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Customer Satisfaction Manager Jobs (NOW HIRING)

Shannon Health

Pharmacy Manager

San Angelo, TX

$63.75 - $75/hr

Under the direction of the Director of Pharmacy, the Manager will oversee Clinic drug distribution, Home Infusion, and monitor workflow within Shannon Pharmacy to optimize customer satisfaction.

Shannon Health

Pharmacy Manager

San Angelo, TX · On-site

$63.75 - $75/hr

Under the direction of the Director of Pharmacy, the Manager will oversee Clinic drug distribution, Home Infusion, and monitor workflow within Shannon Pharmacy to optimize customer satisfaction.

Shannon Medical Center

Pharmacy Manager

San Angelo, TX

$63.75 - $75/hr

Under the direction of the Director of Pharmacy, the Manager will oversee Clinic drug distribution, Home Infusion, and monitor workflow within Shannon Pharmacy to optimize customer satisfaction.

Shannon Health

Pharmacy Manager

San Angelo, TX · On-site

$63.75 - $75/hr

Under the direction of the Director of Pharmacy, the Manager will oversee Clinic drug distribution, Home Infusion, and monitor workflow within Shannon Pharmacy to optimize customer satisfaction.

VP Management

Guest Satisfaction Specialist

Princeton, WV · On-site

$13.25 - $17.50/hr

... with management to maintain the highest level of customer satisfaction. Compensation & Benefits: * Competitive salary * Opportunities for advancement within the company * Comprehensive benefits ...

VP Management

Guest Satisfaction Specialist

Princeton, WV

$13.25 - $17.50/hr

... management to maintain the highest level of customer satisfaction. Compensation & Benefits: • Competitive salary • Opportunities for advancement within the company • Comprehensive benefits ...

EnerSys

Customer Service Manager

Largo, FL

This role is responsible for overseeing customer support operations, order management, customer satisfaction, complaint resolution, and service performance while establishing processes and ...

VP Management

Guest Satisfaction Specialist

Princeton, WV · On-site

$13.25 - $17.50/hr

... management to maintain the highest level of customer satisfaction. Compensation & Benefits: • Competitive salary • Opportunities for advancement within the company • Comprehensive benefits ...

Customer Service Manager

Be Seen First

Account Manager

Glen Ellyn, IL · On-site

$52K - $58K/yr

... customer satisfaction. * Collaborate closely with customers to understand their needs, provide ... Manage the order process from start to finish, ensuring accurate and timely entry of customer ...

Podium

AI Customer Success Manager - SMB

Lehi, UT

You will ensure customer satisfaction, manage product adoption, and effectively accelerate value for our customers. What you will be doing: * Serve as the primary post-sales point of contact for a ...

TekSky

Store manager

Southfield, MI · On-site

The Store Manager will be responsible for overseeing daily store operations, ensuring customer satisfaction, managing staff, and maintaining inventory. Additional responsibilities include ...

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Customer Satisfaction Manager information

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How much do customer satisfaction manager jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer satisfaction manager in the United States is $26.35, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $32.69 per hour, depending on experience, location, and employer.

What skills do you need to be a customer satisfaction manager?

A customer satisfaction manager needs strong communication, problem-solving, and interpersonal skills to effectively address customer concerns and improve service quality. They should also have experience with data analysis, customer feedback tools, and conflict resolution, often requiring leadership abilities and a focus on customer-centric strategies.

What does a customer satisfaction manager do?

A Customer Satisfaction Manager is responsible for ensuring that customers are happy with a company's products or services. They gather and analyze customer feedback, resolve complaints, and work with different departments to improve the overall customer experience. Their goal is to increase customer loyalty, address concerns efficiently, and implement strategies that lead to higher customer satisfaction ratings. This role often involves monitoring satisfaction metrics, training staff, and developing policies to enhance service quality.

What is the difference between Customer Satisfaction Manager vs Customer Service Supervisor?

AspectCustomer Satisfaction ManagerCustomer Service Supervisor
ResponsibilitiesOversees customer satisfaction strategies, analyzes feedback, implements improvementsManages daily customer service team operations, handles escalations
Required SkillsCustomer experience analysis, leadership, communicationTeam management, conflict resolution, communication
Work EnvironmentStrategic planning, cross-department collaborationFrontline customer service, team supervision
Common CertificationsCustomer service certifications, leadership trainingCustomer service certifications, team management courses

The Customer Satisfaction Manager focuses on developing strategies to improve overall customer satisfaction and analyzing feedback data, while the Customer Service Supervisor manages daily team operations and handles customer issues directly. Both roles require strong communication skills and customer service knowledge, but the manager role is more strategic, whereas the supervisor role is more operational.

What are the key skills and qualifications needed to thrive as a customer satisfaction manager, and why are they important?

To thrive as a Customer Satisfaction Manager, you need expertise in customer service management, data analysis, and a background in business or communications, often supported by a relevant bachelor's degree. Familiarity with CRM systems, customer feedback platforms, and data analytics tools is typically required. Exceptional communication, problem-solving, and leadership abilities help build strong client relationships and motivate teams. These skills and qualities are vital for improving customer experiences, driving loyalty, and supporting overall business success.

How does a customer satisfaction manager typically collaborate with other departments to improve the customer experience?

A Customer Satisfaction Manager frequently works cross-functionally with teams such as sales, customer support, product development, and marketing. By gathering and analyzing customer feedback, they identify areas for improvement, then coordinate with these departments to implement solutions that enhance the overall customer journey. Regular meetings, data sharing, and collaborative problem-solving are key aspects of this process, ensuring that customer insights are integrated into business strategies. This collaboration not only helps resolve current issues but also drives long-term improvements in customer satisfaction.
More about Customer Satisfaction Manager jobs
What cities are hiring for Customer Satisfaction Manager jobs? Cities with the most Customer Satisfaction Manager job openings:
What are the most commonly searched types of Customer Satisfaction jobs? The most popular types of Customer Satisfaction jobs are:
Who are the top companies hiring for Customer Satisfaction Manager jobs? The top employers for Customer Satisfaction Manager jobs are:
What states have the most Customer Satisfaction Manager jobs? States with the most job openings for Customer Satisfaction Manager jobs include:
What job categories do people searching Customer Satisfaction Manager jobs look for? The top searched job categories for Customer Satisfaction Manager jobs are:
Customer Satisfaction Manager jobs near you
Infographic showing various Customer Satisfaction Manager job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $54,806 per year, or $26.3 per hour.

Pharmacy Manager

Shannon Health

San Angelo, TX

$63.75 - $75/hr

Full-time

Re-posted 26 days ago

Job description

Job Summary

Manager of the Outpatient Pharmacy will oversee the day-to-day operations of the Pharmacy.  Manager will serve as the Pharmacist-in-charge (PIC).  Under the direction of the Director of Pharmacy, the Manager will oversee Clinic drug distribution, Home Infusion, and monitor workflow within Shannon Pharmacy to optimize customer satisfaction.  Manager will be responsible for bi-annual inventory and, for complying with Texas State Board of Pharmacy rules and regulations. Manager will help ensure that Shannon Pharmacy is supporting strategic initiatives that support Shannon’s overall strategic initiatives.

Qualifications

Education

  • Required
    • High School Diploma, GED, or equivalent
    • Bachelor’s degree in Pharmacy
  • Preferred
    • Doctorate degree in Pharmacy

Experience:

  • Required
    • Five years of experience in a Retail setting

Certification/Licensure:

  • Required
    • Texas State Board of Pharmacy (TSBP)

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