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Desktop Support Engineer Jobs in Colorado (NOW HIRING)

All Copy Products

Level 1 Support Engineer

Denver, CO · On-site

$25 - $30/hr

Tier-1 IT Support Engineer Position Summary The Tier-1 IT Support Engineer provides first-level ... The ideal candidate has a strong foundation in desktop support, productivity platforms, and user ...

GDR Group

Desktop Support Technician

Fort Collins, CO · On-site

$18 - $20/hr

Desktop Support Technician Location: Primary assignment at a designated client site located in Ft. Collins, CO This role may support additional nearby client locations within the same city or region ...

GDR

Desktop Support Technician

Colorado Springs, CO · On-site

$18 - $20/hr

Desktop Support Technician Location: Primary assignment at a designated client site located in Colorado Springs, CO This role may support additional nearby client locations within the same city or ...

GDR Group

Desktop Support Technician

Colorado Springs, CO · On-site

$18 - $20/hr

Desktop Support Technician Location: Primary assignment at a designated client site located in Colorado Springs, CO This role may support additional nearby client locations within the same city or ...

GDR Group

Desktop Support Technician

Fort Collins, CO · On-site

$18 - $20/hr

Desktop Support Technician Location: Primary assignment at a designated client site located in Ft. Collins, CO This role may support additional nearby client locations within the same city or region ...

GDR Group

Desktop Support Technician

Broomfield, CO · On-site

$18 - $20/hr

Description Overview We are seeking a highly motivated Desktop Support Technician with strong technical skills and a passion for providing outstanding customer service. The ideal candidate is ...

GDR

Desktop Support Technician

Broomfield, CO · On-site

$18 - $20/hr

Overview We are seeking a highly motivated Desktop Support Technician with strong technical skills and a passion for providing outstanding customer service. The ideal candidate is proactive, detail ...

GDR Group

Desktop Support Technician

Broomfield, CO · On-site

$18 - $20/hr

Job Type Full-time Description Overview We are seeking a highly motivated Desktop Support Technician with strong technical skills and a passion for providing outstanding customer service. The ideal ...

GDR Group

Desktop Support Technician

Broomfield, CO · On-site

$18 - $20/hr

Overview We are seeking a highly motivated Desktop Support Technician with strong technical skills and a passion for providing outstanding customer service. The ideal candidate is proactive, detail ...

GDR Group

Desktop Support Technician

Broomfield, CO · On-site

$18 - $20/hr

Job Type Full-time Description Overview We are seeking a highly motivated Desktop Support Technician with strong technical skills and a passion for providing outstanding customer service. The ideal ...

360 IT Professionals

Desktop Support

Denver, CO

Provides support to end users on a variety of issues. * Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support.

Talentiqo

Desktop Support Technician

Englewood, CO · On-site

$20 - $25.50/hr

Job Summary (List Format): - Provide computer, hardware, and software support to employees. - Install, troubleshoot, service, and repair desktop and laptop computers. - Install, configure, and ...

AA2IT

Desktop Support Technician

Glenwood Springs, CO · On-site

$21 - $26.75/hr

... desktop PCs. Working with end-users to resolve issues. Providing updates to management as needed ... Warranty Dell support. Mac experience is a plus. Certification Requirements: A+/nice to have Dell ...

Barrister Global Services Network, Inc.

Be Seen First

Desktop Support Technician

Grand Junction, CO · On-site

$33 - $35/hr

Install, configure, and maintain desktops, laptops, printers, and other IT peripherals. Support and administer user accounts, permissions, and access rights. Monitor system performance, apply patches ...

New

Apply Early

PCL Construction

Desktop Support Specialist

Denver, CO · On-site

$59K - $76K/yr

As a Desktop Support Specialist for PCL Construction Enterprises, Inc. in Denver, Colorado, you'll have the opportunity to make an impact on innovative projects that shape the future of your ...

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All JobsDesktop Support Engineer JobsDesktop Support Engineer Jobs in Colorado

Desktop Support Engineer information

See Colorado salary details

$10

$28

$48

How much do desktop support engineer jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for desktop support engineer in Colorado is $28.39, according to ZipRecruiter salary data. Most workers in this role earn between $21.73 and $32.36 per hour, depending on experience, location, and employer.

What does a desktop support engineer do?

A desktop support engineer provides technical assistance to users by troubleshooting hardware, software, and network issues on desktop computers and related devices. They install, configure, and maintain computer systems, often using remote tools and diagnostic software, and may hold certifications like CompTIA A+ to ensure technical proficiency.

What Does a Desktop Support Engineer Do?

A desktop support engineer manages the computers and laptops for an organization. As a desktop support engineer, you may work as a member of the IT team for a business or as an employee of a technical support company, servicing multiple clients. Common job duties involve troubleshooting technology issues, maintaining equipment and software, and training new users at the company. Many desktop support engineers also help handle computer system security issues and fix problems with network servers. In addition to computer skills, the position requires a flexible schedule, the willingness to work long hours, and the ability to take on several different roles as needed.

What is the highest salary of a desktop support engineer?

The highest salary for a desktop support engineer can exceed $70,000 to $80,000 annually, especially for those with advanced certifications, extensive experience, or working in high-cost-of-living areas. Senior roles or those with specialized skills in networking, security, or enterprise environments may earn higher compensation.

What are some common challenges faced by Desktop Support Engineers, and how can they be addressed?

