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Lockbox Operations Manager Jobs in Ohio (NOW HIRING)

Varite, Inc

Lockbox Application Analyst

Cleveland, OH · On-site

$25 - $30/hr

Per manager: Must have experience in process flow, data reporting, technology, and strong ... Payment and Deposit Operations fosters a culture founded on accountability, teamwork, leadership ...

BCForward

Lockbox Application Analyst

Brooklyn, OH · On-site

$28 - $30/hr

Per manager: Must have experience in process flow, data reporting, technology, and strong ... Payment and Deposit Operations fosters a culture founded on accountability, teamwork, leadership ...

Northwest

Treasury Management Advisor

Columbus, OH · On-site +1

... Operations Manager with special projects such as introducing new products * Create meaningful ... Knowledge of Remote Deposit Capture, ACH, Account Reconciliation, Positive Pay, VISA, Lockbox, and ...

Northwest Bank

Treasury Management Advisor

Columbus, OH · On-site +1

... Operations Manager with special projects such as introducing new products * Create meaningful ... Knowledge of Remote Deposit Capture, ACH, Account Reconciliation, Positive Pay, VISA, Lockbox, and ...

Northwest Bank

Treasury Management Advisor

Columbus, OH · On-site

... Operations Manager with special projects such as introducing new products * Create meaningful ... Knowledge of Remote Deposit Capture, ACH, Account Reconciliation, Positive Pay, VISA, Lockbox, and ...

PNC Bank

Product Manager II

Cleveland, OH

... lockbox, electronic receivables, and cash application capabilities. This role is ideal for a ... You will work closely with senior product leaders, technology partners, operations teams, and ...

Robert Half

Accounts Receivable Specialist

Amelia, OH · On-site

$24/hr

... operations for a financial services organization in Amelia, Ohio. This Long-term Contract position ... from lockbox activity and office mail while ensuring funds are applied correctly. • Research ...

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Lockbox Operations Manager information

What is the difference between Lockbox Operations Manager vs Lockbox Specialist?

AspectLockbox Operations ManagerLockbox Specialist
CredentialsTypically requires a bachelor's degree in finance, accounting, or related field; certifications like CPA or CAMS are a plusUsually requires a high school diploma or associate degree; certifications are less common
Work EnvironmentOversees teams in banking or financial institutions, managing operations and processesPerforms daily lockbox processing tasks, often in a banking or financial setting
Employer & Industry UsageUsed by banks, financial services, and corporations managing receivablesCommonly employed within banks and financial institutions for payment processing

The Lockbox Operations Manager oversees the entire lockbox processing operation, managing teams and ensuring efficiency, while the Lockbox Specialist handles the day-to-day processing of payments. Both roles are essential in financial institutions but differ in scope, responsibilities, and required experience.

What are Lockbox Operations Managers?

Lockbox Operations Managers oversee the processing of incoming payments (often checks) received through a lockbox service, which is a secure way for organizations to collect payments by having them sent directly to a bank. They are responsible for managing the team that handles payment processing, ensuring accuracy, compliance, and efficiency in the workflow. Additionally, they implement process improvements, manage client relationships, and ensure all regulatory and security standards are met. This role is crucial in industries such as banking and financial services, where timely and accurate payment handling is essential.

What are some common challenges faced by a Lockbox Operations Manager, and how can they be addressed?

Lockbox Operations Managers often encounter challenges such as ensuring timely processing of large volumes of payments, maintaining accuracy under tight deadlines, and managing evolving regulatory requirements. Addressing these challenges requires strong organizational skills, effective use of automation technology, and consistent staff training to prevent errors. Additionally, fostering clear communication with both internal teams and external clients helps resolve discrepancies quickly and maintain high service standards.

What are the key skills and qualifications needed to thrive as a Lockbox Operations Manager, and why are they important?

