Customer Program Manager
Phoenix, AZ · On-site
The Program Manager is responsible for driving customer value, documented cost savings, and sales growth within an MRO Safety Distribution environment. This role acts as a strategic partner to ...
Customer Program Manager
Phoenix, AZ · On-site
The Program Manager is responsible for driving customer value, documented cost savings, and sales growth within an MRO Safety Distribution environment. This role acts as a strategic partner to ...
The Program Manager is responsible for driving customer value, documented cost savings, and sales growth within an MRO Safety Distribution environment. This role acts as a strategic partner to ...
The Program Manager is responsible for driving customer value, documented cost savings, and sales growth within an MRO Safety Distribution environment. This role acts as a strategic partner to ...
Customer Technical Program Manager Does the thought of joining one of the fastest-growing, privately held data center companies sound exciting to you? Do you enjoy collaborating with team members to ...
Customer Technical Program Manager Does the thought of joining one of the fastest-growing, privately held data center companies sound exciting to you? Do you enjoy collaborating with team members to ...
Program Manager
Chandler, AZ · On-site
The Program Manager will collaborate with team leads, customer stakeholders and contracting representatives, subcontracting partners, corporate department leads, and senior leadership to ensure the ...
Program Manager
Chandler, AZ · On-site
The Program Manager will collaborate with team leads, customer stakeholders and contracting representatives, subcontracting partners, corporate department leads, and senior leadership to ensure the ...
Program Manager
Chandler, AZ · On-site
The Program Manager will collaborate with team leads, customer stakeholders and contracting representatives, subcontracting partners, corporate department leads, and senior leadership to ensure the ...
Program Manager
Chandler, AZ · On-site
The Program Manager will collaborate with team leads, customer stakeholders and contracting representatives, subcontracting partners, corporate department leads, and senior leadership to ensure the ...
Senior Program Manager
Phoenix, AZ · On-site
$109K - $109K/yr
Lead assigned aerospace customer programs throughout the entire program lifecycle. * Serve as the primary customer liaison, building strong relationships and ensuring exceptional customer ...
Senior Program Manager
Phoenix, AZ · On-site
$109K - $109K/yr
Lead assigned aerospace customer programs throughout the entire program lifecycle. * Serve as the primary customer liaison, building strong relationships and ensuring exceptional customer ...
Senior Program Manager
Phoenix, AZ · On-site
$109K - $109K/yr
Lead assigned aerospace customer programs throughout the entire program lifecycle. * Serve as the primary customer liaison, building strong relationships and ensuring exceptional customer ...
Senior Program Manager
Phoenix, AZ · On-site
$109K - $109K/yr
Lead assigned aerospace customer programs throughout the entire program lifecycle. * Serve as the primary customer liaison, building strong relationships and ensuring exceptional customer ...
Senior Program Manager
$109K - $109K/yr
Lead assigned aerospace customer programs throughout the entire program lifecycle. * Serve as the primary customer liaison, building strong relationships and ensuring exceptional customer ...
Senior Program Manager
$109K - $109K/yr
Lead assigned aerospace customer programs throughout the entire program lifecycle. * Serve as the primary customer liaison, building strong relationships and ensuring exceptional customer ...
We're driven to help our customers around the world succeed and we do so by earning the trust of ... Program Manager Leads, responsible for small- and large-scale, multi-million-dollar, complex ...
We're driven to help our customers around the world succeed and we do so by earning the trust of ... Program Manager Leads, responsible for small- and large-scale, multi-million-dollar, complex ...
We're driven to help our customers around the world succeed and we do so by earning the trust of ... Program Manager Leads, responsible for small- and large-scale, multi-million-dollar, complex ...
We're driven to help our customers around the world succeed and we do so by earning the trust of ... Program Manager Leads, responsible for small- and large-scale, multi-million-dollar, complex ...
Manager, Program Management
Chandler, AZ · On-site
We're driven to help our customers around the world succeed and we do so by earning the trust of ... Program Manager Leads, responsible for small- and large-scale, multi-million-dollar, complex ...
Manager, Program Management
Chandler, AZ · On-site
We're driven to help our customers around the world succeed and we do so by earning the trust of ... Program Manager Leads, responsible for small- and large-scale, multi-million-dollar, complex ...
Sr Program Manager
Chandler, AZ · On-site
$114K - $114K/yr
This role serves as the primary customer-facing leader for assigned programs and is responsible for ... Qualifications • 6-10+ years of Program Management experience within aerospace, defense ...
Sr Program Manager
Chandler, AZ · On-site
$114K - $114K/yr
This role serves as the primary customer-facing leader for assigned programs and is responsible for ... Qualifications • 6-10+ years of Program Management experience within aerospace, defense ...
Program Manager
Phoenix, AZ · On-site
The Program Manager will report directly to the customer regarding the technical aspects of projects, schedule demands, outsourced subcontractors, work order creation and amendment, planning ...
