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Lockbox Operations Manager Jobs in Ohio (NOW HIRING)

Collabera

Claims Collections Processor

Mason, OH

$16 - $20.25/hr

... with lockbox activity assigned by the Accounts Receivable Manager or Team Lead; perform the ... and operational areas/staff. * EXTERNAL - Customers Additional Information KNOWLEDGE AND SKILLS:

ClarkDietrich

AR & Credit Analyst

West Chester, OH · On-site

Core Accounts Receivable and Credit Operations: * Processing of weekly, semi-monthly and monthly ... Credit Manager. * Assist in Cash Application from Lockbox, ACH's, Wires, & Local deposits.

Expediting Company Inc.

Staff Accountant

Vandalia, OH · Remote

$80K - $95K/yr

Our accounting, pricing, and operations teams collaborate daily through cloud-based systems, shared ... Monitor daily cash position remotely, manage lockbox deposits, and reconcile bank statements across ...

JP Morgan Chase

Transactions Specialist III

Columbus, OH · On-site

$18 - $24.50/hr

... global operational support across retail, commercial, treasury, asset & wealth management, and ... ATMs, lockbox, correspondent banks, clearinghouses, and the Federal Reserve. The team also runs ...

JPMorgan Chase & Co

Transactions Specialist III

Columbus, OH · On-site

$18 - $24.50/hr

... global operational support across retail, commercial, treasury, asset & wealth management, and ... ATMs, lockbox, correspondent banks, clearinghouses, and the Federal Reserve. The team also runs ...

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Lockbox Operations Manager information

What is the difference between Lockbox Operations Manager vs Lockbox Specialist?

AspectLockbox Operations ManagerLockbox Specialist
CredentialsTypically requires a bachelor's degree in finance, accounting, or related field; certifications like CPA or CAMS are a plusUsually requires a high school diploma or associate degree; certifications are less common
Work EnvironmentOversees teams in banking or financial institutions, managing operations and processesPerforms daily lockbox processing tasks, often in a banking or financial setting
Employer & Industry UsageUsed by banks, financial services, and corporations managing receivablesCommonly employed within banks and financial institutions for payment processing

The Lockbox Operations Manager oversees the entire lockbox processing operation, managing teams and ensuring efficiency, while the Lockbox Specialist handles the day-to-day processing of payments. Both roles are essential in financial institutions but differ in scope, responsibilities, and required experience.

What are Lockbox Operations Managers?

Lockbox Operations Managers oversee the processing of incoming payments (often checks) received through a lockbox service, which is a secure way for organizations to collect payments by having them sent directly to a bank. They are responsible for managing the team that handles payment processing, ensuring accuracy, compliance, and efficiency in the workflow. Additionally, they implement process improvements, manage client relationships, and ensure all regulatory and security standards are met. This role is crucial in industries such as banking and financial services, where timely and accurate payment handling is essential.

What are some common challenges faced by a Lockbox Operations Manager, and how can they be addressed?

Lockbox Operations Managers often encounter challenges such as ensuring timely processing of large volumes of payments, maintaining accuracy under tight deadlines, and managing evolving regulatory requirements. Addressing these challenges requires strong organizational skills, effective use of automation technology, and consistent staff training to prevent errors. Additionally, fostering clear communication with both internal teams and external clients helps resolve discrepancies quickly and maintain high service standards.

What are the key skills and qualifications needed to thrive as a Lockbox Operations Manager, and why are they important?

To thrive as a Lockbox Operations Manager, you need expertise in payment processing, cash management, and a solid understanding of banking regulations, typically supported by a bachelor’s degree in finance or a related field. Familiarity with lockbox processing platforms, treasury management systems, and compliance software is crucial. Strong leadership, attention to detail, and problem-solving abilities are essential soft skills for managing teams and ensuring operational accuracy. These competencies enable efficient transaction processing, regulatory compliance, and high service quality in a fast-paced financial environment.
What are popular job titles related to Lockbox Operations Manager jobs in Ohio? For Lockbox Operations Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Lockbox Operations Manager jobs in Ohio look for? The top searched job categories for Lockbox Operations Manager jobs in Ohio are:
Lockbox Operations Manager jobs near you
Infographic showing various Lockbox Operations Manager job openings in Ohio as of June 2026, with employment types broken down into 52% Full Time, 45% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.
Claims Collections Processor

Claims Collections Processor

Collabera

Mason, OH

$16 - $20.25/hr

Full-time

Posted 9 days ago

Job description

Company Description

Since 1991, Collabera has been a leading provider of IT staffing solutions and services. We are known for providing the best staffing experience and taking great care of our clients and employees.

Our client-centric model provides focus, commitment and a dedicated team to help our clients achieve their business objectives. For consultants and employees, we offer an enriching experience that promotes career growth and lifelong learning.

Job Description

General Function: 

  • Provide exceptional customer service and aid in problem resolution of outstanding AR balances.
  • Assist with lockbox activity assigned by the Accounts Receivable Manager or Team Lead; perform the processing and posting of US checks, wires and other bank activity.
  • Maintain a high level of customer service for both internal and external customers, ensuring timely collection and payment application on open receivables.


Qualifications

MAJOR DUTIES AND RESPONSIBILITIES: 

  • Responsible for providing excellent customer service to internal and external customers (see communications with others below) 
  • Responds to phone calls and/or emails from customers, research questions and/or problems and bring resolution to those items 
  • Ensure that the Customers needs are being met 
  • Return phone calls and/or emails within 24 hours 
  • Troubleshoot and run necessary customer reports (using SAP, queries and/or Business Objects)
  • Assist with the daily entry of all checks and wires activity from multiple lockboxes 
  • Balance and reconcile to the clearing account 
  • Assume additional responsibilities and performs special projects as needed or directed

COMMUNICATION WITH OTHERS:

  • INTERNAL - Customers include: Collections Team, Cash Team, Billing, Accounting, Account Management and various other internal management and operational areas/staff. 
  • EXTERNAL - Customers
Additional Information

KNOWLEDGE AND SKILLS: 

  • Oral and written communication 
  • Superior organizational skills 
  • Analytical 
  • Customer Focus
  • Computer/Software Skills (Advance MS Excel, SAP)
    EXPERIENCE:
    2+ Years collections experience preferred
    EDUCATION:
    High School Diploma


If you have questions or clarifications feel free to reach me at my phone number 973-637-1952 or email me your most updated resume together with the best time to call you back.

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