Desktop Support Engineers often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse hardware and software issues, and communicating complex technical information to non-technical users. To address these challenges, it’s important to develop strong organizational skills, stay up-to-date with the latest technology, and practice clear, patient communication. Building good relationships with end users and collaborating effectively with IT team members also helps streamline problem resolution and improve user satisfaction.

Is desktop support a good entry-level job?

Desktop Support Engineer roles are often suitable as entry-level positions because they require basic technical skills, knowledge of operating systems, and troubleshooting abilities. These jobs provide hands-on experience with hardware, software, and customer service, making them a common starting point in IT careers.

What is the difference between Desktop Support Engineer vs Network Support Technician?

AspectDesktop Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, helpdesk, on-siteData centers, network rooms, on-site
Primary ResponsibilitiesTroubleshoot desktops, software, hardware issuesMaintain and troubleshoot network infrastructure
Industry UsageIT support, corporate, educationIT infrastructure, telecom, enterprise networks

While both roles support IT environments, a Desktop Support Engineer primarily handles end-user hardware and software issues, whereas a Network Support Technician focuses on maintaining and troubleshooting network systems. Both roles often require similar certifications and work in related environments, but their core responsibilities differ significantly.

What are Desktop Support Engineers?

Desktop Support Engineers are IT professionals responsible for providing technical support to end-users within an organization. They troubleshoot hardware and software issues on desktop computers, laptops, and related devices, ensuring that systems function smoothly and efficiently. Their duties often include installing and configuring software, resolving network connectivity problems, and assisting users with IT-related queries. They play a crucial role in maintaining productivity by ensuring minimal downtime for users and often act as the first point of contact for technical assistance.

What engineer makes $500,000 a year?

While most desktop support engineers earn significantly less, some senior or specialized IT professionals with extensive experience, certifications, and advanced skills in enterprise environments can reach or exceed a $500,000 annual salary, often through bonuses, stock options, or consulting roles. Such high earnings are rare and typically involve leadership positions or highly specialized technical expertise.

What are the key skills and qualifications needed to thrive as a Desktop Support Engineer, and why are they important?

To thrive as a Desktop Support Engineer, you need a strong understanding of computer hardware, operating systems, and troubleshooting methodologies, often backed by a degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and handle stressful situations. These abilities are crucial for minimizing downtime, maintaining productivity, and ensuring a positive user experience in any organization.
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What are popular job titles related to Desktop Support Engineer jobs in CO? For Desktop Support Engineer jobs in CO, the most frequently searched job titles are:
Desktop Support Engineer jobs near you
Level 1 Support Engineer

Level 1 Support Engineer

All Copy Products

Denver, CO • On-site

$25 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

All Copy Products rating

6.5

Company rating: 6.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

252nd of 351 rated retail wholesalers

Job description

Tier-1 IT Support Engineer
Position Summary
The Tier-1 IT Support Engineer provides first-level technical support to end users across several different client sites. This role is responsible for responding to service requests, troubleshooting hardware and software issues, and delivering excellent customer service through phone, email, and in-person support. The ideal candidate has a strong foundation in desktop support, productivity platforms, and user account management, with a willingness to learn and grow in a fast-paced IT environment.
Key Responsibilities
  • Serve as the first point of contact for technical support requests via phone, email, ticketing system, and walk-up support
  • Diagnose, research, and resolve technical issues related to hardware, software, and peripherals
  • Troubleshoot and support Windows and macOS operating systems
  • Provide user support for Google Workspace (formerly G Suite) and Microsoft Office / Microsoft 365 applications
  • Support email platforms such as Google Workspace Gmail and Microsoft Exchange
  • Troubleshoot printers, scanners, mobile devices, and basic network connectivity issues
  • Assist with user account administration, including account creation, permissions, security groups, and password resets
  • Install, configure, maintain, and upgrade computer systems, hardware, and software
  • Document incidents, resolutions, and procedures clearly within the ticketing system
  • Escalate unresolved or complex issues to Tier-2 or Tier-3 support teams as appropriate
  • Follow established IT processes, policies, and best practices to meet service level expectations

Desired Skills and Qualifications
  • 2+ years of technical support or IT-related experience (professional or equivalent academic experience)
  • Experience troubleshooting Windows and Apple operating systems
  • Experience supporting Google Workspace (Gmail, Drive, Docs, Sheets, Admin Console)
  • Exposure to Microsoft Office / Microsoft 365 applications
  • Familiarity with Exchange, printers/scanners, mobile devices, and basic network troubleshooting
  • Previous experience troubleshooting desktops, laptops, and peripheral hardware
  • Exposure to virtual environments is a plus
  • Strong verbal and written communication skills
  • Customer-focused mindset with the ability to explain technical concepts clearly to non-technical users
  • Ability to work effectively in a team environment and commit to a full-time work schedule

Education
  • Associate Degree in Information Technology or a related field preferred, but not required

Certifications (Preferred)
  • ITIL Foundation
  • CompTIA A+, Network+, and/or Security+
  • Google IT Support Professional Certificate
  • Google Workspace Administrator Certification (a plus)

We offer a pay range between $25-$30 per hour M-F 8-5
Benefits include- medical, dental, vision, 3 weeks of pto, paid holidays, company paid life insurance, 401k with a company match, underground parking, onsite gym, company events and volunteer opportunities and financial support for technical certifications, and so much more!
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