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Customer Manager Job Jobs (NOW HIRING)

Acosta

Customer Manager

Grand Rapids, MI · On-site

$65K - $75K/yr

Join our team as a Customer Manager (SpartanNash) and take charge of managing our principals' business within designated customer accounts. Responsibilities * Achieve Sales Goals : Deliver principals ...

Acosta

Customer Manager

Madison, WI · On-site

Join our team as a Customer Manager and take charge of managing our principals' business within designated customer accounts. Preferred locations for applicants to reside in: Madison, WI; Milwaukee ...

Reed

Overview We're looking for a high-energy, commercially minded Customer Growth Manager to help scale Reed.ai's customer base and maximise platform engagement. Your mission will be to drive adoption ...

Acosta

Customer Manager (Natural Channel)

Oak Brook, IL · On-site

$57K - $71K/yr

Join our team as a Customer Manager and take charge of managing our principals' business within designated customer accounts. We are looking for experience in the natural / organic foods channel.

Acosta

Customer Manager (Natural Channel)

Portland, OR · On-site

$65K - $66K/yr

Join our team as a Customer Manager for the Natural Channel and take charge of managing our principals' business within designated customer accounts. Responsibilities Here's what you'll be doing:

Acosta

Customer Manager (Natural Channel)

Seattle, WA · On-site

$66K - $68K/yr

Join our team as a Customer Manager for the Natural Channel and take charge of managing our principals' business within designated customer accounts. Responsibilities Here's what you'll be doing:

Acosta

Customer Manager (C-Store)

Houston, TX · On-site

Join our team as a Customer Manager (C-Store) and take charge of managing our principals' business within designated customer accounts. Acosta is a part of Acosta Group - a collective of the industry ...

PCS Software Inc

Manager, Customer Support

Houston, TX · On-site

$90K - $110K/yr

Manager, Customer Support Location: Houston, Texas metro area candidates only (onsite 2-days a week -- hybrid work environment) Immediate Supervisor: Chief Customer Officer Travel: Up to 20% travel ...

Ra

Customer Analytic Manager

Minneapolis, MN

Job Title: Customer Analytics Manager Job Location: Anywhere in USA, Minneapolis, MN, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the ...

Ra

Customer Analytic Manager

Austin, TX

Customer Analytics Manager Job Location: Anywhere in USA, Austin, TX, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media ...

Ra

Customer Analytic Manager

Los Angeles, CA

Customer Analytics Manager Job Location: Anywhere in USA, Los Angeles, California, United States Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the ...

Polymarket

Manager, Customer Experience

New York, NY · On-site

You'll manage and scale our team of CX Specialists, the owners of our customer experience, taking a small existing crew and growing it into a 24/7 global operation. Your specialists aren't ticket ...

Ra

Customer Analytic Manager

Boston, MA

Customer Analytics Manager Job Location: Anywhere in USA, Boston, MA, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media ...

Warp

Customer Activations Manager

New York, NY · On-site

$100K - $160K/yr

About The Role We're hiring a Customer Activations Manager to own the entire customer journey from signed contract through onboarding graduation. You'll report to the Head of Customer Success. Every ...

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Customer Manager Job information

See salary details

$33K

$66.1K

$107K

How much do customer manager job jobs pay per year?

As of Aug 5, 2026, the average yearly pay for customer manager job in the United States is $66,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $78,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Manager Job vs Customer Service Supervisor?

AspectCustomer Manager JobCustomer Service Supervisor
ResponsibilitiesOversees customer relationships, develops strategies to improve satisfaction, manages key accountsSupervises customer service team, handles escalations, ensures team meets service standards
Required SkillsCustomer relationship management, communication, strategic planningLeadership, conflict resolution, team management
Work EnvironmentOffice-based, client-facing, strategic focusCall centers, retail, or service centers, team supervision
CertificationsCustomer service certifications, CRM software knowledgeCustomer service certifications, leadership training

The Customer Manager Job focuses on building and maintaining customer relationships and strategic planning, while the Customer Service Supervisor primarily manages the customer service team and handles daily operations. Both roles require customer service skills and certifications, but differ in scope and responsibilities.

More about Customer Manager Job jobs
What cities are hiring for Customer Manager Job jobs? Cities with the most Customer Manager Job job openings:
What are the most commonly searched types of Customer Job jobs? The most popular types of Customer Job jobs are:
What job categories do people searching Customer Manager Job jobs look for? The top searched job categories for Customer Manager Job jobs are:
Customer Manager Job jobs near you
Infographic showing various Customer Manager Job job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $66,102 per year, or $31.8 per hour.

