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Customer Program Manager Jobs in Columbus, OH (NOW HIRING)

Qnity

Strategic OEM Program Manager

Delaware, OH · On-site

We are seeking a Strategic OEM Program Manager to lead key customer programs across our film, coverlay, and flexible copper clad circuit laminate (FCCL) product lines. This role serves as the primary ...

Vertiv Group Corp.

Program Manager

Westerville, OH · On-site

The Program Manager will be part of the High-Density Liquid Cooling (HDLC) Team, which manages the ... Plan and oversee customer test programs, coordinating lab resources, schedules, and deliverables to ...

Vertiv Co

Program Manager

Westerville, OH

The Program Manager will be part of the High-Density Liquid Cooling (HDLC) Team, which manages the ... Plan and oversee customer test programs, coordinating lab resources, schedules, and deliverables to ...

Computech Corporation

Program Manager

Columbus, OH

Company Description Computech Corporation provides IT and consulting services to various customers ... The Program Manager's primary responsibility will be to lead the entire Financials implementation ...

Yazaki

Program Manager

Columbus, OH · On-site

Customer Contact * Coordinate and lead for all customer-critical issues while individual ... Coordinate, lead, and initiate the approval of program scope changes * Report the management of ...

Yazaki

Program Manager

Columbus, OH

Customer Contact * Coordinate and lead for all customer-critical issues while individual ... Coordinate, lead, and initiate the approval of program scope changes * Report the management of ...

Yazaki

Program Coordinator

Columbus, OH · On-site

Review program metrics and satisfaction levels recurrently with the customer * Program Scope * Coordinate, lead, and initiate the approval of program scope changes * Report the management of ...

Yazaki

Program Coordinator

Columbus, OH · Hybrid

Review program metrics and satisfaction levels recurrently with the customer * Program Scope * Coordinate, lead, and initiate the approval of program scope changes * Report the management of ...

S R International, Inc.

Program Manager

Columbus, OH · On-site

Program Manager Job Code: OH 808107 Client: State of Ohio - Department of Children and Youth (DCY ... Our expertise in Cloud Computing, Mobility, Web Technologies, ERP and CRM are second to none. Our ...

States Manufacturing LLC

Program Manager

Columbus, OH

$157K - $174K/yr

Proven track record of managing high-value customer relationships, leading cross-functional ... End-to-End Program Leadership: Develop, manage, and execute comprehensive project plans and ...

MGM Transformers

Program Manager

Columbus, OH · On-site

$157K - $174K/yr

Proven track record of managing high-value customer relationships, leading cross-functional ... End-to-End Program Leadership: Develop, manage, and execute comprehensive project plans and ...

Forgent

Program Manager

Columbus, OH · On-site

$157K - $174K/yr

Proven track record of managing high-value customer relationships, leading cross-functional ... End-to-End Program Leadership: Develop, manage, and execute comprehensive project plans and ...

Vertiv Co

Program Manager

Delaware, OH · On-site

The Program Manager will drive execution from initial concept through system integration ... and customer requirements. The position operates at the system and platform level, coordinating ...

Vertiv Group Corp.

Program Manager

Delaware, OH · On-site

The Program Manager will drive execution from initial concept through system integration ... and customer requirements. The position operates at the system and platform level, coordinating ...

Atash Enterprises, LLC

Program Manager

Columbus, OH · On-site

Required 7 Years Familiarity with CRM platforms, workflow automation, case management solutions ... Required 7 Years Experience with state government systems, human services, licensing programs, or ...

Software People Inc.

Program Manager

Columbus, OH · On-site

Software People is in the business of helping its customers function more productively and ... manage programs and projects of large scope • Working with change control process • AGILE ...

Software People Inc.

Program Manager

Columbus, OH · On-site

Software People is in the business of helping its customers function more productively and ... manage programs and projects of large scope Working with change control process AGILE software ...

