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Desk Manager Jobs (NOW HIRING)

EverybodyFights

FRONT DESK MANAGER

Boston, MA

$18.50 - $24/hr

EBF Front Desk Manager CORE VALUES * Trust the Process and your Team- Every day we encounter a new fight, own it and believe in your team. * Act the BEST be the BEST- Greatness happens outside of our ...

By the Sea Resorts

Front Desk Manager

Panama City Beach, FL

$15 - $19.50/hr

By the Sea Resorts is seeking a dedicated and experienced Front Desk Manager to join our team in Panama City Beach, FL. In this role, you will be the first point of contact for our guests, ensuring ...

Everybodyfights

FRONT DESK MANAGER

Boston, MA · On-site

$18.50 - $24/hr

EBF Front Desk Manager CORE VALUES * Trust the Process and your Team- Every day we encounter a new fight, own it and believe in your team. * Act the BEST be the BEST- Greatness happens outside of our ...

EverybodyFights

FRONT DESK MANAGER

Boston, MA · On-site

$18.50 - $24/hr

EBF Front Desk Manager CORE VALUES * Trust the Process and your Team- Every day we encounter a new fight, own it and believe in your team. * Act the BEST be the BEST- Greatness happens outside of our ...

CFFNY

Front Desk Manager

NY · On-site

$40K - $50K/yr

Front Desk Manager The Front Desk Manager will not only be our best Front Desk Representative, but will lead our Front Desk team to ensure successful completion of all tasks. Equally important is the ...

Chartwell Hospitality

Front Desk Manager

Jamaica, NY

$64K - $67K/yr

Front Desk Manager Compensation: $64,000 to $67,000 per year You're the business manager for the Front Office. You ensure that well-trained, highly motivated staff handle guests with the utmost care.

SiloSmashers

Help Desk Manager

Arlington, VA · Hybrid

Help Desk Manager This position is part of a proposal submission and is contingent upon contract award. Location: Arlington, VA (Hybrid) Clearance: DHS Suitability Description: Oversee help desk ...

SiloSmashers

Help Desk Manager

Arlington, VA · On-site

Help Desk Manager This position is part of a proposal submission and is contingent upon contract award. Location: Arlington, VA (Hybrid) Clearance: DHS Suitability Description: Oversee help desk ...

SiloSmashers

Help Desk Manager

Arlington, VA · On-site

Help Desk Manager This position is part of a proposal submission and is contingent upon contract award. Location: Arlington, VA (Hybrid) Clearance: DHS Suitability Description: Oversee help desk ...

Plateau Software Inc

Help Desk Manager

Daleville, AL · On-site

Help Desk Manager Location: Fairfax / Tampa / Daleville Clearance Required: Minimum of a NACI Position Overview: Plateau GRP is seeking a highly motivated Help Desk Manager to oversee the daily ...

SportsMed Physical Therapy

Front Desk Manager

Neptune, NJ · On-site

$18 - $23.25/hr

The Front Desk Manager will also play a role in collaborating with upper management to meet practice goals. This person will also be responsible for handling the daily tasks of our front desk ...

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How much do desk manager jobs pay per year?

As of May 30, 2026, the average yearly pay for desk manager in the United States is $127,796.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,000.00 and $157,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desk Manager, and why are they important?

To thrive as a Desk Manager, you need strong organizational abilities, customer service expertise, and usually a background in hospitality or office administration. Familiarity with reservation systems, office management software, and sometimes property management systems is typically required. Excellent interpersonal skills, problem-solving abilities, and the capacity to multitask make someone stand out in this role. These skills and qualities are crucial for ensuring smooth daily operations, positive client experiences, and efficient team coordination.

How does a Desk Manager typically collaborate with other departments to ensure smooth daily operations?

As a Desk Manager, you play a central role in coordinating between various departments, such as housekeeping, security, and maintenance, to address guest needs and resolve issues promptly. You’ll often communicate guest feedback or concerns to the relevant teams and ensure follow-up actions are completed efficiently. Regular meetings and clear communication channels are key to maintaining seamless operations and delivering a positive experience for both guests and staff. This collaboration not only helps in problem-solving but also fosters a supportive work environment.

What are Desk Managers?

Desk Managers are professionals responsible for overseeing the operations and staff at a specific desk or department, commonly found in industries like hospitality, finance, or customer service. They ensure that customer service standards are met, coordinate team activities, and handle any issues that arise during their shift. Desk Managers often supervise front desk staff, manage schedules, and serve as the main point of contact for both employees and clients. Their role is crucial in maintaining smooth daily operations and enhancing customer satisfaction.

