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Dispute Manager Jobs in Ohio (NOW HIRING)

nVent

Retail Compliance & Dispute Specialist

Solon, OH · On-site

Fine & Dispute Management * Track & Monitor: Actively monitor major retail customer portals for compliance infractions, chargebacks, and deductions related to on-time delivery (OTD) and shipping ...

TALENT Software Services

Be Seen First

Fraud & Dispute Analyst-Entry Level

Columbus, OH · On-site

$19 - $21/hr

Candidates should have a basic understanding of banking operations, transaction processing, dispute ... management, application development, cybersecurity, and digital transformation.

Volto USA

Oracle eBS R12 Financials

Cleveland, OH · On-site

$59 - $72.75/hr

Experience with Claims Management (pricing claims, short payments, deductions, dispute resolution) * Working knowledge of SQL for validation and issue analysis Exposure to RICEW functional specs, UAT ...

Solomon Page

Operations Planner L&A

Reynoldsburg, OH · On-site

$34/hr

Dispute case management * Risk Assessment of expiring liabilities * Manages tactical systems work for cancellations of orders * Document cancellations for monthly MPC meetings Capacity Planning

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$46

How much do dispute manager jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for dispute manager in Ohio is $23.82, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $28.37 per hour, depending on experience, location, and employer.

What is a dispute manager?

A Dispute Manager is a professional responsible for overseeing and resolving conflicts or disagreements between parties, typically in financial, legal, or customer service settings. They analyze the details of each dispute, communicate with involved parties, and ensure compliance with relevant regulations and company policies. Dispute Managers aim to find fair, timely solutions while minimizing risk and maintaining positive relationships. Their work often involves investigating claims, documenting findings, and recommending or implementing resolutions.

What are the key skills and qualifications needed to thrive as a dispute manager?

To thrive as a Dispute Manager, you need expertise in conflict resolution, financial analysis, and a solid understanding of relevant regulations, often supported by a degree in business, finance, or law. Familiarity with case management systems, payment processing platforms, and tools like Excel is typically required. Strong negotiation, communication, and problem-solving skills help you effectively mediate between parties and resolve issues efficiently. These competencies are critical for protecting organizational interests, maintaining client relationships, and ensuring regulatory compliance.

What are the most common challenges a dispute manager faces when resolving conflicts between parties?

A Dispute Manager often encounters challenges such as handling emotionally charged situations, balancing the interests of multiple stakeholders, and ensuring compliance with relevant regulations. Navigating complex documentation and maintaining neutrality while investigating the facts can also be demanding. Success in this role requires strong communication skills, attention to detail, and the ability to mediate solutions that are fair and align with company policies.

What is the difference between Dispute Manager vs Claims Adjuster?

AspectDispute ManagerClaims Adjuster
Required CredentialsBachelor's degree, industry certificationsBachelor's degree, licensing depending on state
Work EnvironmentOffice-based, managerial settingField and office-based, investigative environment
Industry UsageInsurance, finance, legal sectorsInsurance companies, third-party claims firms
Common Search IntentManaging disputes, resolving conflictsAssessing claims, determining payouts

Dispute Managers focus on overseeing and resolving complex conflicts within organizations, often managing teams and strategies. Claims Adjusters evaluate insurance claims, investigate damages, and determine claim validity. While both roles require analytical skills and industry knowledge, Dispute Managers handle broader conflict resolution processes, whereas Claims Adjusters focus on specific claim assessments.

What are the most commonly searched types of Dispute jobs in Ohio?

The most popular types of Dispute jobs in Ohio are:

What are popular job titles related to Dispute Manager jobs in Ohio?

For Dispute Manager jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Dispute Manager jobs in Ohio look for?

The top searched job categories for Dispute Manager jobs in Ohio are:

What cities in Ohio are hiring for Dispute Manager jobs?

Cities in Ohio with the most Dispute Manager job openings:

Dispute Manager jobs near you

Education Program Specialist - Dispute Resolution

Ohio Department of Taxation

Columbus, OH • On-site

Full-time

Posted 2 days ago

New

Job description

On behalf of the Office of Chief Legal Counsel, Dispute Resolution Section ensures compliance with the Individuals with Disabilities Education Act (IDEA) and state regulations through a program that offers mediation and facilitation options to parties at dispute regarding special education.  This position would perform the following duties:

  • Acts as the coordinator of the special education mediation and facilitation program.

  • Provides technical assistance to the public and parties to a dispute regarding mediation and facilitation processes and special education.

  • Communicates and collaborates with impartial hearing officers, complaint investigators, educational agencies, families, and mediators to support the effective implementation of the mediation and facilitation program.

  • Trains contracted mediators on special education, mediation, and facilitation.

  • Documents and manages the mediation/facilitation process from intake to closure.

  • Collects and analyzes data on special education disputes and mediation and facilitation.

  • Collaborates with internal staff on ensuring fiscal and procurement procedures are accurately implemented for contracted mediators.

  • Supports the State Advisory Panel for Exceptional Children.

  • Participates and organizes statewide meetings for administrators, teachers and parents of children with disabilities.

  • Collaborates with complaint investigators and attorneys on state complaint investigations and reviews complaint documents.

  • Conducts workshops and makes presentations.

  • Performs other duties as assigned.

The work location of this position is 25 South Front Street, Columbus, Ohio 43215. You will be required to report to this work location, if selected.  

If this position is filled with an internal employee who has an approved telework agreement, the employee may be required to report in-person during the initial training period.

Minimum Qualifications:

6 years of experience in any combination of the following:

  • Direct or administrative experience with alternative dispute resolution options (e.g., mediation and facilitation).

  • Direct or administrative experience dealing with Individuals with Disabilities Education Act (IDEA) related rules, policies, and procedures (e.g., writing and implementing special education procedures and required documents).

Preferred Qualifications:

  • A working knowledge of Special Education and specifically the Individuals with Disabilities Education Act.
  • Completion of a Master's degree in one of the following areas: Education (i.e., special education, educational administration/leadership, curriculum (core academic content), assessment, education technology, cross-cultural studies, gifted, educational guidance/counseling) or related services (i.e., school psychology, educational psychology, speech-language pathology, audiology, occupational therapy, physical therapy); Social Work; Public Policy; Public Administration; Juris Doctorate; Communication; Journalism; Dispute Resolution; Social Sciences; Criminal Justice.


Job Skills: Educational support

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