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Desk Manager Jobs (NOW HIRING)

Home 2 Suites Bettendorf

Front Desk Manager

Bettendorf, IA · On-site

$35K - $42K/yr

We are looking for a dynamic Front Desk Manager to join our team! If you are an enthusiastic hands-on leader who has a passion for guest service, you'll be a great fit for our company culture and we ...

Lennar

Service Desk Manager

Miami, FL

Service Desk Manager We Are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and ...

Lennar

Service Desk Manager

Miami, FL · On-site

Service Desk Manager We Are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and ...

Lennar Homes

Service Desk Manager

Miami, FL · On-site

Service Desk Manager We Are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and ...

Home 2 Suites Bettendorf

Front Desk Manager

Bettendorf, IA

$15.25 - $19.75/hr

We are looking for a dynamic Front Desk Manager to join our team! If you are an enthusiastic hands-on leader who has a passion for guest service, you'll be a great fit for our company culture and we ...

CFFNY

Front Desk Manager

NY · On-site

$40K - $50K/yr

Front Desk Manager The Front Desk Manager will not only be our best Front Desk Representative, but will lead our Front Desk team to ensure successful completion of all tasks. Equally important is the ...

SiloSmashers

Help Desk Manager

Arlington, VA · Hybrid

Help Desk Manager This position is part of a proposal submission and is contingent upon contract award. Location: Arlington, VA (Hybrid) Clearance: DHS Suitability Description: Oversee help desk ...

SiloSmashers

Help Desk Manager

Arlington, VA · On-site

Help Desk Manager This position is part of a proposal submission and is contingent upon contract award. Location: Arlington, VA (Hybrid) Clearance: DHS Suitability Description: Oversee help desk ...

Lennar

Service Desk Manager

Irving, TX

Service Desk Manager We Are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and ...

SiloSmashers

Help Desk Manager

Arlington, VA · On-site

Help Desk Manager This position is part of a proposal submission and is contingent upon contract award. Location: Arlington, VA (Hybrid) Clearance: DHS Suitability Description: Oversee help desk ...

Atlantic Sands

Front Desk Manager

Rehoboth Beach, DE · On-site

$16.50 - $21.25/hr

The Front Desk Manager plays a pivotal role in ensuring the smooth and efficient operation of the front office in a hospitality setting. This position is responsible for overseeing guest services ...

GDIT

Help Desk Manager

Fort Liberty, NC

Yes Help Desk Manager - TS/SCI Required Make meaningful contributions that fuel critical outcomes for some of the most complex government, defense, and intelligence projects. Join GDIT as a Help Desk ...

IDM Hospitality Management

Front Desk Manager

Ephraim, WI · On-site

$18.50 - $24/hr

Come join our team as Front Desk Manager at Eagle Harbor Inn, in beautiful Door County, Wisconsin! Summary Scope of Role As the Front Desk Manager, you will oversee the daily operations of the front ...

CPM Holdings, Inc.

Help Desk Manager

Waterloo, IA · On-site

IT Help Desk Manager Department: Information Technology Reports To: Vice President of Information Technology Location: Waterloo, Iowa Work Arrangement: Full-Time, On-Site FLSA Status: ExemptPosition ...

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Desk Manager information

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$30K

$127.8K

$160K

How much do desk manager jobs pay per year?

As of Jul 19, 2026, the average yearly pay for desk manager in the United States is $127,796.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,000.00 and $157,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desk Manager, and why are they important?

To thrive as a Desk Manager, you need strong organizational abilities, customer service expertise, and usually a background in hospitality or office administration. Familiarity with reservation systems, office management software, and sometimes property management systems is typically required. Excellent interpersonal skills, problem-solving abilities, and the capacity to multitask make someone stand out in this role. These skills and qualities are crucial for ensuring smooth daily operations, positive client experiences, and efficient team coordination.

How does a Desk Manager typically collaborate with other departments to ensure smooth daily operations?

As a Desk Manager, you play a central role in coordinating between various departments, such as housekeeping, security, and maintenance, to address guest needs and resolve issues promptly. You’ll often communicate guest feedback or concerns to the relevant teams and ensure follow-up actions are completed efficiently. Regular meetings and clear communication channels are key to maintaining seamless operations and delivering a positive experience for both guests and staff. This collaboration not only helps in problem-solving but also fosters a supportive work environment.

What are Desk Managers?

Desk Managers are professionals responsible for overseeing the operations and staff at a specific desk or department, commonly found in industries like hospitality, finance, or customer service. They ensure that customer service standards are met, coordinate team activities, and handle any issues that arise during their shift. Desk Managers often supervise front desk staff, manage schedules, and serve as the main point of contact for both employees and clients. Their role is crucial in maintaining smooth daily operations and enhancing customer satisfaction.