Customer Manager

Acosta

Grand Rapids, MI • On-site

$65K - $75K/yr

Full-time

Re-posted 9 days ago

Acosta rating

6.3

Company rating: 6.3 out of 10

Based on 136 frontline employees who took The Breakroom Quiz

35th of 50 rated marketing agency

Job description


Are you a dynamic professional with a passion for driving sales and market share growth?
Join our team as a Customer Manager (SpartanNash) and take charge of managing our principals' business within designated customer accounts.
Responsibilities
  • Achieve Sales Goals: Deliver principals' objectives, including volume and sales fundamentals such as merchandising, assortment, pricing, and shelving goals at the assigned customers, all at the lowest cost.
  • Strategic Planning: Develop a comprehensive Customer Business Plan that aligns with the principals' business priorities and drives long-term success.
  • Client Engagement: Personally call on all decision-makers at the customer to present and sell business plans, programs, and concepts that enhance business results.
  • Cost Management: Achieve results at the lowest possible selling cost while maximizing company revenue through brokerage, commissions, bonuses, contest earnings, and more. Oversee all manufacturers' expenditures at the customer.
  • In-Store Presence: Ensure a competitively superior in-store presence in the assigned stores by calling on headquarters, supervisors, and other customer operations personnel for both direct and indirect customers.
  • Trade Marketing: Manage manufacturers' trade marketing funds, process direct shipments via the Sales Support Coordinator, and leverage data to sell concepts to the customer.
  • Budget Adherence: Operate within the designated budget, ensuring efficient use of resources.
  • Proactive Communication: Maintain open lines of communication with key principals to ensure alignment and collaboration.
  • Retail Initiatives: Collaborate with Retail Sales Managers on major retail initiatives, including new product introductions, selling drives, and contests.
  • Market Knowledge: Utilize your knowledge of the customer, market, and principal to involve marketing, technology, and administrative resources in achieving objectives.
  • Timely Information Sharing: Provide timely information on selling priorities to Retail Sales Managers, supervisors, and shared resources in marketing, technology, and administration.
  • Team Collaboration: Share information and customer/principal insights with team members to build organizational capacity and drive collective success.
  • Technology Utilization: Utilize computer systems and technology to achieve the objectives of the Customer Business Plan and continuously develop and maintain skill levels to support the use of Acosta communication systems.
  • Feedback and Improvement: Provide feedback to the Team Leader and/or General Manager on ways to build organizational capacity and improve business operations.
  • Special Projects: Complete special projects as requested, contributing to the overall success of the team.

Qualifications
  • Education: Bachelor of Arts Degree or equivalent work experience.
  • Experience: A minimum of six months of relevant experience in retail (CPG industry), marketing, space management, and/or resets. Sales administration or finance experience is preferred.
  • Technical Skills: Expertise in Microsoft software, including PowerPoint, Excel, Word, and Outlook, along with thorough knowledge of web-based applications. Excellent presentation and communication skills are a must.
  • Project Management: Ability to handle multiple projects simultaneously with strong organizational skills.

Join us and be part of a team that values strategic thinking, proactive communication, and a commitment to achieving sales excellence. Apply today to make a significant impact as a Customer Manager!
#DiscoverYourPath
About Us
Acosta is a part of Acosta Group - a collective of the industry's most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.
Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in the world of omnichannel shopping. Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world.
But it's not just about what we do - it's about who we are. With a team of over 20,000 associates, we're a community of forward-thinking, value-driven professionals committed to an unmatched level of trust and transparency in the industry. And, we understand the importance of work-life balance, which is why many of our field roles provide our associates with flexible scheduling options. Join us and be a part of a team that values growth and making a real impact for our clients, retail partners and their customers.
Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.
The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)
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What Acosta employees say

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About Acosta

Sourced by ZipRecruiter

We are the sales and marketing powerhouse behind the most recognized brands. Many of our relationships originated over 50 years ago and continue to thrive today due to the exceptional value and client service we provide. In addition to having long-standing relationships with high-profile brands and we also enjoy partnerships with leading retailers Kroger, Walmart, Costco, and PetSmart and brands including P&G, Kraft-Heinz, Campbell's, Coca-Cola.

Industry

Marketing and retail

Company size

10,000+ Employees

Headquarters location

Jacksonville, FL, US

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