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Ecommerce Associate Jobs in Pennsylvania (NOW HIRING)

AIR Control Concepts

E Commerce Associate

West Chester, PA · On-site

$13.75 - $19/hr

E Commerce Associate Job Location: West Chester, PA Pay Transparency: 60-65k Operating Company: Energy Transfer Solutions FLSA Status: Exempt About: This role is ideal for a self-starter who enjoys ...

AIR Control Concepts

E Commerce Associate

West Chester, PA · On-site

$13.75 - $19/hr

E Commerce Associate Job Location: West Chester, PA Pay Transparency: 60-65k Operating Company: Energy Transfer Solutions FLSA Status: Exempt About: This role is ideal for a self-starter who enjoys ...

Goodwill

E-Commerce Sales Associate

Pittsburgh, PA · On-site

$15/hr

What is an E-commerce Sales Associate at Goodwill? * Work as a "Lister" of items that are to be sold on the Shopgoodwill.com auction site * Researcher of antiques, collectibles, and designer items ...

Goodwill

E-Commerce Sales Associate

Pittsburgh, PA · On-site

$15/hr

What is an E-commerce Sales Associate at Goodwill? * Work as a "Lister" of items that are to be sold on the Shopgoodwill.com auction site * Researcher of antiques, collectibles, and designer items ...

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Ecommerce Associate information

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$10

$19

$33

How much do ecommerce associate jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for ecommerce associate in Pennsylvania is $19.92, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.72 per hour, depending on experience, location, and employer.

What is an ecommerce associate?

Ecommerce Associates are professionals responsible for supporting the operations of an online retail business. Their duties typically include managing product listings, processing orders, handling customer inquiries, and assisting with inventory and promotions. They work closely with other teams such as marketing, logistics, and customer service to ensure a smooth online shopping experience. Ecommerce Associates often use various digital tools and platforms to monitor sales performance and help improve the efficiency of the online store.

What are the key skills and qualifications needed to thrive as an ecommerce associate?

To thrive as an Ecommerce Associate, you need a solid understanding of online sales platforms, digital marketing fundamentals, and product listing best practices, typically supported by experience or relevant coursework. Familiarity with ecommerce platforms like Shopify, Magento, or WooCommerce, as well as analytics tools such as Google Analytics, is highly valuable. Strong attention to detail, problem-solving abilities, and effective communication set standout candidates apart in this role. These skills are crucial for optimizing product visibility, driving sales, and ensuring a seamless online shopping experience for customers.

What are some common challenges ecommerce associates face when managing online product listings?

Ecommerce Associates frequently encounter challenges such as maintaining accurate and up-to-date product information, optimizing listings for search visibility, and ensuring consistency across multiple sales channels. They may also need to address inventory discrepancies, manage product images and descriptions, and quickly update listings in response to changes in stock or promotions. Effective communication with cross-functional teams like marketing and inventory management is key to overcoming these challenges and providing a seamless customer experience.

What is the difference between Ecommerce Associate vs Customer Service Representative?

AspectEcommerce AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with e-commerce platformsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline retail settings, warehouses, officesCall centers, retail stores, online support
Industry UsagePrimarily in e-commerce and retail companiesAcross various industries including retail, telecom, and services
Common Search IntentUnderstanding e-commerce roles, job requirementsCustomer support, problem-solving skills

The Ecommerce Associate and Customer Service Representative roles often overlap in customer interaction and basic technical skills. However, Ecommerce Associates focus more on managing online sales, product listings, and order processing within e-commerce platforms. Customer Service Representatives handle customer inquiries, complaints, and support across various channels. Both roles require strong communication skills, but Ecommerce Associates typically need familiarity with e-commerce tools and platforms, making their roles more specialized within online retail environments.

Does ecommerce associate pay well?

Ecommerce associates typically earn hourly wages that are close to minimum wage or slightly above, with average salaries ranging from $12 to $20 per hour depending on experience, location, and company. Advancement opportunities and skill development in areas like inventory management or digital marketing can lead to higher pay over time.

Is e-commerce a stressful job?

E-commerce associates often face stress related to meeting sales targets, managing order fulfillment, and handling customer inquiries in a fast-paced environment. The role requires multitasking, attention to detail, and proficiency with tools like inventory management systems, which can contribute to work-related stress levels.

