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Desk Manager Jobs in Oregon (NOW HIRING)

Genesis Financial Solutions

Help Desk Manager

Beaverton, OR

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Even better, we want you to join our team as our Help Desk Manager today! This is a fulltime position with a competitive starting salary, plus benefits which include Medical, Dental, and Vision ...

Genesis Financial Solutions

Help Desk Manager

Beaverton, OR · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Even better, we want you to join our team as our Help Desk Manager today! This is a fulltime position with a competitive starting salary, plus benefits which include Medical, Dental, and Vision ...

SCP Hotels

FRONT DESK AGENT - Full Time

Gleneden Beach, OR · On-site

$15 - $19/hr

Front Desk Agent - Full Time The Front Desk Agent will be the first point of contact for guests ... Manage reservations and room assignments, ensuring accuracy and availability. * Process payments ...

Pantheon Systems, Inc

Deal Desk Analyst

OR · On-site +1

$20.50 - $28/hr

  • Medical

  • Dental

  • Vision

In this role, you will manage first-line approvals for the deal approval process, including complex deal structuring and accelerating deal closures. You will collaborate with sales and customer ...

Highgate Hotels

Front Desk Supervisor

Portland, OR

$18 - $23.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Throughout our 40-year history we have established proven methods of management, development, and ... As a Front Desk Supervisor, you will be the first impression for our guests upon arrival and ...

Embassy Suites Portland Tigard

Front Desk Supervisor

Tigard, OR · On-site

$18 - $23.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Throughout our 40-year history we have established proven methods of management, development, and ... As a Front Desk Supervisor, you will be the first impression for our guests upon arrival and ...

Hyatt House Portland Downtown

Front Desk Supervisor

Portland, OR · On-site

$18 - $23.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Throughout our 40-year history we have established proven methods of management, development, and ... As a Front Desk Supervisor, you will be the first impression for our guests upon arrival and ...

Highgate Hotels

Front Desk Supervisor

Tigard, OR

$18 - $23.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Throughout our 40-year history we have established proven methods of management, development, and ... As a Front Desk Supervisor, you will be the first impression for our guests upon arrival and ...

InnVentures

Front Desk Supervisor

Portland, OR · On-site

$18 - $23.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Front Desk Supervisor Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a Front Desk Supervisor, you will be the first impression for our ...

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All JobsDesk JobsDesk Manager JobsDesk Manager Jobs in Oregon

Desk Manager information

See Oregon salary details

$31.7K

$135.1K

$169.2K

How much do desk manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for desk manager in Oregon is $135,117.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,700.00 and $166,000.00 per year, depending on experience, location, and employer.

What is a desk manager?

Desk Managers are professionals responsible for overseeing the operations and staff at a specific desk or department, commonly found in industries like hospitality, finance, or customer service. They ensure that customer service standards are met, coordinate team activities, and handle any issues that arise during their shift. Desk Managers often supervise front desk staff, manage schedules, and serve as the main point of contact for both employees and clients. Their role is crucial in maintaining smooth daily operations and enhancing customer satisfaction.

What are the key skills and qualifications needed to thrive as a desk manager, and why are they important?

To thrive as a Desk Manager, you need strong organizational abilities, customer service expertise, and usually a background in hospitality or office administration. Familiarity with reservation systems, office management software, and sometimes property management systems is typically required. Excellent interpersonal skills, problem-solving abilities, and the capacity to multitask make someone stand out in this role. These skills and qualities are crucial for ensuring smooth daily operations, positive client experiences, and efficient team coordination.

How does a desk manager typically collaborate with other departments to ensure smooth daily operations?

As a Desk Manager, you play a central role in coordinating between various departments, such as housekeeping, security, and maintenance, to address guest needs and resolve issues promptly. You’ll often communicate guest feedback or concerns to the relevant teams and ensure follow-up actions are completed efficiently. Regular meetings and clear communication channels are key to maintaining seamless operations and delivering a positive experience for both guests and staff. This collaboration not only helps in problem-solving but also fosters a supportive work environment.

What is the difference between Desk Manager vs Receptionist?

