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Customer Program Manager Jobs in Washington (NOW HIRING)

Senior Program Manager

Reston, VA · On-site

$120K - $121K/yr

Senior Program Manager National Capital Region - Orlando, FL - Dayton, OH TS/SCI Clearance Looking ... Leidos is an industry and technology leader serving government and commercial customers with ...

New

Senior Program Manager

Vienna, VA · On-site

$154K - $278K/yr

Leidos is an industry and technology leader serving government and commercial customers with ... The Senior Program Manager position aligns within the Defense Decision Advantage Business Area ...

New

Senior Program Manager

Centreville, VA · On-site

$154K - $278K/yr

Leidos is an industry and technology leader serving government and commercial customers with ... The Senior Program Manager position aligns within the Defense Decision Advantage Business Area ...

New

Senior Program Manager

Reston, VA · On-site

$154K - $278K/yr

Leidos is an industry and technology leader serving government and commercial customers with ... The Senior Program Manager position aligns within the Defense Decision Advantage Business Area ...

New

Senior Program Manager

Merrifield, VA · On-site

$154K - $278K/yr

Leidos is an industry and technology leader serving government and commercial customers with ... The Senior Program Manager position aligns within the Defense Decision Advantage Business Area ...

New

Senior Program Manager

Reston, VA · On-site

$200 - $250/hr

Senior Program Manager National Capital Region - Orlando, FL - Dayton, OH TS/SCI Clearance Looking ... Leidos is an industry and technology leader serving government and commercial customers with ...

New

Senior Program Manager

Cabin John, MD · On-site

$154K - $278K/yr

Leidos is an industry and technology leader serving government and commercial customers with ... The Senior Program Manager position aligns within the Defense Decision Advantage Business Area ...

New

Senior Program Manager

West Mclean, VA · On-site

$154K - $278K/yr

Leidos is an industry and technology leader serving government and commercial customers with ... The Senior Program Manager position aligns within the Defense Decision Advantage Business Area ...

New

Senior Program Manager

Great Falls, VA · On-site

$154K - $278K/yr

Leidos is an industry and technology leader serving government and commercial customers with ... The Senior Program Manager position aligns within the Defense Decision Advantage Business Area ...

New

Leidos is an industry and technology leader serving government and commercial customers with ... The Senior Program Manager position aligns within the Defense Decision Advantage Business Area ...

New

Senior Program Manager

Fairfax, VA · On-site

$154K - $278K/yr

Leidos is an industry and technology leader serving government and commercial customers with ... The Senior Program Manager position aligns within the Defense Decision Advantage Business Area ...

New

Senior Program Manager

Dunn Loring, VA · On-site

$154K - $278K/yr

Leidos is an industry and technology leader serving government and commercial customers with ... The Senior Program Manager position aligns within the Defense Decision Advantage Business Area ...

New

Senior Program Manager

Dulles, VA · On-site

$154K - $278K/yr

Leidos is an industry and technology leader serving government and commercial customers with ... The Senior Program Manager position aligns within the Defense Decision Advantage Business Area ...

New

IT Program Manager

Fairfax, VA · On-site

$118K - $119K/yr

The IT Program Manager will provide end-to-end management support for the customer's Enterprise Agreements (EA), including planning, schedule and risk management and program-level monitoring and ...

Overview CVP is seeking an experienced Program Manager to serve as the Government's single contractor focal point for the NIH Center for Information Technology (CIT) enterprise application portfolio.

CVP is seeking an experienced Program Manager to serve as the Government's single contractor focal point for the NIH Center for Information Technology (CIT) enterprise application portfolio. This is ...

Showing results 21-40

Customer Program Manager information

See Washington salary details

$10

$61

$96

How much do customer program manager jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer program manager in Washington is $61.25, according to ZipRecruiter salary data. Most workers in this role earn between $40.82 and $78.70 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities in Washington are hiring for Customer Program Manager jobs?

Cities in Washington with the most Customer Program Manager job openings:

Infographic showing various Customer Program Manager job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 14% Part Time, 2% Temporary, and 8% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $127,401 per year, or $61.3 per hour.

