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Customer Satisfaction Manager Jobs in Colorado (NOW HIRING)

Programmers.io

Customer Success Manager

Denver, CO · On-site

Manage client relationships and drive customer satisfaction. Key Requirements: * Client management * Strong communication skills * Onboarding experience * Problem solving * Cross-functional ...

Kinective

Customer Success Manager

Golden, CO · On-site

Develop and execute strategic account plans to drive customer satisfaction, retention, and ... Collaborate with product management and development teams to relay customer insights and contribute ...

Kinective

Customer Success Manager

Golden, CO · On-site

$70K - $85K/yr

Develop and execute strategic account plans to drive customer satisfaction, retention, and ... Collaborate with product management and development teams to relay customer insights and contribute ...

Charlotte's Web

Customer Care Manager

Louisville, CO

$85K - $92K/yr

The Customer Care Manager partners closely with cross-functional teams to improve customer ... Monitor team performance through established KPIs, including customer satisfaction, first contact ...

CFM Company

Customer Success Manager

Golden, CO · On-site

Customer Success Manager Ready to be a part of the company transforming FinTech and how the world ... Develop and execute strategic account plans to drive customer satisfaction, retention, and ...

Wendelta

Restaurant Manager

Starkville, CO · On-site

Build sales by promoting customer satisfaction. * Manages costs by monitoring crew prep, production, and procedures execution * Tracks waste levels by using established procedures and monitoring crew ...

Wendelta

Restaurant Manager

Wiggins, CO · On-site

Builds sales by promoting customer satisfaction. * Manages costs by monitoring crew prep, production, and procedures execution. * Tracks waste levels by using established procedures and monitoring ...

Comerser LLC

General Manager

Aurora, CO · On-site

Key Responsibilities: - Oversee all restaurant operations, including front-of-house and back-of-house activities - Ensure high standards of service quality and customer satisfaction - Manage staff ...

UNITI

Major Customer Success Mgr

Denver, CO · On-site

... customer satisfaction. * Articulate compelling product opportunities based on a deep real-time ... management · Ability to build compelling product use cases. · Ability to effectively resolve ...

Trustpilot

Senior Customer Success Manager

Denver, CO · On-site

$95K - $110K/yr

As a Senior Customer Success Manager, you are the strategic value owner and trusted advisor for ... Drive high customer satisfaction and advocacy, achieving strong Net Promoter Score (NPS) results ...

Comerser Hospitality

General Manager - Restaurant

Aurora, CO · On-site

$54K - $75K/yr

Key Responsibilities: - Oversee all restaurant operations, including front-of-house and back-of-house activities - Ensure high standards of service quality and customer satisfaction - Manage staff ...

Trustpilot

Senior Customer Success Manager

Denver, CO · On-site

$95K - $110K/yr

As a Senior Customer Success Manager, you are the strategic value owner and trusted advisor for ... Drive high customer satisfaction and advocacy, achieving strong Net Promoter Score (NPS) results ...

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Customer Satisfaction Manager information

See Colorado salary details

$9

$27

$56

How much do customer satisfaction manager jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer satisfaction manager in Colorado is $27.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $34.38 per hour, depending on experience, location, and employer.

What skills do you need to be a customer satisfaction manager?

A customer satisfaction manager needs strong communication, problem-solving, and interpersonal skills to effectively address customer concerns and improve service quality. They should also have experience with data analysis, customer feedback tools, and conflict resolution, often requiring leadership abilities and a focus on customer-centric strategies.

What does a customer satisfaction manager do?

A Customer Satisfaction Manager is responsible for ensuring that customers are happy with a company's products or services. They gather and analyze customer feedback, resolve complaints, and work with different departments to improve the overall customer experience. Their goal is to increase customer loyalty, address concerns efficiently, and implement strategies that lead to higher customer satisfaction ratings. This role often involves monitoring satisfaction metrics, training staff, and developing policies to enhance service quality.

What is the difference between Customer Satisfaction Manager vs Customer Service Supervisor?

AspectCustomer Satisfaction ManagerCustomer Service Supervisor
ResponsibilitiesOversees customer satisfaction strategies, analyzes feedback, implements improvementsManages daily customer service team operations, handles escalations
Required SkillsCustomer experience analysis, leadership, communicationTeam management, conflict resolution, communication
Work EnvironmentStrategic planning, cross-department collaborationFrontline customer service, team supervision
Common CertificationsCustomer service certifications, leadership trainingCustomer service certifications, team management courses

The Customer Satisfaction Manager focuses on developing strategies to improve overall customer satisfaction and analyzing feedback data, while the Customer Service Supervisor manages daily team operations and handles customer issues directly. Both roles require strong communication skills and customer service knowledge, but the manager role is more strategic, whereas the supervisor role is more operational.

What are the key skills and qualifications needed to thrive as a customer satisfaction manager, and why are they important?

To thrive as a Customer Satisfaction Manager, you need expertise in customer service management, data analysis, and a background in business or communications, often supported by a relevant bachelor's degree. Familiarity with CRM systems, customer feedback platforms, and data analytics tools is typically required. Exceptional communication, problem-solving, and leadership abilities help build strong client relationships and motivate teams. These skills and qualities are vital for improving customer experiences, driving loyalty, and supporting overall business success.

How does a customer satisfaction manager typically collaborate with other departments to improve the customer experience?

A Customer Satisfaction Manager frequently works cross-functionally with teams such as sales, customer support, product development, and marketing. By gathering and analyzing customer feedback, they identify areas for improvement, then coordinate with these departments to implement solutions that enhance the overall customer journey. Regular meetings, data sharing, and collaborative problem-solving are key aspects of this process, ensuring that customer insights are integrated into business strategies. This collaboration not only helps resolve current issues but also drives long-term improvements in customer satisfaction.
What are popular job titles related to Customer Satisfaction Manager jobs in Colorado? For Customer Satisfaction Manager jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Customer Satisfaction Manager jobs in Colorado look for? The top searched job categories for Customer Satisfaction Manager jobs in Colorado are:
What cities in Colorado are hiring for Customer Satisfaction Manager jobs? Cities in Colorado with the most Customer Satisfaction Manager job openings:
Customer Satisfaction Manager jobs near you
Infographic showing various Customer Satisfaction Manager job openings in Colorado as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $57,630 per year, or $27.7 per hour.

Customer Success Manager

Programmers.io

Denver, CO • On-site

Contractor

Re-posted 24 days ago

Job description

Experience Required: 5–8+ years

Overview:
Manage client relationships and drive customer satisfaction.

Key Requirements:
• Client management
• Strong communication skills
• Onboarding experience
• Problem solving
• Cross-functional collaboration

Responsibilities:
• Manage accounts
• Drive adoption
• Monitor satisfaction
• Coordinate internally
• Support growth