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Remote Emergency Dispatcher Jobs (NOW HIRING)

$40K - $73K/yr

Must be certified in accordance with national standards and established protocols to perform Emergency Medical Dispatcher (EMD) services to callers with medical emergencies. * Retention in this ...

This is a remote position in the foreseeable future with an office location near Pewaukee within a ... emergency personnel as needed * Quickly learning our process of phone call support mixed with ...

Dispatcher

Warwick, RI · On-site +1

$20/hr

****We are seeking someone for Weekends 3PM to 11PM (Can work remote after training) ALSO seeking ... Understanding of best practices and procedures for emergency response situations * Strong verbal ...

Dispatcher

Warwick, RI · On-site +1

$20/hr

****We are seeking someone for Weekends 3PM to 11PM (Can work remote after training) ALSO seeking ... Understanding of best practices and procedures for emergency response situations * Strong verbal ...

Dispatcher

Warwick, RI · On-site +1

$20/hr

We are seeking someone for Weekends 3PM to 11PM (Can work remote after training) ALSO seeking ... Understanding of best practices and procedures for emergency response situations * Strong verbal ...

Dispatcher (remote)

Franklin, TN · Remote

$20 - $25/hr

Dispatcher (remote) As a Dispatcher, you'll play a critical role in ensuring that field technicians are efficiently assigned jobs based on priority and location. You'll be responsible for managing ...

Dispatcher (remote)

Franklin, TN · Remote

$20 - $25/hr

Dispatcher (remote) As a Dispatcher, you'll play a critical role in ensuring that field technicians are efficiently assigned jobs based on priority and location. You'll be responsible for managing ...

Dispatcher

San Bernardino, CA · On-site +1

$15 - $22/hr

Understanding of best practices and procedures for emergency response situations * Strong verbal ... Ability to work well under pressure This is a remote position. Compensation: $15.00 - $22.00 per ...

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Remote Emergency Dispatcher information

See salary details

$26.5K

$48.1K

$67.5K

How much do remote emergency dispatcher jobs pay per year?

As of Jun 10, 2026, the average yearly pay for remote emergency dispatcher in the United States is $48,097.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $54,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Emergency Dispatcher, and why are they important?

To thrive as a Remote Emergency Dispatcher, you need strong decision-making skills, quick thinking, and a high school diploma or equivalent, often supplemented by specialized dispatcher training. Familiarity with computer-aided dispatch (CAD) systems, multi-line phone systems, and emergency communication protocols is typically required. Outstanding multitasking abilities, calmness under pressure, and excellent verbal communication help you excel in this role. These skills are crucial for accurately assessing situations, delivering clear instructions, and ensuring rapid, coordinated emergency responses.

What are remote emergency dispatchers?

Remote emergency dispatchers are professionals who respond to emergency calls and coordinate the response of police, fire, and medical services from a location outside of a traditional dispatch center, often working from home. They use specialized communication systems and software to gather critical information, assess the situation, and relay instructions to both callers and emergency personnel. This role requires strong communication skills, the ability to remain calm under pressure, and knowledge of emergency protocols. Remote dispatchers ensure that help is sent quickly and efficiently, even though they are not physically present in a central dispatch office.

What are some common challenges faced by Remote Emergency Dispatchers, and how can they be managed?

Remote Emergency Dispatchers often face challenges such as maintaining clear communication with callers in high-stress situations and collaborating effectively with on-the-ground emergency teams without being physically present. Managing these challenges requires strong multitasking abilities, emotional resilience, and proficiency with communication technologies. Regular training, access to updated protocols, and support from a well-structured remote team help dispatchers perform efficiently and provide critical assistance during emergencies.

What is the difference between Remote Emergency Dispatcher vs Remote Call Center Agent?

AspectRemote Emergency DispatcherRemote Call Center Agent
Required CertificationsEmergency dispatch certifications, CPR, first aidCustomer service training, sometimes product-specific certifications
Work EnvironmentEmergency response centers, home-based optionsCall centers, customer support environments, home-based roles
Employer & Industry UsagePublic safety agencies, emergency servicesRetail, telecom, tech companies, customer service providers
Search & Comparison IntentRoles involving emergency response, urgent communicationCustomer support, sales, general inquiries

Remote Emergency Dispatchers focus on urgent emergency communication, often requiring specialized certifications and working for public safety agencies. Remote Call Center Agents handle customer inquiries across various industries, typically with customer service training. While both roles are remote and involve communication skills, their work environments, certifications, and industry applications differ significantly.

