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Customer Program Manager Jobs (NOW HIRING)

Alpha Omega Integration

Program Manager

Arlington, VA · On-site

$126K - $190K/yr

Program Manager Clearance Required: DHS Public Trust EOD, US Citizen (Secret or above preferred ... Manage teams to ensure full compliance with corporate and customer systems and quality standards

NOVACES

Program Manager

Falls Church, VA · On-site

Meet with customer and contractor personnel to develop, review, and refine task plans and ... Minimum of three (3) years of program management experience supporting DoD military and/or civilian ...

Incora

Customer Program Specialist

Johnstown, PA

$16.75 - $22.25/hr

... managing backorders, RMA's, prioritization and order release, etc.), and ensure overall customer ... programs. * Incora offers 8 Paid Holidays with 2 additional Floating Holidays for all Full-Time ...

Sigma Defense

1687 - Program Manager

Mount Laurel, NJ · On-site

$140K - $160K/yr

Interface with customer program and technical stakeholders. * Effectively communicate project ... Collaborate across management and project teams to develop strategic plans and expand business ...

Nammo Defense System

Program Manager

Perry, FL

As a Program Manager based in our Tallahassee office, you will oversee the full lifecycle of solid ... You will serve as the primary interface with DoD customers and prime contractors, lead cross ...

Incora

Customer Program Specialist

Austin, TX

$16.75 - $22.25/hr

The Role The Customer Program Specialist is accountable for building and maintaining strong ... You will proactively manage customer accounts, investigate and resolve issues, support contract ...

Adecco

Program Manager

Carlsbad, CA

$33.65 - $38.46/hr

Here's a preview of what you'll be working on as a Program Manager: · Working in an office environment, you'll be making the magic happen by supporting the execution of customer programs across ...

Senior plc

Senior Program Manager

Burbank, CA · On-site

$123K - $124K/yr

At SSP, we believe in building strong relationships with our customers, suppliers, and most ... The Senior Program Manager will manage and improve new and existing programs through excellent ...

company1025

Program Manager

Shelbyville, IL · On-site

$100/hr

Description The program manager will assist in the launch of specific turbocharger programs. This ... Be comfortable and confident in leading the launch of customer programs from the starting pursuit ...

ScioTeq

Program Manager Avionics (2)

Duluth, GA · On-site

The Program Manager is the key point of contact between the customer and the organization for all existing development, production and long-term agreements. This person manages all phases of complex ...

Full Scope

Program Manager

Oxnard, CA · On-site

Serve as the primary interface and point of contact with Government customer program authorities ... Manage acquisition and employment of program/project resources and controls financial and ...

Magna

Program Manager

Auburn Hills, MI

Own and manage assigned programs across the full product lifecycle, including quoting, program ... Build strong customer relationships and represent Magna Electronics with professionalism ...

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All JobsCustomer Program Manager Jobs

Customer Program Manager information

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$8

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How much do customer program manager jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for customer program manager in the United States is $54.08, according to ZipRecruiter salary data. Most workers in this role earn between $36.06 and $69.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Program Manager, and why are they important?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a Customer Program Manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is a Customer Program Manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

More about Customer Program Manager jobs
What cities are hiring for Customer Program Manager jobs? Cities with the most Customer Program Manager job openings:
Who are the top companies hiring for Customer Program Manager jobs? The top employers for Customer Program Manager jobs are:
What states have the most Customer Program Manager jobs? States with the most job openings for Customer Program Manager jobs include:
Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in the United States as of May 2026, with employment types broken down into 78% Full Time, 21% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $112,485 per year, or $54.1 per hour.
Program Manager

