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Customer Program Manager Jobs in Nevada (NOW HIRING)

Renown Health

Enterprise Program Manager

Reno, NV · On-site

The incumbent develops and ensures appropriate internal and external customer communication and ... Incumbent is responsible for developing and documenting Project and Program Management standards to ...

Renown Health

Enterprise Program Manager

Reno, NV · On-site

The incumbent develops and ensures appropriate internal and external customer communication and ... Incumbent is responsible for developing and documenting Project and Program Management standards to ...

MNCP Staffing

Program Manager

Las Vegas, NV

$80K - $83K/yr

Manage staffing, scheduling, and resource allocation for 24/7 coverage * Ensure all officers are ... The function of this position requires responsive and friendly customer service skills accompanied ...

CLICK BOND INC

NPI Program Manager

Carson City, NV

As NPI Program Manager at Click Bond, you will be responsible for overseeing and coordinating all ... Customer and Stakeholder Engagement: * Build and maintain strong relationships with customers ...

Click Bond Inc.

NPI Program Manager

Carson City, NV · On-site

As NPI Program Manager at Click Bond, you will be responsible for overseeing and coordinating all ... Customer and Stakeholder Engagement: * Build and maintain strong relationships with customers ...

RIX INDUSTRIES

Program Manager I

Sparks, NV

$110K/yr

Program Manager I Location: Sparks, NV Job Type: Full time Requisition ID: JR100076 RIX Industries ... Schedule and organize customer and internal meetings and create agendas and provide relevant ...

RIX INDUSTRIES

Program Manager I

Sparks, NV

$110K/yr

Program Manager I Location: Sparks, NV Job Type: Full time Requisition ID: JR100076 RIX Industries ... Schedule and organize customer and internal meetings and create agendas and provide relevant ...

Programmers.io

Technical Program Manager

Las Vegas, NV · On-site

$123K - $159K/yr

Stakeholder & Customer Management * Engage senior business stakeholders, product owners, and client ... Convert ambiguous requirements into clear program epics with acceptance criteria and success ...

TensorWave

Technical Program Manager

Las Vegas, NV · On-site

$123K - $159K/yr

Drive cross-functional roadmap planning and prioritization, balancing immediate customer needs with long-term platform scalability * Manage program timelines, dependencies, and resource allocation ...

TensorWave

Technical Program Manager

Las Vegas, NV · On-site

$123K - $159K/yr

Drive cross-functional roadmap planning and prioritization, balancing immediate customer needs with long-term platform scalability * Manage program timelines, dependencies, and resource allocation ...

Microsoft

Cloud Operations Program Manager

Reno, NV · On-site

$102K - $169K/yr

At Microsoft's Operations Service Center, we have a passion for customers, partners, and technology ... The Cloud Operations Program Manager role Interfaces with Engineering, Launch, Sales, Finance, and ...

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Customer Program Manager information

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$9

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How much do customer program manager jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for customer program manager in Nevada is $55.07, according to ZipRecruiter salary data. Most workers in this role earn between $36.73 and $70.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Program Manager, and why are they important?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management (CRM) tools and strategies.

What is the average salary for a programme manager?

The average salary for a program manager varies by industry and experience but typically ranges from $80,000 to $130,000 annually. Customer program managers with specialized skills and certifications may earn higher salaries, especially in larger organizations or tech sectors.

How does a Customer Program Manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What does a customer program manager do?

A customer program manager oversees the planning, execution, and delivery of customer-focused programs to ensure client satisfaction and business objectives are met. They coordinate cross-functional teams, manage timelines and budgets, and communicate with clients to address needs and resolve issues. Strong project management skills and familiarity with customer relationship management (CRM) tools are essential for this role.

Is being a Customer Program Manager stressful?

Customer Program Managers often face stress due to managing multiple projects, meeting client expectations, and coordinating cross-functional teams. The role requires strong organizational skills, problem-solving abilities, and the ability to handle high-pressure situations, which can contribute to job stress levels.

What is a Customer Program Manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities in Nevada are hiring for Customer Program Manager jobs? Cities in Nevada with the most Customer Program Manager job openings:
Customer Program Manager jobs near you

Program Manager

SD Department of Veterans Affairs

Las Vegas, NV • On-site

$127K/yr

Other

Posted 6 days ago

Job description

The position of the Program Manager has senior management responsibility for managing the front end of the business operations of a consolidated business unit consisting of the hospital functions of multiple facilities that include the intake of patients, insurance verification, billing, document imaging and customer service.Qualifications:To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/10/2026.
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-14 position you must have served 52 weeks at the GS-13. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.
You may qualify based on your experience as described below:
Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-13 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
  • Using qualitative and/or quantitative methods for development and management of a major administrative program for the assessment and improvement of program effectiveness or the improvement of complex management processes and systems.
  • Knowledge of administrative laws, policies, regulations, and precedents applicable to the administration of one or more important public programs.
  • Knowledge of agency program goals and objectives, the sequence and timing of key program events and milestones, and methods of evaluating the worth of program accomplishments.
  • Planning, organizing, and directing team work and negotiating effectively with management to accept and implement recommendations where the proposals involve substantial agency resources and require extensive changes in established procedures, which may conflict with the desires of the activity studied.
  • Managing a consolidated business unit consisting of the hospital functions of multiple facilities that are responsible for the intake of patients, insurance verification, billing, collection, customer service, cash management, and performance reporting.

Preferred Experience:

  • Experience in VHA Revenue Cycle Management
  • Proficiency with Oracle/Cerner electronic health record systems
  • Demonstrated managerial experience

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.Education:There is no educational substitution at this grade level.
Employment Type: OTHER

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