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Desktop Support Engineer Jobs in Colorado (NOW HIRING)

GDR Group

Desktop Support Technician

Fort Collins, CO · On-site

$18 - $20/hr

Desktop Support Technician Location: Primary assignment at a designated client site located in Ft. Collins, CO This role may support additional nearby client locations within the same city or region ...

Colorado Access

Desktop Support Analyst

Denver, CO · On-site

$61K - $75K/yr

We are looking for a DESKTOP SUPPORT ANALYST who can help shape our vision and support our mission. Here is what the position will look like. * Diagnoses and resolves software and hardware incidents ...

GDR Group

Desktop Support Technician

Broomfield, CO · On-site

$18 - $20/hr

Overview We are seeking a highly motivated Desktop Support Technician with strong technical skills and a passion for providing outstanding customer service. The ideal candidate is proactive, detail ...

GDR Group

Desktop Support Technician

Broomfield, CO

$18 - $20/hr

Description Overview We are seeking a highly motivated Desktop Support Technician with strong technical skills and a passion for providing outstanding customer service. The ideal candidate is ...

GDR

Desktop Support Technician

Broomfield, CO · On-site

$18 - $20/hr

Overview We are seeking a highly motivated Desktop Support Technician with strong technical skills and a passion for providing outstanding customer service. The ideal candidate is proactive, detail ...

GDR Group

Desktop Support Technician

Broomfield, CO · On-site

$18 - $20/hr

Job Type Full-time Description Overview We are seeking a highly motivated Desktop Support Technician with strong technical skills and a passion for providing outstanding customer service. The ideal ...

Talentiqo

Desktop Support Technician

Englewood, CO · On-site

$20 - $25.50/hr

Job Summary (List Format): - Provide computer, hardware, and software support to employees. - Install, troubleshoot, service, and repair desktop and laptop computers. - Install, configure, and ...

Apolis

Trainee - Traine

Almont, CO · On-site

Field Services Engineer (Desktop Support) Location:Onsite - Joplin, MOTax Term:W2Job Type: ContractDuration:Long-Term Contract / Responsibilities: Key Responsibilities: * Deliver advanced desktop ...

MSCCN

Cleared Desktop Support - Aurora, CO

Aurora, CO · On-site

$30K - $45K/yr

Minimum 5 years of working experience in Desktop Support * Knowledge of PC Imaging * Experience with change management and incident management * Experience with using tools such as: ServiceNow ...

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All JobsDesktop Support Engineer JobsDesktop Support Engineer Jobs in Colorado

Desktop Support Engineer information

See Colorado salary details

$10

$28

$48

How much do desktop support engineer jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for desktop support engineer in Colorado is $28.39, according to ZipRecruiter salary data. Most workers in this role earn between $21.73 and $32.36 per hour, depending on experience, location, and employer.

What does a desktop support engineer do?

A desktop support engineer manages the computers and laptops for an organization. As a desktop support engineer, you may work as a member of the IT team for a business or as an employee of a technical support company, servicing multiple clients. Common job duties involve troubleshooting technology issues, maintaining equipment and software, and training new users at the company. Many desktop support engineers also help handle computer system security issues and fix problems with network servers. In addition to computer skills, the position requires a flexible schedule, the willingness to work long hours, and the ability to take on several different roles as needed.

What are some common challenges faced by desktop support engineers, and how can they be addressed?

Desktop Support Engineers often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse hardware and software issues, and communicating complex technical information to non-technical users. To address these challenges, it’s important to develop strong organizational skills, stay up-to-date with the latest technology, and practice clear, patient communication. Building good relationships with end users and collaborating effectively with IT team members also helps streamline problem resolution and improve user satisfaction.

What is the difference between Desktop Support Engineer vs Network Support Technician?

AspectDesktop Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, helpdesk, on-siteData centers, network rooms, on-site
Primary ResponsibilitiesTroubleshoot desktops, software, hardware issuesMaintain and troubleshoot network infrastructure
Industry UsageIT support, corporate, educationIT infrastructure, telecom, enterprise networks

While both roles support IT environments, a Desktop Support Engineer primarily handles end-user hardware and software issues, whereas a Network Support Technician focuses on maintaining and troubleshooting network systems. Both roles often require similar certifications and work in related environments, but their core responsibilities differ significantly.

How much does a desktop support engineer make in the US?

A desktop support engineer in the US typically earns between $45,000 and $70,000 annually, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced professionals with certifications like CompTIA A+ or Microsoft Certified can earn higher salaries. The role often involves troubleshooting hardware and software issues, supporting end-users, and maintaining IT systems.

What is a desktop support engineer?