More about Remote Emergency Dispatcher jobs
What cities are hiring for Remote Emergency Dispatcher jobs? Cities with the most Remote Emergency Dispatcher job openings:
What states have the most Remote Emergency Dispatcher jobs? States with the most job openings for Remote Emergency Dispatcher jobs include:
What job categories do people searching Remote Emergency Dispatcher jobs look for? The top searched job categories for Remote Emergency Dispatcher jobs are:
Infographic showing various Remote Emergency Dispatcher job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 77% Full Time, 17% Part Time, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $48,097 per year, or $23.1 per hour.
REGIONAL EMERGENCY RESPONSE DISPATCHER

REGIONAL EMERGENCY RESPONSE DISPATCHER

Commander, Navy Installations Command

On-site, Remote

$40K - $73K/yr

Full-time

Posted 14 days ago


Commander, Navy Installations Command rating

8.3

Company rating: 8.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

6th of 46 rated military and defense


Job description

Summary
This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will not be accepted through this flyer. Interested applicants must follow the directions in the "How to Apply" section of this flyer to be considered. There may or may not be actual vacancies filled from this flyer. Notice of Result letters will not be sent to applicants who respond to this flyer.
Learn more about this agency
Duties
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  • You will communicate via radio with responding personnel to pass pertinent information regarding hazards that may be present at the emergency scene and obtain additional assets if requested by the Incident Commander.
  • You will verify the location and call back number for a medical patient and determines the severity of the emergency situation using EMD checklists.
  • You will utilize computer database to access and secure security areas, recall logged events, track and relay information on special operations, and maintain alarm location diagrams.
  • You will maintain logs, forms and status of security and fire personnel on duty and available using the CAD system.

Requirements
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Conditions of employment
  • Must be a US Citizen.
  • Must be determined suitable for federal employment.
  • Must participate in the direct deposit pay program.
  • New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
  • Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
  • Males born after 12-31-59 must be registered for Selective Service.
  • You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
  • This is a Mission Essential position. You will be required to ensure organization or facility continuity of operations and/or completion of tasks that are considered essential to the mission designated by a local or command decision.
  • Must be certified in accordance with national standards and established protocols to perform Emergency Medical Dispatcher (EMD) services to callers with medical emergencies.
  • Retention in this position is contingent upon the successful completion and passing and maintaining of all agency training requirements which include, but not limited to the following.
  • Must be capable of obtaining and maintaining certification as a Telecommunicator I. Employee has 90 days from their entrance on duty to obtain certification.
  • Must be capable of obtaining certification for "Hazardous Material Awareness". Employee has 90 days from their entrance on duty to obtain certification.
  • Must be capable of obtaining a Cardio-Pulmonary Resuscitation (CPR) certification and maintain the certification by recertifying every 2 years. Employee has 90 days from their entrance on duty to obtain certification.
  • Must be capable of obtaining an Association of Public-Safety Communications Officials (APCO) or International Academies of Emergency Dispatch Emergency Medical Dispatcher (IAED EMD) certification.
  • Maintain the certification by recertifying every 2 years. Employee has 270 days from their entrance on duty to obtain certification.
  • As required, required to complete training and certify as a communications training officer (CTO) to provide on-the-job training to new hire personnel.
  • This position is subject to recall 24 hours a day, 7 days a week.
  • Duty hours are subject to change and shift work is required in order to provide 24 hours, 7 days a week, 365 days per year coverage.
  • The potential to work up to 16 hours at a time does exists due to unscheduled absences and/or extreme circumstances such as natural disasters, terrorist attacks, and other all hazardous emergency or disaster situations.
  • The employee may be subject to verbal abuse during telephone conversations with members of the general public.