AspectDesk ManagerReceptionist
CredentialsHigh school diploma; experience in customer service or managementHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or front desk, overseeing staff and operationsFront desk, greeting visitors and handling calls
Employer & IndustryHotels, corporate offices, healthcare facilitiesHotels, clinics, corporate offices
Common TasksSupervising front desk staff, managing schedules, handling escalationsWelcoming visitors, answering phones, scheduling appointments

The main difference between a Desk Manager and a Receptionist is that the Desk Manager oversees front desk operations and staff, often handling managerial responsibilities, while the Receptionist primarily focuses on greeting visitors and managing communication. Both roles are essential in customer service environments, but the Desk Manager typically has more leadership duties and experience requirements.

What are the most commonly searched types of Desk jobs in Oregon?

The most popular types of Desk jobs in Oregon are:

What are popular job titles related to Desk Manager jobs in Oregon?

For Desk Manager jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Desk Manager jobs in Oregon look for?

The top searched job categories for Desk Manager jobs in Oregon are:

What cities in Oregon are hiring for Desk Manager jobs?

Cities in Oregon with the most Desk Manager job openings:

Desk Manager jobs near you
Infographic showing various Desk Manager job openings in Oregon as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $135,117 per year, or $65 per hour.

Help Desk Manager

Genesis Financial Solutions

Beaverton, OR

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago

Job description

Company Description

Did you know that Genesis Financial Solutions, the leader and largest second-look private label credit business in the US, focused on providing a prime credit experience for consumers with less-than-perfect credit, is headquartered and growing (we've just hit One Billion Dollars originated!) right here in the Portland metro?

Did you know that we've spent the last 15 years building a stellar reputation in the consumer finance space by delivering financing products designed to address the needs of consumers with less-than-perfect credit histories at very competitive rates, simple terms, and exceptional customer service. We're focused on growth and need you to help us succeed!

Did you know that we offer really great benefits including free lunch provided by senior management as a thank you the first Wednesday of every month, weekly stretching classes, massage clinics, food carts onsite twice a week during the spring and summer months, retailer partner discounts, and the opportunity to collaborate with talented colleagues throughout the company?

If you think Genesis sounds like a great place to work, you're right! Even better, we want you to join our team as
our Help Desk Manager today! This is a fulltime position with a competitive starting salary, plus benefits which include Medical, Dental, and Vision coverage for employees and dependents, a 401K with a company match that is 100% vested from enrollment date, paid time off, flexible spending accounts for dependent and/or medical care, tuition assistance, and much more.

Are you ready to be a part of an organization that challenges the status quo, is nimble, and whose core business is in rapid growth mode? Is your intellectual curiosity constantly in overdrive mode? If you've come up through the helpdesk or desktop support ranks and have a knack for resolving complex user issues in a Windows environment, you'll have the technical chops to lead our helpdesk team. If you have great people and collaboration skills, love managing teams of desktop support professionals, and have experience with vendor management, Genesis could be a great career move for you. 


Job Description

As our Help Desk Manager, you will:

  • Manage and oversee our IT Help Desk, including the supervision of staff, procurement and deployment of equipment, and vendor management

  • Collaborate with our help desk, networking, and systems teams on a variety of projects and issue resolution

  • Provide training and direction to our team of four desktop and helpdesk support professionals

  • Oversee the Help Desk's response to end user requests for assistance in a timely and professional manner

  • Maintain our inventory of corporate PC's, laptops, printers, and devices

  • Troubleshoot and resolve a wide variety of hardware and software issues

  • Recommend purchase decisions related to hardware and software

  • Provide executive support for remote and traveling employees with PC, laptop, and connectivity issues

  • Oversee set up of new employee workstations including PC or laptop, phone, and account information

Qualifications

Requirements:

  • Bachelor's degree in information technology, computer science, or related degree OR equivalent industry experience

  • 5+ years' experience working as a Help Desk Technician in a Windows Networking environment

  • At least two years' experience managing two or more employees in a Help Desk environment (or relevant technical and customer service management experience)

  • Excellent attention to detail and quality, strong customer service skills, and organizational ability

  • Proven skills troubleshooting a wide variety of hardware, software, and connectivity issues

Additional Information

Ready to make the move to a new beginning with Genesis? Apply online today. We strive to contact qualified applicants within a week of submission. Unfortunately, we are currently unable to provide sponsorship for this position.

If this position isn't a match for you, we encourage you to share it with someone you think it might be suited for. Please feel free to connect with us via LinkedIn or to keep an eye on our website as we often have employment opportunities available.

Apply