ZipRecruiter

Log In

1

Medication Assistance Program Coordinator Jobs (NOW HIRING)

next page

Showing results 1-20

All JobsMedication Assistance Program JobsMedication Assistance Program Coordinator Jobs

Medication Assistance Program Coordinator information

See salary details

$15

$28

$44

How much do medication assistance program coordinator jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for medication assistance program coordinator in the United States is $28.35, according to ZipRecruiter salary data. Most workers in this role earn between $22.36 and $31.97 per hour, depending on experience, location, and employer.

What does a Medication Assistance Program Coordinator do?

A Medication Assistance Program Coordinator helps patients access prescription medications by managing applications for pharmaceutical assistance programs. They work with healthcare providers, patients, and drug companies to ensure eligible individuals receive medications at reduced or no cost. Their responsibilities include screening patients for program eligibility, assisting with paperwork, and tracking application status. The coordinator also educates patients about program benefits and helps troubleshoot issues related to medication access.

What are the key skills and qualifications needed to thrive as a Medication Assistance Program Coordinator, and why are they important?

A Medication Assistance Program Coordinator should possess a background in healthcare administration or social services, strong organizational skills, and knowledge of pharmaceutical assistance programs. Familiarity with patient management software, electronic health records (EHRs), and insurance verification systems is typical, along with certifications like Certified Pharmacy Technician (CPhT) being advantageous. Excellent communication, problem-solving abilities, and empathy are vital for effectively assisting patients and collaborating with healthcare providers. These skills ensure the efficient delivery of medication assistance, improved patient outcomes, and streamlined program operations.

What are the common challenges faced by a Medication Assistance Program Coordinator when working with patients and pharmaceutical companies?

A Medication Assistance Program Coordinator often encounters challenges such as navigating complex application processes, ensuring timely communication between patients, healthcare providers, and pharmaceutical companies, and handling sensitive patient information in compliance with privacy regulations. Maintaining up-to-date knowledge of program eligibility requirements and adapting to frequent changes in pharmaceutical assistance programs are also common hurdles. Successful coordinators excel at multitasking, maintaining meticulous records, and providing compassionate support to patients facing financial or access barriers to their medications.

What is the difference between Medication Assistance Program Coordinator vs Pharmacy Technician?

AspectMedication Assistance Program CoordinatorPharmacy Technician
Required CredentialsCertification or training in patient assistance programs, pharmacy operationsHigh school diploma, certification or registration often required
Work EnvironmentHealthcare facilities, community health programs, non-profit organizationsRetail pharmacies, hospitals, clinics
Employer & Industry UsageHealthcare providers, pharmaceutical companies, non-profitsPharmacies, hospitals, healthcare settings
Common Search & ComparisonFocuses on patient assistance, medication access, program managementFocuses on dispensing medications, customer service, pharmacy operations

The main difference is that a Medication Assistance Program Coordinator manages patient assistance programs to help patients access medications, while a Pharmacy Technician assists pharmacists in dispensing medications and managing pharmacy operations. Both roles require healthcare knowledge but serve different functions within the healthcare system.

More about Medication Assistance Program Coordinator jobs
What cities are hiring for Medication Assistance Program Coordinator jobs? Cities with the most Medication Assistance Program Coordinator job openings:
What states have the most Medication Assistance Program Coordinator jobs? States with the most job openings for Medication Assistance Program Coordinator jobs include:
What job categories do people searching Medication Assistance Program Coordinator jobs look for? The top searched job categories for Medication Assistance Program Coordinator jobs are:
Medication Assistance Program Coordinator jobs near you
Medication Assistance Program Coordinator

Medication Assistance Program Coordinator

DCH Health System

Tuscaloosa, AL

$17.50 - $22.75/hr

Full-time

Posted 9 days ago

DCH Health System rating

6.9

Company rating: 6.9 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

Overview

The Medication Assistance Program Coordinator is responsible for managing all duties of the pharmaceutical industries medication patient assistance recovery programs for DCH. This includes the identification and qualification of patients eligible for medication patient assistance programs.

The Medication Assistance Program Coordinator shall be responsible for managing and coordinating all activities associated with ensuring access to affordable medications through internal pharmacy and external manufacturer prescription assistance programs.

The Medication Assistance Program Coordinator will assist patients by providing complete patient care through the distribution of sample medication provided by pharmaceutical companies in coordination with the DCH pharmacy programs.  