Desktop Support Engineers are IT professionals responsible for providing technical support to end-users within an organization. They troubleshoot hardware and software issues on desktop computers, laptops, and related devices, ensuring that systems function smoothly and efficiently. Their duties often include installing and configuring software, resolving network connectivity problems, and assisting users with IT-related queries. They play a crucial role in maintaining productivity by ensuring minimal downtime for users and often act as the first point of contact for technical assistance.

What are the key skills and qualifications needed to thrive as a desktop support engineer, and why are they important?

To thrive as a Desktop Support Engineer, you need a strong understanding of computer hardware, operating systems, and troubleshooting methodologies, often backed by a degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and handle stressful situations. These abilities are crucial for minimizing downtime, maintaining productivity, and ensuring a positive user experience in any organization.
More about Desktop Support Engineer jobs

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The most popular types of Desktop Support Engineer jobs in Colorado are:

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For Desktop Support Engineer jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Desktop Support Engineer jobs in Colorado look for?

The top searched job categories for Desktop Support Engineer jobs in Colorado are:

What are popular job titles related to Desktop Support Engineer jobs in CO?

For Desktop Support Engineer jobs in CO, the most frequently searched job titles are:

Desktop Support Engineer jobs near you
Infographic showing various Desktop Support Engineer job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $59,043 per year, or $28.4 per hour.

Desktop Support Technician

GDR Group

Fort Collins, CO • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

Job Type
Full-time
Description
We kindly ask that recruiters, agencies, and third parties do not contact us regarding this role. We are only considering applications submitted directly by candidates.
Job Title: Desktop Support Technician
Location: Primary assignment at a designated client site located in Ft. Collins, CO
This role may support additional nearby client locations within the same city or region, as needed by the business.
Schedule:
  • Monday, Wednesday, and Friday: 8:00 AM - 5:00 PM
  • Tuesday and Thursday: 10:00 AM - 7:00 PM

Overview
We are seeking a highly motivated Desktop Support Technician with strong technical skills and a passion for providing outstanding customer service. The ideal candidate is proactive, detail-oriented, and thrives in a fast-paced environment. You will be part of a supportive IT team focused on delivering reliable technology solutions and exceptional user experiences.
Key Responsibilities
Technical Support
• Provide timely support for hardware and software issues for both Windows and Mac environments
• Troubleshoot remotely using VNC and KVM switch
• Reimage systems, install OS and standard software (onsite and remote)
• Coordinate warranty support with Dell and schedule onsite service when needed
• Resolve common technical issues, including:
o Network connectivity
o System crashes/blue screens
o Printing problems
o Virus removal
• Basic administration and troubleshooting of:
o DHCP / DNS
o Active Directory
o VPN and remote access tools
o Windows domain account issues
o Wireless connectivity and hotspots
• Collaborate with the network team on basic troubleshooting tasks
• Provide Tier 1 support for Google Workspace, MS Office, Box, Logitech video systems, and Zoom
• Perform basic mobile device management including deployment, collection, inventory, and reset/wipe procedures
Customer Service
• Deliver prompt and courteous user support via:
o Wolken ticketing system (incident resolution and device lifecycle tasks)
o Google Chat and Gmail (Outlook familiarity is a plus)
o Zoom Calling and Zoom video conferencing
• Maintain a positive user experience with clear communication and professionalism
Asset & Inventory Management
• Maintain accurate records of hardware assets
• Ensure timely deployment, collection, and tracking of end-user devices
Special Projects & Additional Duties
• Assist with software and process testing and validation
• Create clear, user-friendly technical documentation
• Provide 1:1 or group technical training (remote or in-person)
• Support office signage placement and daily ticket review/assignment tasks
• May require occasional travel to other office locations
Work Schedule & Benefits
• Monday-Friday, 8:00 AM - 5:00 PM (1-hour lunch)
• No weekend or after-hours support expected (exceptions for special projects)
• Benefits include:
o Paid holidays, vacation, and sick leave
o 401(k) plan
o Medical, dental, and vision insurance
o Structured onboarding and training
o Modern workspaces and innovative technology
o Supportive, team-oriented culture with strong work-life balance
Work Location Flexibility
• This position primarily supports users at a designated client office but may also be assigned to provide onsite support at other client locations within the same city or region when business needs require it.
Travel Expectations
• Travel for this role is rare and only occurs on a limited, as-needed basis for special projects or during acquisition-related transitions.
Requirements
Qualifications
• 1-2+ years in a desktop support or corporate helpdesk environment preferred
• Technically inclined and eager to learn new tools and platforms
• Clear and concise communicator with the ability to explain technical concepts to non-technical users
• Familiar with Windows 10/11; Mac OS experience is a plus
• Skilled in teamwork and conflict resolution in a professional setting
• Self-starter with strong follow-through and attention to process
• Able to work independently while following team procedures and protocols
Salary Description
$18.00 - $20.00 per hour

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