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Dhs Program Assistant Jobs (NOW HIRING)

Carter Lard Consulting

Housing Specialist

Brooklyn, NY · On-site

$25.60/hr

Key Responsibilities: * Assist program participants in identifying and securing appropriate apartments in NYC, in accordance with DHS program guidelines. * Maintain up-to-date listings of available ...

CGI Inc.

Administrative Assistant - DHS

Washington, DC · On-site

$39.97/hr

The Administrative Assistant position is within DHS Mail Management Program Office (MMPO) and the selected individual will perform the following tasks: Participate in special studies with team ...

CGI Inc.

Administrative Assistant - DHS

Washington, DC · On-site

$39.97/hr

The Administrative Assistant position is within DHS Mail Management Program Office (MMPO) and the selected individual will perform the following tasks: Participate in special studies with team ...

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Dhs Program Assistant information

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$21.5K

$45.7K

$63K

How much do dhs program assistant jobs pay per year?

As of Aug 22, 2026, the average yearly pay for dhs program assistant in the United States is $45,721.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,500.00 per year, depending on experience, location, and employer.

What is a DHS Program Assistant?

DHS Program Assistants are administrative professionals who support programs within the Department of Human Services (DHS). Their responsibilities often include managing schedules, coordinating communication between staff and clients, maintaining records, and assisting with the implementation of social service programs. They play a vital role in ensuring the smooth operation of DHS programs by providing clerical and logistical support to program managers and caseworkers. This role requires strong organizational, communication, and interpersonal skills, as well as a commitment to helping individuals and families access essential services.

What skills and qualifications are needed to be a DHS Program Assistant?

To thrive as a DHS Program Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some positions preferring related administrative experience. Familiarity with office software (such as Microsoft Office Suite), case management systems, and data entry tools is typically required. Excellent communication, customer service, and problem-solving abilities help in effectively supporting clients and collaborating with team members. These skills ensure efficient program operations, accurate record-keeping, and quality service delivery to vulnerable populations.

What are common challenges faced by DHS Program Assistants, and how can they be managed?

DHS Program Assistants often juggle multiple administrative tasks while supporting caseworkers and program managers, which can make time management a key challenge. Additionally, they may need to handle sensitive client information with strict confidentiality and accuracy. To manage these demands effectively, it's important to stay organized, communicate clearly with team members, and proactively seek clarification when priorities shift. Many successful program assistants also leverage digital tools and templates to streamline routine documentation and scheduling tasks.

What is the difference between Dhs Program Assistant vs Dhs Case Manager?

AspectDhs Program AssistantDhs Case Manager
Required CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; often requires certification or relevant experience
Work EnvironmentOffice settings, community outreach, administrative supportOffice-based, client-facing, community visits
Employer & Industry UsageDepartment of Human Services, government agenciesDepartment of Human Services, social service agencies
Common Search & ComparisonYesYes

The Dhs Program Assistant typically handles administrative tasks, supports program operations, and assists with community outreach. In contrast, the Dhs Case Manager works directly with clients, assessing needs, developing plans, and providing ongoing support. Both roles are vital in social services, but they differ mainly in client interaction and responsibilities.

More about Dhs Program Assistant jobs

What cities are hiring for Dhs Program Assistant jobs?

Cities with the most Dhs Program Assistant job openings:

What are the most commonly searched types of Dhs Program jobs?

The most popular types of Dhs Program jobs are:

What states have the most Dhs Program Assistant jobs?

States with the most job openings for Dhs Program Assistant jobs include:

What job categories do people searching Dhs Program Assistant jobs look for?

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Dhs Program Assistant jobs near you
Infographic showing various Dhs Program Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,721 per year, or $22 per hour.

PROGRAM ELIGIBILITY SPECIALIST I

Arkansas Jobs

Jacksonville, AR • On-site

$47K/yr

Other

Retirement

Posted 3 days ago

New

Job description

PROGRAM ELIGIBILITY SPECIALIST I

Anticiped Starting Salary: $47,396.96

Position Number: 22097516 County: Pulaski Posting End Date: August 25, 2026

The DHS Program Eligibility Specialist I works under general supervision and is responsible for determining client eligibility, obtaining client information, coordinating services with providers, and preparing information and recommendations. This position is governed by state and federal laws and agency/institution policy including Fair Labor Standards Act.

Preferred Qualifications: The formal education equivalent of a bachelor's degree in psychology, sociology, or related field.

The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

Job Summary: The Program Eligibility Specialist I is an entry-level position responsible for reviewing applications, verifying information, and determining eligibility for state-administered programs.

Primary Responsibilities:

  • Review and process applications for state assistance programs in compliance with established policies.
  • Verify applicant information, including income, assets, residency, and household composition.
  • Maintain accurate and up-to-date case records to support eligibility decisions.
  • Ensure timely application processing and follow-up with applicants to gather required documentation.
  • Assist in monitoring ongoing eligibility and renewal processes for program participants.
  • Provide clear and professional communication to applicants regarding eligibility requirements, application status, and program benefits.
  • Assist clients in completing forms and gathering necessary documentation.
  • Respond to inquiries and resolve concerns related to eligibility and program participation.
  • Educate applicants on available resources and services to support their needs.
  • Ensure adherence to state and federal regulations in eligibility determinations.
  • Identify potential discrepancies or inconsistencies in applications and escalate cases when needed.
  • Maintain confidentiality and security of sensitive applicant data in accordance with state privacy laws.
  • Prepare reports and summaries as needed for internal review and audits.

Knowledge and Skills:

  • Ability to assess applicant information and apply program guidelines accurately.
  • Strong attention to detail in reviewing documents and entering data.
  • Proficiency in basic computer applications and case management systems.
  • Ability to explain complex policies to applicants in an understandable manner.
  • Ability to prepare, present, and review oral and written information and reports.
  • Capacity to prioritize tasks, handle multiple cases, and meet deadlines.
  • Ability to analyze application issues and determine solutions.

Minimum Qualifications: At least one year of experience in customer service, administrative support, case processing, or a related field.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

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