Diversity Inclusion Manager Jobs (NOW HIRING)

JOB TITLE:

Deputy Chief Diversity Officer - Business Program Compliance

DEPT/DIV:

Audit and Contract Compliance

SUPERVISOR:                    

Chief Diversity & Inclusion Officer

WORK LOCATION:

2 Broadway, New York, NY 10004

HOURS OF WORK:

9:00 am - 5:30 pm (7.5 hours/day) or as required

FULL/PART-TIME

FULL

SALARY RANGE:

$165,000 to $185,000

DEADLINE:

Until filled

This position is eligible for telework, which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.

Opening:

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation's largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

Job Summary:

Reporting to the Chief Diversity & Inclusion Officer, the Deputy Chief Diversity Officer, MWDBE/SDVOB Contract Compliance provides strategic and operational leadership for the MTA's MWDBE/SDVOB organization-wide contract compliance program. The position oversees compliance activities to ensure regulatory adherence, strengthen accountability, mitigate risk, and maximize meaningful participation by certified firms across the MTA system.

The Deputy Chief directs contract compliance activities throughout the full contract lifecycle, including goal implementation, utilization monitoring, Commercially Useful Function (CUF) reviews, Good Faith Effort evaluations, audits, investigations, reporting, enforcement actions, and project closeouts. The role also serves as a key advisor to executive leadership on compliance risk, policy development, operational improvements, and program performance.

This position serves as the agency's primary liaison with oversight and investigative entities, including the MTA Inspector General, Internal Audit, Federal Transit Administration (FTA), the NYS Governor's Office, Empire State Development (ESD), and other regulatory agencies on matters involving compliance, fraud, audits, and program integrity.

Responsibilities:

• Provide strategic leadership and oversight of the MTA's MWDBE/SDVOB contract compliance program.
• Ensure compliance with federal, state, and MTA regulations governing MWDBE, SDVOB, and DBE participation
• Direct compliance activities throughout the contract lifecycle, including procurement planning, contract administration, utilization monitoring, and project closeout.
• Oversee reviews of Good Faith Efforts (GFE), Commercially Useful Function (CUF) determinations, and subcontractor utilization.
• Lead audits, investigations, site visits, and compliance assessments to identify risks, deficiencies, and fraud indicators.
• Develop and implement compliance policies, procedures, controls, and monitoring systems to strengthen program integrity.
• Monitor contractor payment activity and ensure compliance with prompt payment requirements.
• Investigate and resolve contractor and subcontractor complaints, disputes, and compliance concerns.
• Analyze compliance data, audit findings, and program performance metrics to identify trends and recommend corrective actions.
• Advise executive leadership on compliance risks, regulatory developments, program performance, and operational improvements.
• Serve as the primary liaison with oversight agencies, auditors, regulatory entities, and external stakeholders on compliance matters.
• Collaborate with Procurement, Legal, Finance, Engineering, Capital Program, and Operating Agencies to resolve compliance issues and implement corrective actions.
• Prepare and oversee compliance reports, presentations, and performance metrics for executive leadership, oversight agencies, and the MTA Board.
• Lead, supervise, mentor, and evaluate staff; establish priorities, performance expectations, and quality standards.
• Develop and implement training, outreach, and stakeholder engagement initiatives to improve compliance outcomes and participation by certified firms.

Required Knowledge/Skills/Abilities:

• Significant progressively responsible experience in contract compliance, supplier diversity, procurement, auditing, investigations, contract administration, or a related field, including leadership responsibility.
• Demonstrated experience managing compliance programs, developing policies and controls, supervising staff, and leading operational improvements.
• Experience working with federal and state regulatory frameworks and oversight agencies.

Required Education and Experience:

• Bachelor's Degree in Arts/Sciences (BA/BS) in Business Administration, Public Administration, Public Policy, Transportation, Law, Finance, or a related field or a related field or an equivalent combination of education and experience may be considered in lieu of a degree
• Minimum 12 years of experience in directing and managing MWDBE programs, with an emphasis on procurement, supplier diversity and the identification, recruitment, development, and mentoring of minority and women-owned business relationships, including at least 5 years in a department head/unit role.

The Following is/are preferred:

• Master's degree in Arts/Sciences (MA/MS) in a related field
• Familiarity with MTA operations, procurement processes, and business practices preferred.

Other Information

May need to work outside of normal work hours (i.e., evenings and weekends)

Travel may be required to other MTA locations or other external sites.

According to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.