ZipRecruiter

Log In

1

Customer Support Agent Jobs in Texas (NOW HIRING)

InfiCare Inc.

Customer Support

San Antonio, TX · On-site

$15.50 - $19.75/hr

Role Description The Customer Support role at InfiCare Inc. is a full-time, on-site position based in San Antonio, TX. This role involves responding to customer inquiries via phone, email, and chat ...

New

CoinFlip

Customer Support Representative

Laredo, TX · On-site

$12.50 - $16.75/hr

CoinFlip.tech. We're seeking a Bilingual Customer Support Agent (Spanish and English) responsible for supporting our ATM customers, maintaining compliance standards, and addressing technical issues ...

AA2IT

Customer Support

Houston, TX · On-site

$16.25 - $20.75/hr

End To End Supply Chain/Customer Care Support Representative Florham Park Point of contact for communications and escalations as it relates to the daily fulfillment and execution of activities ...

MCI Careers

Inbound Customer Service Agent

Killeen, TX · On-site

$14/hr

We're looking for enthusiastic and service-driven Customer Support Agent to join our team! In this role, you'll engage with customers nationwide, provide support, resolve technical issues, and ...

Sterling Engineering

Customer Support

Houston, TX · On-site

$24/hr

Customer Support Representative (Manufacturing) ? Pasadena, TX (Onsite for Training → Remote After Training) ? $24/hr | 4-Month Contract | Potential for Permanent Hire ? Monday-Friday | 8:00 AM-5 ...

Pye Barker Fire and Safety LLC

Customer Support

Grapevine, TX · On-site

$15.75 - $20/hr

Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services. * Collects and enters orders for new or additional products or ...

Pye Barker Fire and Safety LLC

Customer Support

Grapevine, TX · On-site

$15.75 - $20/hr

Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services. * Collects and enters orders for new or additional products or ...

MCI Careers

Inbound Customer Service Agent

Killeen, TX · On-site

$14/hr

We're looking for enthusiastic and service-driven Customer Support Agent to join our team! In this role, you'll engage with customers nationwide, provide support, resolve technical issues, and ...

BasePower

Customer Support

Austin, TX · On-site

$16.75 - $21.50/hr

About the Role As part of our Member Experience team, you will play a vital role in delivering unparalleled support, working directly with customers to provide a world-class experience. You will be ...

Base Power Company

Customer Support

Austin, TX · On-site

$16.75 - $21.50/hr

About the Role As part of our Member Experience team, you will play a vital role in delivering unparalleled support, working directly with customers to provide a world-class experience. You will be ...

Base Power Company

Customer Support

Austin, TX · On-site

$16.75 - $21.50/hr

About the Role As part of our Member Experience team, you will play a vital role in delivering unparalleled support, working directly with customers to provide a world-class experience. You will be ...

Infojini Inc

Customer Support

Austin, TX

$16.75 - $21.50/hr

This position will provide support for AT&T Managed Customers. Roles & Responsibilities: 1) Customer call receipt - first point of contact for Customers for problem recording. 2) Customer ...

Base Power Company

Customer Support

Austin, TX · On-site

$16.75 - $21.50/hr

About the Role As part of our Member Experience team, you will play a vital role in delivering unparalleled support, working directly with customers to provide a world-class experience. You will be ...

Rugiet Health

Patient Support Agent Part Time

Austin, TX · On-site

$17 - $19/hr

Experience in a customer service, patient support, or call center role, preferably within a healthcare, telemedicine, or direct-to-consumer (D2C) environment. * Exceptional verbal and written ...

Rugiet Health

Patient Support Agent Full Time

Austin, TX · On-site

$17 - $19/hr

Experience in a customer service, patient support, or call center role, preferably within a healthcare, telemedicine, or direct-to-consumer (D2C) environment. * Exceptional verbal and written ...

previous page

Showing results 41-60

All JobsCustomer Support Agent JobsCustomer Support Agent Jobs in Texas

Customer Support Agent information

See Texas salary details

$10

$20

$29

How much do customer support agent jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer support agent in Texas is $20.17, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $22.40 per hour, depending on experience, location, and employer.

What does a customer support agent do?

