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Customer Program Manager Jobs in Pickerington, OH

Company Description Computech Corporation provides IT and consulting services to various customers ... The Program Manager's primary responsibility will be to lead the entire Financials implementation ...

Program Manager

Columbus, OH · Hybrid

$70 - $85/hr

... customer/patient experiences, and continuously optimize delivery processes Collaborate with peers ... Program management, Epic Top Skills Details Program management,Epic Additional Skills ...

... customer/patient experiences, and continuously optimize delivery processes Collaborate with peers ... Program management, Epic Top Skills Details Program management,Epic Additional Skills ...

Serve as the primary program liaison for customers, managing specifications, sales orders, project updates, feedback, and issue resolution. * Manage vendors and subcontractors, including component ...

Program Manager

Columbus, OH · On-site

$157K - $174K/yr

Proven track record of managing high-value customer relationships, leading cross-functional ... End-to-End Program Leadership: Develop, manage, and execute comprehensive project plans and ...

Review program metrics and satisfaction levels recurrently with the customer * Program Scope * Coordinate, lead, and initiate the approval of program scope changes * Report the management of ...

Review program metrics and satisfaction levels recurrently with the customer * Program Scope * Coordinate, lead, and initiate the approval of program scope changes * Report the management of ...

Program Manager

Columbus, OH · On-site

$157K - $174K/yr

Proven track record of managing high-value customer relationships, leading cross-functional ... End-to-End Program Leadership: Develop, manage, and execute comprehensive project plans and ...

Program Manager

Columbus, OH · On-site

$157K - $174K/yr

Proven track record of managing high-value customer relationships, leading cross-functional ... End-to-End Program Leadership: Develop, manage, and execute comprehensive project plans and ...

The customer may need support as needed at other locations Columbus, OH, Bedford, MA, Fort Lee, VA ... The Program Manager must ensure that all personnel maintain their required DoW 8570/8140 ...

The Program Manager (PM) provides leadership, support and the resources so that the base can deliver customer oriented high quality patient care, in a safe and efficient manner. In every situation ...

More Information about this Job The Program Manager (PM) provides leadership, support and the resources so that the base can deliver customer oriented high quality patient care, in a safe and ...

Software People is in the business of helping its customers function more productively and ... manage programs and projects of large scope Working with change control process AGILE software ...

Software People is in the business of helping its customers function more productively and ... manage programs and projects of large scope • Working with change control process • AGILE ...

Program Manager

Columbus, OH · On-site

$110 - $140/hr

Familiarity with CRM platforms, workflow automation, case management solutions, and system integration best practices. * Experience with state government systems, human services, licensing programs ...

More Information about this Job The Program Manager (PM) provides leadership, support and the resources so that the base can deliver customer oriented high quality patient care, in a safe and ...

The Program Manager (PM) provides leadership, support and the resources so that the base can deliver customer oriented high quality patient care, in a safe and efficient manner. In every situation ...

Program Manager

Columbus, OH · On-site

$110 - $147/hr

Program Manager**Location:** Columbus, Ohio (Onsite)Role OverviewWe are looking for a data platform ... Everforth Apex has a dedicated customer service team for our Consultants that can address questions ...

Program Manager

Lancaster, OH · On-site

$90 - $120/hr

Customer Service * Responsible for customer mapping to understand customer goals and required deliverables. * Responsible for "customer listening" to understand and gain insight to the customer ...

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Customer Program Manager information

See Pickerington, OH salary details

$7

$47

$75

How much do customer program manager jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer program manager in Pickerington, OH is $47.77, according to ZipRecruiter salary data. Most workers in this role earn between $31.83 and $61.35 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Pickerington, OH are hiring for Customer Program Manager jobs?

Cities near Pickerington, OH with the most Customer Program Manager job openings:

Infographic showing various Customer Program Manager job openings in Pickerington, OH as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $99,356 per year, or $47.8 per hour.

Contractor

Re-posted 27 days ago


Job description

Company Description

Computech Corporation provides IT and consulting services to various customers across the globe. We are a Minority Certified Company with over 15 years of industry experience. Our global delivery model and proven track record enable companies to realize improved business efficiency and increased profitability.

Job Description

Duration: 12 Months Contract

Local candidates and onsite interviews preferred, but Agency is willing to conduct webcam/phone interviews as well.


The candidate will manage the Financials implementation of The Ohio Department of Transportation's OAKSenterprise program.

The Program Manager's primary responsibility will be to lead the entire Financials implementation effort from start to finish including coordinating the activities with system stakeholders and the implementation contractor. The selected Program Manager will ensure that the program is completed on schedule and that the final product meets the business, technical, quality, and contractual requirements.

Qualifications

Education:

  • 4 year college degree or equivalent technical study

Required:

  • At least 8 years' ERP Project/Program Management experience including within the public sector
  • At least 5 years' experience with large-scale PeopleSoft Financials design and implementation including procurement functionality
  • At least 4 years' experience with full lifecycle ERP implementation projects from requirements definition through implementation
  • At least 3 years' experience hands-on expertise with Microsoft Office products including Project and Visio
  • Demonstrable outstanding verbal and written communication skills
Additional Information

Preferred:

  • Current PMP certification
  • Department of Transportation experience