Responsibilities
  • The Medication Assistance Program Coordinator is responsible for initiating, researching, completing, submitting and tracking Patient Assistance Program (PAP) applications for assigned facilities.
  • Identifies and qualifies patients for patient assistance programs at assigned facilities.
  • In addition to utilizing the resources that are available, the medication assistance coordinator is responsible for locating, applying for and securing financial assistance.
  • Supports and helps coordinate medication assistance for insured, uninsured, and under insured patients.
  • Obtains appropriate signatures and documentation for completed PAP applications prior to submission of the applications to the respective PAP.
  • Ensures that patient-specific reimbursement related information is obtained and available for review and for tracking of replacement products, including maintenance of files and documentation for PAP application submissions.
  • Identifies and assists patients with locating resources for pharmaceutical copay assistance and facilitates their enrollment and application process for the program.
  • Ensures pharmaceutical assistance is maintained for the duration of the prescription for patients enrolled in the PAP.
  • Identifies pharmaceutical assistance programs using third party software and internet programs.
  • Responsible for using the third party software or contacting the pharmaceutical companies to obtain refills and/or new prescription approvals within patient qualification guidelines.
  • Proactively establishes business relationships with key hospital contacts and other pertinent hospital department managers, keeping them informed of significant changes in site-specific recovery potential based on changes to the PAPs.
  • Reports regularly to the Assistant Director, providing updates on program's status and issues that may be barriers to maximizing the medication assistance recovery opportunity.
  • Works with pharmacists and providers to determine appropriate medication access programs for patients.
  • Works with the DCH retail pharmacy to maintain an accurate inventory of patient specific medication provided by patient assistance programs.
  • Has a working knowledge of all State and Federal laws and regulations affecting the practice of pharmacy.
  • Maintains security and confidentiality of all patient information.
  • Adheres to Pharmacy Department policies and procedures.
  • Adheres to DCH Behavioral Standards.
  • Participates in departmental planning.
  • Incorporates DCH values/goals into own work priorities.
  • Sets meaningful personal goals and assists others.
  • Uses critical thinking skills to solve complex problems.
  • Appropriately prioritizes and organizes work.
  • Proactively seeks out opportunities for self-development.
  • Seeks out new and innovative solutions to improve work.
  • Requires minimal guidance to perform routine functions.

    • DCH Standards:      

  • Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
  • Performs compliance requirements as outlined in the Employee Handbook
  • Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self.
  • Requires use of electronic mail, time and attendance software, learning management software and intranet.
  • Must adhere to all DCH Health System policies and procedures.
  • All other duties as assigned.
    • Qualifications

    MINIMUM KNOWLEDGE, SKILLS, EXPERIENCE REQUIRED

    Must be registered as a technician in State of Alabama by start date.   Must have national certification by PTCB or ExCPT. Must have a minimum of one year experience in medication reimbursement and health care insurance preauthorization.  Three years' experience in pharmacy practice is preferred. Experience with patient assistance programs is preferred. Baccalaureate degree is strongly preferred.  Must be able to operate computer, calculator, telephone, and other pharmacy related equipment.  Prior computer experience using Microsoft Office systems required, Strong communication skills required, Excellent interpersonal skills required, Must be able to work under pressure and meet deadlines, Must be detail oriented with strong follow-up skills, Must have strong telephone presence/etiquette, Must have better than average layman's knowledge of various medications and medication classes.

    WORKING CONDITIONS

    Environmental

    • Exposure to contaminants
    • Exposure to hazardous conditions
    • Close physical proximity
    • Requires wearing common protective or safety equipment

    Psychological

    • Contact with others
    • Occasionally deal with unpleasant or angry people
    • Daily use of electronic mail
    • Engage in face to face discussions
    • Frequent use telephone
    • Work with group or team

    PHYSICAL FACTORS

    • Physical activities include: Talking, hearing, bending, twisting, walking, kneeling, crouching, stooping, climbing, balancing, reaching, pushing, pulling, lifting, grasping, repetitive motion, standing, and/or using hands to handle, control, or feel objects, tools or controls).
    • Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.
    • Must be able to perform the duties with or without reasonable accommodation.
    • Must be able to tolerate prolonged periods of sitting and/or standing
    • Hearing and vision must be normal or corrected to within normal range.
    • Possible exposure to disease, infection and hazardous materials.
    • Physical presence onsite is essential. 

    OTHER JOB FACTORS

    • Must be pleasant with others on the job and displaying a good-natured, cooperative attitude.
    • Must be reliable, responsible, and dependable, and fulfill obligations.
    • Must be able to file and maintain records.
    • Must be careful about detail and be thorough in completing work tasks
    • Must be willing to take on responsibilities and challenges.
    • Must be honest and ethical.
    • Must be able to accept criticism and deal calmly and effectively with high stress situations.
    Employment Type: FULL_TIME

    What DCH Health System employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    Apply