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Ecommerce Associate Jobs (NOW HIRING)

Vinik Sports Group

E-Commerce Associate

Tampa, FL · On-site

Restock e-commerce inventory and pull new merchandise from the warehouse * Assist with product tagging, promotional packaging, and special projects * Support returns and exchanges processing

Suit Store Group LLC

E-Commerce Associate

Paramus, NJ · On-site

$18 - $20/hr

We are seeking a dynamic and customer-focused individual to join our team as an E-Commerce Associate. The ideal candidate will be responsible for handling customer inquiries via phone and email ...

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Ecommerce Associate information

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$10

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$33

How much do ecommerce associate jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for ecommerce associate in the United States is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.67 per hour, depending on experience, location, and employer.

What is an ecommerce associate?

Ecommerce Associates are professionals responsible for supporting the operations of an online retail business. Their duties typically include managing product listings, processing orders, handling customer inquiries, and assisting with inventory and promotions. They work closely with other teams such as marketing, logistics, and customer service to ensure a smooth online shopping experience. Ecommerce Associates often use various digital tools and platforms to monitor sales performance and help improve the efficiency of the online store.

What are the key skills and qualifications needed to thrive as an ecommerce associate?

To thrive as an Ecommerce Associate, you need a solid understanding of online sales platforms, digital marketing fundamentals, and product listing best practices, typically supported by experience or relevant coursework. Familiarity with ecommerce platforms like Shopify, Magento, or WooCommerce, as well as analytics tools such as Google Analytics, is highly valuable. Strong attention to detail, problem-solving abilities, and effective communication set standout candidates apart in this role. These skills are crucial for optimizing product visibility, driving sales, and ensuring a seamless online shopping experience for customers.

What are some common challenges ecommerce associates face when managing online product listings?

Ecommerce Associates frequently encounter challenges such as maintaining accurate and up-to-date product information, optimizing listings for search visibility, and ensuring consistency across multiple sales channels. They may also need to address inventory discrepancies, manage product images and descriptions, and quickly update listings in response to changes in stock or promotions. Effective communication with cross-functional teams like marketing and inventory management is key to overcoming these challenges and providing a seamless customer experience.

What is the difference between Ecommerce Associate vs Customer Service Representative?

AspectEcommerce AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with e-commerce platformsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline retail settings, warehouses, officesCall centers, retail stores, online support
Industry UsagePrimarily in e-commerce and retail companiesAcross various industries including retail, telecom, and services
Common Search IntentUnderstanding e-commerce roles, job requirementsCustomer support, problem-solving skills

The Ecommerce Associate and Customer Service Representative roles often overlap in customer interaction and basic technical skills. However, Ecommerce Associates focus more on managing online sales, product listings, and order processing within e-commerce platforms. Customer Service Representatives handle customer inquiries, complaints, and support across various channels. Both roles require strong communication skills, but Ecommerce Associates typically need familiarity with e-commerce tools and platforms, making their roles more specialized within online retail environments.

Does ecommerce associate pay well?

Ecommerce associates typically earn hourly wages that are close to minimum wage or slightly above, with average salaries ranging from $12 to $20 per hour depending on experience, location, and company. Advancement opportunities and skill development in areas like inventory management or digital marketing can lead to higher pay over time.

Is e-commerce a stressful job?

E-commerce associates often face stress related to meeting sales targets, managing order fulfillment, and handling customer inquiries in a fast-paced environment. The role requires multitasking, attention to detail, and proficiency with tools like inventory management systems, which can contribute to work-related stress levels.
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Ecommerce Associate jobs near you
Infographic showing various Ecommerce Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,327 per year, or $19.9 per hour.

E-commerce Associate- Torrance

Torrance, CA • On-site

The Salvation Army
Non-Profits • 5 - 10K employees

6.0

Company rating: 6.0 out of 10

Based on 364 frontline employees who took The Breakroom Quiz

597th of 783 rated non-profit organizations

People enjoy working here

Recommended by students

Recommended by parents

Learn more about The Salvation Armyexternal

$16.90/hr

Part-time

Posted 23 days ago

Job description

JOB TITLE:              E-COMMERCE ASSOCIATE

 

DEPARTMENT:      RETAIL

 

STATUS:                   PART-TIME

 SUPERVISOR:         E-COMMERCE Associate

 

GENERAL STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.

 JOB SUMMARY:

The Ecommerce Associate will be responsible for the processing and shipping of sold merchandise, creating product listings, and enhancing the overall customer experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Address stock shipping, coordinate scheduling, and ensure timely order fulfilment.
  • Administer inventory procedures to track active listings and securely store pending items in designated areas.
  • Create and update product listings, ensuring accurate product descriptions, images, and specifications.
  • Select high-value merchandise located at the ARC Center for sale on the online platform.
  • Test items to confirm functionality or authenticity before posting, such as electronics and jewelry.
  • Photograph and present merchandise in a visually appealing and informative manner.
  • Provide excellent customer support via email, message, and phone, addressing customer inquiries and concerns.
  • Ensure precision in both written and verbal tasks.
  • Meet daily posting quotas and weekly and monthly sales targets determined by the Supervisor.
  • Demonstrate efficiency, accuracy, and high productivity through effective workload management.
  • Display an eagerness to acquire new skills and grow within the organization.
  • Actively partner with the District Sales Manager, Operations Manager, and team members in the day-to-day operation of the ecommerce business.

QUALIFICATIONS:

  • High School Diploma or equivalent.
  • Excellent verbal and written communication skills of the English language.
  • Excellent computer and technology skills, with a focus on Windows Operating Systems (10 or higher) and all Microsoft Office Programs (Word, Excel, etc.).
  • Knowledge of online selling platforms and proficiency in Photoshop is preferred.
  • Ability to work collaboratively in a team environment.
  • Ability to work independently with minimal supervision.
  • Ability to work under pressure and multitask.
  • Ability to type at least 40 words per minute.
  • Experience in identifying high-quality and designer brand merchandise.
  • Must have 2-4 years of customer service and/or retail experience.

PHYSICAL REQUIREMENTS:

  • Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
  • Ability to grasp, push, pull, and move heavy objects such as household and office furniture, packages, and all other bulk items.
  • Ability to lift or move up to 50 lbs.
  • Ability to perform various repetitive motion tasks.
  • Specific vision abilities required for this job include close vison requirements due to extensive computer work.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship will result.

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About Salvation Army

Sourced by ZipRecruiter

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US

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Hours and flexibility

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