Customer Program Manager Jobs in Washington (NOW HIRING)

Why LeoLabs?

At LeoLabs, we're building the living map of activity in space. Through our proprietary global radar network and AI-enabled analytics platform, we collect millions of measurements daily on more than 25,000 objects in low Earth orbit (LEO). Our radar-powered intelligence protects billions in assets, monitors adversarial behavior, and ensures safe operations for commercial and government missions.

We're not just building technology, we are redefining global security, safety, and transparency in space. As orbital activity accelerates and threats grow more complex, LeoLabs is a trusted partner for Space Domain Awareness, Space Traffic Management, and Satellite Operations for top-tier space operators and allied defense organizations.

If you're looking to work on mission-critical challenges at the forefront of aerospace, national security, and AI, your impact starts here.

LeoLabs is seeking a Program Manager to drive the successful delivery of mission-critical programs advancing next-generation radar capabilities for U.S. Government and commercial customers in support of Space Domain Awareness (SDA), Space Superiority, and Missile Warning missions. The Program Manager will serve as the primary program execution lead and will be responsible for overall program performance, customer engagement, stakeholder management, contract execution, schedule management, risk mitigation, and coordination across technical and operational teams. This individual will serve as the primary point of contact for customer stakeholders and ensure successful delivery of program objectives while maintaining alignment with contractual, technical, and business requirements. 

The Program Manager will work closely with Radar Systems Engineering, Mission Architecture, Product, and customer stakeholders to ensure technical and programmatic success. 

The ideal candidate is an experienced leader with a strong background managing complex technical programs in aerospace, defense, space operations, or related industries. 

Key Responsibilities 

• Lead day-to-day program execution and serve as the primary interface between LeoLabs and customer stakeholders 
• Manage program scope, schedule, deliverables, resources, risks, and dependencies to ensure successful contract performance 
• Coordinate cross-functional teams including engineering, operations, product, business development, and customer success 
• Monitor program performance against contractual, technical, cost, and schedule objectives 
• Develop and maintain integrated program plans, schedules, status reports, and customer briefings 
• Identify, assess, and mitigate program risks while driving issue resolution and corrective actions 
• Facilitate customer meetings, technical reviews, program management reviews, and milestone events 
• Support contract administration activities, including change management, reporting requirements, and deliverable tracking 
• Collaborate with business development and capture teams to identify follow-on opportunities, contract growth initiatives, and customer expansion efforts 
• Ensure compliance with company policies, customer requirements, and applicable regulatory obligations 

Program Execution 

• Manage cost, schedule, and technical performance  
• Develop and maintain integrated program plans  
• Coordinate cross-functional execution teams  
• Manage program risks and dependencies  

Customer Interface 

• Serve as primary customer-facing program representative  
• Coordinate technical reviews and status meetings  
• Support customer reporting requirements  

Team Coordination 

• Synchronize efforts across:  
• Radar Systems Engineering  
• Product  
• Software Engineering  
• Modeling & Simulation  
• Mission Integration  

Program Controls 

• Track milestones and deliverables  
• Support financial planning and forecasting  
• Ensure contractual compliance  

Transition Planning 

• Support technology maturation  
• Coordinate demonstration activities  
• Enable transition into operational capabilities 

 Required Qualifications 

• Bachelor's degree in Business, Engineering, Aerospace, Physical Sciences, or a related field 
• 7+ years of experience managing technical programs, projects, contracts, or customer-facing initiatives 
• Demonstrated experience leading cross-functional teams in complex operational or technical environments 
• Strong knowledge of program management principles, lifecycle management, and risk management practices 
• Experience supporting government, defense, aerospace, space, intelligence, or technology programs 
• Excellent organizational, communication, presentation, and stakeholder management skills 
• Ability to manage multiple priorities and operate effectively in a fast-paced environment 
• U.S. citizenship and ability to obtain and maintain any required security clearances 

Preferred Qualifications 

• Experience supporting Department of Defense, U.S. Space Force, Intelligence Community, NASA, or other government customers 
• Familiarity with Space Domain Awareness (SDA), Space Situational Awareness (SSA), space operations, radar systems, or related mission areas 
• Project Management Professional (PMP) certification or equivalent program management credential 
• Experience managing cost-reimbursable, fixed-price, and/or time-and-materials contracts 
• Active U.S. security clearance 
• Master's degree in Business Administration, Engineering, Program Management, or a related discipline 

 Work Location 

Washington, D.C. metro area preferred. This role requires periodic travel to customer locations, LeoLabs offices, and industry events as required. 

Perks and Benefits

• Global workforce: flexible remote/hybrid opportunities
• Work on complex, meaningful missions with real-world impact
• Unlimited paid time off for most roles
• Competitive salary and equity packages
• Comprehensive health, dental, and vision coverage
• Access to the forefront of commercial space operations and defense innovation

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or status as a protected veteran.