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Dispute Jobs (NOW HIRING)

First Hawaiian, Inc.

Dispute Specialist

Honolulu, HI

$18.50 - $23/hr

First Hawaiian Bank is currently seeking a collaborative, customer-focused Dispute Specialist to join our BankCard Center Team. The ideal candidate will have: * High School Diploma or equivalent, or ...

First Hawaiian, Inc.

Dispute Specialist

Honolulu, HI · On-site

$18.50 - $23/hr

First Hawaiian Bank is currently seeking a collaborative, customer-focused Dispute Specialist to join our BankCard Center Team. Responsibilities In this role, you will process Mastercard, Zelle, and ...

J29 Inc.

Dispute Resolution Analyst I

Millersville, MD · On-site +1

$16.25 - $18.25/hr

Dispute Resolution Analyst Overview: J29, Inc. (J29) has been supporting commercial, State, and Federal health and human service programs since company inception in 2017 as a healthcare management ...

AirLife

Dispute Resolution Supervisor

Grand Rapids, MI · On-site

$65K - $75K/yr

By maintaining accurate records and providing timely updates, the Dispute Resolution Supervisor contributes to the overall integrity and reputation of the organization. This role requires a keen ...

AirLife

Dispute Resolution Supervisor

Deerfield, IL · Remote

$65K - $75K/yr

By maintaining accurate records and providing timely updates, the Dispute Resolution Supervisor contributes to the overall integrity and reputation of the organization. This role requires a keen ...

Equity Bank

Dispute Resolution Specialist

Wichita, KS · On-site

Dispute Resolution Specialist Department: Customer Care Center Location: Wichita, Kansas (on-site) Salary: Full-Time/Hourly Jump start your career at Equity Bank ! We are currently hiring energetic ...

SpaceXAI

Dispute Analyst, X Money

Bastrop, TX

SpaceXAI's Money seeks a Dispute Analyst for our Risk Operations team to investigate and resolve customer disputes across P2P, debit/credit card, and ACH channels. You'll assess claims, manage ...

SpaceXAI

Dispute Analyst, X Money

Bastrop, TX

SpaceXAI's Money seeks a Dispute Analyst for our Risk Operations team to investigate and resolve customer disputes across P2P, debit/credit card, and ACH channels. You'll assess claims, manage ...

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Dispute information

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$33.5K

$51K

$83.5K

How much do dispute jobs pay per year?

As of Aug 1, 2026, the average yearly pay for dispute in the United States is $50,996.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $57,000.00 per year, depending on experience, location, and employer.

What are dispute specialists?

Dispute specialists are professionals who handle disagreements or conflicts related to transactions, services, or contracts, often within financial institutions, payment processors, or customer service departments. Their main responsibilities include investigating claims, communicating with involved parties, gathering evidence, and working to resolve the issue fairly and efficiently. They often follow regulatory guidelines and company policies to ensure disputes are handled properly and can provide recommendations to prevent future disputes. Dispute specialists play a key role in maintaining customer trust and ensuring compliance with industry standards.

What are the key skills and qualifications needed to thrive as a Dispute Resolution Specialist, and why are they important?

To thrive as a Dispute Resolution Specialist, you need strong analytical skills, knowledge of conflict resolution strategies, and a relevant degree in law, business, or a related field. Familiarity with case management systems, mediation software, and, in some cases, certifications such as a mediator or arbitrator credential are typically required. Exceptional communication, negotiation, and impartiality help professionals stand out in this position. These skills are vital for efficiently resolving conflicts, maintaining positive relationships, and ensuring fair outcomes for all parties involved.

What is the difference between Dispute vs Customer Service Representative?

AspectDisputeCustomer Service Representative
Required CredentialsKnowledge of dispute resolution, relevant certifications (e.g., mediation)High school diploma or equivalent; communication skills
Work EnvironmentFinancial institutions, legal settings, or corporate officesRetail, call centers, or service industries
Employer & Industry UsageUsed in banking, finance, and legal sectors for resolving conflictsCommon across various customer-facing industries
Search & Comparison IntentPeople compare dispute resolution roles with customer service to understand conflict handlingCustomer support roles often contrasted with dispute management

Dispute specialists focus on resolving conflicts, often requiring specific certifications and working in financial or legal environments. Customer Service Representatives handle general customer inquiries and support, typically in retail or service sectors. While both roles involve communication skills, dispute roles are more specialized in conflict resolution, whereas customer service roles emphasize customer satisfaction and support.

What jobs make $3,000 a day?

High-earning jobs that can pay $3,000 a day include specialized roles such as senior corporate lawyers, top-tier surgeons, investment bankers, and certain high-level consultants. These positions typically require advanced education, extensive experience, and often involve high-stakes environments or significant responsibilities.

What is a dispute specialist job description?

A dispute specialist is responsible for investigating and resolving customer disputes related to billing, payments, or account issues. They analyze account information, communicate with customers and internal teams, and use dispute management tools to ensure accurate resolution within established deadlines.

What is a good job for people who like to argue?

