Copilot CRM, located in Ferndale, Washington, is seeking a Customer Experience Associate. This role is vital in ensuring customer satisfaction by bridging sales and support functions. The ideal ...
Copilot CRM, located in Ferndale, Washington, is seeking a Customer Experience Associate. This role is vital in ensuring customer satisfaction by bridging sales and support functions. The ideal ...
Manages and monitors customer satisfaction day to day and formally (customer surveys, self assessments, complaint management, problem resolution, satisfaction management). * Communicates frequently ...
Manages and monitors customer satisfaction day to day and formally (customer surveys, self assessments, complaint management, problem resolution, satisfaction management). * Communicates frequently ...
Manages and monitors customer satisfaction day to day and formally (customer surveys, self assessments, complaint management, problem resolution, satisfaction management). * Communicates frequently ...
Manages and monitors customer satisfaction day to day and formally (customer surveys, self assessments, complaint management, problem resolution, satisfaction management). * Communicates frequently ...
AI Customer Success Manager - SMB
Lehi, UT · On-site
You will ensure customer satisfaction, manage product adoption, and effectively accelerate value for our customers. What you will be doing: * Serve as the primary post-sales point of contact for a ...
AI Customer Success Manager - SMB
Lehi, UT · On-site
You will ensure customer satisfaction, manage product adoption, and effectively accelerate value for our customers. What you will be doing: * Serve as the primary post-sales point of contact for a ...
Operations Manager
Tuckahoe, NY · On-site
$1.2K - $1.6K/wk
Be part of a company that values quality, customer satisfaction, and team collaboration in Tuckahoe ... Manage and coordinate installation schedules and team assignments. * Conduct site inspections to ...
Quick apply
Operations Manager
Tuckahoe, NY · On-site
$1.2K - $1.6K/wk
Be part of a company that values quality, customer satisfaction, and team collaboration in Tuckahoe ... Manage and coordinate installation schedules and team assignments. * Conduct site inspections to ...
Branch Operations Manager
Everett, WA · On-site
We are seeking a Branch Operations Manager to oversee daily operations, drive customer satisfaction, manage teams, and ensure safe and efficient execution of business objectives. This is an ...
Branch Operations Manager
Everett, WA · On-site
We are seeking a Branch Operations Manager to oversee daily operations, drive customer satisfaction, manage teams, and ensure safe and efficient execution of business objectives. This is an ...
Automotive Customer Experience Manager
Dallas, TX · On-site
$80K/yr
Customer Satisfaction and CSI Management * Serve as the dealership's ambassador for customer satisfaction. * Educate customers on the importance of manufacturer satisfaction surveys. * Monitor ...
Automotive Customer Experience Manager
Dallas, TX · On-site
$80K/yr
Customer Satisfaction and CSI Management * Serve as the dealership's ambassador for customer satisfaction. * Educate customers on the importance of manufacturer satisfaction surveys. * Monitor ...
Automotive Customer Experience Manager
Dallas, TX · On-site
$80K/yr
Customer Satisfaction and CSI Management * Serve as the dealership's ambassador for customer satisfaction. * Educate customers on the importance of manufacturer satisfaction surveys. * Monitor ...
Automotive Customer Experience Manager
Dallas, TX · On-site
$80K/yr
Customer Satisfaction and CSI Management * Serve as the dealership's ambassador for customer satisfaction. * Educate customers on the importance of manufacturer satisfaction surveys. * Monitor ...
Customer Service Representative
Houston, TX · On-site
$15 - $17/hr
The Customer Service Representative plays a critical role in ensuring customer satisfaction by providing timely, accurate, and courteous assistance. This position involves managing customer inquiries ...
Customer Service Representative
Houston, TX · On-site
$15 - $17/hr
The Customer Service Representative plays a critical role in ensuring customer satisfaction by providing timely, accurate, and courteous assistance. This position involves managing customer inquiries ...
Customer Service Representative
Houston, TX · On-site
$15 - $18/hr
The Customer Service Representative plays a critical role in ensuring customer satisfaction by providing timely, accurate, and courteous assistance. This position involves managing customer inquiries ...
Customer Service Representative
Houston, TX · On-site
$15 - $18/hr
The Customer Service Representative plays a critical role in ensuring customer satisfaction by providing timely, accurate, and courteous assistance. This position involves managing customer inquiries ...
