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Dispute Jobs in Georgia (NOW HIRING)

ApolloMD

Payer Dispute Analyst (57547)

Atlanta, GA · On-site

Position Summary The Payer Dispute Analyst supports the organization's efforts to resolve disputes with payers. This role focuses heavily on the Independent Dispute Resolution (IDR) process under the ...

ApolloMD

Payer Dispute Analyst (57547)

Atlanta, GA

Position Summary The Payer Dispute Analyst supports the organization's efforts to resolve disputes with payers. This role focuses heavily on the Independent Dispute Resolution (IDR) process under the ...

ApolloMD

Payer Dispute Analyst

Atlanta, GA · On-site

$65 - $95/hr

Position SummaryThe Payer Dispute Analyst supports the organization's efforts to resolve disputes with payers. This role focuses heavily on the Independent Dispute Resolution (IDR) process under the ...

Visa

Senior Dispute Consultant

Atlanta, GA

Visa Dispute Optimization (VDO) is the external facing disputes consulting team within Visa Client Services. The North America VDO Senior Consultant is responsible for managing and advancing Visa ...

Stripe

Customer Success Manager, Radar

Atlanta, GA · On-site

You will work across account executives, technical account managers, ProServ, and AEPs to drive Radar adoption and deliver measurable improvements in fraud rates, dispute rates, and overall payments ...

Stripe

Customer Success Manager, Radar

Atlanta, GA · On-site

$165 - $247.60/hr

You will work across account executives, technical account managers, ProServ, and AEPs to drive Radar adoption and deliver measurable improvements in fraud rates, dispute rates, and overall payments ...

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All JobsDispute JobsDispute Jobs in Georgia

Dispute information

See Georgia salary details

$28.3K

$43.1K

$70.5K

How much do dispute jobs pay per year?

As of Aug 22, 2026, the average yearly pay for dispute in Georgia is $43,060.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,800.00 and $48,100.00 per year, depending on experience, location, and employer.

What is a dispute specialist?

Dispute specialists are professionals who handle disagreements or conflicts related to transactions, services, or contracts, often within financial institutions, payment processors, or customer service departments. Their main responsibilities include investigating claims, communicating with involved parties, gathering evidence, and working to resolve the issue fairly and efficiently. They often follow regulatory guidelines and company policies to ensure disputes are handled properly and can provide recommendations to prevent future disputes. Dispute specialists play a key role in maintaining customer trust and ensuring compliance with industry standards.

What are some common challenges faced by professionals working in dispute resolution roles, and how can they be addressed?

Professionals in dispute resolution roles often encounter complex interpersonal dynamics and high-pressure situations where emotions may run high. Balancing neutrality while effectively facilitating communication between parties is a frequent challenge. Successful practitioners rely on active listening, empathy, and strong negotiation skills to guide parties toward mutually acceptable solutions. Continuous training in conflict management and staying updated on industry best practices can help address these challenges and improve outcomes.

What are the key skills and qualifications needed to thrive as a dispute resolution specialist, and why are they important?

To thrive as a Dispute Resolution Specialist, you need strong analytical skills, knowledge of conflict resolution strategies, and a relevant degree in law, business, or a related field. Familiarity with case management systems, mediation software, and, in some cases, certifications such as a mediator or arbitrator credential are typically required. Exceptional communication, negotiation, and impartiality help professionals stand out in this position. These skills are vital for efficiently resolving conflicts, maintaining positive relationships, and ensuring fair outcomes for all parties involved.

What is the difference between Dispute vs Customer Service Representative?

AspectDisputeCustomer Service Representative
Required CredentialsKnowledge of dispute resolution, relevant certifications (e.g., mediation)High school diploma or equivalent; communication skills
Work EnvironmentFinancial institutions, legal settings, or corporate officesRetail, call centers, or service industries
Employer & Industry UsageUsed in banking, finance, and legal sectors for resolving conflictsCommon across various customer-facing industries
Search & Comparison IntentPeople compare dispute resolution roles with customer service to understand conflict handlingCustomer support roles often contrasted with dispute management

Dispute specialists focus on resolving conflicts, often requiring specific certifications and working in financial or legal environments. Customer Service Representatives handle general customer inquiries and support, typically in retail or service sectors. While both roles involve communication skills, dispute roles are more specialized in conflict resolution, whereas customer service roles emphasize customer satisfaction and support.

