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Dispute Manager Jobs in Oregon (NOW HIRING)

MNCP Staffing

Operations Manager

OR · Remote

Manage adverse action workflows, dispute procedures, and candidate data privacy requirements in accordance with applicable federal and state law. * Support PBSA accreditation readiness and stay ...

ConnectWise

OR · Hybrid

The Commissions Manager serves as the subject matter expert for incentive compensation programs, supporting plan implementation, system configuration, audits, reporting, dispute resolution, and ...

State of Oregon

Legal Administrative Specialist

Salem, OR · On-site

$4.0K - $5.5K/wk

The purpose of this position is to assist the Legal Specialist in the management of Dispute Resolution services within the Office of Enhancing Student Opportunities. This position serves as a ...

Kaseya Careers

OR · On-site

Lead commission inquiries and dispute resolution processes, driving transparency, service levels ... Strong knowledge of Salesforce data structures, sales crediting, hierarchy management, and ...

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How much do dispute manager jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for dispute manager in Oregon is $26.94, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $32.07 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a dispute manager?

To thrive as a Dispute Manager, you need expertise in conflict resolution, financial analysis, and a solid understanding of relevant regulations, often supported by a degree in business, finance, or law. Familiarity with case management systems, payment processing platforms, and tools like Excel is typically required. Strong negotiation, communication, and problem-solving skills help you effectively mediate between parties and resolve issues efficiently. These competencies are critical for protecting organizational interests, maintaining client relationships, and ensuring regulatory compliance.

What is a dispute manager?

A Dispute Manager is a professional responsible for overseeing and resolving conflicts or disagreements between parties, typically in financial, legal, or customer service settings. They analyze the details of each dispute, communicate with involved parties, and ensure compliance with relevant regulations and company policies. Dispute Managers aim to find fair, timely solutions while minimizing risk and maintaining positive relationships. Their work often involves investigating claims, documenting findings, and recommending or implementing resolutions.

What is the difference between Dispute Manager vs Claims Adjuster?

AspectDispute ManagerClaims Adjuster
Required CredentialsBachelor's degree, industry certificationsBachelor's degree, licensing depending on state
Work EnvironmentOffice-based, managerial settingField and office-based, investigative environment
Industry UsageInsurance, finance, legal sectorsInsurance companies, third-party claims firms
Common Search IntentManaging disputes, resolving conflictsAssessing claims, determining payouts

Dispute Managers focus on overseeing and resolving complex conflicts within organizations, often managing teams and strategies. Claims Adjusters evaluate insurance claims, investigate damages, and determine claim validity. While both roles require analytical skills and industry knowledge, Dispute Managers handle broader conflict resolution processes, whereas Claims Adjusters focus on specific claim assessments.

What are the most common challenges a dispute manager faces when resolving conflicts between parties?

A Dispute Manager often encounters challenges such as handling emotionally charged situations, balancing the interests of multiple stakeholders, and ensuring compliance with relevant regulations. Navigating complex documentation and maintaining neutrality while investigating the facts can also be demanding. Success in this role requires strong communication skills, attention to detail, and the ability to mediate solutions that are fair and align with company policies.
What are the most commonly searched types of Dispute jobs in Oregon? The most popular types of Dispute jobs in Oregon are:
What are popular job titles related to Dispute Manager jobs in Oregon? For Dispute Manager jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Dispute Manager jobs in Oregon look for? The top searched job categories for Dispute Manager jobs in Oregon are:
What cities in Oregon are hiring for Dispute Manager jobs? Cities in Oregon with the most Dispute Manager job openings:
Dispute Manager jobs near you

Senior Manager, Global Finance Operations - O2C - Cash, Collections & Dispute Management

Nike

Beaverton, OR • On-site

$113K - $154K/yr

Full-time

Posted 27 days ago

Nike rating

7.6

Company rating: 7.6 out of 10

Based on 274 frontline employees who took The Breakroom Quiz

7th of 104 rated fashion retailers

Job description

WHO WE ARE LOOKING FOR
We are looking for a results-driven leader to manage end-to-end cash application, collections, and dispute resolution processes within Nike's Order-to-Cash (O2C) operations. This role is accountable for maximizing cash realization, improving customer payment experience, and ensuring the integrity of accounts receivable across global markets.
The ideal candidate brings strong expertise across cash management, collections strategy, and dispute resolution, combined with a continuous improvement mindset and a strong orientation toward data, automation, and operational excellence. Based at Nike's World Headquarters (PHK - Beaverton), this leader will operate as a key bridge between global strategy and execution, ensuring delivery excellence through close partnership with MSP/BPO teams and cross-functional stakeholders.
WHAT YOU WILL WORK ON
  • Oversee global cash application processes, ensuring timely, accurate posting and reconciliation of customer payments
  • Lead collections strategy and execution, including prioritization, outreach approach, and aging management
  • Own end-to-end dispute and deduction management, driving timely resolution and root-cause elimination
  • Reduce unapplied and unidentified cash through improved matching, automation, and process discipline
  • Improve key working capital metrics including DSO, past due balances, and cash application accuracy
  • Ensure accurate customer account reconciliation, including Statements of Account (SoA) and variance resolution
  • Partner with Sales and Marketplace Finance to resolve disputes and issues impacting collections and customer experience
  • Drive adherence to global O2C process standards, controls, and governance frameworks
  • Lead MSP/BPO delivery for cash, collections, and dispute operations, including SLA management and performance tracking
  • Identify and implement automation and AI/GenAI opportunities to improve collections effectiveness and reduce manual effort
  • Support month-end and quarter-end close activities related to AR, cash posting, and reserve considerations
  • Provide insights and reporting on cash performance, aging trends, dispute drivers, and operational risks

WHO YOU WILL WORK WITH
You will report to the Director, Global Finance Operations - O2C Delivery and work closely with:
  • O2C leadership across cash, collections, and dispute management
  • Global Process Owner (GPO) - O2C
  • Sales and Marketplace Finance leaders
  • Controlling and Corporate Finance teams
  • Technology teams supporting SAP, FSCM, and O2C platforms
  • MSP/BPO leadership and delivery teams supporting global AR operations
  • Cross-functional partners across geographies to drive end-to-end customer and cash outcomes
  • Technology partners supporting SAP, O2C platforms, and automation solutions
  • MSP/BPO leadership teams delivering global operations
  • Cross-functional business stakeholders to drive end-to-end process excellence and customer outcomes

WHAT YOU BRING
  • 8+ years of experience in Finance Operations with strong expertise in Order-to-Cash, especially cash application, collections, and dispute management
  • Proven experience managing AR portfolios, collections strategies, and dispute resolution processes at scale
  • Experience working with global shared services or outsourced delivery (BPO/MSP) models
  • Deep understanding of Invoice-to-Cash processes including billing, payments, deductions, and customer account management
  • Strong business acumen with focus on working capital optimization and cash flow improvement
  • Experience with ERP systems (e.g., SAP) and O2C platforms / collections tools
  • Strong analytical skills with ability to identify trends, resolve complex discrepancies, and drive data-based decisions
  • Experience driving process improvements, automation, and operational efficiency initiatives
  • Ability to operate effectively in a global, matrixed organization with strong stakeholder management skills
  • Bachelor's degree in Finance, Accounting, or related field. Will accept any suitable combination of education, experience or training.

We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form.

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