Qualifications
GS-04 - Your resume must also demonstrate at least one year of general experience at or equivalent to the GS-03 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Operating radio communication equipment; 2) Receiving incoming telephone or alarm systems calls; and 3) Maintaining logbooks/records. NOTE: This information must be supported in your resume to be considered for the position.
GS-05 - Your resume must also demonstrate at least one year of specialized experience at or equivalent to the GS-04 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Operating electronic computer-based systems for emergency (Police, fire, and or EMS) dispatching management; 2) Working multiple equipment/systems (e.g., Computer Aided Dispatch (CAD) system, alarm systems, dispatch recording devices, multi-channel radios) during emergency situations; and 3) Disseminating information from incoming callers during emergency situations. NOTE: This information must be supported in your resume to be considered for the position.
GS-06 - Your resume must also demonstrate at least one year of specialized experience at or equivalent to the GS-05 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Operating electronic computer-based systems for emergency (Police, Fire, and/or EMS) dispatching management; 2) Operating multiple equipment/systems (i.e., Computer Aided Dispatch (CAD) system, dispatch recording devices, multi-channel radios) during emergency situations; and 3) Disseminating information from incoming callers during emergency situations. NOTE: This information must be supported in your resume to be considered for the position.
GS-07 - Your resume must also demonstrate at least one year of specialized experience at or equivalent to the GS-06 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Operating electronic computer-based systems for emergency (Police, Fire, and/or EMS) dispatching management; 2) Operating multiple equipment/systems (i.e., Computer Aided Dispatch (CAD) system, alarm systems, dispatch recording devices, multi-channel radios) during emergency situations; 3) Disseminating information from incoming callers during emergency situations; 4) Effectively carrying out several tasks at the same time such as operating radios, telephones, and typing while efficiently communicating with the public, police, fire, and/or medical personnel; and 5) Conducts operational checks of communications and telephone equipment, notes discrepancies in accordance with established procedures. NOTE: This information must be supported in your resume to be considered for the position.
At the GS-05 and GS-04 grade level, you may also qualify based upon the education or the combination of education stated in the Education Section of this announcement.
PHYSICAL DEMANDS: The work is mainly sedentary. Walking, standing and stooping, reaching and handling/grasping documents may occur in performing duties of the position.
Incumbent must have color vision adequate to distinguish between green, red and yellow lights on alarm and equipment control panels and read information from a multi-colored computer screen.
Incumbent must be able to write and speak English clearly and distinctly so that they are easily understood over the telephone and radio and documentation is easily readable.
Incumbent must be able to clearly hear conversations over the phone and radio regardless of the age or sex of the caller and to distinguish between different audible alarm tones used in dispatch. Incumbent may use hearing correction devices to augment their natural hearing in order to meet the requirements listed.
Although the physical activity of this job is that of an office environment, the emergency nature of the work, the rigid time constraints for response actions, the emotional state of the persons calling for service, and the nature and consequences of the decisions the incumbent is required to make, categorize this position as one of high mental and emotional stress.
WORK ENVIRONMENT: Incumbent's normal work site is within an RDC facility. The communications facility is a climate-controlled room. Employees work at consoles equipped with CAD, multiple channel radios, 911 telephone system, computers and other electronic equipment.
GS-4: $42,805 - 55,653 PA / GS-5: $47,891 - 62,253 PA / GS-6: $53,386 - 69,399 PA / GS-7: $57,190 - 74,351
Additional qualification information can be found from the following Office of Personnel Management website:https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=Group-Standards
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
Education
In lieu of general/specialized experience, you may qualify with the following education or combination of both education and experience:
GS-04 Successfully completed two years of education above high school level.
OR
Have a combination of experience and education as described above that equates to one year of general experience. The percentage of the required education plus the percentage of the required experience equals one hundred percent of the qualifications requirement.
GS-05 Successfully completed four years of education above high school level.
OR
Have a combination of experience and education as described above that equates to one year of experience. The percentage of the required education plus the percentage of the required experience equals one hundred percent of the qualifications requirement.
*Transcripts must be submitted with your application if qualifying using education.
Additional information
This position is covered by the Department of Defense Priority Placement Program.
Several vacancies may be filled.
A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments.
Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf.
There is potential for the employee to be exposed to extremely high levels of mental and emotional stress due to the nature of incoming calls and incidents, emergency nature of the work, the rigid time constraints for response actions, the emotional state of the persons calling for service, and the nature and consequences of the decisions the employee is required to make.
Resumes are restricted to no more than 2 pages. Illegible/unreadable resumes will not be considered.
In the event that the RDC has to shift operations to an alternate location for continuity of operations (COOP), the incumbent may be required to operate alternate dispatch, radio, phone, and alarm equipment to sustain dispatch operations.
As part of medical surveillance programs the incumbent will be required to take medical examinations to assess his/her medical qualifications for duty involving work with the high level of stress inherent in this job.
Veteran's preference does not apply when selecting individuals under this specific hiring authority. However, if you claim veteran's preference, you will be required to submit supporting documentation with your application as described in the Required Documents section below.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.