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Dispute Manager Jobs (NOW HIRING)

First Hawaiian, Inc.

Dispute Specialist

Honolulu, HI · On-site

$18.50 - $23/hr

First Hawaiian Bank is currently seeking a collaborative, customer-focused Dispute Specialist to ... Good time management * Critical thinker * Able to work under pressure with multiple deadlines

UW Credit Union

Dispute Specialist I

Madison, WI · On-site

$28.03/hr

Dispute Specialist I ID 2026-6163 Location : City Madison Category Debit/Credit Card Services FTE 1 ... This position is also responsible for managing a high volume of cases across multiple queues ...

CornerStone Staffing

Credit Dispute Admin

Fort Worth, TX · On-site

$20 - $21/hr

Dispute management and case tracking systems * Auto finance account servicing software * Document tracking and imaging tools * Secure file transfer systems Preferred Skills * Experience in auto ...

UW Credit Union

Dispute Specialist I

Madison, WI · On-site

$22.88/hr

This position is also responsible for managing a high volume of cases across multiple queues ... Dispute Resolution * Gather necessary information and documentation to determine dispute rights and ...

UW Credit Union

Dispute Specialist I

Madison, WI · On-site

$22.88 - $28.03/hr

The Dispute Specialist I/II is responsible for duties related to the analysis, processing, and ... This position is also responsible for managing a high volume of cases across multiple queues ...

UW Credit Union

Dispute Specialist I

Madison, WI

The Dispute Specialist I/II is responsible for duties related to the analysis, processing, and ... This position is also responsible for managing a high volume of cases across multiple queues ...

First Hawaiian, Inc.

Dispute Specialist

Honolulu, HI

$18.50 - $23/hr

Good time management * Critical thinker * Able to work under pressure with multiple deadlines ... and ACH dispute claims; ensure appropriate action is taken within regulatory timeframes.

First Hawaiian, Inc.

Dispute Specialist

Honolulu, HI · On-site

$18.50 - $23/hr

First Hawaiian Bank is currently seeking a collaborative, customer-focused Dispute Specialist to ... Good time management * Critical thinker * Able to work under pressure with multiple deadlines

PenFed Credit Union

Card Dispute Specialist

Omaha, NE · Hybrid

$16.82 - $28.92/hr

They must also be proficient with working in PenFed's case management CRM (Salesforce) and Fiserv ... The incumbent will maintain a daily card transaction dispute case log while performing other duties ...

ApolloMD

Payer Dispute Analyst (57547)

Atlanta, GA · On-site

Manage designated aspects of the No Surprises Act IDR and state dispute resolution processes, from case initiation through final payer determination. * Prepare and submit Final Offers through the CMS ...

ApolloMD

Payer Dispute Analyst (57547)

Atlanta, GA

Manage designated aspects of the No Surprises Act IDR and state dispute resolution processes, from case initiation through final payer determination. * Prepare and submit Final Offers through the CMS ...

Fifth Third

Dispute Intake Analyst

Grand Rapids, MI

By leveraging conflict management skills, the Intake Analyst effectively de-escalates dissatisfied ... Dispute Filing: Accurately file dispute claims in accordance with bank policies and regulatory ...

Fifth Third Bank

Be Seen First

Dispute Resolution Specialist

Grand Rapids, MI · On-site

$21.50/hr

By leveraging conflict management skills, the Intake Analyst effectively de-escalates dissatisfied ... Dispute Filing: Accurately file dispute claims in accordance with bank policies and regulatory ...

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Dispute Manager information

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$23K

$61.4K

$102.5K

How much do dispute manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for dispute manager in the United States is $61,351.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What is a dispute manager?

A Dispute Manager is a professional responsible for overseeing and resolving conflicts or disagreements between parties, typically in financial, legal, or customer service settings. They analyze the details of each dispute, communicate with involved parties, and ensure compliance with relevant regulations and company policies. Dispute Managers aim to find fair, timely solutions while minimizing risk and maintaining positive relationships. Their work often involves investigating claims, documenting findings, and recommending or implementing resolutions.

What are the key skills and qualifications needed to thrive as a dispute manager?

To thrive as a Dispute Manager, you need expertise in conflict resolution, financial analysis, and a solid understanding of relevant regulations, often supported by a degree in business, finance, or law. Familiarity with case management systems, payment processing platforms, and tools like Excel is typically required. Strong negotiation, communication, and problem-solving skills help you effectively mediate between parties and resolve issues efficiently. These competencies are critical for protecting organizational interests, maintaining client relationships, and ensuring regulatory compliance.

What are the most common challenges a dispute manager faces when resolving conflicts between parties?

A Dispute Manager often encounters challenges such as handling emotionally charged situations, balancing the interests of multiple stakeholders, and ensuring compliance with relevant regulations. Navigating complex documentation and maintaining neutrality while investigating the facts can also be demanding. Success in this role requires strong communication skills, attention to detail, and the ability to mediate solutions that are fair and align with company policies.

What is the difference between Dispute Manager vs Claims Adjuster?

AspectDispute ManagerClaims Adjuster
Required CredentialsBachelor's degree, industry certificationsBachelor's degree, licensing depending on state
Work EnvironmentOffice-based, managerial settingField and office-based, investigative environment
Industry UsageInsurance, finance, legal sectorsInsurance companies, third-party claims firms
Common Search IntentManaging disputes, resolving conflictsAssessing claims, determining payouts

Dispute Managers focus on overseeing and resolving complex conflicts within organizations, often managing teams and strategies. Claims Adjusters evaluate insurance claims, investigate damages, and determine claim validity. While both roles require analytical skills and industry knowledge, Dispute Managers handle broader conflict resolution processes, whereas Claims Adjusters focus on specific claim assessments.

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Dispute Manager jobs near you
Infographic showing various Dispute Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $61,351 per year, or $29.5 per hour.

Dispute Specialist

First Hawaiian, Inc.

Honolulu, HI • On-site

$18.50 - $23/hr

Other

Re-posted 4 days ago

First Hawaiian Bank rating

8.2

Company rating: 8.2 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

50th of 171 rated banks

Job description


First Hawaiian Bank is currently seeking a collaborative, customer-focused Dispute Specialist to join our BankCard Center Team.
Responsibilities
In this role, you will process Mastercard, Zelle, and ACH dispute claims; ensure appropriate action is taken within regulatory timeframes.
Compensation:
The hourly salary range for this role is $18.50- $23.00/hr; commensurate with experience.
Work Schedule:
Monday - Friday 8:00AM - 5:00PM (Hours may vary)
Qualifications
The ideal candidate will have:
  • High School Diploma or equivalent, or equivalent work experience required
  • 2 years of experience in banking, dispute resolution, or card services required
  • Associate degree or bachelor's degree in finance, banking, or similar field preferred
  • Previous banking experience
  • Previous customer service experience
  • Good writing skills necessary to correspond with customers and other financial institutions
  • Good verbal communication skills necessary to handle calls from customers, internal departments and other financial institutions
  • Possesses attention to detail with excellent follow-through
  • Good time management
  • Critical thinker
  • Able to work under pressure with multiple deadlines
  • Necessary 10 key calculator and typewriter by touch and typing skills
  • Computer skills with knowledge of MS Office

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