A dispute resolution specialist or mediator is a good job for people who enjoy arguing, as it involves facilitating negotiations and resolving conflicts. Strong communication, negotiation skills, and impartiality are essential in this role, which often requires certification or training. These jobs are common in legal, corporate, and community settings.

What jobs pay 4000 a week without a degree?

Dispute resolution roles such as experienced mediators or arbitrators can pay around $4,000 per week, especially with specialized training and certification. High-level sales positions, freelance consulting, or certain real estate broker roles may also reach this income level without requiring a degree, often relying on skills, experience, and client networks.

What are some common challenges faced by professionals working in dispute resolution roles, and how can they be addressed?

Professionals in dispute resolution roles often encounter complex interpersonal dynamics and high-pressure situations where emotions may run high. Balancing neutrality while effectively facilitating communication between parties is a frequent challenge. Successful practitioners rely on active listening, empathy, and strong negotiation skills to guide parties toward mutually acceptable solutions. Continuous training in conflict management and staying updated on industry best practices can help address these challenges and improve outcomes.
More about Dispute jobs
What cities are hiring for Dispute jobs? Cities with the most Dispute job openings:
What are the most commonly searched types of Dispute jobs? The most popular types of Dispute jobs are:
What states have the most Dispute jobs? States with the most job openings for Dispute jobs include:
Dispute jobs near you
Infographic showing various Dispute job openings in the United States as of July 2026, with employment types broken down into 91% Full Time, 6% Part Time, 1% Temporary, and 2% Contract. Highlights an 86% Physical, 7% Hybrid, and 7% Remote job distribution, with an average salary of $50,996 per year, or $24.5 per hour.

Dispute Specialist

State Employees Credit Union

Santa Fe, NM

$20 - $23.53/hr

Full-time

Re-posted 14 days ago

State Employees' Credit Union (North Carolina) rating

8.2

Company rating: 8.2 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

Job description

POSITION TITLE: Dispute Specialist

REPORTS TO: Fraud & Security Manager

SUPERVISES: N/A

JOB STATUS: Non-Exempt

JOB GRADE: 8: $20.00 to $23.53 Targeted Hourly Rate

JOB SUMMARY:

The Dispute Specialist is responsible for processing and resolving debit and credit card disputes in accordance with regulatory requirements, card network rules, and internal procedures. This role manages disputes from intake through resolution, including provisional credits, documentation review, recoveries, and member communication while ensuring timely and accurate handling of dispute cases. Supports State ECU's broader Financial Crimes, fraud prevention, and loss mitigation efforts through collaboration, escalation, and information sharing.

All employees of State Employees Credit Union are proactive, result driven, and fully committed to the Credit Union's mission and vision. They strive to achieve the highest standards of excellence and consistently exceed the expectations established by Credit Union Management.

Duties/Responsibilities:

  • Process debit and credit card disputes from initiation through resolution.

  • Review dispute claims, supporting documentation, and transaction history.

  • Process provisional credits and chargebacks in accordance with regulatory requirements.

  • Maintain compliance with Reg E and card network dispute timelines.

  • Communicate with Members and staff regarding dispute status and required documentation.

  • Coordinate recoveries and adjustments as applicable.

  • Maintain accurate dispute records and documentation.

  • Identify suspicious trends or activity and escalate potential fraud concerns.

  • Assist with dispute reporting, operational metrics, and quality review activities.

  • Collaborate with Operations, branches, and fraud investigators as needed.

  • Perform other duties as assigned.

Required Skills & Qualifications:

  • Must Have: 
  • Strong attention to detail and documentation accuracy.
  • Strong organizational and time management skills.
  • Effective verbal and written communication skills.
  • Strong Member service and problem-solving abilities.
  • Ability to manage multiple cases and deadlines simultaneously.
  • Ability to identify suspicious activity and escalate concerns appropriately.
  • Proficiency with Microsoft Office, core systems, and dispute processing platforms.
  • Ability to maintain confidentiality and professionalism when handling sensitive Member information.

2. Nice to Have:

  • Working knowledge of Reg E and card network dispute requirements.

  • Chargeback processing experience.

  • Fraud awareness and escalation knowledge.

  • Banking operations knowledge.

  • Understanding of card network rules and recoveries.

  • Job Related Travel as required.

Education & Experience:

  • Education or experience equivalent to an Associates degree, in addition to 1 year of banking, disputes, operations, or related experience.

  • Relevant dispute or fraud certifications preferred but not required.

General Requirements:

Must be capable to execute all terms and conditions set forth in the Employee Handbook, including but not limited to:

  • Work in a safety conscientious manner which ensures that safe work practices are used in order not to pose a risk to self or others in the workplace.
  • Adhere to policy on Drug Free Workplace.
  • Comply with company policies and procedures and local, state and federal regulations.

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.
  • Some standing, walking, kneeling, stooping, bending and lifting.
  • Must be able to lift to fifteen (15) pounds at times.
  • Must be able to access and navigate credit union facilities.

State Employees Credit Union offers a highly competitive benefits package

Applications must be received by Human Resources

State Employees Credit Union of New Mexico is an Equal Opportunity Employer

Equal Opportunity Employer, including disabled and veterans.

What State Employees' Credit Union (North Carolina) employees say

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