SmartIPlace

Program Manager[Onsite]

Columbus, OH · On-site

Program Manager 5 Location: Columbus, OH Visa: Any Visa except CPT, TN and GC (PP number is ... customer locations may be necessary. No reimbursement DAS/Office of Information Technology ...

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Customer Program Manager information

See Columbus, OH salary details

$8

$50

$79

How much do customer program manager jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for customer program manager in Columbus, OH is $50.53, according to ZipRecruiter salary data. Most workers in this role earn between $33.70 and $64.90 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Columbus, OH are hiring for Customer Program Manager jobs? Cities near Columbus, OH with the most Customer Program Manager job openings:
Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Columbus, OH as of July 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $105,100 per year, or $50.5 per hour.

Strategic OEM Program Manager

Qnity

Delaware, OH • On-site

Full-time

Posted 13 days ago

Job description

Are you looking to power the next leap in the exciting world of advanced electronics? Do you want to help solve problems that drive success in the rapidly evolving technology and connectivity landscape? Then bring your problem-solving, passion, and creativity to help us power the next leap in electronics.

At Qnity, we're more than a global leader in materials and solutions for advanced electronics and high-tech industries - we're a tight-knit team that is motivated by new possibilities, and always up for a challenge. All our dedicated teams contribute to making cutting-edge technology possible. We value forward-thinking challengers, boundary-pushers, and diverse perspectives across all our departments, because we know we play a critical role in the world enabling faster progress for all. Learn how you can start or jumpstart your career with us.

Qnity Electronics Interconnect's Advanced Flex Technology (AFT) business is a trusted partner to leading consumer electronics OEMs worldwide. Through innovative materials and advanced interconnect technologies, we help customers bring breakthrough products to market and successfully scale production to meet global demand.

We are seeking a Strategic OEM Program Manager to lead key customer programs across our film, coverlay, and flexible copper clad circuit laminate (FCCL) product lines. This role serves as the primary liaison between strategic OEM customers and internal teams, driving successful execution from product development and qualification through commercialization and production ramp. The ideal candidate is a highly organized program leader with strong project management, customer engagement, and cross-functional collaboration skills. This is a global role that requires close coordination with teams and customers across North America and Asia.

Please note: Sponsorship is not available for this opportunity now or in the future.

What You Will Do

  • Lead strategic OEM customer programs from development through commercialization and production ramp.

  • Serve as the primary program management interface between customers and internal stakeholders.

  • Develop project plans, schedules, milestones, and critical paths to ensure successful execution.

  • Coordinate cross-functional teams across Business Development, Engineering, Product Management, Manufacturing, Supply Chain, Quality, and Commercial functions.

  • Manage program risks, resources, deliverables, and customer timelines.

  • Provide regular program updates, executive reviews, and status reporting.

  • Drive stakeholder alignment, issue resolution, and decision-making across global teams.

  • Build strong customer relationships and support continuous improvement in program execution.

What We Are Looking For

Required Qualifications

  • Bachelor's degree in Engineering, Materials Science, Business, or a related field.

  • 5+ years of Program or Project Management experience in electronics, materials, manufacturing, or technology industries.

  • Experience managing complex customer-driven programs in a global matrix organization.

  • Proven success leading commercialization, scale-up, or product launch projects.

  • Strong project management, communication, presentation, and stakeholder management skills.

  • Ability to manage multiple priorities and influence teams across functions and regions.

  • Proficiency with Microsoft Office, including Excel, PowerPoint, and Project.

Preferred Qualifications

  • Experience supporting OEM customers in consumer electronics, semiconductor, or advanced materials industries.

  • Experience working with international teams and customers, particularly in Asia.

  • Knowledge of polymer films, flexible laminates, FCCL, or related materials technologies.

  • MBA, PMP, or other advanced business or project management credentials.

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Qnity is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit ourAccessibility Page for Contact Information.

Qnity offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page.

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