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Dhs Program Assistant Jobs (NOW HIRING)

$26.07 - $35.72/hr

... programs. Be part of a leading Mental Health and Addiction Clinical Service line with over 290 ... Follows all practices as outlined by Center for Medicare and Medicaid Services, MN DHS Manuals, and ...

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... - Assist with providing legal assistance to DSS/HRA/DHS program areas by researching applicable statutes, case law or other material to resolve legal questions or problems, interpreting the intent ...

... - Assist with providing legal assistance to DSS/HRA/DHS program areas by researching applicable statutes, case law or other material to resolve legal questions or problems, interpreting the intent ...

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Dhs Program Assistant information

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$21.5K

$45.7K

$63K

How much do dhs program assistant jobs pay per year?

As of Jul 11, 2026, the average yearly pay for dhs program assistant in the United States is $45,721.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by DHS Program Assistants, and how can they be effectively managed?

DHS Program Assistants often juggle multiple administrative tasks while supporting caseworkers and program managers, which can make time management a key challenge. Additionally, they may need to handle sensitive client information with strict confidentiality and accuracy. To manage these demands effectively, it's important to stay organized, communicate clearly with team members, and proactively seek clarification when priorities shift. Many successful program assistants also leverage digital tools and templates to streamline routine documentation and scheduling tasks.

What is the difference between Dhs Program Assistant vs Dhs Case Manager?

AspectDhs Program AssistantDhs Case Manager
Required CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; often requires certification or relevant experience
Work EnvironmentOffice settings, community outreach, administrative supportOffice-based, client-facing, community visits
Employer & Industry UsageDepartment of Human Services, government agenciesDepartment of Human Services, social service agencies
Common Search & ComparisonYesYes

The Dhs Program Assistant typically handles administrative tasks, supports program operations, and assists with community outreach. In contrast, the Dhs Case Manager works directly with clients, assessing needs, developing plans, and providing ongoing support. Both roles are vital in social services, but they differ mainly in client interaction and responsibilities.

What are the key skills and qualifications needed to thrive as a DHS Program Assistant, and why are they important?

To thrive as a DHS Program Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some positions preferring related administrative experience. Familiarity with office software (such as Microsoft Office Suite), case management systems, and data entry tools is typically required. Excellent communication, customer service, and problem-solving abilities help in effectively supporting clients and collaborating with team members. These skills ensure efficient program operations, accurate record-keeping, and quality service delivery to vulnerable populations.

What are DHS Program Assistants?

DHS Program Assistants are administrative professionals who support programs within the Department of Human Services (DHS). Their responsibilities often include managing schedules, coordinating communication between staff and clients, maintaining records, and assisting with the implementation of social service programs. They play a vital role in ensuring the smooth operation of DHS programs by providing clerical and logistical support to program managers and caseworkers. This role requires strong organizational, communication, and interpersonal skills, as well as a commitment to helping individuals and families access essential services.
More about Dhs Program Assistant jobs
What cities are hiring for Dhs Program Assistant jobs? Cities with the most Dhs Program Assistant job openings:
What are the most commonly searched types of Dhs Program jobs? The most popular types of Dhs Program jobs are:
What states have the most Dhs Program Assistant jobs? States with the most job openings for Dhs Program Assistant jobs include:
Infographic showing various Dhs Program Assistant job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $45,721 per year, or $22 per hour.
Lead Program Assistant

$17 - $19.55/hr

Other

Re-posted 22 days ago


Job description

JOB SUMMARY

Provide leadership in creating an uplifting and safe environment for participants that provides innovative programming and results in enjoyable participation.  Support staff in assisting participants in maintaining or achieving the highest level of independence by providing opportunities, cares and services in accordance with the written service plan. Assist the supervisor in the day to day operations and administration of the program. 

JOB FUNCTIONS
  1. PARTICIPANT RELATED
  1. Engage program participants through interaction with staff and other participants and participation in activities.
  2. Execute the service plan as prescribed and support participants in meeting their goals.
  3. Submit individual participant progress notes
  4. Work cooperatively with facility team members and interdisciplinary team (e.g. family, care manager, residential provider, et al) to facilitate, organize and assure delivery of quality participant care.
  5. Provide cares and services in all multidisciplinary areas of adult day care programming, including but not limited to:
  1. Health/Wellness
    1. Assure participant’s daily medications are taken, according to physician’s orders and documented in participant’s file
    2. Take, records and assess client accuchecks as required
    3. Take and record weights and blood pressures, reporting variations to supervisor/designee

B.  Personal Services

a.    Provide participants with activities of daily living including but not         limited to assisting with eating, grooming, toileting, transferring,     ambulating and mobility.

b.  Provide hygienic cares including tub baths and showers

C.  Recreational Services

a.    Assist in the development of programming schedule of events

b.   Facilitate and lead planned and spontaneous activities for participants both on and off site.  Examples of possible activities include, but are not limited to, shopping, attending events, parties, art, games, group discussions, performance, etc.