The Customer Success Manager (CSM) is responsible for building and maintaining strong relationships within assigned accounts ensuring high levels of customer satisfaction and recognition of ROI ...
The Customer Success Manager (CSM) is responsible for building and maintaining strong relationships within assigned accounts ensuring high levels of customer satisfaction and recognition of ROI ...
Customer Relations Manager
Bentonville, AR · On-site
Monitor customer satisfaction metrics and prepare regular reports for management. * Train and support staff on best practices for customer service and relationship management. * Identify ...
Customer Relations Manager
Bentonville, AR · On-site
Monitor customer satisfaction metrics and prepare regular reports for management. * Train and support staff on best practices for customer service and relationship management. * Identify ...
Customer Success Manager
Woodbury, NY · On-site
$90K - $130K/yr
The Customer Success Manager will apply knowledge, experience, interpersonal skills and ... Their actions ensure customer satisfaction, fulfilment and retention. They advocate on behalf of ...
Quick apply
Customer Success Manager
Woodbury, NY · On-site
$90K - $130K/yr
The Customer Success Manager will apply knowledge, experience, interpersonal skills and ... Their actions ensure customer satisfaction, fulfilment and retention. They advocate on behalf of ...
Customer Success Manager
Glendale, CA · On-site
$55K - $70K/yr
Deliver exceptional customer satisfaction through proactive communication and reliable support. * Collaborate cross-functionally with internal teams-including support, management, and sales-to ...
Customer Success Manager
Glendale, CA · On-site
$55K - $70K/yr
Deliver exceptional customer satisfaction through proactive communication and reliable support. * Collaborate cross-functionally with internal teams-including support, management, and sales-to ...
Customer Support Manager
Tacoma, WA · On-site
$80K - $100K/yr
The Customer Support Manager leads post-sale customer support operations, including new equipment ... Track customer satisfaction, project timing, and budget performance Customer Support & Technical ...
Quick apply
Customer Support Manager
Tacoma, WA · On-site
$80K - $100K/yr
The Customer Support Manager leads post-sale customer support operations, including new equipment ... Track customer satisfaction, project timing, and budget performance Customer Support & Technical ...
Customer Success Manager
Apex, NC · On-site
$90K - $130K/yr
The Customer Success Manager will apply knowledge, experience, interpersonal skills and ... Their actions ensure customer satisfaction, fulfilment and retention. They advocate on behalf of ...
Quick apply
Customer Success Manager
Apex, NC · On-site
$90K - $130K/yr
The Customer Success Manager will apply knowledge, experience, interpersonal skills and ... Their actions ensure customer satisfaction, fulfilment and retention. They advocate on behalf of ...
The Customer Support Manager leads post-sale customer support operations, including new equipment ... Track customer satisfaction, project timing, and budget performance Customer Support & Technical ...
The Customer Support Manager leads post-sale customer support operations, including new equipment ... Track customer satisfaction, project timing, and budget performance Customer Support & Technical ...
Customer Support Manager
Tacoma, WA · On-site
$80K - $100K/yr
The Customer Support Manager leads post-sale customer support operations, including new equipment ... Track customer satisfaction, project timing, and budget performance Customer Support & Technical ...
Customer Support Manager
Tacoma, WA · On-site
$80K - $100K/yr
The Customer Support Manager leads post-sale customer support operations, including new equipment ... Track customer satisfaction, project timing, and budget performance Customer Support & Technical ...
You will ensure customer satisfaction, manage product adoption, and effectively accelerate value for our customers. You will be expected to travel up to 20% of the time. What you will be doing:
You will ensure customer satisfaction, manage product adoption, and effectively accelerate value for our customers. You will be expected to travel up to 20% of the time. What you will be doing:
You will ensure customer satisfaction, manage product adoption, and effectively accelerate value for our customers. You will be expected to travel up to 20% of the time. What you will be doing:
You will ensure customer satisfaction, manage product adoption, and effectively accelerate value for our customers. You will be expected to travel up to 20% of the time. What you will be doing:
Customer Satisfaction Manager information
See salary details
$9.38 - $13.44
5% of jobs
$17.15 is the 25th percentile. Wages below this are outliers.
$13.44 - $17.50
22% of jobs
The median wage is $20.87 / hr.
$17.50 - $21.57
28% of jobs
$21.57 - $25.63
15% of jobs
$28.85 is the 75th percentile. Wages above this are outliers.
