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Medication Assistance Program Coordinator information

What does a Medication Assistance Program Coordinator do?

A Medication Assistance Program Coordinator helps patients access prescription medications by managing applications for pharmaceutical assistance programs. They work with healthcare providers, patients, and drug companies to ensure eligible individuals receive medications at reduced or no cost. Their responsibilities include screening patients for program eligibility, assisting with paperwork, and tracking application status. The coordinator also educates patients about program benefits and helps troubleshoot issues related to medication access.

What are the key skills and qualifications needed to thrive as a Medication Assistance Program Coordinator?

A Medication Assistance Program Coordinator should possess a background in healthcare administration or social services, strong organizational skills, and knowledge of pharmaceutical assistance programs. Familiarity with patient management software, electronic health records (EHRs), and insurance verification systems is typical, along with certifications like Certified Pharmacy Technician (CPhT) being advantageous. Excellent communication, problem-solving abilities, and empathy are vital for effectively assisting patients and collaborating with healthcare providers. These skills ensure the efficient delivery of medication assistance, improved patient outcomes, and streamlined program operations.

What are the common challenges faced by a Medication Assistance Program Coordinator when working with patients and pharmaceutical companies?

A Medication Assistance Program Coordinator often encounters challenges such as navigating complex application processes, ensuring timely communication between patients, healthcare providers, and pharmaceutical companies, and handling sensitive patient information in compliance with privacy regulations. Maintaining up-to-date knowledge of program eligibility requirements and adapting to frequent changes in pharmaceutical assistance programs are also common hurdles. Successful coordinators excel at multitasking, maintaining meticulous records, and providing compassionate support to patients facing financial or access barriers to their medications.

What is the difference between Medication Assistance Program Coordinator vs Pharmacy Technician?

AspectMedication Assistance Program CoordinatorPharmacy Technician
Required CredentialsCertification or training in patient assistance programs, pharmacy operationsHigh school diploma, certification or registration often required
Work EnvironmentHealthcare facilities, community health programs, non-profit organizationsRetail pharmacies, hospitals, clinics
Employer & Industry UsageHealthcare providers, pharmaceutical companies, non-profitsPharmacies, hospitals, healthcare settings
Common Search & ComparisonFocuses on patient assistance, medication access, program managementFocuses on dispensing medications, customer service, pharmacy operations

The main difference is that a Medication Assistance Program Coordinator manages patient assistance programs to help patients access medications, while a Pharmacy Technician assists pharmacists in dispensing medications and managing pharmacy operations. Both roles require healthcare knowledge but serve different functions within the healthcare system.

What job categories do people searching Medication Assistance Program Coordinator jobs in Kansas look for?

The top searched job categories for Medication Assistance Program Coordinator jobs in Kansas are:

What cities in Kansas are hiring for Medication Assistance Program Coordinator jobs?

Cities in Kansas with the most Medication Assistance Program Coordinator job openings:

Medication Assistance Program Coordinator jobs near you
Infographic showing various Medication Assistance Program Coordinator job openings in Kansas as of August 2026, with employment types broken down into 70% Full Time, and 30% Part Time. Highlights an 74% In-person, and 26% Hybrid job distribution.

Medication Assistance Coordinator

The University of Kansas Health System

Lenexa, KS • On-site

$17.50 - $23/hr

Full-time

Posted 4 days ago

University Of Kansas Health System rating

7.5

Company rating: 7.5 out of 10

Based on 182 frontline employees who took The Breakroom Quiz

231st of 898 rated healthcare providers

Job description

Position Title
Medication Assistance CoordinatorRemote, Southlake CampusPosition Summary / Career Interest:The Pharmacy Medication Assistance Coordinator collaborates with patients, patient financial advisors (PFA), and other healthcare professionals in designated ambulatory areas to provide comprehensive financial advocacy that assists patients and reduces negative financial impact on the organization. This position serves as an expert resource to pursue medication assistance that includes managing a patient's experience with copay assistance and free drug programs. The Pharmacy Medication Assistance Coordinator must demonstrate excellent time management, communication, and leadership skills. Serves as a role model and facilitates a professional customer-focused approach. Provides excellent customer service to communicate application needs with patients. Follows the enterrpise financial clearance and financial assistance policy and procedures. Maintains productivity, quality and customer service requirements according to department policy and procedure.Responsibilities and Essential Job Functions
  • Coordinates pharmacy activities for defined areas of responsibility within the department. This may include, but is not limited to activities such as regulatory compliance, automation, medication access, sterile and non-sterile compounding, use and maintenance of equipment, and coordination of daily work.
  • Uses knowledge of state and federal laws to ensure areas of responsibility are compliant with regulations impacting the practice of pharmacy
  • Participates in the orientation, education, and coordination of training for pharmacy employees, residents, students, and staff.
  • Ensures alignment with pharmacy and health system standards across locations
  • Uses computer systems with advanced proficiency, including advanced or unique systems applicable to the areas of responsibility
  • Identifies opportunities for improvement through daily huddles, safety event reporting and observations of work, then uses lean principles to design and implement improvements using the "plan, do, check, act" method
  • Covers technician staffing shifts in their area of responsibility as needed by the department
  • Directs and organizes daily work of the department, ensuring effective use of pharmacy personnel resources
  • Uses excellent communication skills with patients and all internal stakeholders
  • Demonstrates a high level of accountability and ownership for their own work as well as the work of the department
  • Works with the pharmacy leadership team to ensure the success of pharmacy departmental goals
  • Demonstrates flexibility to cross cover duties of other team members and change areas of responsibility to meet the changing needs of our patients, our pharmacies and the organization.
  • Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
  • These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience
  • High School Graduate or GED equivalent.
  • 3 or more years in a comparable external setting OR
  • 2 or more years as a pharmacy technician at The University of Kansas Health System

Required Licensure and Certification
  • Pharmacy Technician Registration - State Board of Pharmacy Kansas and/or Missouri - per work state upon Hire
  • Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB) OR
  • equivalent National Pharmacy Technician Certification.
  • Technician must maintain certification on an ongoing basis and complete all continuing education requirements.

Preferred Licensure and Certification
  • Advanced Certified Pharmacy Technician (CPhT-Adv) - Pharmacy Technician Certification Board (PTCB) OR
  • other advanced certification applicable to practice area

Knowledge Requirements
  • Basic keyboarding skills.
  • Proficient skills in Microsoft Word, Excel, and Access.
Time Type:Full timeJob Requisition ID:R-56678Important information for you to know as you apply:

  • The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion.

  • The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link asktalentacquisition@kumc.edu.

  • Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.

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About University of Kansas Health System

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Operating within the healthcare industry, The University of Kansas Health System is a renowned medical institution located in Kansas City, KS, United States. Established in 1905, this not-for-profit health system has evolved to offer an extensive range of products and services, which spans across a variety of specialist areas such as cancer care, neurology, cardiology, and organ transplants, among others. The core mission of The University of Kansas Health System is to enhance the health and wellness of individuals and communities by providing world-class healthcare services, quality education and conducting advanced research. They are also known for their unwavering commitment to academic medicine, which sets them apart from their peers.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Kansas City, KS, US

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