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Dealer Development Manager Jobs in Florida (NOW HIRING)

Sika

National Business Development Manager

Sarasota, FL · On-site

Manage and grow key distributor, dealer, retail, and representative agency relationships * Identify ... Strong technical sales, business development, and consultative selling skills * Excellent ...

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All JobsDealer Development Manager JobsDealer Development Manager Jobs in Florida

Dealer Development Manager information

See Florida salary details

$37.7K

$71.3K

$111K

How much do dealer development manager jobs pay per year?

As of Jul 3, 2026, the average yearly pay for dealer development manager in Florida is $71,327.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,200.00 and $95,700.00 per year, depending on experience, location, and employer.

Is being a BDM a stressful job?

Dealer Development Managers (BDMs) often face stress due to targets, client relationships, and market fluctuations. The role requires strong communication, negotiation skills, and the ability to manage multiple priorities, which can contribute to a high-pressure environment.

What does a dealer development manager do?

A dealer development manager oversees the growth and performance of dealership partners by providing training, support, and strategic guidance. They work to improve sales, customer satisfaction, and compliance, often using data analysis and relationship management skills to achieve business goals.

Is BDM higher than sales manager?

A Dealer Development Manager (BDM) typically focuses on building relationships with dealerships and expanding business opportunities, while a Sales Manager oversees sales teams and manages sales targets. The hierarchy depends on the company's structure, but BDM roles are often considered strategic and may be senior or specialized positions within the sales or business development functions.

What is the difference between Dealer Development Manager vs Sales Manager?

AspectDealer Development ManagerSales Manager
Primary FocusDeveloping dealer networks, building dealer relationships, expanding dealer sales channelsManaging overall sales team, setting sales targets, and driving direct sales
Work EnvironmentField-based, dealer locations, industry-specific settingsOffice and field, overseeing sales teams and client interactions
Required CredentialsIndustry-specific certifications, sales experience, dealer management skillsSales experience, leadership skills, often a bachelor's degree in business or related field

The Dealer Development Manager primarily focuses on building and maintaining dealer relationships to grow sales channels, while the Sales Manager oversees the company's sales team and direct sales efforts. Both roles require strong sales skills and industry knowledge, but their scope and daily activities differ significantly.

What is the highest paid position at a car dealership?

The highest paid position at a car dealership is typically the General Manager, who oversees all dealership operations and can earn six-figure salaries including bonuses. Other high-paying roles include Finance Directors and Regional Managers, depending on the dealership size and location.

What are some common challenges faced by a Dealer Development Manager when expanding a dealership network?

A Dealer Development Manager often encounters challenges such as identifying and vetting suitable dealer candidates, ensuring alignment with the company's brand standards, and managing expectations during onboarding. Additionally, they must navigate regional market differences, build strong relationships with potential dealers, and provide ongoing support to help new partners succeed. Effective communication and negotiation skills are crucial, as is the ability to adapt strategies based on market feedback and performance metrics.

What are Dealer Development Managers?

Dealer Development Managers are professionals responsible for building, maintaining, and improving relationships between a company and its network of dealers or distributors. They work to expand the dealer network, provide training, set sales targets, and ensure dealers meet brand standards. Their role often includes analyzing market trends, developing strategies to increase sales performance, and supporting dealers with resources and guidance to drive business growth. Dealer Development Managers play a crucial part in ensuring that the company’s products and services are effectively represented and sold through their dealer partners.

What Does a Dealer Development Manager Do?

As a dealer development manager, your job is to coordinate the establishment and growth of new dealerships on behalf of the primary company. In this context, a dealership is a branded store, such as a fast food restaurant or a bank branch, that is allowed some autonomy in its operations. For example, as a dealer development manager in the automotive industry, you may help a new owner decide where to place a car dealership, what vehicles to stock, what management structure to have, and what sales techniques the staff should learn. In this career, you frequently help develop business plans and sales strategies, monitor the performance of early employees, act as a liaison between the dealership and a dealer service center, and ensure the new dealership adheres to all company policies. Dealer development managers typically train and work with dealership employees at all levels, not just management and executives.

What are the key skills and qualifications needed to thrive as a Dealer Development Manager, and why are they important?

