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Customer Program Manager Jobs in Washington (NOW HIRING)

AERONIX INC

Program Manager

Arlington, VA · On-site

$150K - $175K/yr

Serves as the primary customer interface and program manager for a major multi-year Navy customer IDIQ contract * Lead management, organization, and execution of all task orders required under the ...

AERONIX INC

Program Manager

Arlington, VA · On-site

$150K - $175K/yr

Serves as the primary customer interface and program manager for a major multi-year Navy customer IDIQ contract * Lead management, organization, and execution of all task orders required under the ...

Alpha Omega Integration LLC

Program Manager

Arlington, VA · Hybrid

$126K - $190K/yr

Program Manager will support an IT portfolio within a PMO for one of our clients. The selected ... Manage teams to ensure full compliance with corporate and customer systems and quality standards

Alpha Omega Integration

Program Manager

Arlington, VA · On-site

$126K - $190K/yr

Program Manager Clearance Required: DHS Public Trust EOD, US Citizen (Secret or above preferred ... Manage teams to ensure full compliance with corporate and customer systems and quality standards

Alpha Omega Integration

Program Manager

Arlington, VA · Hybrid

$126K - $190K/yr

Program Manager Clearance Required: DHS Public Trust EOD, US Citizen (Secret or above preferred ... Manage teams to ensure full compliance with corporate and customer systems and quality standards

NOVACES

Program Manager

Falls Church, VA · On-site

Meet with customer and contractor personnel to develop, review, and refine task plans and ... Minimum of three (3) years of program management experience supporting DoD military and/or civilian ...

Novaces LLC

Program Manager

Falls Church, VA · On-site

Meet with customer and contractor personnel to develop, review, and refine task plans and ... Minimum of three (3) years of program management experience supporting DoD military and/or civilian ...

NOVACES

Program Manager

Falls Church, VA

Meet with customer and contractor personnel to develop, review, and refine task plans and ... Minimum of three (3) years of program management experience supporting DoD military and/or civilian ...

SAIC

Program Control Manager

Chantilly, VA

You will also interface closely with the customer Program Manager (PM) and Program Management Office (PMO), to include, contracts, finance, accounts receivable, procurement and subcontract management ...

Auterion

Technical Program Manager

Arlington, VA · On-site

$148K - $192K/yr

In this role you will be customer facing and lead internal, cross-organizational project teams. Responsibilities and Duties * Manage a portfolio of medium to large customer programs focused on ...

Auterion

Technical Program Manager

Arlington, VA · On-site

$148K - $192K/yr

In this role you will be customer facing and lead internal, cross-organizational project teams. Responsibilities and Duties * Manage a portfolio of medium to large customer programs focused on ...

Full Scope

Program Manager

Washington, DC

Serve as the primary interface and point of contact with Government customer program authorities ... Manage acquisition and employment of program/project resources and controls financial and ...

Nightwing

Deputy Program Manager

Sterling, VA · On-site

$115K/yr

Nightwing is seeking an experienced Deputy Program Manager (DPM) to support a large, multi-year ... The DPM will help lead program execution, oversee technical solutions, strengthen customer ...

Nwis

Deputy Program Manager

Sterling, VA · On-site

$115K/yr

Nightwing is seeking an experienced Deputy Program Manager (DPM) to support a large, multiyear ... The DPM will help lead program execution, oversee technical solutions, strengthen customer ...

Auterion

Technical Program Manager

Arlington, VA

$148K - $192K/yr

In this role you will be customer facing and lead internal, cross-organizational project teams. Responsibilities and Duties * Manage a portfolio of medium to large customer programs focused on ...

SAIC

Program Control Manager

Chantilly, VA · On-site

You will also interface closely with the customer Program Manager (PM) and Program Management Office (PMO), to include, contracts, finance, accounts receivable, procurement and subcontract management ...

