the employer. Regular training and practice will also help new dispatchers build confidence and improve their ability to make critical decisions under pressure.

What is an emergency dispatcher?

Emergency dispatchers are professionals who receive and process emergency calls, such as 911 calls, and coordinate the appropriate response by dispatching police, fire, or medical services. They are trained to calmly gather critical information from callers, provide instructions, and relay information to emergency responders. Emergency dispatchers play a vital role in public safety, often making split-second decisions that can save lives. Their responsibilities require strong communication skills, the ability to remain calm under pressure, and knowledge of protocols and technology used in emergency response centers.

What skills and qualifications are needed to thrive as an emergency dispatcher?

To thrive as an Emergency Dispatcher, you need strong multitasking abilities, quick decision-making skills, and a high school diploma or equivalent, often supplemented by specialized dispatcher training. Familiarity with computer-aided dispatch (CAD) systems, radio communication tools, and emergency response protocols is essential. Excellent communication, composure under pressure, and empathy are key soft skills for effectively handling stressful situations and providing reassurance to callers. These competencies ensure rapid, accurate response to emergencies and help save lives by facilitating efficient coordination between callers and emergency services.
More about Emergency Dispatcher jobs
What cities are hiring for Emergency Dispatcher jobs? Cities with the most Emergency Dispatcher job openings:
What are the most commonly searched types of Emergency Dispatcher jobs? The most popular types of Emergency Dispatcher jobs are:
Who are the top companies hiring for Emergency Dispatcher jobs? The top employers for Emergency Dispatcher jobs are:
What states have the most Emergency Dispatcher jobs? States with the most job openings for Emergency Dispatcher jobs include:
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What are popular job titles related to Emergency Dispatcher jobs? For Emergency Dispatcher jobs, the most frequently searched job titles are:
Emergency Dispatcher jobs near you
Infographic showing various Emergency Dispatcher job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 17% Part Time, and 4% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $48,097 per year, or $23.1 per hour.

Emergency Dispatcher - 2nd Shift

Kings III Emergency Communications

Coppell, TX • On-site

$20 - $20.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Job description

Job Type
Full-time
Description
The Role: Emergency Dispatcher - 2nd Shift
Who You Are:
You will handle inbound calls from our push button emergency phones, monitoring emergency phones in places such as in elevators, pool areas, and other areas, which are used in the event of an emergency. You do not need dispatcher experience to apply to this job, we provide extensive on the job training. Each day at Kings III, you will have the satisfaction of knowing that you can make a difference by helping those in need, while working in a safe and supportive environment.
Who We Are:
Established in 1989 Kings III is a growing, dynamic company. We're a six-time winner of DFW Top Workplaces and nationally as a USA Today Top Workplace in 2020-2025. We're on a mission for change - for our communities, our customers, and our company. If you see yourself as a builder and change agent, this is the right place for you.
More than 12% of our employees have been with the company for 10+ years, and an impressive 25% have been with us 5+ years. How do we do it? Here's what our employees say. We seek out creative employees who love opportunities for continuous learning and growth. We value innovation in not just our products, but the way we work, sell, and grow every day. We celebrate change and are always looking for ways to do things better!
What You'll Do:
  • Respond to testing and emergency calls
  • Answer a high volume of inbound calls from customers and vendors
  • Address inquiries, provide accurate customer details, and document updates on emergency situations
  • Notify the customer call list of emergent and non-emergent situations
  • Dispatch the Elevator Company or the appropriate authorities when necessary
  • Manage multiple software programs for call handling and team communication
  • Communicate updates clearly and concisely
  • Provide world class customer service
  • Follow and abide by our core values

What You'll Bring:
  • High school diploma or GED
  • 1-year customer service, call center, or dispatcher experience
  • Availability to work weekends, holidays, and 2nd shift (3:45pm - 12:15am)
  • Bilingual in English and Spanish preferred
  • Extraordinary customer service skills that meet quality standards for services
  • Excellent oral and written communication and interpersonal skills
  • Exceptional active listening skills, giving full attention to what others are saying, asking questions as appropriate without interrupting
  • Working knowledge of Microsoft Word, Excel, and Outlook
  • Self-motivated with ability to work independently as well as part of a team
  • Accurately type at least 35 wpm with an accuracy rate of 95% or better
  • High rate of accuracy and attention to detail
  • Dependable and organized
  • Positive, competitive, and a determined attitude
  • A sense of humor is a plus, we like to have fun!

What We Do:
Our mission statement is simple - We provide critical communications services to help people in distress.
Our Core Values are even simpler:
1. Honesty & Integrity
2. Service to the customer above all else
3. Do what is right
4. Good enough is not good enough: pursue excellence
5. Encourage individual initiative and growth
By living and breathing our mission and Core Values every day in everything we do, Kings III is creating opportunities for individuals and reducing risk, liabilities, and costs for businesses every day.
Our primary client base includes commercial and multi-family real estate owners and property managers, and the most common areas we install our emergency phones are in elevators and at pool sides. We design, build, sell, install, service, and monitor those phones. Our Emergency Dispatch Center (EDC) provides 24/7/365 service to help dispatch local emergency services to people in distress. It's that simple, our employees help save lives every day.
What's in it For You:
  • Medical insurance with 1 HSA and 2 PPO plan options
  • Dental, vision, life, short- and long-term disability insurance
  • 401k with company contribution
  • Employee Assistance Program (EAP)
  • Company paid telemedicine 24/7 access
  • 8 paid holidays, plus 1 floating holiday
  • 15 days of PTO accrued in year 1
  • Generous referral bonus program
  • Work life balance (a must!)
  • Team building, company events, attendance at our annual meeting and fun night, and other fun events
  • Relaxed professional dress code

Kings III is an Equal Opportunity Employer and committed to maintaining a drug-free workplace. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Salary Description
$20.00 $20.50 per hour

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