D.  Nutritional Services

a.    Facilitate preparation, serving and clean up of meals and snacks

b.   Support participants as needed to participating in meals and snacks,        including but not limited to, cutting food and feeding.

c.    Monitor participants eating habits and overall nutritional habits

E.  Environmental Services

a.    Assure the cleanliness and safety of the facility and grounds. May include light snow shoveling, applying salt to sidewalks, picking up grounds, et al

b.   Gather and remove trash from the facility daily

            c.   Perform general housekeeping duties such as sweeping, mopping, vacuuming, cleaning kitchen (counters, refrigerator, oven), washing dishes, dusting, window washing, restroom cleaning, etc.

                              d.   Launder facility linens and participant personal laundry as needed.

5.  Promote and assure participant rights and autonomy.

II.  REGULATORY AND GENERAL:

  1. Maintain compliance with appropriate local, state, federal, regulatory, and accrediting body standards including WI DHS DQA Adult Day Care Certification Standards.
  2. Ensure a safe and sanitary environment for participants, visitors and staff
  3. Maintain the confidentiality of participant and staff information
  4. Contribute toward public relations efforts that promote BSJC.
  5. Maintain regular communication with the director.
  6. Perform other tasks as assigned by the director.

III.  STAFF AND FACILITY RELATED:

  1. Administer program in the absence of the Director.
  2. Delegate day to day tasks to program assistants to facilitate daily programming and assure participants receive services in accordance with their service plan.
  3. Communicate effectively with co-workers, supervisor and administrative staff to establish and maintain a cooperative work environment.
  4. Communicate individual participant information among team members (internal and external)
  5. Work independently and as a member of the interdisciplinary team including the participant, family, providers, funder, other interested parties and involved BSJ personnel.
  6. Reports incidents involving participants, staff or visitors to director/designee; complete incident reports as directed or required.
  7. Answer telephone, log messages, and promote adult day care services to callers and visitors; provide tours.
  8. Keep work areas clean, orderly and hazard free, using every precaution to protect participants, staff and visitors.  Report malfunctioning equipment to the Director.
  9. Support and abide by all safety practices set forth by BSJ Corporation including but not limited to using proper body mechanics, minimizing trips and falls, good and safe housekeeping and reporting hazardous working conditions to the director.
  10. Understand and use appropriate universal precautions while performing job tasks including but not limited to using personal protective equipment, proper hand washing procedures and proper infection control and body substance isolation procedures.
  11. Inventory supplies and submit purchasing requests to the Director to assure availability of programming and operational supplies.
  12. Attend departmental /committee/staff meetings,  mandatory in-services and educational programs as required

QUALIFICATIONS

Education:       

  • CNA Certification helpful but not mandatory
  • Successful completion of Bethany-St. Joseph, Community Services   Department, and MERIT Centre orientation. 

Experience:     

  • Experience working with the target population preferred
  • Two years’ experience in a program or related field which served a population similar to the target population preferred

Specific Qualifications

  • Must be18 years of age
  • Must possess a valid driver’s license and be insurable
  • Ability to plan, organize, and facilitate participant programming
  • Possess good reading, verbal and written communication skills
  • Ability to function as a team member in the provision of participant services
  • Utilize good judgment, be self-directed and establish priorities
  • Display strong interpersonal skills
  • Demonstrate leadership qualities.
  • Ability to exhibit professionalism to tenants, families, staff and other stakeholders
  • Display a positive attitude toward tenants, families, staff and the organization
  • Display patience, tact, sense of humor and enthusiasm and a willingness to work with difficult participants
  • Ability to make independent decision when circumstances warrant such action
  • Ability to adapt to varying situations and people
  • Adaptable and organized to meet the demands of the job.  Able to concentrate and work under pressure.

PHYSICAL REQUIRMENTS

  • Moderate amount/level of physical activity required for scheduled shift
  • Repetitive lifting of 40-60 pounds
  • Able to physically transfer, lift or assist tenants whose average weight is 160 pounds but may be much greater.
  • Able to push tenants in wheelchairs with a total weight of 250 pounds throughout the building
  • Mobility to spend 80% of shift standing and/or moving about work area
  • Able to use hands and arms to carry trays, position participants, take pulses and temperatures and other equipment
  • Able to walk, stoop, twist, bend, squat, push/pull repetitively to perform essential job functions
  • Able to see objects closely to read care plans, charts, directions, labels, thermometers and assess participants condition
  • Able to hear and respond to participant’s spoken needs, emergency procedure instructions and to use the telephone.

WORKING CONDITIONS

  • Repetitive exposure to water/soaps solutions
  • Potential exposures to situations of participant behavioral outbursts, and participant infection/disease process
  • Hours scheduled will vary according to programming needs
  • Work under time constraints and meet deadlines
  • Some exposure to loud and unpleasant noises, dust, and chemicals
  • Potential exposure to situations of behavioral concerns, including but not limited to hostile and emotionally upset tenants, family, or visitors.
  • Exposure to blood, body tissue and other potentially infectious fluids
  • Potential exposures to participant infections and diseases
  • Hours scheduled vary according to program needs
  • Frequent exposure to stressful situations and deadlines
  • Work indoors in lighted, climate-controlled building