Quick apply
Program Manager
Phoenix, AZ · On-site
The Program Manager will report directly to the customer regarding the technical aspects of projects, schedule demands, outsourced subcontractors, work order creation and amendment, planning ...
The Program Manager will report directly to the customer regarding the technical aspects of projects, schedule demands, outsourced subcontractors, work order creation and amendment, planning ...
The Program Manager will report directly to the customer regarding the technical aspects of projects, schedule demands, outsourced subcontractors, work order creation and amendment, planning ...
Program Manager
Phoenix, AZ · On-site
The Program Manager will report directly to the customer regarding the technical aspects of projects, schedule demands, outsourced subcontractors, work order creation and amendment, planning ...
Program Manager
Phoenix, AZ · On-site
The Program Manager will report directly to the customer regarding the technical aspects of projects, schedule demands, outsourced subcontractors, work order creation and amendment, planning ...
The Program Manager will report directly to the customer regarding the technical aspects of projects, schedule demands, outsourced subcontractors, work order creation and amendment, planning ...
Quick apply
The Program Manager will report directly to the customer regarding the technical aspects of projects, schedule demands, outsourced subcontractors, work order creation and amendment, planning ...
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Senior Program Manager - Aerospace Manufacturing
Phoenix, AZ · On-site
$70K - $95K/yr
Senior Program Manager - Aerospace Manufacturing Position Summary Vitron Manufacturing is seeking ... This role serves as the primary point of contact for assigned customers and is responsible for ...
Quick apply
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Senior Program Manager - Aerospace Manufacturing
Phoenix, AZ · On-site
$70K - $95K/yr
Senior Program Manager - Aerospace Manufacturing Position Summary Vitron Manufacturing is seeking ... This role serves as the primary point of contact for assigned customers and is responsible for ...
Be Seen First
Senior Program Manager - Aerospace Manufacturing
Phoenix, AZ · On-site
$70K - $95K/yr
Senior Program Manager - Aerospace Manufacturing Position Summary Vitron Manufacturing is seeking ... This role serves as the primary point of contact for assigned customers and is responsible for ...
Quick apply
Be Seen First
Senior Program Manager - Aerospace Manufacturing
Phoenix, AZ · On-site
$70K - $95K/yr
Senior Program Manager - Aerospace Manufacturing Position Summary Vitron Manufacturing is seeking ... This role serves as the primary point of contact for assigned customers and is responsible for ...
Senior Specialist, Program Management (1st Shift) - Remote
Scottsdale, AZ · On-site +1
$85K - $97K/yr
The incumbent is daily customer service tasks and routine reporting, ensuring stability in the ... Initial experience within logistics/program management (Preferred 1-3 years). Candidates must be ...
Senior Specialist, Program Management (1st Shift) - Remote
Scottsdale, AZ · On-site +1
$85K - $97K/yr
The incumbent is daily customer service tasks and routine reporting, ensuring stability in the ... Initial experience within logistics/program management (Preferred 1-3 years). Candidates must be ...
Program Manager
Scottsdale, AZ · On-site
$129K - $184K/yr
Required to work closely with customer and IT leadership. Examples of Tasks 1. Program Management and Operational Effectiveness: The Program Management Program (PrMP) team is responsible for meeting ...
New
Program Manager
Scottsdale, AZ · On-site
$129K - $184K/yr
Required to work closely with customer and IT leadership. Examples of Tasks 1. Program Management and Operational Effectiveness: The Program Management Program (PrMP) team is responsible for meeting ...
New
Customer Program Manager information
See Phoenix, AZ salary details
$8.83 - $15.71
1% of jobs
$15.71 - $22.59
5% of jobs
$22.59 - $29.47
9% of jobs
$35.48 is the 25th percentile. Wages below this are outliers.
$29.47 - $36.34
11% of jobs
$36.34 - $43.22
11% of jobs
$43.22 - $50.10
12% of jobs
The median wage is $50.71 / hr.
$50.10 - $56.98
18% of jobs
$63.28 is the 75th percentile. Wages above this are outliers.
$56.98 - $63.86
9% of jobs
$63.86 - $70.74
5% of jobs
$70.74 - $77.61
11% of jobs
$77.61 - $84.49
8% of jobs
$8
$53
$84
How much do customer program manager jobs pay per hour?
As of Aug 2, 2026, the average hourly pay for customer program manager in Phoenix, AZ is $53.70, according to ZipRecruiter salary data. Most workers in this role earn between $35.82 and $68.99 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Customer Program Manager, and why are they important?
To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.
What is the highest paying job in customer service?
The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management (CRM) tools and strategies.
What is the average salary for a programme manager?
The average salary for a program manager varies by industry and experience but typically ranges from $80,000 to $130,000 annually. Customer program managers with specialized skills and certifications may earn higher salaries, especially in larger organizations or tech sectors.
