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Senior Desktop Support Engineer Jobs in Colorado

Eide Bailly LLP

Support Engineer

Denver, CO

$27 - $34/hr

In-Office Typical Day in the Life As the Support Engineer for our Denver office you will provide ... Provides excellent technical assistance and desktop support to end users at our Denver, Boulder ...

New

Eide Bailly LLP

Support Engineer

Denver, CO

$27 - $34/hr

In-Office Typical Day in the Life As the Support Engineer for our Denver office you will provide ... Provides excellent technical assistance and desktop support to end users at our Denver, Boulder ...

New

Walkerdunlop

Support Services Engineer

Denver, CO · On-site

$75K - $90K/yr

You will be the frontline of technical support, providing white glove service to senior leadership ... desktop support role supporting macOS, Windows 11, and Microsoft 365 preferred. * Hands-on ...

Crusoe

Senior Cloud Support Engineer

Denver, CO · On-site

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...

Gogo

Senior Product Support Engineer

Broomfield, CO · On-site

As our Senior Product Support Engineer , you'll serve as a technical subject matter expert for Gogo's legacy, current, and emerging hardware platforms. You'll work closely with Engineering, Product ...

New

Gogo Inc.

Senior Product Support Engineer

Broomfield, CO · On-site

$96 - $120/hr

Senior Product Support Engineer Become the technical expert customers and teams rely on to keep aircraft connected and operating at their best. At Gogo, delivering exceptional connectivity ...

New

Crusoe

Senior Cloud Support Engineer

Denver, CO · On-site

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...

Crusoe

Senior Cloud Support Engineer

Denver, CO · On-site

As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and ...

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Showing results 21-40

All JobsDesktop Support Engineer JobsSenior Desktop Support Engineer JobsSenior Desktop Support Engineer Jobs in Colorado

Senior Desktop Support Engineer information

See Colorado salary details

$23.7K

$108.6K

$167.2K

How much do senior desktop support engineer jobs pay per year?

As of Sep 6, 2026, the average yearly pay for senior desktop support engineer in Colorado is $108,584.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,700.00 and $130,900.00 per year, depending on experience, location, and employer.

What is a senior desktop support engineer?

Senior Desktop Support Engineers are experienced IT professionals who provide advanced technical support for computer systems, software, and hardware within an organization. They handle complex issues that junior technicians cannot resolve, maintain and troubleshoot desktops, laptops, and peripherals, and ensure users have minimal downtime. In addition to direct support, they may also manage IT projects, implement new technologies, and mentor junior staff. Their role is critical in maintaining the productivity and security of a company’s IT environment.

What are the key skills and qualifications needed to thrive as a senior desktop support engineer?

To thrive as a Senior Desktop Support Engineer, you need extensive experience in troubleshooting hardware and software issues, a strong understanding of operating systems, and typically a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with remote management tools, ticketing systems (such as ServiceNow), and enterprise security protocols is crucial. Exceptional problem-solving abilities, communication skills, and a customer-focused attitude help you excel in supporting users and collaborating with IT teams. These skills ensure rapid issue resolution, minimize downtime, and maintain smooth business operations.

What are some common challenges faced by senior desktop support engineers, and how can they effectively address them?

Senior Desktop Support Engineers often encounter challenges such as managing complex technical issues across multiple platforms, balancing a high volume of support requests, and staying current with rapidly evolving technologies. Effective problem-solving, prioritization, and strong communication skills are essential for addressing these challenges. Additionally, collaborating closely with IT teams and proactively documenting solutions can streamline workflows and enhance overall support efficiency.

What is the difference between Senior Desktop Support Engineer vs Desktop Support Technician?

AspectSenior Desktop Support EngineerDesktop Support Technician
Required CredentialsTypically requires certifications like CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent experienceUsually requires CompTIA A+ or similar entry-level certifications
Work EnvironmentSupports complex hardware/software issues, often in corporate or enterprise settingsHandles basic troubleshooting, hardware setup, and user support in various environments
Employer & Industry UsageCommon in IT departments of large organizations, government, and enterprise sectorsFound in small to medium businesses, educational institutions, and retail

The main difference between a Senior Desktop Support Engineer and a Desktop Support Technician lies in experience, complexity of tasks, and certifications. Senior Engineers handle more advanced issues and often mentor junior staff, while Technicians focus on routine support and basic troubleshooting.