A Customer Support Agent assists customers by answering questions, resolving issues, and providing guidance about products or services. They typically communicate with customers via phone, email, chat, or social media, ensuring a positive experience and swift resolution of problems. Their role may also include documenting interactions, escalating complex issues, and providing feedback to improve products or services. Effective communication, patience, and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a customer support agent?

To thrive as a Customer Support Agent, you need strong problem-solving abilities, excellent verbal and written communication skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and ticketing systems is commonly required. Patience, empathy, and the ability to remain calm under pressure are essential soft skills for building rapport with customers and resolving issues effectively. These skills ensure customer satisfaction, efficient issue resolution, and foster loyalty in competitive service environments.

What are some common challenges faced by customer support agents, and how can they be managed effectively?

Customer Support Agents often encounter challenges such as handling difficult customers, managing high volumes of inquiries, and quickly learning new products or services. Effective communication skills, patience, and problem-solving abilities are essential for successfully navigating these situations. Many organizations provide training, knowledge bases, and team support to help agents manage stress and maintain high-quality service. Building strong relationships within the team and regularly sharing feedback can also help agents continuously improve and overcome daily challenges.

What is the difference between Customer Support Agent vs Customer Service Representative?

AspectCustomer Support AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; optional certifications in customer serviceHigh school diploma or equivalent; optional certifications in customer service
Work EnvironmentCall centers, online chat, email support, remote or on-siteCall centers, retail stores, online support, remote or on-site
Industry UsageCommon across tech, telecom, retail, and service industriesCommon across retail, banking, telecom, and service sectors
Search & Comparison IntentOften compared for similar roles in customer supportOften compared with customer support agents for role clarity

Customer Support Agents and Customer Service Representatives perform similar roles in assisting customers, resolving issues, and providing information. While their titles are often used interchangeably, some companies differentiate based on specific responsibilities or channels. Both roles typically require similar credentials and work environments, making them closely related in the customer service industry.

How do I become a customer support agent?

To become a customer support agent, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service, familiarity with support tools like CRM software, and the ability to handle inquiries professionally are also important. Some roles may require specific certifications or training programs.

What is the work of a customer support agent?

A customer support agent assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer relationship management (CRM) tools to track interactions and ensure customer satisfaction.

What are the most commonly searched types of Customer Support Agent jobs in Texas?

The most popular types of Customer Support Agent jobs in Texas are:

What are popular job titles related to Customer Support Agent jobs in Texas?

For Customer Support Agent jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Customer Support Agent jobs in Texas look for?

The top searched job categories for Customer Support Agent jobs in Texas are:

What cities in Texas are hiring for Customer Support Agent jobs?

Cities in Texas with the most Customer Support Agent job openings:

What are popular job titles related to Customer Support Agent jobs in TX?

For Customer Support Agent jobs in TX, the most frequently searched job titles are:

Customer Support Agent jobs near you
Infographic showing various Customer Support Agent job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 19% Part Time, 6% Contract, and 1% Nights. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $41,947 per year, or $20.2 per hour.

Customer Support

InfiCare Inc.

San Antonio, TX • On-site

$15.50 - $19.75/hr

Other

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Role Description The Customer Support role at InfiCare Inc. is a full-time, on-site position based in San Antonio, TX. This role involves responding to customer inquiries via phone, email, and chat, providing clear and accurate information, and ensuring timely resolution of issues. The Customer Support professional will troubleshoot basic technical problems, escalate complex cases when needed, and document interactions in the support system. Daily responsibilities include maintaining a high level of customer satisfaction, collaborating with internal teams to resolve recurring concerns, and identifying opportunities to improve support processes. The role also requires following company policies, meeting performance metrics, and contributing to a positive and professional service environment.

Qualifications

  • Strong Customer Support and Customer Satisfaction skills, with a focus on delivering clear, courteous, and solution-oriented service.
  • Excellent Interpersonal Skills, including the ability to communicate effectively with diverse customers and team members.
  • Ability to provide Technical Support for common issues, with solid Analytical Skills to troubleshoot and resolve problems efficiently.
  • Effective written and verbal communication skills, with attention to detail and accurate documentation of customer interactions.
  • Ability to work on-site in San Antonio, TX, manage time effectively, and meet individual and team performance goals.
  • Prior experience in customer service or help desk environments preferred; experience in staffing or professional services is a plus.
  • High school diploma or equivalent required; post-secondary education or relevant certifications in customer service or IT support are advantageous.

Apply