To thrive as a Dealer Development Manager, you need strong sales acumen, business development experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software, dealership management systems, and market analysis tools is typically required. Exceptional relationship-building, negotiation, and communication skills help you effectively manage dealer networks and drive performance. These skills ensure successful expansion and support of the dealer network, directly impacting revenue growth and brand presence.
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Dealer Development Manager jobs near you
Infographic showing various Dealer Development Manager job openings in Florida as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $71,327 per year, or $34.3 per hour.
Service Business Development Manager

Service Business Development Manager

Mercedes-Benz of North Palm Beach

North Palm Beach, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Job Summary
New Country Motor Car Group is seeking a Service Business Development Manager to join our dynamic team to provide a luxury experience to our Service customers!
This is a critical leadership role responsible for leading and developing our Service Business Development Center (BDC) team to drive service department appointment growth, customer retention and the overall customer experience and satisfaction. You will oversee daily operations, client outreach, lead management, team performance and analyze data to optimize appointment volume and shop capacity.
Benefits
  • Competitive Pay - (Insert Pay Range)
  • Performance-Based Bonuses
  • Medical, Dental, Vision, and Life Insurance
  • 401(k) Retirement Plan
  • Short- and Long-Term Disability
  • PTO & Sick Leave
  • Paid Training & Professional Development
  • Employee Discounts

Responsibilities
  • Team Leadership: Recruit, train, and coach BDC agents on the handling of inbound and outbound calls, lead management, and handling customers objections.
    • Supervise BDC agents provides daily guidance, performance feedback, and motivation to achieve daily goals.
    • Establish and monitor key performance indicators (KPIs) to include lead conversion, appointment show rate and retention metrics.
    • Conduct regular performance reviews.
    • Coordinate training to enhance lead conversion, communication skills as well as customer experience.
    • Maintain a positive and professional team culture.
  • Outreach Strategy: Strategically direct outbound call, text, and email campaigns with a focus on process optimization. Manage inbound internet leads, phone calls, and website requests while converting these leads to booked service appointments.
  • Lead Management: A primary duty involves acquiring, developing, and implementing a comprehensive process of generating high-quality leads through outbound calls, texts, and email.
    • This includes establishing response time standards, scripts, lists and campaigns.
    • Monitor and manage lead distribution to guarantee that no opportunity is missed.
    • Analyze data to identify trends and make recommendations for improving lead generation and conversion.

  • Onboarding & Training: Facilitate ongoing training sessions, new hire orientation, personalized coaching plans, software systems utilization, and effective lead management.
  • Performance Analysis: Monitor KPI's and service metrics such as closing rates, appointments set, appointment show rates, transaction values, and customer retention.
    • Analyze these areas to identify skill gaps, future training needs, and specific areas of improvement.
    • Listen to agent calls and coach on call quality.
    • Regular performance audits.
  • Fixed Operations Strategy & Collaboration: Communicate with General Managers and Service Managers across all stores to align initiatives, shop capacity utilization, and department profitability.
    • Conduct monthly meetings with each locations GM & SM on key metrics, performance, phone data, and industry changes.
    • Discuss Appointment volume, shop capacity, monthly campaigns, and action plans for improvement.

Qualifications
  • Proven experience in automotive service operations, BDC management, or fixed operations preferred.
  • Proven leadership skills with the ability to motivate, build trust, and drive compliance with company standards across all levels of dealership staff.
  • Solid experience in leading a service BDC team in an automotive dealership environment.
  • Strong understanding of automotive maintenance schedules and repair processes
  • Experience building and implementing scalable processes and systems.
  • Strong background in KPI development, performance tracking, and accountability structures
  • Exceptional communication skills with the ability to defuse tense customer situations.
  • High accountability mindset with a focus on results and exceeding targets
  • Time management and multitasking skills in a fast-paced environment
  • Proficient technology skills with CRM and DMS and Manufacturers software
  • Team player with collaborative attitude

About Us
New Country Motor Car Group is one of the largest independent auto groups in the United States. We are a family owned and operated company who has built success on the foundation of investing in our people to facilitate growth and a rewarding work environment. We represent some of the most respected luxury automotive manufacturers in the world with dealerships in Connecticut, New York, Maryland, Pennsylvania, Virginia, and Florida. We carry a wide variety of brands which include Ferrari, Porsche, BMW, Audi, Mercedes-Benz, Jaguar, Land Rover, Lexus, MINI, and Toyota.
Annual Compensation Range: $130,000 - $150,00
New Country Motor Car Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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