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Customer Program Manager information

See Washington salary details

$10

$61

$96

How much do customer program manager jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for customer program manager in Washington is $61.25, according to ZipRecruiter salary data. Most workers in this role earn between $40.82 and $78.70 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Program Manager, and why are they important?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a Customer Program Manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is a Customer Program Manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities in Washington are hiring for Customer Program Manager jobs? Cities in Washington with the most Customer Program Manager job openings:
Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Washington as of May 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $127,401 per year, or $61.3 per hour.
Program Manager

Program Manager

AERONIX INC

Arlington, VA • On-site

$150K - $175K/yr

Full-time

Posted 18 days ago

Job description

Aeronix Technologies Group (ATG) is seeking an experienced Aerospace and Defense Senior Program Manager to join our team. This position will be based in the Washington, DC area, split between our Rosslyn, Virginia office and our customer site.

Reporting to the President and Director of Program Management of Aeronix. This program management leader will be the primary interface for and responsible leader for a major Navy customer program in addition to several smaller programs across our portfolio. This position requires significant experience in program management of defense programs more than $15M annually, including specific experience in defense electronics programs and programs across full program lifecycle. The program manager will be primary point of contact with critical Navy customer while driving program execution and subcontract management to ensure mission and program success.

Key Responsibilities:

Program Management

  • Serves as the primary customer interface and program manager for a major multi-year Navy customer IDIQ contract
  • Lead management, organization, and execution of all task orders required under the IDIQ
  • Lead a team of cross-disciplinary engineers to design, develop, produce, and sustain all systems required under the IDIQ
  • Lead proposal development and negotiation of new IDIQ task orders
  • Report on cost, schedule, and technical performance for the programs under contract
  • Lead the negotiation of contract and contract changes
  • Proactively identifies and manages risk and change on programs through risk and change management processes
  • Identifies resources needed to achieve desired contractual, business, and financial outcomes
  • Collaborate across IDIQ teammates to ensure alignment of specific task order requirements to the right resources for success
  • Coordinates the preparation of proposals, business plans, Statements of Work, and specifications, operating budgets, and financial terms and conditions

Business Development

  • Supports the C6ISR Business Development team in the identification and capture of follow-on and new business within the portfolio of responsibility
  • Works with the primary customer, other government stakeholders, and the C6ISR Business Development to identify opportunities to drive new opportunities into the customer IDIQ
  • Works with customers to shape future customer requirements

Business Leadership

  • Shares best practices with internal Aeronix Technologies Group program managers and supporting functions
  • Enables and proactively supports cross-functional collaboration within and beyond C6ISR, including with engineering, supply chain, operations, and business development

Qualifications:

  • Bachelor’s degree in Engineering, or a STEM related field; will consider Business degree with proven Aerospace and Defense experience
  • A minimum of 15 years professional experience in the defense sector, including at least 10 in the program management discipline
  • Demonstrated experience managing complex programs with successful mission and business outcomes, including with programs and portfolios of at least $15M annually
  • Past experience collaborating and doing business with the US government, the US Navy, the Government Research Labs, or similar
  • Significant experience managing teammates and in subcontract management
  • Strong communication and collaboration skills
  • Demonstrated experience winning large captures, including follow-on and new business opportunities
  • Desired experience managing programs and opportunities in defense electronics, including deep experience in one of the following: hardware design and development, software design and development, software-defined systems, communications, or similar
  • Desired experience in all stages of program lifecycle, including design, development, production, and sustainment
  • Ability to travel as needed
  • Active Top Secret/SCI desired; TS/SCI eligibility required; prefer active TS clearance

Working Conditions:

  • Full-time position based in Washington, DC; minimum of 25% on-site with customer, with remaining time spent remote and in ATG’s Rosslyn, Virginia office
  • Will require occasional travel to meet with customers, attend industry events, and collaborate with partners
  • Less than 25% travel

Compensation (range based on experience)

  • $150k – $175k base salary
  • Potential for 10-15% performance-based bonus

Benefits package attached.