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Senior Desktop Support Engineer Jobs in Colorado

ACI Infotech

L2 Desktop Support Engineer

Denver, CO · On-site

L2 Desktop Support Engineer Duration: FULL TIME ( WITH CLIENT) Location: Denver, CO Mode: 100% On-Site ( Mon - Friday) Primary Responsibilities Will Include: • Provide exceptional end user support ...

Apolis

Trainee - Traine

Almont, CO · On-site

Field Services Engineer (Desktop Support) Location:Onsite - Joplin, MOTax Term:W2Job Type: ContractDuration:Long-Term Contract / Responsibilities: Key Responsibilities: * Deliver advanced desktop ...

Walkerdunlop

Support Services Engineer

Denver, CO

$75K - $90K/yr

You will be the frontline of technical support, providing white glove service to senior leadership ... desktop support role supporting macOS, Windows 11, and Microsoft 365 preferred. * Hands-on ...

Crusoe

Senior Cloud Support Engineer

Denver, CO · On-site

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...

Crusoe

Senior Cloud Support Engineer

Denver, CO · On-site

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...

Integritek

Support Engineer

Boulder, CO · On-site

... support. Integritek was formed with the purpose of combining "integrity with technology." Our ... The Senior Systems Engineer leverages technical expertise in the area of end user engineering to ...

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All JobsDesktop Support Engineer JobsSenior Desktop Support Engineer JobsSenior Desktop Support Engineer Jobs in Colorado

Senior Desktop Support Engineer information

See Colorado salary details

$23.7K

$108.6K

$167.2K

How much do senior desktop support engineer jobs pay per year?

As of Aug 15, 2026, the average yearly pay for senior desktop support engineer in Colorado is $108,584.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,700.00 and $130,900.00 per year, depending on experience, location, and employer.

What is the difference between Senior Desktop Support Engineer vs Desktop Support Technician?

AspectSenior Desktop Support EngineerDesktop Support Technician
Required CredentialsTypically requires certifications like CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent experienceUsually requires CompTIA A+ or similar entry-level certifications
Work EnvironmentSupports complex hardware/software issues, often in corporate or enterprise settingsHandles basic troubleshooting, hardware setup, and user support in various environments
Employer & Industry UsageCommon in IT departments of large organizations, government, and enterprise sectorsFound in small to medium businesses, educational institutions, and retail

The main difference between a Senior Desktop Support Engineer and a Desktop Support Technician lies in experience, complexity of tasks, and certifications. Senior Engineers handle more advanced issues and often mentor junior staff, while Technicians focus on routine support and basic troubleshooting.

What are some common challenges faced by senior desktop support engineers, and how can they effectively address them?

Senior Desktop Support Engineers often encounter challenges such as managing complex technical issues across multiple platforms, balancing a high volume of support requests, and staying current with rapidly evolving technologies. Effective problem-solving, prioritization, and strong communication skills are essential for addressing these challenges. Additionally, collaborating closely with IT teams and proactively documenting solutions can streamline workflows and enhance overall support efficiency.

What is a senior desktop support engineer?

Senior Desktop Support Engineers are experienced IT professionals who provide advanced technical support for computer systems, software, and hardware within an organization. They handle complex issues that junior technicians cannot resolve, maintain and troubleshoot desktops, laptops, and peripherals, and ensure users have minimal downtime. In addition to direct support, they may also manage IT projects, implement new technologies, and mentor junior staff. Their role is critical in maintaining the productivity and security of a company’s IT environment.

What are the key skills and qualifications needed to thrive as a senior desktop support engineer?

To thrive as a Senior Desktop Support Engineer, you need extensive experience in troubleshooting hardware and software issues, a strong understanding of operating systems, and typically a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with remote management tools, ticketing systems (such as ServiceNow), and enterprise security protocols is crucial. Exceptional problem-solving abilities, communication skills, and a customer-focused attitude help you excel in supporting users and collaborating with IT teams. These skills ensure rapid issue resolution, minimize downtime, and maintain smooth business operations.

What cities in Colorado are hiring for Senior Desktop Support Engineer jobs?

Cities in Colorado with the most Senior Desktop Support Engineer job openings:

Senior Desktop Support Engineer jobs near you
Infographic showing various Senior Desktop Support Engineer job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $108,584 per year, or $52.2 per hour.

Desktop Support Engineer

Cardinal Group Managment

Denver, CO • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 19 days ago

Cardinal Group Companies rating

5.7

Company rating: 5.7 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

180th of 203 rated real estate companies

Job description

Position: Desktop Support Engineer

Compensation: Pursuant to state regulations, the salary range is $56,000-$62,000 plus bonus potential. Eligible to participate in the company benefits plan. We offer health, vision, dental, and pet insurance. We offer a 401(k) retirement plan, student loan assistance, licensing and continuing education reimbursement, parental leave, and housing allowances or gifts.

Summary
The Desktop Support Engineer is responsible for providing day-to-day technical assistance, hardware provisioning, and system maintenance for Cardinal communities and corporate team members. This role acts as the first line of support, ensuring a seamless operational experience by troubleshooting IT issues, tracking enterprise assets, and supporting our proprietary property management software.

Responsibilities

  • User Assistance: Assist team members with day-to-day computer hardware and software issues to minimize operational disruptions.
  • Hands-on Setup: Handle setting up computer hardware systems, installing applications, and upgrading software in alignment with company security standards.
  • System Maintenance: Perform continuous laptop maintenance and general computer infrastructure upkeep.
  • Asset Tracking: Lead internal inventory management tracking for corporate and regional IT equipment to maintain an accurate system of record.
  • Property Support: Provide technical troubleshooting to all Cardinal housing communities to help manage operational and accounting tasks within our proprietary property management software.
  • Team Collaboration: Assist the existing Systems team with the daily operation and general maintenance of the company's broader systems environment.

Qualifications & Core Expectations 

  • Work Location: Must work entirely on-site at the Denver, CO headquarters (not remote eligible).
  • Problem Solving: Basic technical troubleshooting skills with the ability to diagnose desktop, hardware, and printer connectivity issues efficiently.
  • Customer Service: Strong communication skills with the proven ability to explain technical issues in simple, non-technical terms to property staff and team members.
  • Experience: 0–2 years of experience in an IT support, helpdesk, or customer service role (entry-level candidates with a strong technical aptitude or relevant certifications like CompTIA A+ are encouraged to apply).
  • Cultural Alignment: Ability to represent and uphold the Cardinal Culture and core corporate values every day.

Work Environment
The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbents work in an office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
Physical Demands
The physical demands described here are representative of those required of a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member is regularly required to use hands to finger, type, handle, or feel, and talk or hear. The Team Member is frequently required to stand, walk, reach with hands and arms, and stoop or squat. The Team Member is often required to sit. The Team Member must be able to push, pull, lift, carry, or maneuver office products and supplies of up to twenty (20) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Regular local travel may be required to assist properties as needed, attend training classes, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.

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