What is the difference between Desk Manager vs Receptionist?

AspectDesk ManagerReceptionist
CredentialsHigh school diploma; experience in customer service or managementHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or front desk, overseeing staff and operationsFront desk, greeting visitors and handling calls
Employer & IndustryHotels, corporate offices, healthcare facilitiesHotels, clinics, corporate offices
Common TasksSupervising front desk staff, managing schedules, handling escalationsWelcoming visitors, answering phones, scheduling appointments

The main difference between a Desk Manager and a Receptionist is that the Desk Manager oversees front desk operations and staff, often handling managerial responsibilities, while the Receptionist primarily focuses on greeting visitors and managing communication. Both roles are essential in customer service environments, but the Desk Manager typically has more leadership duties and experience requirements.

What are high paying manager jobs?

High-paying manager jobs include executive roles such as chief executive officer, chief financial officer, and vice president, which often require extensive experience and advanced degrees. Other well-compensated management positions include IT managers, sales managers, and project managers in specialized industries, often offering salaries significantly above average for managerial roles.

What is the highest paying desk job?

The highest paying desk jobs are often executive or senior management roles such as Chief Executive Officer (CEO), Chief Operating Officer (COO), or Chief Financial Officer (CFO), which typically involve overseeing company operations and strategic decision-making. These positions usually require extensive experience, advanced degrees, and leadership skills, and they can offer salaries in the high six or seven figures annually. For roles like a Desk Manager, salaries vary based on industry, location, and company size, but executive-level positions generally command the highest compensation.

What jobs pay 4000 a week without a degree?

For a Desk Manager, high weekly pay of $4,000 typically requires extensive experience, strong organizational skills, and often managerial or supervisory responsibilities. Such earnings are more common in senior roles within industries like hospitality, logistics, or corporate administration, often with additional certifications or specialized training. Most jobs paying this amount without a degree are in sales, real estate, or entrepreneurial ventures that rely on commissions or performance-based pay.

Is getting a helpdesk job hard?

A helpdesk or desk manager position typically requires good communication skills, technical knowledge, and problem-solving abilities. While some roles may require certifications or experience, entry-level positions are often accessible with relevant training and a customer service background.
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Desk Manager jobs near you

Service Desk Manager

Interactive Process Technology LLC

Huntsville, AL • On-site

Full-time

Posted 20 days ago

Job description

Service Desk Manager

Redstone Arsenal/Huntsville, AL


At IPT Associates (IPTA), we enjoy solving real-world problems with technology. We work closely with our customers, teammates, experts, and partners to come up with practical solutions that actually make a difference. Whether it's a government or business organization, we focus on understanding the need and building something that works.


Our Team

At IPTA, everything starts with our people. We're big believers that when you invest in your team, great things happen. That's why we encourage learning, growth, and trying new things-even if you don't have all the answers yet.

Our culture is rooted in fierce determination, fearless integrity, and passionate service-but we also like to keep things collaborative, supportive, and down-to-earth.


We're looking for people who:

  • Are curious and excited about technology
  • Like solving problems and figuring things out
  • Can take initiative but also enjoy working with a team
  • Want to keep learning, growing, and challenging themselves

If you're someone who's eager to jump in, learn something new, and make an impact-you'll fit right in here.


Job Description:

We are seeking an experienced IT Service Desk Manager with ServiceNow experience to lead the daily operations of a large IT Service Desk. This role is responsible for delivering reliable, efficient and customer focused IT support while applying ITIL 4 service management best practices. The IT Service Desk Manager serves as the people leader over our Tier 1 and Tier 2 support teams. The selected candidate will partner closely with our government customer and be responsible for Incident, Request and Knowledge Management.


Responsibilities:

  • Lead and manage the IT Service Desk team, setting clear expectations, coaching performance and supporting career development
  • Manage ticket queues, prioritization and escalation paths
  • Work with the government to establish KPIs and ensure SLA compliance
  • Monitor response and resolution times
  • Drive continual improvement initiatives to enhance reliability, efficiency and user satisfaction
  • Partner with cross-functional IT teams to ensure timely response and closure of incidents and service requests
  • Partner with government leadership to resolve customer issues and ensure alignment across the Service Desk team
  • Implement automation for repetitive tasks

Requirements:

  • Bachelor's degree in a related field
  • Employee Relations experience desired
  • Ten (10) years of prior experience in a similar role
  • ServiceNow experience
  • Strong communication and organizational skills
  • DoD 8570 Level II/III certification desired
  • Active Security clearance required

IPTA is an Equal Opportunity Employer. All employment decisions are based on individual merit, including qualifications, experience, performance, and business needs, consistent with applicable federal laws and federal contracting requirements. IPTA provides equal opportunity and utilizes merit-based principles to make employment-related decisions.

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