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Customer Management Jobs (NOW HIRING)

Jobgether

Senior Manager, Customer Success Management

$150K/yr

The position combines people leadership, operational excellence, data-driven decision-making, and strategic customer management. You will work closely with Sales, Product, Marketing, and other cross ...

Garrett Motion

Customer Desk Specialist

Plymouth, MI · On-site

$16.25 - $21.50/hr

They will work with Regional Demand Planning Manager, Statistical Analyst, Reporting, Product Life Cycle Planner & Customer Management Team for aligning the demand volumes and secure a robust short ...

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How much do customer management jobs pay per year?

As of Sep 11, 2026, the average yearly pay for customer management in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is customer management?

Customer management refers to the strategies, practices, and tools that businesses use to oversee and improve their interactions with customers. It involves building and maintaining strong relationships, addressing customer needs, solving problems, and ensuring customer satisfaction throughout the entire customer lifecycle. Effective customer management can lead to increased loyalty, repeat business, and positive word-of-mouth, which are crucial for long-term success. This process often utilizes customer relationship management (CRM) software to organize and analyze customer information.

What are the key skills and qualifications needed to thrive in customer management?

To thrive in Customer Management, you need strong interpersonal skills, problem-solving abilities, and a background in business or communications, often supported by a relevant degree or experience. Familiarity with customer relationship management (CRM) software, data analysis tools, and ticketing systems is typically required. Exceptional listening, conflict resolution, and adaptability help professionals build lasting customer relationships and handle challenging situations effectively. These skills are crucial for driving customer satisfaction, retention, and overall business success.

How does a customer management professional typically collaborate with other departments to improve the customer experience?

Customer Management professionals regularly work with teams across sales, marketing, product development, and technical support to ensure seamless service delivery. They act as the voice of the customer, sharing feedback and insights that can help shape product features or refine service processes. Effective collaboration often involves participating in cross-functional meetings, coordinating resolution of customer issues, and developing initiatives that enhance customer satisfaction. This role requires strong communication skills and a proactive approach to building relationships with colleagues in different departments.
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Customer Management jobs near you
Infographic showing various Customer Management job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Customer Management Specialist

Morgantown, WV • On-site

Arias Agency
Finance and Insurance • 201 - 500 employees
Learn more about Arias Agencyexternal

$45K - $86K/yr

Full-time

Medical, Life

Re-posted 2 days ago

Key responsibilities

  • Ensure a high level of service and satisfaction by matching client needs to products and services.

  • Perform daily tasks such as inbound/outbound calls, scheduling appointments, conducting client policy reviews, data entry, and servicing requested benefits.

  • Manage workflow and organize tasks independently to support client service operations.

Job description

Company Description

International company with over 65 years of service working privately with over 20,000 unions, credit unions, and associations in the US alone. Are you looking for a new career path? One that will give you more control and the opportunity to finally build something for yourself that you can feel passionate about? We have just the opportunity for you! We have had double digit growth for the last 7 years. As other companies downsize, our company continues to experience growth. We are looking to staff our newest office located in Canonsburg, PA. Looking for independent, driven individuals who can organize and manage their own process and workflow. All individuals will be trained (Paid Training) before starting the position full time. We foster an environment of teamwork, ownership and involvement to support a healthy and positive workforce. We're only looking for the best candidates with a great attitude, who are passionate about helping others. Our Company offers an amazing career opportunity.

Job Description

Our growing office for labor union benefits is looking to add multiple Customer Management Specialist positions to our Morgantown office location. The Customer Management Specialist is responsible for ensuring a high level of service and satisfaction while matching client needs to products and services. Daily tasks include inbound/outbound calls, scheduling new appointments, client policy reviews, data entry, and servicing requested benefits. This is a full time position with great weekly hours.

Qualifications

We are looking for qualified candidates who can meet the following requirements: Maintain an upbeat, positive and enthusiastic attitude. Able to work as an individual as well as in a group setting Must be able to multitask. Strong organizational skills. High school diploma or equivalent is preferred Highly self-motivated & driven Passionate about making a difference in people's lives Entrepreneurial spirit/Self-starter, ability to work in a fast paced environment Excellent Communication/interpersonal skills Great Customer Service Skills Ability to prioritize and execute on plan Possess a genuine willingness to learn, be intuitive and resourceful and be coachable Must be willing to expand and grow with our company, and are not afraid to take that extra step to become leaders We are seeking a select group of leaders, entrepreneurs, and high achievers eager to jump-start their sales career with a fast-paced, stable, and internationally growing company; candidates that are fun, energetic and team players that want to make a substantial amount of money. YOU control the time that you put in. We have an excellent mentorship program where you have access to people that are making 6 figure plus income a year in the business teaching you on how to do just that. If you meet our qualifications and are ready to build a rewarding new career for yourself, Email your Resume & Contact Information(Full Name & Phone Number) to schedule an interview.

Additional Information

Job Snapshot Average Pay $45,000.00 - $86,400.00 /Year Other Pay Dependent on Position Employment Type Full-Time Job Type Management

Benefits

 Health and Life insurance provided

 Extensive compensation package

Opportunities for fast career growth

 Stock options

 Residual income

Retail, Customer Service Education Not Specified Experience Not Specified Manages Others Not Specified Industry Consulting, Retail, Security Required Travel Not Specified All your information will be kept confidential according to EEO guidelines.

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