$25.63 - $29.70
6% of jobs
$29.70 - $33.76
6% of jobs
$33.76 - $37.83
6% of jobs
$37.83 - $41.89
5% of jobs
$41.89 - $45.96
3% of jobs
$45.96 - $50.02
1% of jobs
$50.02 - $54.09
1% of jobs
$9
$26
$54
How much do customer satisfaction manager jobs pay per hour?
As of Jul 23, 2026, the average hourly pay for customer satisfaction manager in the United States is $26.35, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $32.69 per hour, depending on experience, location, and employer.
What does a Customer Satisfaction Manager do?
A Customer Satisfaction Manager is responsible for ensuring that customers are happy with a company's products or services. They gather and analyze customer feedback, resolve complaints, and work with different departments to improve the overall customer experience. Their goal is to increase customer loyalty, address concerns efficiently, and implement strategies that lead to higher customer satisfaction ratings. This role often involves monitoring satisfaction metrics, training staff, and developing policies to enhance service quality.
What jobs pay 4000 a week without a degree?
A Customer Satisfaction Manager typically earns less than $4,000 weekly, but some high-level sales, real estate, or entrepreneurial roles can reach or exceed that income without requiring a degree. These positions often rely on experience, sales skills, or business acumen and may involve commission or performance-based pay. However, such high earnings are uncommon and usually require significant expertise or a strong network.
What qualifications are needed for a CSM role?
A Customer Satisfaction Manager (CSM) typically needs a bachelor's degree in business, communications, or a related field. Relevant skills include strong communication, problem-solving, and customer service experience, often supported by familiarity with customer relationship management (CRM) tools. Certifications such as Certified Customer Service Professional (CCSP) can enhance qualifications.
What is the highest paying job in customer service?
The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools and strategies.
What is the role of a customer satisfaction manager?
A customer satisfaction manager oversees a company's efforts to meet customer expectations and improve service quality. They analyze customer feedback, develop strategies to enhance satisfaction, and collaborate with teams to implement improvements, often using tools like surveys and CRM systems. Strong communication and problem-solving skills are essential for this role.
What is the difference between Customer Satisfaction Manager vs Customer Service Supervisor?
| Aspect | Customer Satisfaction Manager | Customer Service Supervisor |
|---|---|---|
| Responsibilities | Oversees customer satisfaction strategies, analyzes feedback, implements improvements | Manages daily customer service team operations, handles escalations |
| Required Skills | Customer experience analysis, leadership, communication | Team management, conflict resolution, communication |
| Work Environment | Strategic planning, cross-department collaboration | Frontline customer service, team supervision |
| Common Certifications | Customer service certifications, leadership training | Customer service certifications, team management courses |
The Customer Satisfaction Manager focuses on developing strategies to improve overall customer satisfaction and analyzing feedback data, while the Customer Service Supervisor manages daily team operations and handles customer issues directly. Both roles require strong communication skills and customer service knowledge, but the manager role is more strategic, whereas the supervisor role is more operational.
What are the key skills and qualifications needed to thrive as a Customer Satisfaction Manager, and why are they important?
To thrive as a Customer Satisfaction Manager, you need expertise in customer service management, data analysis, and a background in business or communications, often supported by a relevant bachelor's degree. Familiarity with CRM systems, customer feedback platforms, and data analytics tools is typically required. Exceptional communication, problem-solving, and leadership abilities help build strong client relationships and motivate teams. These skills and qualities are vital for improving customer experiences, driving loyalty, and supporting overall business success.
How does a Customer Satisfaction Manager typically collaborate with other departments to improve the customer experience?
A Customer Satisfaction Manager frequently works cross-functionally with teams such as sales, customer support, product development, and marketing. By gathering and analyzing customer feedback, they identify areas for improvement, then coordinate with these departments to implement solutions that enhance the overall customer journey. Regular meetings, data sharing, and collaborative problem-solving are key aspects of this process, ensuring that customer insights are integrated into business strategies. This collaboration not only helps resolve current issues but also drives long-term improvements in customer satisfaction.
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Full-time
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Job description
Copilot CRM, located in Ferndale, Washington, is seeking a Customer Experience Associate. This role is vital in ensuring customer satisfaction by bridging sales and support functions. The ideal candidate will thrive in a dynamic environment, assisting customers at various stages of their journey while proactively checking in to drive engagement. Experience in customer service and familiarity with CRM tools are essential, and successful candidates will possess excellent communication skills. #J-18808-Ljbffr