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Customer Management Jobs (NOW HIRING)

This position is an exceptional introduction to strategic customer management and technical relationship development, as there is plenty of room to grow and learn from outstanding individuals in the ...

Interface with Customer Management at each location (Quality, Materials, Engineering, Warranty etc.). * Develop regional quality strategies aligned with corporate objectives * Facilitate ...

Specialist, Client Management

Chicago, IL ยท On-site

$70K - $80K/yr

Specialist, Client Management Influential is looking for an experienced Specialist, Client Management. The ideal candidate will learn how we execute campaigns, working closely with our Client and ...

Support internal team members and share best practices to ensure that Customer Success team goals are met About You: * 3-6+ years of customer management/vendor management experience ideally with some ...

Basic computer proficiency including familiarity with customer management software. * Ability to handle multiple tasks and work in a fast-paced environment. Preferred Qualifications: * Experience ...

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale - across every customer ...

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Customer Management information

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$24.5K

$58K

$101K

How much do customer management jobs pay per year?

As of Sep 13, 2026, the average yearly pay for customer management in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is customer management?

Customer management refers to the strategies, practices, and tools that businesses use to oversee and improve their interactions with customers. It involves building and maintaining strong relationships, addressing customer needs, solving problems, and ensuring customer satisfaction throughout the entire customer lifecycle. Effective customer management can lead to increased loyalty, repeat business, and positive word-of-mouth, which are crucial for long-term success. This process often utilizes customer relationship management (CRM) software to organize and analyze customer information.

What are the key skills and qualifications needed to thrive in customer management?

To thrive in Customer Management, you need strong interpersonal skills, problem-solving abilities, and a background in business or communications, often supported by a relevant degree or experience. Familiarity with customer relationship management (CRM) software, data analysis tools, and ticketing systems is typically required. Exceptional listening, conflict resolution, and adaptability help professionals build lasting customer relationships and handle challenging situations effectively. These skills are crucial for driving customer satisfaction, retention, and overall business success.

How does a customer management professional typically collaborate with other departments to improve the customer experience?

Customer Management professionals regularly work with teams across sales, marketing, product development, and technical support to ensure seamless service delivery. They act as the voice of the customer, sharing feedback and insights that can help shape product features or refine service processes. Effective collaboration often involves participating in cross-functional meetings, coordinating resolution of customer issues, and developing initiatives that enhance customer satisfaction. This role requires strong communication skills and a proactive approach to building relationships with colleagues in different departments.
More about Customer Management jobs

What cities are hiring for Customer Management jobs?

Cities with the most Customer Management job openings:

What are the most commonly searched types of Customer Management jobs?

The most popular types of Customer Management jobs are:

What states have the most Customer Management jobs?

States with the most job openings for Customer Management jobs include:

Infographic showing various Customer Management job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Customer Service Representative/ Data Entry

Rochester, NY โ€ข On-site

$20 - $23/hr

Part-time

Re-posted 2 days ago


Job description


Job Summary
We are seeking a Customer Service Representative/ DATA Entry to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. 
Responsibilities 
  • Receive and respond to inbound calls and emails 
  • Use best practices in customer service techniques to develop rapport and build relationships with customers
  • Data entry for orders and quotes. Emailing quote or order acknowledgment 
  • Attend trainings to maintain up-to-date skills and knowledge
Qualifications
  • High school diploma/GED
  • Previous experience as a Customer Service Representative or in a similar role is preferred 
  • Comfortable using computers and customer management software
  • Excellent phone and verbal communication skills
  • Understanding of active listening techniques
  • Ability to work well with others under pressure