How does a Customer Program Manager typically collaborate with cross-functional teams to deliver client solutions?
Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.
What does a customer program manager do?
A customer program manager oversees the planning, execution, and delivery of customer-focused programs to ensure client satisfaction and business objectives are met. They coordinate cross-functional teams, manage timelines and budgets, and communicate with clients to address needs and resolve issues. Strong project management skills and familiarity with customer relationship management (CRM) tools are essential for this role.
Is being a Customer Program Manager stressful?
Customer Program Managers often face stress due to managing multiple projects, meeting client expectations, and coordinating cross-functional teams. The role requires strong organizational skills, problem-solving abilities, and the ability to handle high-pressure situations, which can contribute to job stress levels.
What is a Customer Program Manager?
A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.
What is the difference between Customer Program Manager vs Customer Success Manager?
| Aspect | Customer Program Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Overseeing customer programs, initiatives, and project delivery | Ensuring customer satisfaction and retention |
| Responsibilities | Managing multiple projects, coordinating resources, implementing programs | Building relationships, onboarding, providing ongoing support |
| Required Skills | Project management, communication, strategic planning | Customer relationship management, communication, problem-solving |
| Work Environment | Cross-functional teams, project-based settings | Client-facing, account management |
The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.
What cities near Phoenix, AZ are hiring for Customer Program Manager jobs? Cities near Phoenix, AZ with the most Customer Program Manager job openings:
Job description
Position Summary:
The Program Manager is responsible for driving customer value, documented cost savings, and sales growth within an MRO Safety Distribution environment. This role acts as a strategic partner to customers, internal sales teams, and preferred safety vendors by standardizing spend, improving service levels, and expanding share of wallet.
The Program Manager works cross-functionally with internal teams to ensure seamless execution of customer programs, consistent service performance, and measurable business outcomes aligned with customer objectives.
Essential Duties and Responsibilities:
Strategic Sales & Vendor Management
Monthly Business Reviews (MBRs) & Customer Engagement
Program Execution & Cross-Functional Collaboration
Job Qualifications & Experience:
Key Competencies
The Program Manager is responsible for driving customer value, documented cost savings, and sales growth within an MRO Safety Distribution environment. This role acts as a strategic partner to customers, internal sales teams, and preferred safety vendors by standardizing spend, improving service levels, and expanding share of wallet.
The Program Manager works cross-functionally with internal teams to ensure seamless execution of customer programs, consistent service performance, and measurable business outcomes aligned with customer objectives.
Essential Duties and Responsibilities:
Strategic Sales & Vendor Management
- Collaborate strategically with Preferred MRO Safety Vendors to standardize product usage, reduce SKU complexity, and deliver documented cost savings.
- Develop and execute cost-savings initiatives through product conversions (EB), sourcing strategies, and vendor consolidation.
- Drive share-of-wallet growth by expanding product and service penetration across safety, PPE, and MRO categories.
- Support internal sales teams with data analysis, insights, and project execution to accelerate strategic account growth.
- Serve as a subject-matter expert on safety and MRO programs, aligning vendor capabilities with customer needs.
Monthly Business Reviews (MBRs) & Customer Engagement
- Lead and conduct Monthly Business Reviews (MBRs) with key customer stakeholders, including Purchasing, Safety, Engineering, Maintenance, Operations, and Supply Chain.
- Prepare, analyze, and present performance metrics, including:
- Year-to-Date (YTD) Spend
- YTD Documented Cost Savings
- Status of Ongoing Cost-Savings Projects
- Accounts Receivable (AR) Status
- Customer Dedicated Inventory, Vending, and VMI Performance
- KPI Progress, Trends, and Action Plans
- Identify continuous improvement opportunities and recommend solutions to improve safety outcomes, service levels, and total cost of ownership.
- Act as the primary escalation point for program performance, ensuring timely resolution and customer satisfaction.
Program Execution & Cross-Functional Collaboration
- Partner with operations, supply chain, pricing, finance, and customer service teams to ensure program execution aligns with customer commitments.
- Monitor service performance, inventory strategies, and compliance to contractual agreements.
- Ensure all customer programs deliver measurable results and align with agreed-upon KPIs.
Job Qualifications & Experience:
- Bachelor's degree preferred or equivalent professional experience.
- Experience in MRO, safety distribution, industrial supply, or related field.
- Strong analytical skills with the ability to interpret data and communicate insights.
- Proven ability to manage complex customer programs and cross-functional initiatives.
- Proficiency in direct, high stakes negotiation, as well as drafting, interpretation and redlining of commercial contracts.
- Excellent presentation, communication, and relationship-management skills.
- Proficiency in Microsoft Excel, PowerPoint, and CRM / reporting tools.
Key Competencies
- Strategic thinking and problem solving
- Customer-centric mindset
- Financial and cost-savings analysis
- Project and program management
- Vendor and stakeholder collaboration