ZipRecruiter

Log In

1

Customer Program Manager Jobs (NOW HIRING)

Johnson Service Group

Program Manager

Milpitas, CA · On-site

$90K - $110K/yr

  • Medical

  • Dental

  • Vision

This person will be the liaison between customers and manufacturing, ensuring successful program ... Manage all phases of customer program execution to ensure customer satisfaction. * Coordinate cross ...

Inserso

Program Manager

Chandler, AZ · On-site

The Program Manager will collaborate with team leads, customer stakeholders and contracting representatives, subcontracting partners, corporate department leads, and senior leadership to ensure the ...

kgs

Deputy Program Manager

Nashville, TN

$112K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Facilitate communication between the customer, program leadership, and delivery teams, ensuring ... Project Management Professional (PMP) certification or demonstrated progress toward obtaining ...

Vanguard EMS, Inc.

Program Manager

Beaverton, OR · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Manage cross-functional customer program teams and communicate program requirements on an on-going basis to functional and business management. * Ensure Vanguard management stays appropriately ...

Honeywell International, Inc.

Sr Program Manager

Phoenix, AZ · On-site

$109K - $109K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage and deliver customer programs within scope, schedule, and budget * Ensure alignment of customer programs with strategic objectives * Identify and mitigate program risks and issues

MacroFab

Program Manager

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

Program Manager MacroFab, Inc. | Houston, TX | On-Site | Business Development About MacroFab ... Headquartered in Houston, TX, MacroFab connects thousands of customers to a vetted network of ...

Alkegen

Program Manager

Detroit, MI · On-site

In this key role the Program Manager will laisse with the customer and several internal facing roles to coordinate design, development, validation, industrialization, commissioning, launch, and ...

POLYWOOD

Associate Program Manager

Syracuse, IN · On-site

Associate Program Manager Internal Opportunity for Current POLYWOOD Employees Full Time Syracuse, IN Turn complex customer programs into seamless execution and lasting retail partnerships. At ...

CompTech Computer Technologies

Program Manager

OR · On-site +1

  • Retirement

  • PTO

Program Manager Location: Dayton, OH (Hybrid) or Remote (based on business needs) **Must have ... The successful candidate is equally comfortable leading customer programs, mentoring teams, solving ...

ComputerCare

Technical Program Manager

Stockton, CA · On-site

$105K - $125K/yr

The Technical Program Manager serves as the primary operational liaison for assigned strategic ... Build trusted customer relationships through proactive communication, business reviews, and ...

Senior plc

Senior Program Manager

Burbank, CA

$124K - $124K/yr

  • Retirement

  • PTO

At SSP, we believe in building strong relationships with our customers, suppliers, and most ... The Senior Program Manager will manage and improve new and existing programs through excellent ...

Rieke Packaging Systems

Senior Program Manager

Simi Valley, CA · On-site

$119K - $120K/yr

PennAero is hiring a Senior Program Manager at our RSA Engineered Products company in Simi Valley ... We partner with customers to solve their most complex challenges, bringing technical depth and ...

previous page

Showing results 41-60

All JobsBusiness JobsCustomer Service JobsCustomer Service Manager JobsCustomer Program Manager Jobs

Customer Program Manager information

See salary details

$8

$54

$85

How much do customer program manager jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer program manager in the United States is $54.08, according to ZipRecruiter salary data. Most workers in this role earn between $36.06 and $69.47 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities are hiring for Customer Program Manager jobs?

Cities with the most Customer Program Manager job openings:

Who are the top companies hiring for Customer Program Manager jobs?

The top employers for Customer Program Manager jobs are:

What states have the most Customer Program Manager jobs?

States with the most job openings for Customer Program Manager jobs include:

Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $112,485 per year, or $54.1 per hour.

Program Manager

Johnson Service Group

Milpitas, CA • On-site

$90K - $110K/yr

Full-time

Medical, Dental, Vision

Posted 17 days ago

Job description

Johnson Service Group is looking for a Program Manager for one of their contract manufacturing clients in Milpitas. This person will be the liaison between customers and manufacturing, ensuring successful program execution, customer satisfaction, and account profitability while coordinating cross-functional teams to meet quality, schedule, and financial objectives.

Rate $90K-$110K

Plus benefits (90% paid by client- dependents as well)


Responsibilities:

  • Lead customer focus team meetings to drive action items and customer requirements.
  • Serve as the primary point of contact for assigned customer accounts and manufacturing sites.
  • Manage all phases of customer program execution to ensure customer satisfaction.
  • Coordinate cross-functional teams to meet customer schedules, quality standards, and business objectives.
  • Monitor key performance indicators (KPIs) and implement corrective actions as needed.
  • Identify and lead continuous improvement initiatives to reduce costs and improve operational efficiency.
  • Manage project plans to meet schedule, cost, and delivery targets.
  • Act as the SAP Super User for assigned areas of responsibility.
  • Ensure compliance with applicable regulations, customer requirements, and Quality Management System (ISO) standards.
  • Partner with business leaders and operations teams to resolve issues and deliver customer-focused solutions.
  • Support contract reviews and negotiations to strengthen strategic customer partnerships.
  • Prepare reports, forecasts, and business updates as required.
  • Lead Quarterly Business Reviews (QBRs) with customers.
  • Serve as the Voice of the Customer (VOC) within the organization.
  • Manage account profitability, backlog, revenue forecasting, Accounts Receivable (A/R), and Excess & Obsolete (E&O) inventory.
  • Perform additional duties and special projects as assigned.


Qualifications: 

  • Bachelor's degree in Business, Engineering, Finance, or related field, or equivalent experience.
  • 7+ years of experience in contract manufacturing or a high-tech environment (10+ preferred).
  • Previous Program Management experience required.
  • Experience with Lean, Six Sigma, CPI, CRM, and SAP preferred.
  • Strong leadership, communication, organizational, and relationship management skills with the ability to manage multiple priorities.


Company Description

Johnson Service Group, Inc. (JSG) is a North American leader in the staffing and consulting services industry, with over 40 years of experience investing in people and companies. We offer medical, dental, vision, life insurance options, 401(k), weekly pay, and more.

Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.

Johnson Service Group logo

About Johnson Service Group

Sourced by ZipRecruiter

Johnson Service Group, Inc. (JSG) is a leader in the staffing and consulting services industry, with over 39 years of experience investing in people and companies. We can be found locally in more than 30 offices throughout the United States and Canada and make connections throughout North America. JSG continues to work diligently to offer our clients and candidates world-class service and diversified offerings to fit their evolving needs. Which is why we have recently expanded our consulting services to include information technology consulting in addition to our wide array of staffing services.

Industry

Recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Westmont, IL, US

Year founded

1984

Social media

FacebookTwitter

View All Johnson Service Group Jobs