To thrive as a Lockbox Operations Manager, you need expertise in payment processing, cash management, and a solid understanding of banking regulations, typically supported by a bachelor’s degree in finance or a related field. Familiarity with lockbox processing platforms, treasury management systems, and compliance software is crucial. Strong leadership, attention to detail, and problem-solving abilities are essential soft skills for managing teams and ensuring operational accuracy. These competencies enable efficient transaction processing, regulatory compliance, and high service quality in a fast-paced financial environment.
What are popular job titles related to Lockbox Operations Manager jobs in Ohio? For Lockbox Operations Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Lockbox Operations Manager jobs in Ohio look for? The top searched job categories for Lockbox Operations Manager jobs in Ohio are:
Lockbox Operations Manager jobs near you
Infographic showing various Lockbox Operations Manager job openings in Ohio as of May 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution.
Lockbox Application Analyst

Lockbox Application Analyst

Varite, Inc

Cleveland, OH • On-site

$25 - $30/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Pay rate: $25/hr. - $30/hr.
Per manager: Must have experience in process flow, data reporting, technology, and strong experience in excel and SQL tables and queries. Experience in Lockbox and banking a bonus.
This role will support multiple functions and processes within Lockbox in Payment and Deposit Operations, focusing primarily on working with Service and Support teams in procedure development, testing, and creating scripts for testing. Payment and Deposit Operations fosters a culture founded on accountability, teamwork, leadership, intellectual curiosity and a balanced foundation between work and personal life. As an analyst, you will develop industry expertise and detailed product knowledge, and drive execution of strategic initiatives.
ESSENTIAL JOB FUNCTIONS
  • Primary responsibility is providing operation support of Lockbox applications, and additional areas of support, as assigned. Job functions of an Operations analyst include:
  • Create, edit, and test application and operational procedures for Lockbox Operations and Support.
  • Write and execute test scripts for operational testing of applications in process improvement projects.
  • Performs business analysis for payment and deposit applications as assigned; applications can include mainframe, PC, distributed systems, databases, and/or web-based applications
  • Mine data from primary and secondary sources often using complex joins across multiple datasets.
  • Plays a leadership role in providing ongoing production support within Payment and Deposit Operations applications and processes; acts as first line of contact for user reported inquiries and problems; performs problem reporting, tracking, resolution, root cause analysis and identification of preventative measures.
  • Delivering high quality support and great service to our internal/external partners and clients.
  • Active participation and guidance as it relates to Lockbox, and the associated applications/systems, process initiatives and projects.
  • Translates business needs and requirements to Technology partners; translates technical material to the Loan, Payment, and Operational Services Process Areas and Lines of Business.
  • More broadly, analysts are expected to display the following skills and competencies:
  • Strong problem solving through ability to analyze qualitative, operational & financial data
  • Strong interpersonal, influencing and relationship building skills; must demonstrate the ability to work cross functionally with a variety of different personality types
  • Ability to concisely and effectively communicate with senior management
  • High degree of adaptability & intellectual curiosity, comfortable with ambiguity
  • Exceptional teamwork and collaboration

REQUIRED QUALIFICATIONS
  • Bachelor's Degree or equivalent experience of ideally 2+ years in an operational or support environment
  • Attention to detail in documenting and implementing requirements
  • Highly organized, detail-oriented with the ability to thoroughly analyze and resolve issues
  • Excellent written and verbal communication skills
  • Ability to effectively manage change
  • Ability to stay on top of task assignments
  • Strong decision making and analytical skills
  • Ability to facilitate research and resolution of sometimes less-than-straight-forward issues
  • Strong aptitude to technology based tools and databases (i.e., Excel, Access, )
  • Interest, willingness and ability to assimilate information quickly and succinctly
  • Works well in a team-based environment

PREFERRED QUALIFICATIONS
  • 1-2 years of Operational Analyst experience
  • Technically savvy in relation to Windows systems and software
  • Experience in Excel and Jira with an ability to manage large data sets, creating summary views using pivots tables, data graphs/visualization
.

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