Program Manager

Alpha Omega Integration

Arlington, VA • On-site

$126K - $190K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 10 days ago

Job description

Job Title: Program Manager
Clearance Required: DHS Public Trust EOD, US Citizen (Secret or above preferred)
Work Location: Hybrid - Arlington, VA & Remote (onsite 3 days a week minimum)
Alpha Omega is seeking a qualified Program Manager in support of our DHS customer. Program Manager will support an IT portfolio within a PMO for one of our clients. The selected candidate will, at a minimum, fulfill the responsibilities listed in the Responsibilities section.
Key Responsibilities:
  • Responsibilities include planning, leading, organizing, and managing multiple agile project teams to achieve a high level of performance and quality for clients
  • Manage large, complex enterprise-level portfolio of projects consisting of multiple Agile teams and/or requiring integration with other activities outside the scope of the Agile teams
  • Lead large diverse teams of technical, acquisition, financial, and Project Management staff.
  • Manage teams to ensure full compliance with corporate and customer systems and quality standards
  • Prefer recent experience and understanding of DHS and/or ICE IT environment, processes, and agile development methodologies as well as working within the DHS Systems Engineering Lifecycle (SELC).
  • Organize, direct, and manage all aspects of federal contract operational support functions involving multiple, inter-related project tasks
  • Assess issues and develop resolutions to meet productivity, quality, and client-satisfaction goals and objectives
  • Drive alignment between stakeholder groups and coordinate any cross-functional dependencies
  • Assess the scope and characteristics of each application, and assist in client requirements while managing a team in support of implementing the application
  • Demonstrated lifecycle acquisition Program Management experience in a federal environment.
  • Experience with requirements tools and tracking.

Required Qualifications:
Required Experience/Skills:
  • 10 -15 years as a Project/Program Manager
  • Experience collaborating with stakeholders at varied levels
  • Must be able to successfully complete the DHS security and suitability background check
  • Proven ability to use all Microsoft Office tools
  • Excellent customer service, attention to detail
  • Excellent oral and written communication skills
  • Must be able to work in a team environment
  • Excellent organizational skills
  • Ability to learn new systems and processes quickly
  • Proven ability to lead teams in an agile environment
  • Able to advise on how to utilize team members appropriately
  • Willingness to roll up sleeves and backfill for team as able.

Certifications:
  • Active Project Management Professional (PMP) certification is required.

Preferred Experience/Skills:
  • Proven track record of applying LitheSpeed-facilitated agile techniques to accelerate delivery and optimize team flow.
  • Prior experience within a Value Management Office (VMO) highly preferred.

(Required or Preferred) Education:
  • Bachelor's Degree in Business or an IT related field.

Salary and Benefit Information:
The likely salary range for this position is $126,000 - $190,000. This is not, however, a guarantee of compensation or salary. There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, education and certifications as well as contract provisions regarding labor categories that are specific to the position and could fall outside of this range.
Application Deadline: July 29, 2026
Joining the Alpha Omega team entitles you to participate in all retirement benefits, plans of deferred compensation, health and insurance benefits, and other such benefits as set forth in the company's policy and benefits manuals. See below, to name a few:
  • 15 days PTO including paid parental, military, and bereavement leave
  • Eleven (11) paid Federal holidays, five of which are floating holidays (as designated by the company's holiday schedule each year)
  • Health and Dental Insurance (including 100% employer paid premiums for employee coverage under the HDHP health plan)
  • Life Insurance, STD/LTD term disability coverage, with employer paid premiums
  • 401 (k) plan with a match that is 100% vested after you complete two years of service
  • FSA/DFSA/HSA flexible benefit plans
  • Annual Tuition & Professional Development Reimbursement benefit.

We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
Our Company:
Alpha Omega is an award-winning solutions provider dedicated to delivering mission-enabling technology and strategic solutions for our customers. Since our founding in 2016, we have grown to over 700 employees nationwide consisting of former operators, technologists, and strategists who bring decades of government and industry experience. They are united by one purpose: ensuring our nation's continued global leadership.
We have a unified operating model providing technical capabilities and solutions for customers across two main business units:
  • National Security - supporting agencies such as the Department of Homeland Security (DHS), Navy, Air Force, Army, and the Department of State (DOS).
  • National Resilience - supporting agencies such as Federal Deposit Insurance Corporation (FDIC), Treasury, Health & Human Services (HHS), National Institutes of Health (NIH), National Oceanic and Atmospheric Administration (NOAA) and the United States Department of Agriculture (USDA)

Through strategic partnerships, intellectual property, and relentless drive for innovation, Alpha Omega is shaping the future of government technology. We are proud to be a Virginia Best Places to Work 8 times, an Inc. 5000 honoree 7 times, and a Washington Post Top Workplaces 4 times. Join us in driving transformation that secures the nation's future.
Culture and Values:
Guided by our core values-Harmony, Engagement, Accountability, Resourcefulness, and Tenacity (HEART)- we foster a culture of innovation, collaboration, and continuous learning and are committed to delivering high-impact solutions. We recognize and reward hard work.
Alpha Omega's culture is driven by our values and mission. We invest in top talent through mentorship, growth, and meaningful work. We value individuality, reward integrity, and foster a diverse, high-performing team united by purpose-at work, in service, and in the community.
Alpha Omega Integration, LLC (Alpha Omega) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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