What are the most commonly searched types of Ecommerce jobs in Pennsylvania?

The most popular types of Ecommerce jobs in Pennsylvania are:

What are popular job titles related to Ecommerce Associate jobs in Pennsylvania?

For Ecommerce Associate jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Ecommerce Associate jobs in Pennsylvania look for?

The top searched job categories for Ecommerce Associate jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Ecommerce Associate jobs?

Cities in Pennsylvania with the most Ecommerce Associate job openings:

Ecommerce Associate jobs near you
Infographic showing various Ecommerce Associate job openings in Pennsylvania as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 31% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,426 per year, or $19.9 per hour.

E Commerce Associate

AIR Control Concepts

West Chester, PA • On-site

$13.75 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

Job Title: E Commerce Associate
Job Location: West Chester, PA
Pay Transparency: 60-65k
Operating Company: Energy Transfer Solutions
FLSA Status: Exempt
About:
This role is ideal for a self-starter who enjoys customer interaction, thrives on organization, and wants to grow alongside a fast-moving e-commerce and operations team. You will be customer-facing, process-driven, and deeply involved in day-to-day order flow, post-order support, and continuous improvement initiatives.
Energy Transfer Solutions - A member of the AIR Control Conceptsfamily.
Energy Transfer Solutions is your trusted partner for innovative HVAC solutions. Since 2003, we've provided premier equipment, parts, controls, and services to commercial and industrial clients across PA, NJ, and DE. Our expert team delivers tailored solutions, from system design to turnkey installations, ensuring optimal performance and efficiency. With a focus on quality, integrity, and customer success, ETS is committed to enhancing your building's comfort, reliability, and value.
Check out our website: Specialty HVAC Solutions, Parts & Services | ETS HVAC
Essential Duties and Responsibilities:
As the Ecommerce Customer Support Representative, you will:
  • Serve as a primary point of contact for e-commerce customers via phone, email, and live chat, delivering timely and professional support.
  • Assist customers with part identification, order placement, shipping questions, and general account inquiries.
  • Manage post-order support including tracking updates, delivery issues, returns, and manufacturer coordination.
  • Process return authorizations and warranty requests while tracking approvals, credits, and resolution status.
  • Communicate clearly with customers regarding order confirmations, estimated ship dates, and backorder updates.
  • Support internal teams (Sales, Service, Accounting, Warehousing) with parts-related requests and follow-ups.
  • Maintain accurate customer, order, and product data within ERP, CRM, and e-commerce systems.
  • Assist with basic e-commerce site updates including product listings, pricing, and metadata as needed.
  • Support e-commerce marketing initiatives as needed, including assisting with email campaigns, basic content updates, and social media coordination.
  • Prioritize and manage multiple tasks simultaneously while maintaining strong attention to detail.
  • Identify opportunities to improve customer experience and internal workflows.
  • Assist with documenting processes, SOPs, and internal knowledge resources.
  • Support existing automation tools and adapt processes as systems evolve.
Experience and Requirements:
  • Experience in customer support, e-commerce, sales support, or operations.
  • Comfort working with Microsoft Office 365 (Outlook, Excel, Word).
  • Ability to quickly learn ERP, CRM, and e-commerce platforms.
  • Experience with Shopify, FACTS ERP, Adobe Acrobat, and Canva (or similar design tools) is a bonus. These skills are not required but may create opportunities to contribute to marketing and e-commerce initiatives as the team grows.
  • Interest or experience in social media marketing, content creation, or digital branding.
  • HVAC or technical parts experience not required - training provided.
Benefits:
We offer a competitive and comprehensive benefits package, including:
  • Medical Insurance
  • Health savings account (HSA)
  • Dental Insurance
  • Vision Insurance
  • 401(k) plan with company match
  • Paid Time Off
  • Paid Holidays
  • Basic Life insurance
  • Voluntary Life Insurance
  • Short & Long Term Disability
  • Mobile phone discounts
  • Nutrition counseling
The Company provides equal employment opportunity in accordance with applicable laws and prohibits discrimination and harassment. Employment decisions are based on business needs and qualifications. The Company complies with disability laws and provides reasonable accommodations to qualified individuals.

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