What is the difference between Desk Manager vs Receptionist?

AspectDesk ManagerReceptionist
CredentialsHigh school diploma; experience in customer service or managementHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or front desk, overseeing staff and operationsFront desk, greeting visitors and handling calls
Employer & IndustryHotels, corporate offices, healthcare facilitiesHotels, clinics, corporate offices
Common TasksSupervising front desk staff, managing schedules, handling escalationsWelcoming visitors, answering phones, scheduling appointments

The main difference between a Desk Manager and a Receptionist is that the Desk Manager oversees front desk operations and staff, often handling managerial responsibilities, while the Receptionist primarily focuses on greeting visitors and managing communication. Both roles are essential in customer service environments, but the Desk Manager typically has more leadership duties and experience requirements.

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Desk Manager jobs near you
FRONT DESK MANAGER

FRONT DESK MANAGER

EverybodyFights

Boston, MA

$18.50 - $24/hr

Other

Posted 13 days ago

Job description

EBF Front Desk Manager
CORE VALUES
  • Trust the Process and your Team- Every day we encounter a new fight, own it and believe in your team.
  • Act the BEST be the BEST- Greatness happens outside of our comfort zones, we embrace change to bring about growth.
  • Lead with Positivity and Gratitude- We own our attitude and welcome challenges with ambitious energy.
  • Fight as One, we all Win- Together, as one, there is no fight that cannot be won.
  • Always Fight it Forward- Always Fight It Forward: With every opportunity, leave the EBF team and our community better than how you met them
PURPOSE
To create and maintain the best fitness facility and customer service in the industry by ensuring all facilities are clean and equipment is in working order and Front Desk Managers have everything they need to be successful managing their teams. By collaborating with vendors, custodial staff and the internal team, the Studio(s) Manager will create an environment in which Front Desk and Training staff can focus solely on customer service and experience
DESCRIPTION
As the EverybodyFights Studio Manager, you are hands-on, collaborative and flexible. You have a wide scope of responsibilities, including overseeing equipment repair, equipment vendors, accessory supplies, AV and audio repair, and all PM contracts for each facility, front desk managers, and all customer service back end concerns. You will work with each facility vendor(s) and team to accomplish the overall goal of minimal to no interruption to our members' experience. You possess exemplary interpersonal and communication skills, which are necessary to manage custodians, interact with contractors, and work effectively with EBF team members, members and the general public. Your high level of competence and flexibility allow you to successfully manage ongoing, concurrent and often shifting duties.
OVERVIEW OF RESPONSIBILITIES: Oversee the effective execution of the below. While these responsibilities do not require that you perform these tasks yourself, it is expected that if not performed by your reports that you will do them yourself, and do so meeting the expected standard.
RESPONSIBILITIES
  1. IT/AV
  2. Equipment
  3. Construction, Repair and Cleaning of Four Walls
  4. Preventative Maintenance Checks
  5. Reports
  6. Facilities Issues
  7. Incident reports
  8. Membership communication
  9. Facility walk through
  10. Front Desk Managers
  11. Vendors
  12. Suppliers: cleaning, towels, supplies
  13. Pro Shop

COMPETENCIES
  • Standards of Character
  • Act and make decisions in the best interest of the whole company.
  • Build trusting relationships within the team, across the company, and with vendors.
  • Appropriately allow others to develop their skill at decision-making and accountability.
  • Act with integrity
  • Personal Leadership
  • Ask important questions and provide candid observations.
  • Demonstrate initiative and enthusiasm.
  • Proactively address challenging issues with solutions and maintain positive energy during difficult periods.
  • Show courage and challenge the status quo.
  • Maintain credibility as a professional so that others have confidence in you and value your input and involvement.
  • Results Driven
  • Prioritize effectively as changes occur in daily work.
  • Adapt goals as needed according to company growth and change. Drive for results with and through others.
  • Convey a sense of urgency in your work.
  • Maintain persistence despite obstacles and opposition.
  • If all of the above is done correctly, with thought and consistency then the results will be positive.
KEY METRICS FOR SUCCESS
  • Monthly
  • Retention Goal
  • Facility Budget
  • Equipment
  • Front desk
COMMUNICATION AND EXPECTATIONS
  • Respond to emails within 30 min
  • Communicate all items to the teams
  • Submit Daily,Weekly and Monthly Checklists
  • Use employee Ops portal
  • Submit feedback/suggestions from members and our staff

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