Senior Program Manager

Leidos

Reston, VA • On-site

$120K - $121K/yr

Full-time

Posted 3 days ago

New


Leidos rating

8.3

Company rating: 8.3 out of 10

Based on 153 frontline employees who took The Breakroom Quiz

81st of 500 rated business services


Job description

Senior Program Manager

National Capital Region - Orlando, FL - Dayton, OH

TS/SCI Clearance

Looking for an opportunity to make an impact?

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Our 50,000 employees collaborate to deliver mission outcomes across critical markets.

Your greatest work is ahead!

We are in search of a Senior Program Manager (PM) for an exciting opportunity to lead the delivery of network capabilities for the US Air Force to meet demanding operational mission needs. This leader will own day-to-day program execution-cost, schedule, technical performance, quality, and customer satisfaction-while serving as the primary interface to the customer's program office, other industry partners, and mission stakeholders. The Senior Program Manager position aligns within the Defense Decision Advantage Business Area delivering operational mission software, networks and enabling technologies that transform multi-domain data across all classification levels into decision advantage at mission speed.

PRIMARY RESPONSIBILITIES:

  • Serve as the single point of accountability for program execution, including cost, schedule, technical baseline, risk, quality, and customer satisfaction.
  • Lead delivery of network capabilities which include the design, deployment and integration of global infrastructure.
  • Manage the program financial baseline, including EAC/ETC development, monthly financial reviews, variance analysis, funding and staffing plans, and achievement of Annual Operating Plan (AOP) commitments.
  • Communicate clearly and proactively with leadership, employees, peers, and customers to ensure transparency and shared understanding of goals, risks, dependencies, and outcomes.
  • Own risk and opportunity management, including identification, mitigation planning, and escalation of issues that threaten cost, schedule, or mission outcomes.
  • Lead with a focus on team cohesion, collaboration, and a high-performance culture aligned to Leidos values and mission outcomes.
  • Demonstrate a bias for action with a willingness to personally engage at the point of execution-removing friction, driving decisions, and delivering outcomes at speed.
  • Coordinate cross-functional efforts across Leidos-engineering, security, contracts, subcontracts, finance, and talent acquisition-to integrate capabilities and maximize mission and business outcomes.
  • Ensure program compliance with all applicable security requirements, classification guidance, contractual obligations, and Leidos program management standards.
  • Support organic growth by identifying follow-on and adjacent opportunities, contributing to capture/proposal efforts, and demonstrating past performance that strengthens recompete position while growing program scope through delivery performance and customer trust.
  • Travel as required to support customer engagements, program reviews, and execution activities.

BASIC REQUIRED QUALIFICATIONS:

  • Bachelor's degree in related field with 12+ years of relevant experience or a Master's degree with 10+ years of relevant experience. Additional years of experience may be considered in lieu of a degree.
  • Currently possess an active Top Secret/SCI security clearance. In addition you must be willing and able to obtain and maintain a CI polygraph and program access if asked.
  • Demonstrated success managing development programs with full cost, schedule, and technical accountability.
  • Familiarity with Cloud and Edge Computing, Networks, Tactical Communications, Data Management, Systems Engineering, Cybersecurity, and C4ISR systems integration.
  • Experience executing programs within classified environments, including working within security constraints, classification guidance, and accredited development enclaves.
  • Experience briefing senior internal and external stakeholders with demonstrated strong communication, interpersonal, and relationship-building skills-able to influence and align diverse stakeholders including customers, technical teams, and internal leadership.
  • Proven ability to analyze, solve, and execute complex technical and business challenges while instilling confidence among customers, staff, and senior leadership.
  • Demonstrated experience interviewing, hiring, staffing, and developing multi-disciplinary project teams.

PREFERRED QUALIFICATIONS:

  • Experience working with the Air Force.
  • Experience leading agile teams (Scrum, SAFe, Kanban, or similar), including backlog management, release planning, and iterative delivery to an operational user base.
  • PMP, PgMP, Certified Scrum Master (CSM), SAFe Program Consultant (SPC), or equivalent certification.
  • Working knowledge of multiple contract types (FFP, CPFF, T&M) and their impact on agile delivery and program financial management.
  • Experience managing subcontractors, product vendors, and teaming partners across the Defense Industrial Base (DIB).

DABAOPP1

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.

Original Posting:September 4, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:Pay Range $154,050.00 - $278,475.00

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.


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About Leidos

Sourced by ZipRecruiter

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainable practices. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Reston, VA, US

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