What cities in Colorado are hiring for Senior Desktop Support Engineer jobs?

Cities in Colorado with the most Senior Desktop Support Engineer job openings:

Senior Desktop Support Engineer jobs near you
Infographic showing various Senior Desktop Support Engineer job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $108,584 per year, or $52.2 per hour.

Support Engineer

Eide Bailly LLP

Denver, CO

$27 - $34/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Eide Bailly rating

8.2

Company rating: 8.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

9th of 23 rated bookkeepers and accountants

Job description

Location: Denver, CO

Work Options: In-Office

Typical Day in the Life

As the Support Engineer for our Denver office you will provide onsite technical support. Analyze and troubleshoot computer support problems and apply understanding of computer software and hardware products to resolve problems for end users. Maintain office hardware and software inventories.

Key Responsibilities:

  • Provides excellent technical assistance and desktop support to end users at our Denver, Boulder, Fort Collins, and Grand Junction locations.
  • Installs, modifies, and repairs computer hardware and software.
  • Troubleshoots computer systems and/or printer hardware issues.
  • Troubleshoots software issues.
  • Troubleshoots miscellaneous network and server issues.
  • Asks questions to determine nature of the problem.
  • Walks end users through the problem-solving process.
  • Documents end users queries, problems, and solutions.
  • Follows up with end users to ensure issue has been resolved.
  • Provides onsite support for Help Desk in a multi-location office.
  • Maintains office hardware and software inventories.
  • Serves as a back-up resource for the Help Desk call center.
  • Ensures timely and accurate performance on assigned projects.
  • Maintains compliance with project budgets, turnaround times, and deadlines.

Physical Requirements:

  • Requires prolonged sitting, some bending, stooping and stretching.
  • Requires hand-eye coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.
  • Hearing must be in the normal range for telephone contacts.
  • Requires the ability to lift up to 20 lbs.
  • Prompt and dependable attendance.

Who You Are

  • Associate’s Degree in Information Systems, Computer Science, or related field. An equivalent combination of education and experience may be substituted.
  • 2-4 years of experience with Microsoft products.
  • 2-4 years of experience with PC hardware.
  • Advanced knowledge of Microsoft Windows and Microsoft Office.
  • Working knowledge PC and printer hardware.
  • Outstanding customer service skills.
  • Proven problem solving and troubleshooting abilities and attention to detail.
  • Ability to communicate clearly in writing and verbally.
  • Ability to work independently with minimal supervision.
  • Ability to work on multiple projects and meet deadlines by setting priorities with work projects.
  • Ability to establish and maintain effective working relationships with co-workers and clients.

Must be authorized to work in the United States now or in the future without visa sponsorship.

Benefits and Compensation

Our compensation philosophy emphasizes competitive and equitable pay. Eide Bailly complies with all local/state regulations regarding displaying salary ranges. Final compensation decisions are dependent upon factors such as geography, experience, education, skills, and internal equity.  

Salary Range: $27-$34/hr

 

Beyond base salary, Eide Bailly provides benefits such as: generous paid time off, comprehensive medical, dental, and vision insurance, 401(k) profit sharing, life and disability insurance, lifestyle spending account, certification incentives, education assistance, and a referral program.

What to Expect Next 

We'll be in touch! If you look like the right fit for our position, one of our recruiters will be reaching out to schedule a phone interview with you to learn more about your career interests and goals. In the meantime, we encourage you to check us out on Facebook, Twitter, Instagram, LinkedIn or our About Us page.

#LI-BC1  

Qualifications:UNAVAILABLEEducation:UNAVAILABLEEmployment Type: FULL_TIME

What Eide Bailly employees say

Pay

Hours and flexibility

Workplace

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About Eide Bailly

Sourced by ZipRecruiter

Eide Bailly is one of the top 25 CPA and business advisory firms in the nation. We have over 40 offices in 15 states across the Midwest and western United States, and offer our staff and Partners the opportunity to serve a variety of industries. Founded in 1917, our culture is the foundation of who we are, and we pride ourselves on supporting our employees to help them achieve their goals and pursue their interests both in the office and at home. At Eide Bailly we are passionate about the clients we serve, the work we do, and most importantly, having fun while we do it!

Industry

Accounting services

Company size

1,001 - 5,000 Employees

Headquarters location

Fargo, ND, US

Year founded

1917

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