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Customer Program Manager Jobs (NOW HIRING)

StandardAero

Customer Program Manager

San Antonio, TX · On-site

Customer Program Manager San Antonio, TX Build an Aviation Career You're Proud Of At StandardAero, we use our ingenuity and know-how to find solutions for the simple to the most complex challenges in ...

Syringa Networks

Customer Program Manager

Boise, ID · On-site

The Customer Program Manager (CPM) is responsible for leading Syringa's most complex customer implementations, strategic initiatives, and multi-site deployments from project initiation through ...

Ichor Systems

Customer Program Manager

Sauk Rapids, MN · On-site

$72K - $122K/yr

The Customer Program Manager is a key role responsible for managing complex, high-level projects while serving as the primary liaison between Ichor Systems and its customers. Reporting to the Project ...

Nokia

Customer Program Manager

Coppell, TX · On-site

Subfamily Description Customer Project Management (CPM) ensures customer projects / programs are delivered within agreed scope, budget, schedule, and quality. Contains projects throughout all phases ...

Cotiviti

Customer Program Manager

$70K - $105K/yr

Overview Cotiviti is seeking a passionate and results-driven Customer Program Manager to join our team and play a key role in driving long-term success for our clients through the effective use of ...

Intel

Ethernet Customer Program Manager

Hillsboro, OR · On-site

$160K - $227K/yr

Apply knowledge of customer gaps, needs, and required usages to drive teams toward delivering high-ROI products * Advise and mentor project and program management teams, providing guidance and ...

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Customer Program Manager information

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$8

$54

$85

How much do customer program manager jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer program manager in the United States is $54.08, according to ZipRecruiter salary data. Most workers in this role earn between $36.06 and $69.47 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities are hiring for Customer Program Manager jobs?

Cities with the most Customer Program Manager job openings:

Who are the top companies hiring for Customer Program Manager jobs?

The top employers for Customer Program Manager jobs are:

What states have the most Customer Program Manager jobs?

States with the most job openings for Customer Program Manager jobs include:

Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $112,485 per year, or $54.1 per hour.

Customer Program Manager

StandardAero

San Antonio, TX

Full-time

Medical, Life, Retirement, PTO

Re-posted 9 days ago

StandardAero rating

8.6

Company rating: 8.6 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

13th of 66 rated aviation services

Job description

Customer Program Manager

San Antonio, TX 

Build an Aviation Career You're Proud Of 

At StandardAero, we use our ingenuity and know-how to find solutions for the simple to the most complex challenges in aviation. Together, we get the job done and done well. Our stability, resources, and respectful culture supports you in building a solid career with a great team you can count on day in and day out for the long term.

As a Customer Program Manager, you will serve as the primary customer point of contact for assigned engine maintenance, repair, and overhaul (MRO) programs. In this customer-facing role, you will manage long-term customer relationships, oversee contract execution, and coordinate cross-functional teams to ensure successful program performance related to cost, quality, delivery, and customer satisfaction.

What You'll Do

  • Serve as the primary customer point of contact for assigned MRO programs and long-term customer accounts.

  • Manage customer relationships throughout the engine maintenance lifecycle, from induction through delivery.

  • Coordinate with Operations, Engineering, Planning, Supply Chain, Quality, and other internal teams to support successful program execution.

  • Monitor and manage program performance related to cost, quality, schedule, and delivery commitments.

  • Lead customer program reviews and provide regular updates to internal stakeholders and customer leadership teams.

  • Support contract execution and ensure alignment with agreed scope of work, pricing, schedules, and service commitments.

  • Manage customer expectations, resolve escalations, and communicate program risks, changes, and technical findings.

  • Analyze program financial performance, including cost tracking, forecasting, and profitability considerations.

  • Develop strong working relationships with customers, including senior-level customer representatives and internal leadership teams.

  • Support continuous improvement initiatives that enhance customer satisfaction, operational performance, and program execution.

Basic Qualifications: 

  • Minimum of 5 years of professional experience in aerospace, aviation, manufacturing, MRO, or a related technical industry.

  • Minimum of 5 years of experience in program management, customer account management, operations management, or related customer-facing business roles.

  • Experience managing customer programs, contracts, or long-term customer relationships in a complex operational environment.

  • Demonstrated experience managing program performance related to cost, quality, and delivery metrics.

  • Experience coordinating cross-functional teams and working with multiple internal stakeholders to meet customer commitments.

  • Strong financial and business acumen, including experience with forecasting, cost tracking, or program performance analysis.

  • Bachelor's degree in Business, Aviation Management, Engineering, Supply Chain, or a related field, or equivalent combination of education and experience.

Desired Skills:

  • Strong customer relationship management and communication skills.

  • Excellent organizational, analytical, and problem-solving abilities.

  • Ability to manage multiple priorities in a fast-paced operational environment.

  • Strong presentation skills with experience leading customer program reviews.

  • Experience working with senior leadership teams and executive-level customer stakeholders.

  • Familiarity with aerospace engine MRO operations and maintenance processes preferred.

  • Knowledge of aerospace contracts, service agreements, and operational performance metrics preferred.

Benefits that make life better:

  • Comprehensive Healthcare
  • 401(k) with 100% company match; up to 5% vested
  • Paid Time Off starting on day one
  • Bonus opportunities
  • Health- & Dependent Care Flexible Spending Accounts
  • Short- & Long-Term Disability
  • Life & AD&D Insurance
  • Learning & Training opportunities 
Raising the Standard of Excellence since 1911
With over a century of proven excellence, StandardAero has become an industry leader in MRO services and customized solutions in the aerospace field. Our shared values and learning-based culture inspire our team to exceed their potential and power our customers' missions worldwide. With on-the-job training, advancement opportunities, and excellent benefits, StandardAero invites you to experience a fulfilling and meaningful career with us.

Inclusivity Is Our Standard

It is StandardAero's policy to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex (including transgender status, sexual orientation, and pregnancy) sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Our supportive environment celebrates diversity with no room for harassment or discrimination of any kind. We invite you to bring your authentic self to our team and experience our welcoming culture.

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