Would you like to have a job that makes a difference?
Would you like to help the public and first responders? Would you like a rewarding career with great benefits instead of just a job? Would you like to be able to retire in 25 years? If so, being a Certified Emergency Dispatcher with the Utahย
Department of Public Safety could be just the career for you.
Incentives
-One for One salary credit may be given for prior Emergency Dispatch experience
-2,500 hiring bonus for those with current Emergency Dispatch certification (Utah POST Dispatchย
ย certification)*
-1,000 signing bonus to a new hired Dispatcher with no experience or with out of stateย
ย certification*
*After successfully completing full background investigation, polygraph and drug test
Dispatchers are the critical link between callers and first responders. The purpose of this job isย
to provide dispatching services to single and/or multiple jurisdictions which include, but is notย
limited to state and local public safety agencies, the Highway Patrol, local law enforcementย
agencies, fire departments and other state agencies. Dispatchers receive calls for one or aย
combination of emergency police, fire, and medical services, and dispatch the appropriate personnelย
and equipment in response to the calls. Dispatchers often make urgent decisions affecting the life,ย
health, and welfare of the public and public safety employees. Dispatchers are required to obtainย
Emergency Medical Dispatch (EMD) certification, and also Dispatcher Certification through POSTย
within the probationary period and maintain both certifications thereafter.
Do you have previous Emergency Dispatch experience? If so, you may qualify for a higher hourlyย
rate.
The Utah Department of Public Safety Certified Emergency Dispatchers participate in the Publicย
Safety Retirement plan which is just a part of the benefits that the State of Utah offers. Otherย
benefits include; 12 paid holidays each year, 4 hours of annual and 4 hours of sick leave grantedย
each pay period for a total of 104 hours each year.
Principal Duties
-Receives 9-1-1 emergency and non-emergency calls. Interrogates callers to determine the nature andย
ย location of the incident and dispatches law enforcement officers, Emergency Medical Services (EMS)ย
ย personnel, fire personnel, and public works personnel.
-Interprets information from callers to determine the priority of an incident, and makes urgentย
ย decisions affecting the life, health, and welfare of the public and public safety employees. Calmsย
ย callers and provides instructions as required by the circumstances.
-Relays geographical information to responding units including air ambulances, search and rescue,ย
ย forest service personnel, fire units, and EMS units.
-Uses a phone, radio, and computer simultaneously.,
-Monitors multiple computer screens to track calls for service and all on-duty personnel (lawย
ย enforcement, fire, EMS) for all user agencies.
-Accesses confidential files relating to wanted persons, driver license files, motor vehicle files,ย
ย warrants, and protective orders. Enters data and maintains entry files for all user agencies.ย
-Relays information to appropriate agencies.
-Monitors, transmits, and receives information over multiple radio frequencies to detectย
ย emergencies, exchange information or provide dispatch services.
-Informs appropriate agencies of law enforcement, fire, and/or EMS-related calls.
-Receives, updates, and broadcasts Amber Alert notifications.
-Makes a variety of telephone calls relating to vehicle dispositions, wreckers, and notifications toย
ย parents of juveniles and relatives of accident victims. Receives, records, and forwards calls forย
ย service from one agency to another as needed.