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Ecommerce Associate Jobs in Connecticut (NOW HIRING)

The Associate Producer will support the Creative Team and E-Commerce Studio in managing studio production logistics, coordinating shoots, and ensuring smooth execution from pre-production to on-set ...

Overview: The Associate Producer will provide end-to-end support to the Creative Team and E ... Manage E-Commerce shoot calendar in partnership with cross-functional teams * Support the execution ...

The Associate Director Digital Marketing is responsible for strengthening Tauck's presence across ... With increased investment in digital marketing channels and the launch of eCommerce planned for the ...

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Ecommerce Associate information

See Connecticut salary details

$10

$18

$31

How much do ecommerce associate jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for ecommerce associate in Connecticut is $18.90, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.66 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Ecommerce Associate, and why are they important?

To thrive as an Ecommerce Associate, you need a solid understanding of online sales platforms, digital marketing fundamentals, and product listing best practices, typically supported by experience or relevant coursework. Familiarity with ecommerce platforms like Shopify, Magento, or WooCommerce, as well as analytics tools such as Google Analytics, is highly valuable. Strong attention to detail, problem-solving abilities, and effective communication set standout candidates apart in this role. These skills are crucial for optimizing product visibility, driving sales, and ensuring a seamless online shopping experience for customers.

What are Ecommerce Associates?

Ecommerce Associates are professionals responsible for supporting the operations of an online retail business. Their duties typically include managing product listings, processing orders, handling customer inquiries, and assisting with inventory and promotions. They work closely with other teams such as marketing, logistics, and customer service to ensure a smooth online shopping experience. Ecommerce Associates often use various digital tools and platforms to monitor sales performance and help improve the efficiency of the online store.

Does e-commerce pay well?

Ecommerce associates typically earn hourly wages that vary by experience, location, and company, with median pay around minimum wage to $15 per hour in many regions. Experienced or specialized roles, such as those involving inventory management or customer service, can pay higher. Overall, pay is generally moderate and often supplemented with bonuses or commissions in some companies.

What is the difference between Ecommerce Associate vs Customer Service Representative?

AspectEcommerce AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with e-commerce platformsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline retail settings, warehouses, officesCall centers, retail stores, online support
Industry UsagePrimarily in e-commerce and retail companiesAcross various industries including retail, telecom, and services
Common Search IntentUnderstanding e-commerce roles, job requirementsCustomer support, problem-solving skills

The Ecommerce Associate and Customer Service Representative roles often overlap in customer interaction and basic technical skills. However, Ecommerce Associates focus more on managing online sales, product listings, and order processing within e-commerce platforms. Customer Service Representatives handle customer inquiries, complaints, and support across various channels. Both roles require strong communication skills, but Ecommerce Associates typically need familiarity with e-commerce tools and platforms, making their roles more specialized within online retail environments.

What are some common challenges Ecommerce Associates face when managing online product listings?

Ecommerce Associates frequently encounter challenges such as maintaining accurate and up-to-date product information, optimizing listings for search visibility, and ensuring consistency across multiple sales channels. They may also need to address inventory discrepancies, manage product images and descriptions, and quickly update listings in response to changes in stock or promotions. Effective communication with cross-functional teams like marketing and inventory management is key to overcoming these challenges and providing a seamless customer experience.

What does an e-commerce associate do?

An e-commerce associate manages online product listings, processes orders, handles customer inquiries, and ensures the smooth operation of an online store. They often use e-commerce platforms like Shopify or Amazon Seller Central and may assist with inventory management and order fulfillment.

Will AI replace e-commerce?

Ecommerce associates support online sales by managing product listings, customer service, and order processing. While AI tools can automate tasks like chat support and inventory management, human oversight remains essential for complex customer interactions and decision-making. AI is expected to augment rather than fully replace ecommerce roles.

What does an ecommerce employee do?

An ecommerce associate manages online product listings, processes orders, handles customer inquiries, and ensures the smooth operation of online sales platforms. They often use tools like inventory management systems and may analyze sales data to improve performance. Strong communication skills and familiarity with e-commerce platforms are important for this role.
What are the most commonly searched types of Ecommerce jobs in Connecticut? The most popular types of Ecommerce jobs in Connecticut are:
What are popular job titles related to Ecommerce Associate jobs in Connecticut? For Ecommerce Associate jobs in Connecticut, the most frequently searched job titles are:
What cities in Connecticut are hiring for Ecommerce Associate jobs? Cities in Connecticut with the most Ecommerce Associate job openings:
Infographic showing various Ecommerce Associate job openings in Connecticut as of July 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 95% In-person, and 5% Hybrid job distribution, with an average salary of $39,314 per year, or $18.9 per hour.

E-Books Associate

GOODWILL OF WESTERN & NORTHERN CONNECTICUT

Bridgeport, CT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago


Job description


Goodwill of Western and Northern Connecticut is seeking driven individuals to join us in our mission to help others and serve our local communities.


The E-Books Associate works independently across all areas of the E-Books department and must be capable of both independent work and collaboration within a team environment. The E-Books Associate always ensures quality standards while preparing, listing items online, and fulfilling orders.

What Goodwill can offer you:

  • Opportunities for career advancement
  • A benefits package that includes health, dental, and vision (employee paid), as well as ancillary benefits including long and short term disability, and life insurance (Goodwill paid)*
  • These benefits available 1st of the month, following 60 days of employment*
  • Two (2) weeks' vacation, four (4) personal days, and seven (7) days of sick time (For those working more than 20 hours a week)
  • Up to $3,000 in qualified Tuition Reimbursement*
  • Nine (9) Paid holidays (based on standard weekly hours)
  • 403(b) Retirement Savings Plan, including Employer Match
  • 50% Employee Discount
  • Anniversary Recognition Program - $50 Swag Store credit at 1 year and increasing financial awards every 5 years
  • $200 Referral Program (for every candidate hired that you refer to Goodwill)

*Only available for Full-Time Team Members

Responsibilities:

  1. Sort, evaluate, and identify quality books and media for sale on multiple e-commerce platforms.
  2. Prepare written listings for items, ensuring accurate descriptions.
  3. Adhere to standard operating procedures while sorting items for appropriate sales disposition.
  4. Follow posting procedures while assigning listing numbers and placing items in the correct holding location.
  5. Retrieve items from the shipping pick list and prepare items for shipment.
  6. Properly photograph items to accurately market and represent them to online bidders.
  7. Communicate with customers via email and phone to address questions, concerns, and issues related to listed items.
  8. Meet or exceed daily listing production goals.
  9. Maintain a clean and orderly work environment.
  10. Follow all e-commerce policies and procedures.
  11. Foster a positive work atmosphere by communicating positively with customers, clients, co-workers, and management.
  12. Perform other duties as assigned.

Job Requirements:

  • High school diploma or GED.
  • Knowledge in Books and Media collectibles preferred
  • Past experience in E-Commerce is strongly preferred.
  • Basic computer skills and knowledge of the internet, Microsoft Office Suite.
  • Experience using a digital camera, uploading and saving images.
  • Attention to detail.


Physical Requirements:

  • Physical stamina to stand, walk, bend and reach.
  • Must be able to lift over 40 pounds.



Start your journey with Goodwill today by applying at gwct.org/about/work-here

Is this position not right for you? We can help you find the right one at Goodwill or any other employer through our Career Centers! Receive free career assistance services from Goodwill (including Resume Builds/Revisions, Online Job Searching Coaching, Interview Skills, and more) at gwct.org/career-coaching