What does a dispute specialist do?

A dispute specialist manages and resolves customer or client disputes related to billing, accounts, or transactions. They analyze case details, communicate with involved parties, and use negotiation skills to reach a resolution, often working with dispute management software and adhering to company policies.

What are the most commonly searched types of Dispute jobs in Georgia?

The most popular types of Dispute jobs in Georgia are:

Dispute jobs near you
Infographic showing various Dispute job openings in Georgia as of August 2026, with employment types broken down into 83% Full Time, 7% Part Time, 7% Contract, and 3% Nights. Highlights an 82% Physical, 8% Hybrid, and 10% Remote job distribution, with an average salary of $43,060 per year, or $20.7 per hour.

Payer Dispute Analyst (57547)

ApolloMD

Atlanta, GA • On-site

Full-time

Posted 14 days ago

Job description

About ApolloMD
ApolloMD partners with more than 100 hospitals nationwide to provide integrated, multispecialty physician, APC and practice management services in Emergency Medicine, Hospital Medicine, Anesthesia, and Revenue Cycle Management. Our high touch, solution-based approach emphasizes quality, efficiency, communication and patient experience. ApolloMD works collaboratively with partner facilities to implement best practices and process improvement across the board in a cost-effective manner. Learn more about our growing team at apollomd.com.
Position Summary
The Payer Dispute Analyst supports the organization's efforts to resolve disputes with payers. This role focuses heavily on the Independent Dispute Resolution (IDR) process under the No Surprises Act and state dispute resolution processes, while maintaining flexibility to handle additional payer dispute matters and processes as needed. The Analyst will review and analyze claims for reimbursement and work collaboratively with internal teams and external entities to secure appropriate reimbursement.
Key Responsibilities
  • Review, analyze, and interpret claims data to ensure accurate payment in alignment with applicable policies and regulatory requirements.
  • Research and prepare reports identifying trends, recurring issues, and high-level reimbursement concerns.
  • Manage designated aspects of the No Surprises Act IDR and state dispute resolution processes, from case initiation through final payer determination.
  • Prepare and submit Final Offers through the CMS portal, ensuring accuracy and strict adherence to regulatory deadlines.
  • Oversee the resolution process for claims in dispute, including documentation, submission, and follow-up to ensure proper reimbursement.
  • Compile and organize supporting materials including Position Statements (Briefs), Good Faith Negotiation documents, and relevant clinical documentation.
  • Track submission timelines and proactively manage deadlines to ensure timely case processing.
  • Maintain comprehensive, audit-ready records of all dispute submissions and outcomes.
  • Collaborate with legal, revenue cycle, and clinical teams to support dispute strategies and documentation needs.
  • Maintain up-to-date knowledge of payer policies, state/federal regulations, and industry best practices related to dispute resolution.
  • Assist in developing process improvements to enhance efficiency, accuracy, and compliance.
  • Support special projects and other duties as assigned to meet departmental and organizational objectives.

Qualifications
Required
  • 2+ years of experience in healthcare claims, payer disputes, or revenue cycle.
  • Strong organizational skills with the ability to manage multiple priorities in a high-volume, fast-paced environment.
  • Excellent verbal and written communication skills.
  • Proactive, team-oriented mindset with a high degree of professionalism.
  • Strong problem-solving and analytical abilities.
  • Proficiency in Microsoft Excel and other Microsoft Office applications.
  • High School Diploma or equivalent required; Bachelor's degree preferred.

Preferred
  • Working knowledge of the No Surprises Act and federal IDR processes.
  • Experience with accounts receivable, payer disputes, or legal disputes.
  • Familiarity with the Athena billing system.
  • Experience with state dispute resolution processes or similar payer dispute workflows.
  • Background in medical billing, claims processing, or payer-provider dispute resolution.

Core Competencies
  • Exceptional attention to detail and organizational discipline.
  • Ability to manage competing priorities and strict regulatory deadlines.
  • Genuine interest in healthcare policy, revenue cycle, or compliance.
  • Strong cross-functional collaboration and communication skills.
  • Analytical mindset with the ability to review and interpret complex claims data.

Apply