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Customer Management Jobs (NOW HIRING)

Customer Service Representative

Dallas, TX ยท On-site

$14.75 - $20.25/hr

Comfortable using computers and customer management software * Excellent phone and verbal ... communication skills * Understanding of active listening techniques * Ability to work well under ...

Customer Care Associate

Miami, FL ยท On-site

$13.75 - $19.25/hr

BDC Operations Director, Controller/Office Manager Position Overview: As a Customer Care Associate at Bomnin Automotive , you will be the initial point of contact for customers, ensuring their ...

Customer Manager General Information Company: ACO-US Location: SANTA ROSA, California, 95401 Ref ... Minimum six months of relevant retail, CPG, marketing, space management, or reset experience; sales ...

Customer Service Representative

Holland, OH ยท On-site

$13.75 - $18.75/hr

Ability to manage multiple tasks in a fast-paced environment * Professional demeanor and customer-focused mindset * Basic proficiency with computer systems and customer management tools Additional ...

Customer Manager General Information Company: ACO-US Location: SANTA ROSA, California, 95401 Ref ... Minimum six months of relevant retail, CPG, marketing, space management, or reset experience; sales ...

Primary Responsibilities Team Leadership & Management * Manage, coach, and develop a small team of Customer Success professionals while remaining actively involved with customers. * Lead by example ...

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Customer Management information

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$24.5K

$58K

$101K

How much do customer management jobs pay per year?

As of Sep 13, 2026, the average yearly pay for customer management in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is customer management?

Customer management refers to the strategies, practices, and tools that businesses use to oversee and improve their interactions with customers. It involves building and maintaining strong relationships, addressing customer needs, solving problems, and ensuring customer satisfaction throughout the entire customer lifecycle. Effective customer management can lead to increased loyalty, repeat business, and positive word-of-mouth, which are crucial for long-term success. This process often utilizes customer relationship management (CRM) software to organize and analyze customer information.

What are the key skills and qualifications needed to thrive in customer management?

To thrive in Customer Management, you need strong interpersonal skills, problem-solving abilities, and a background in business or communications, often supported by a relevant degree or experience. Familiarity with customer relationship management (CRM) software, data analysis tools, and ticketing systems is typically required. Exceptional listening, conflict resolution, and adaptability help professionals build lasting customer relationships and handle challenging situations effectively. These skills are crucial for driving customer satisfaction, retention, and overall business success.

How does a customer management professional typically collaborate with other departments to improve the customer experience?

Customer Management professionals regularly work with teams across sales, marketing, product development, and technical support to ensure seamless service delivery. They act as the voice of the customer, sharing feedback and insights that can help shape product features or refine service processes. Effective collaboration often involves participating in cross-functional meetings, coordinating resolution of customer issues, and developing initiatives that enhance customer satisfaction. This role requires strong communication skills and a proactive approach to building relationships with colleagues in different departments.
More about Customer Management jobs

What cities are hiring for Customer Management jobs?

Cities with the most Customer Management job openings:

What are the most commonly searched types of Customer Management jobs?

The most popular types of Customer Management jobs are:

What states have the most Customer Management jobs?

States with the most job openings for Customer Management jobs include:

Infographic showing various Customer Management job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Customer Service Representative

Dallas, TX โ€ข On-site

$14.75 - $20.25/hr

Full-time

PTO

Posted 10 days ago


Job description

Benefits/Perks
  • Competitive Compensation
  • Paid Time Off
  • Career Growth Opportunities
Job Summary
We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. 

Responsibilities 
  • Receive a high volume of inbound calls and emails 
  • Identify the reason for the customer’s call, collect relevant information, and provide solutions
  • Refer to premade scripts for a variety of customer service topics
  • Use best practices in customer service techniques to develop rapport and build relationships with customers
  • Document all customer interactions
  • Meet personal and team quotas
  • Attend trainings to maintain up-to-date skills and knowledge
Qualifications
  • High school diploma/GED
  • Previous experience as a Customer Service Representative or in a similar role is preferred 
  • Comfortable using computers and customer management software
  • Excellent phone and verbal communication skills
  • Understanding of active listening techniques
  • Ability to work well under pressure
  • Highly organized with the ability to prioritize projects and manage time effectively